23 Hospitality & Tourism jobs in Oman

Mandarin Oriental Muscat is looking for a Guest Relations Agent – Club Lounge to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a unique ballroom with spectacular views of the Arabian Sea and various banquet and meeting spaces for social and business events.

For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental combine legendary service, world-class amenities, and sweeping sea or mountain views.

• Create memorable moments that surprise and inspire our guests.
• Perform all Front Office duties, including check-in, check-out, credit card handling, complaint resolution, guest communication, and guest relation tasks.
• Serve as the first point of contact for guest relations, feedback, and services.
• Assist in billing and invoice preparation.
• Prepare reports according to MOHG standards.
• Update registration cards as per MOHG standards.
• Be present at the Front Office during designated shifts and support the team operationally.
• Act as an ambassador of the hotel by engaging actively with guests and colleagues.
• Follow all applicable standards related to quality, sustainability, FLHSS, policies, and rules.
• Support the development of Trainees and Interns at the Front Office.
• Handle and update Guest360 and Fans of MO profile data.
• Promote the Fans of MO guest recognition program to guests.
• Maintain high standards of personal hygiene, behavior, and grooming.
• Handle guest complaints tactfully and escalate appropriately.
• Coordinate and cooperate with other departments.

• Learning & Development: We offer tailored programs to support your career growth.
• MOstay: Enjoy complimentary nights and attractive rates on rooms worldwide as part of our employee benefits.
• Health & Colleague Wellness: We prioritize your wellbeing with various health benefits and wellness programs.
• Retirement Plans: We offer different retirement plans based on your service length and role.

Concierge

Mandarin Oriental Muscat is looking for a Concierge to join our Front Office team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom with spectacular views of the Arabian Sea, as well as various banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental combines legendary service, world-class amenities, and sweeping sea or mountain views.

About the job

• Creates memorable moments that surprise and inspire our guests.
• Collaborates with external partners to craft unique experiences for guests.
• Knows about all cultural, sports, and other activities in Muscat and surroundings.
• Performs all functions within the Concierge Desk, including check-in, check-out, credit card handling, complaint resolution, guest relations, and correspondence.
• Acts as the first point of contact for guest relations and services.
• Assists with billing and invoice preparation.
• Prepares reports according to MOHG standards.
• Upholds all standards such as LQE, CQE, Forbes 5-star, and drives service excellence.
• Supports operational shifts at the Concierge Desk and assists the team.
• Acts as an ambassador of the hotel, engaging actively with guests and colleagues.
• Follows all applicable standards, policies, and rules related to quality, sustainability, and FLHSS of the Rooms Division.
• Develops and supports trainees, interns, and team members.
• Handles and updates Guest360 and Fans of MO profile data.
• Promotes the Fans of MO guest recognition program to guests.
• Maintains high standards of personal hygiene, behavior, and grooming.
• Handles guest complaints tactfully and escalates appropriately.
• Coordinates with other departments to ensure teamwork.
• Stays informed about regional activities and memorizes relevant information.
• Researches new restaurants to recommend to guests.

Our commitment to you

• Learning & Development: We provide tailored learning programs to support your career growth.
• MOstay: Enjoy complimentary nights and attractive rates at our properties worldwide.
• Health & Colleague Wellness: We offer health benefits and wellness programs to support your wellbeing.
• Retirement Plans: We provide various retirement plans based on your role and tenure.

We’re Fans. Are you?

Hotel: Muscat Al Mouj (MCTAL), Plot 595, Phase 1, Street 6,, Al Mouj

The Restaurant Manager – Arabic Restaurant oversees the daily operations of the hotel’s Arabic-themed dining outlet, ensuring exceptional guest service, operational efficiency, and profitability. This role requires a strong understanding of Arabic cuisine, culture, and hospitality standards to create an authentic and memorable dining experience for guests.

YOUR DAY-TO-DAY:

• Manage all aspects of the Arabic restaurant’s daily operations, including front-of-house staff supervision, guest service, and ambiance.
• Ensure the delivery of high-quality food and beverage service in line with Arabic culinary traditions and hotel standards.
• Lead, train, and motivate the restaurant team to provide culturally sensitive and attentive service.
• Develop staff schedules and ensure adequate staffing levels based on business needs.
• Collaborate with the culinary team to ensure menu authenticity, quality, and timely delivery.
• Handle guest feedback, complaints, and special requests with professionalism and cultural awareness.
• Monitor inventory, control costs, and assist with purchasing to maintain profitability.
• Ensure compliance with health, safety, hygiene, and food safety standards (HACCP).
• Plan and execute special events, promotions, and themed nights to attract guests and enhance revenue.
• Maintain a welcoming atmosphere that reflects Arabic hospitality and traditions.
• Analyse sales and service reports to improve operational performance and guest satisfaction.

WHAT WE NEED FROM YOU:

• Degree or diploma in Hospitality Management, Hotel Administration, or related field.
• Minimum 3–5 years of experience in food & beverage management, preferably with exposure to Arabic or Middle Eastern cuisine.
• Strong leadership, communication, and interpersonal skills.
• Deep understanding of Arabic culture, cuisine, and dining customs.
• Excellent customer service orientation with attention to detail.
• Proficiency with POS systems and restaurant management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Hotel: Muscat Al Mouj (MCTAL), Plot 595, Phase 1, Street 6,, Al Mouj

We are looking for a passionate and service-oriented Guest Experience Supervisor to oversee daily guest interactions and ensure consistently high standards of service delivery. In this role, you will be the face of the hotel, supporting front-line teams in delivering personalized experiences that exceed guest expectations and enhance satisfaction. The ideal candidate has strong interpersonal skills, a hands-on leadership approach, and a deep understanding of hospitality service standards.

YOUR DAY-TO-DAY:

• Supervise the daily operations of the Guest Services/Front Office team to ensure smooth and efficient service.
• Act as a key point of contact for guests, resolving complaints, special requests, and feedback with professionalism and urgency.
• Monitor and elevate the guest journey from pre-arrival to post-departure, ensuring every interaction is warm, personalized, and in line with brand standards.
• Conduct regular service audits, lobby presence, and guest engagement activities.
• Support and train staff on service protocols, upselling techniques, complaint handling, and guest personalization.
• Collaborate with housekeeping, food & beverage, concierge, and other departments to ensure seamless guest experiences.
• Track and analyse guest feedback from surveys and review platforms (e.g., Medallia, TripAdvisor) and initiate corrective actions where necessary.
• Maintain accurate records of VIP guests, guest preferences, service recovery cases, and loyalty program activity.
• Assist with check-ins and check-outs during peak periods and high occupancy.
• Ensure the front-line team adheres to grooming, conduct, and brand service standards.

WHAT WE NEED FROM YOU:

• Diploma or degree in Hospitality Management or a related field.
• 2–4 years of experience in a front office, guest relations, or supervisory hospitality role.
• Proven customer service and conflict resolution skills.
• Excellent communication and interpersonal abilities.
• Proficient in hotel PMS systems (e.g., Opera, Protel) and Microsoft Office.
• Strong problem-solving skills and ability to work in a fast-paced, guest-facing environment.
• Flexibility to work shifts, weekends, and holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Overview

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself; they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, join us and become a Heartist.

Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Overview

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself; they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart , Join us and become a Heartist .

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Hotel: Muscat Al Mouj (MCTAL), 809, Al Mouj Street 6 PO Box 138 Al Mouj, 146

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Spa Supervisor (Asian) is responsible for supporting the Spa Manager in overseeing the daily operations of the spa and ensuring exceptional service delivery inspired by traditional Asian wellness philosophies. This role involves supervising therapists and front-desk staff, ensuring treatment quality, maintaining service standards, and delivering a culturally sensitive guest experience, particularly for guests seeking or familiar with Asian spa treatments.

YOUR DAY-TO-DAY:

• Assist the Spa Manager in the day-to-day operations of the spa, ensuring smooth service delivery and guest satisfaction.
• Supervise and support spa therapists and receptionists during shifts to maintain five-star service standards.
• Ensure treatments, especially Asian wellness therapies (e.g., Thai, Balinese, Shiatsu, Ayurvedic), are performed with quality, consistency, and cultural authenticity.
• Monitor appointment scheduling, therapist rotations, and guest flow to optimize efficiency.
• Provide guidance and hands-on support during busy periods or high-profile guest appointments.
• Ensure cleanliness, organization, and hygiene of treatment rooms, reception, and common areas.
• Handle guest feedback, requests, or complaints promptly and professionally.
• Train new staff and provide ongoing performance feedback and coaching.
• Assist in managing spa inventory, ordering supplies, and maintaining equipment.
• Collaborate with the spa manager on promotions, package offerings, and cultural wellness events.

WHAT WE NEED FROM YOU:

• Diploma or certification in Spa, Wellness, Hospitality, or a related field.
• Minimum 2–3 years of experience in a luxury spa environment, with at least 1 year in a supervisory role.
• Familiarity with Asian spa therapies and traditions (Thai massage, reflexology, Ayurveda, etc.) is required.
• Fluency in English is required.
• Good knowledge of hygiene, safety, and spa service protocols.
• Proficient in spa booking systems and basic administration.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Overview

As Bartender, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

• As Bartender, I will assume full responsibility for the efficient operation in the following:
• Ensure that all guests are greeted courteously and attentively.
• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Inspect condition and cleanliness of menus and wine list.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service of all beverages set by the resorts required standards.
• Ensure all mis-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments

• To execute the position of Bartender, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
• High school diploma or equivalent and at least 1-3 years’ bartender experience in a full-service outlet or similar setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Experience in cocktail-making, beverage service and garnishing with excellent knowledge of wines, spirits and mixed drinks.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for a Bartender at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Overview

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Oman, Muscat

● The role is responsible for weddings and events sales. overseeing operational delivery to ensure exceptional customer satisfaction.

● The role supports MICE conversion of repeat non-residential business, social events, weddings, and short lead events from initial conversion through to detailed planning and execution. Additionally, this position manages and supports the Meetings & Events Services Team and drives initiatives aligned with Winning Metrics, Brilliant Basics, and Crowne Plaza meetings standards.

● As an Event Coordinator you will focus on supporting the event planning process and assisting the team with wedding sales and preparing the event proposals and contracts. Help maintain and update event records, schedules, and handle wedding calls.

● You will also be expected to support the team in liaising with clients, responding to inquiries and request.

• Responsible for weddings and events sales and overseeing operational delivery to ensure exceptional customer satisfaction.
• Support MICE conversion of repeat non-residential business, social events, weddings, and short lead events from initial conversion through detailed planning and execution.
• Manage and support the Meetings & Events Services Team and drive initiatives aligned with Winning Metrics, Brilliant Basics, and Crowne Plaza meetings standards.
• Focus on supporting the event planning process and assisting the team with wedding sales, preparing event proposals and contracts.
• Maintain and update event records, schedules, and handle wedding calls.
• Liaise with clients, respond to inquiries and requests.

• Proven success in securing sales, conversion and maximizing revenue for Weddings and Events.
• Strong organizational, written & communication skills, with strong attention to detail.
• Ability to work as a team.
• Available to work with flexible working hours If client requests to meet.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the "Apply" button. Start your journey with us today.