116 Human Resources jobs in Oman

Overview

As Assistant Director of Human Resources, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

As Assistant Director of Human Resources, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards. My key role will be the preparation and implementation of the resorts’ human resources plan including manpower plan, benefits and payroll budget, training and induction plans in line with needs and host engagement initiatives.

• Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.
• Conduct periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes.
• Be responsible for Host accommodation and facilities, along with the host restaurant and the host committee, career fairs and various other host activities.
• Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.
• Continually focus on talent management for our hotel and for Six Senses.
• Constantly assess training and human resources practices to remain relevant and effective.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

To execute the position of Assistant Director of Human Resources, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a minimum of a Bachelor’s degree in Human Resources, or Business Management, plus 4 years of experience or an equivalent combination of education and experience.
• More than five years’ experience in a similar human resources role within luxury resorts preferred.
• Strong knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems.
• Must have previously led multi-cultural teams within a luxury resort.
• Must have an excellent command of written and spoken English.
• Able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for Assistant Director of Human Resources at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As Assistant Director of Human Resources, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

As Assistant Director of Human Resources, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards. My key role will be the preparation and implementation of the resorts’ human resources plan including manpower plan, benefits and payroll budget, training and induction plans in line with needs and host engagement initiatives.

The duties and responsibilities will include:

• Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.
• Conduct periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes.
• Be responsible for Host accommodation and facilities, along with the host restaurant and the host committee, career fairs and various other host activities.
• Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.
• Continually focus on talent management for our hotel and for Six Senses.
• Constantly assess training and human resources practices to remain relevant and effective.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

To execute the position of Assistant Director of Human Resources, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a minimum of a Bachelor’s degree in Human Resources, or Business Management, plus 4 years of experience or an equivalent combination of education and experience.
• More than five years’ experience in a similar human resources role within luxury resorts preferred.
• Strong knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems.
• Must have previously led multi-cultural teams within a luxury resort.
• Must have an excellent command of written and spoken English.
• Able to live in a remote location for extended periods of time and travel on single status.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Assistant Human Resources Director - Six Senses Zighy Bay

As Assistant Director of Human Resources, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

Duties and Responsibilities
As Assistant Director of Human Resources, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards. My key role will be the preparation and implementation of the resorts’ human resources plan including manpower plan, benefits and payroll budget, training and induction plans in line with needs and host engagement initiatives.

The duties and responsibilities will include:

• Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.
• Conduct periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes.
• Be responsible for Host accommodation and facilities, along with the host restaurant and the host committee, career fairs and various other host activities.
• Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.
• Continually focus on talent management for our hotel and for Six Senses.
• Constantly assess training and human resources practices to remain relevant and effective.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications
To execute the position of Assistant Director of Human Resources, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a minimum of a Bachelor’s degree in Human Resources, or Business Management, plus 4 years of experience or an equivalent combination of education and experience.
• More than five years’ experience in a similar human resources role within luxury resorts preferred.
• Strong knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems.
• Must have previously led multi-cultural teams within a luxury resort.
• Must have an excellent command of written and spoken English.
• Able to live in a remote location for extended periods of time and travel on single status.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Operations Manager (Recruitment) Jobs in Musqat, Oman by Orion Engineering Services

Posted In 12/9/2013

Job Description

Operations
Manage and supervise the day-to-day operation of the Branch.
Manage all important communication and coordination with the Client as well as to the relevant Omani authorities, including attending regular meetings.
Manage and decide on all major human resource issues including training, hiring of new staff, taking disciplinary measures and lay-out of staff.
Ensure that all contractual obligations of the company towards the client and its customers are met.
Constantly identify and implement strategies to improve economic and technical performance of the company and ensure a high level of Client and Customer satisfaction.

Business Development
Identify opportunities for continued revenue growth in Oman and North Africa.
Cold Calling Clients and setting up meetings for both Oman and North Africa.
Establish contacts with Engineering/Oil & Gas Companies and build long term relationships.
Demonstrate ability to generate new accounts for augmentation.
Manage the placement of talent within client companies.
Obtain client requirements and service client needs through the urgent filling of orders.
Candidate will be supported by strong recruiting team support, and the appropriate sales tools needed to succeed.
To exploit the opportunities which support the development of the company's competitive and economic position.
Assessment of new business opportunities, potential target markets by conducting extensive market studies before starting any project.
Contact with experts and consultants in the field under study to determine economic situations prevailing in the employment sector that is examined.

Experience
Min: 5 Years

Career Level
Junior

Job Type
Full Time

Vacancies
2 Open Positions

Salary
Negotiable

Gender
Any

Degree Level
Bachelor's degree

Faculty / Institute
Any

Major
Management

Age
Any

Nationality
Any

Residence Location
Any

Languages
English - Fluent / Excellent

Own a Car
Any

Have Driving License
Yes

Qualifications
• Minimum 5 years relevant experience at Manager Level involved in Oil & Gas Recruitment/Manpower Supply.
• 5 years Business Development Experience in the Middle East and North Africa.
• Excellent industry contacts for Oman/North Africa.
• Ideal candidate will have a proven record in obtaining new clients and talking to executive level people.
• Recognised academic qualification (University Degree).
• The role also demands the individual who is self-driven with little monitoring and who can interact and develop strong client relationships. This position requires individuals to be self-motivated, demonstrate initiative and enthusiasm in carrying out their responsibilities and possess a highly professional demeanor.
• Good leadership skills.
• Good inter-personal and negotiation skills.
• Excellent English language skills.
• Driving License is a must.
• NOC from current employer.

Orion Engineering was established in 1987 to supply Engineering personnel to the Oil and Gas Industry. Since then the company has grown significantly and presently has in excess of 4000+ personnel on secondment worldwide.
Our blue chip client list includes major oil companies such as Shell, BP, Chevron Texaco and Exxon Mobil and major engineering contractors and suppliers such as Technip, Wood Group, Talisman and Wormald Tyco.
The division has offices at various strategic locations throughout the world including London, Houston, Aberdeen, Lagos, Doha, Singapore and 5 offices throughout Kazakhstan.

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One of the leading Oil and Gas multinationals with operations across the world is now looking for an Omani National as HR Manager for their Oman operation.

1. General HR Development:
2. Strong background in employment, employee relations, benefits, wage and salary, employee training, HSE, and government regulations and policies as they impact HR.
3. Develops and assists in the implementation of human resource programs for all legal entities, focusing on host country labour law and legal issues.
4. Develops compensation programs and strategies to attract and retain top talent.
5. Creates coaching strategies, facilitates dialogues on specific concerns, and oversees conflict resolution related to organizational initiatives.
6. Develops company guidelines, policies, and procedures on local contracted employees’ issues.
7. Collaborates with senior management to enhance diversity and cross-cultural inclusion programs, establishing best practices and addressing barriers to staff retention and advancement.
8. Recommends best practices for information sharing between regions and countries.
9. Maintains metrics and prepares reports for senior management to evaluate initiatives and ROI.
10. Participates in developing country plans and programs, considering their impact on people.
11. Assesses the competitiveness of programs against industry standards.

Employee Relations:

• Focuses on increasing the proportional Nationalization of the company through training, succession planning, and professional development.

The Candidate:

• Must have at least 8 years of HR experience within the Oil, Gas, or EPC industry.
• Must have managed for the last 4-5 years with a proven track record of success in partnering with the business.
• This role is ONLY open to an OMANI NATIONAL.

About The Company:

Mackenzie Jones Middle East has extensive expertise in HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting, and Engineering recruitment. Based in Dubai since 2006, we serve the GCC and Levant regions, providing personalized services tailored to individual needs. Our specialties include Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting, and Engineering.

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

• Greet all customers.
• Reach the given target on a daily basis.
• Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
• Promote and maintain positive relations with all loyal clients and new customers.
• Report to branch as per given schedule.
• Work in a timely manner.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocating and coordinating the workflow.
• Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
• Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
• Maintain awareness of all promotions and advertisements.
• Keep the checkout counter clean and orderly.
• Answer customer questions and provide information on procedures or policies.
• Maintain good relationships with all customers.
• Train and mentor new employees.
• Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
• Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
• Report to the Assistant Branch Manager.
• Ensure zero tardiness and absences.
• Ensure cleanliness of the counter.

Make sure to give 100% commitment in all sales promotions.

1. Design and implement the company’s recruitment strategy
• Communicate with various manpower agencies / headhunters and finalize contracts via the tender committee
• Draft recruitment policies and procedures
• Identify streams and implement programs where candidate pools will be generated (referral system, online posting, etc.)
• Work with IT to develop and maintain an E-Recruitment system. Serve as super user for an E-Recruitment system that will be used
• Work with OD and HRPs to finalize and implement the annual manpower plan of each Department
• Constantly monitor the talent market by attending conventions and doing research on latest recruitment trends, news and studies. Constantly communicate with peers in the industry.

2. Coordinate and facilitate all recruitment activities of the company
• Prepare job adverts according to the specification provided for in the job descriptions
• Post advertisements in newspapers, online recruitment portals, etc.
• Ensure that SA is represented in major job fairs and college career fairs for manpower pooling. Coordinate with Communications department for equipment and materials.
• Conduct paper screening for all job vacancies and endorse filtered CVs to requesting Departments. Conduct initial interviewing and testing
• Prepare and serve job offers for chosen candidates. Prepare and serve regret letters for non-chosen candidates
• Responsible for keeping a file of candidates and new hires information and transporting the information into the employee profile in SAP
• Coordinate with contractor agencies and manage recruitment of contractors for the company
• Manage/Coach Recruitment team

3. Monitor recruitment and manpower statistics
• Prepare report on a weekly basis concerning updates on recruitment activities
• Generate report on a monthly basis concerning headcount, FTE, attrition rate, recruitment cost, cycle time of activities, etc.

Minimum Requirements:
• Bachelor’s degree in Human Resources Management or Behavioral Science / Psychology with 5 to 7 years of experience in Recruitment or Diploma in Management plus 10 years of recruitment experience
• Demonstrated knowledge of any E-Recruitment systems (implementation and ongoing management of the system)
• Experience of a broad range of strategic sourcing strategies, both local and international
• Full knowledge of a complete standard recruitment cycle
• Experience using both Competency and behavioral based interviews
• Formal education and certification on employment testing and assessments (aptitude and personality)
• Excellent oral and written communication skills
• Analytical and familiar with recruitment reports and statistics

About The Company:
The newest addition to the Middle East's metals circuit and Oman's first foray into the Aluminium industry, Sohar Aluminium has been breaking records since its inception.

By implementing decades of industry insight in its design, specification and construction, Sohar Aluminium has been created to ensure efficiency, environmental protection and the utmost safety of its workforce. Noteworthy examples include the world's longest single potline, the world's highest known capacity ingot casters and innovative elevated walkways traversing the entire site to keep man and machine separate except when absolutely necessary.

In many ways, Sohar Aluminium's development mirrors the Sultanate of Oman's own emergence onto the world stage - driving forward at a formidable pace, but all the while mindful and respectful of its cultural heritage and values. Sohar Aluminium intends to become a benchmark smelter while contributing to the sustainable development of Oman.

Join to apply for the Service Crew role at Apparel Group

The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.

• Provides important visual cues for guests that make a positive first impression (e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room).
• Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
• Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
• Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Uses proper procedures to ensure the accuracy of every order for every guest.
• Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
• Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
• Listens carefully to guests and apologizes for the experience in the case of a complaint.
• Store Operations: Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
• Prepares all products as required, following the order monitor to ensure the accuracy of every order.
• Communicates showcase and product needs to ensure proper product availability for guests.
• Regularly takes temperatures of the required products and records in the Time & Temperature Log.
• Policies and Procedures: Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards.
• Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
• Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.
• Cashiering: Receives payment by cash, credit cards, vouchers or automatic debits. Issues receipts, refunds, or change to customers correctly. Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change. Maintains clean and orderly checkout areas.
• Health & Safety: Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

• Entry level

• Full-time

• Design, Art/Creative, and Information Technology

• Retail

Referrals increase your chances of interviewing at Apparel Group by 2x

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Customer Service Officer for MN SPC - Omani National

As a member of Munich Re the MedNet Oman is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an “Officer - Customer Service” who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.