10 Insurance jobs in Oman

Select how often (in days) to receive an alert:

Date: Jul 25, 2025

Location: Muscat, OM

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

• Manage the full order-to-cash process across the Middle East for the Deco business, ensuring accuracy and efficiency.
• Process customer orders in ERP systems (Microsoft Navision, One Key etc.), including creating delivery requests, managing documentation, and raising any delivery or invoicing issues as needed.
• Collaborate cross-functionally with Sales, Supply, Demand Planning, and Logistics teams to ensure seamless order fulfilment and timely issue resolution.
• Manage exports and related documentation by working closely with relevant internal teams.
• Monitor and report on stock shortages, OTIF (On Time In Full), and support proactive allocation of stock to meet customer requirements effectively.
• Handle customer account management, pricing, rebates, and other commercial terms
• Act as the first point of contact for customers regarding orders, complaints, and general inquiries, delivering professional and solution-oriented service.
• Maintain accurate and organized documentation related to customer service activities, including order records, communications, and archived files.
• Support alignment and coordination between Customer Service and the Field Sales team to ensure consistency and quality in customer interactions.
• Provide product and customer knowledge to assist in offering alternative solutions or recommendations when needed.
• Continuously seek and propose process improvements for greater efficiency and customer satisfaction.
• Ensure full compliance with company policies, including health, safety, and environmental standards.

• Minimum of a Bachelor degree is required; additional university qualifications will be considered an asset.
• At least 3 years customer service experience.
• Strong spoken and written English skills are required.
• Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment.
• MS Office (Excel / Word / PowerPoint).
• Good customer service and negotiation skills. Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.
• Knowledge of ERP (SAP & Navision) systems and Order to cash processes in a Business-to-Business environment,
• Sound understanding of other functional areas: sales, supply chain, marketing and logistics.
• As per the Omani Government's mandate on nationalization, this position requires to be filled by a Omani National.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

We require experienced construction project Claims Managers to work on various major cost management projects in Oman.

We are a British-run project and cost management consultancy operating in the GCC for 5 years.

Applicants must have specialist experience in construction claims, delay analysis, EOT, and contractual correspondence. Candidates should be degree qualified; MRICS is preferred, and a qualification in law would be advantageous.

This is an excellent project with a 3-year role in Muscat. An excellent package is offered.

Pure Logic Group and its sister company Fusion One Cost Management have been established in the Middle East since 2007. They are boutique providers of project and cost management services, known for high-quality service. We have offices in Dubai and Muscat to serve regional clients and work on projects in Saudi Arabia, North Africa, and Europe.

AIG's Claims team in Oman is looking to expand. As a result, we now have a new opportunity for a Senior Auto Surveyor to work with us.

As a Senior Auto Surveyor, this role will be responsible for the examination of damaged vehicles, investigating the loss, and managing policyholders/insured drivers, TP claimants, workshops, and business partners. Additional key responsibilities will include:

1. Provide excellent customer service; ensure delivery of existing service level agreements and loss assessment of auto claims.
2. Deliver best-in-class assistance to insureds throughout the claims process while directing cases to satisfactory resolutions.
3. Supervise the existing motor claims surveyor to ensure service delivery of the Oman claims department.
4. Ensure that motor repair estimation is received from agencies and garages in accordance with the claims survey report and completed with the required information.
5. Finalize motor surveyor report and repair authorization within SLA timeline.
6. Deliver prompt and equitable claims settlements.
7. Post accurate timely reserves for each claim handled, ensure updated timely based on the development of the claim, and review the entire assigned portfolio on a regular basis to ensure overall reserve adequacy.
8. Vigorously pursue necessary claim documents.
9. Maintain close coordination with the agencies, garages, and brokers.
10. Responsible for reducing the average cost per claim by negotiating discounts with agencies and garages.
11. Report on market feedback (i.e., any potential problem with a particular type of vehicle model, garage, and agency) to the claims manager.
12. Provide market value of damaged salvage vehicles.

Degree qualified, the ideal candidate will be an experienced auto surveyor who has worked for a multinational organization. Preference will go to Arabic speakers who have gained experience within the region.

About The Company:
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG has been established as a world leader in insurance by helping its partners and customers realize their plans for the future. The organization assists businesses and individuals protect what they value. Innovative products and services help sustain the customers on their journey, enabling them to pursue their goals with stability and success.

Axxis Systems is a group of companies dedicated to building and implementing software for the insurance market. We are an innovative company operating at the heart of international projects, offering creative and sustainable solutions for our clients. We believe in the power of collaboration and diversity as drivers of our success.

The Role

You will be responsible for :

• Working closely with internal stakeholders to enhance client relationships and capitalise on business development opportunities.
• Performing actuarial analysis and modelling for pricing and valuation.
• Building and maintaining actuarial pricing models.
• Supporting business planning by forecasting key assumptions.
• Ensuring compliance with internal policies, and regulatory requirements.
• Providing timely statutory reporting.

Ideal Profile

• You have at least 1 year experience, ideally within a IT Business Analyst / Project Manager or Actuary role.
• You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
• You have strong experience within .
• You are adaptable and thrive in changing environments
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environments

What's on Offer?

• Fantastic work culture
• A role that offers a breadth of learning opportunities

Obtain the best Reinsurance terms negotiated for optimum advantage to the organization.

1. Prepare Reinsurance presentations for Treaty Renewals, including all statistical information such as Risk Accumulation Data, Gross and Net Band Statistics on Premium and Claims, and Treaty Results.
2. Provide additional information and clarifications to Reinsurers for treaty renewals related to Proportional & Excess of Loss programs.
3. Establish and maintain good relationships with new external customers (Reinsurers/Brokers) and existing ones, enhancing turnaround times and collaborating closely with underwriting and claims departments to understand their requirements for negotiations.
4. Coordinate with the IT team to update Treaty limits, Commission, and other details in the Insurance system.
5. Ensure accurate Reinsurance accounting.
6. Obtain facultative quotes/support for risks based on underwriting information, including Tender businesses.
7. Finalize facultative placements and ensure cover is bound within stipulated timeframes.
8. Send timely facultative premium closings to reinsurers and ensure settlements are completed before due dates.
9. Secure special cession approvals from reinsurers when required.
10. Maintain regular communication with reinsurers/brokers via phone and email to foster good business relationships.
11. Attend meetings with Reinsurers/Brokers during their visits.
12. Monitor monthly closings processed by the RI team and assist in finalizing them promptly.
13. Notify reinsurers of major losses and provide regular updates.
14. Assist in preparing quarterly Statements of Account for various arrangements.
15. Liaise with the finance department for settlement of quarterly balances to reinsurers.
16. Notify losses under XL arrangements and prepare recovery advisories periodically.
17. Prepare annual Statements of Accounts, including Premium & Loss Withdrawal Accounts, Entry Accounts, XL Adjustment, and Profit Commission Statements.
18. Establish additional RI capacity through Surplus/FAC obligate treaties for Fire and Engineering classes.
19. Conduct periodic training for the RI team on Reinsurance topics.

• Five years of experience in Re-Insurance within the General (Non-Life) Insurance industry, including at least 2 years in the Gulf region.
• Graduate with an Insurance qualification such as AIII (or equivalent) or above.
• Thorough knowledge of FAC and Treaty Reinsurance operations.

Your Role: You'll be the first point of contact for our customers, helping them with inquiries and solving problems. This is a great chance for a fresh graduate to start a career in customer service within the real estate industry.

What You'll Do:

• Answer customer questions by phone, email, and chat.
• Support customers in their inquiries after the sale.
• Keep customer records updated in our system (CRM).
• Help resolve customer issues and get help from other teams when needed.
• Work with sales and maintenance to ensure smooth service.
• Help improve how we serve our customers.

Desired Candidate Profile

• Experience: 1 year up to 2 years experience and Fresh graduates are welcome to apply.
• Skills:
  • Good communication (Arabic & English).
  • Positive attitude and customer-focused.
  • Problem-solving and organized.
  • Comfortable with computers and CRM software.
  • Eager to learn, proactive, and professional.

Company Industry

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Representative

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Job Title: Risk Management & Safety Officer

Reporting Line: Director of Risk Management & Compliance

Location: Muscat, Oman (some local travel may be required)

Job Summary:

The Risk Management & Safety Officer is responsible for identifying, assessing, and mitigating risks to ensure a safe and compliant work environment. This role involves developing risk management policies, ensuring health and safety standards, and promoting a culture of safety within the organization.

Key Duties and Responsibilities:

• Identify and assess risks, developing mitigation strategies to ensure a secure working environment.
• Implement and maintain health, safety, and risk management policies in line with regulatory and organizational standards.
• Conduct safety audits, inspections, and risk assessments to ensure compliance with best practices.
• Provide training and awareness programs for staff on workplace safety and risk management.
• Investigate incidents and accidents, preparing reports and recommending preventive measures.
• Collaborate with various departments to promote a culture of safety and risk awareness.
• Maintain records of incidents, risk assessments, and compliance documentation.
• Stay updated on local and international safety regulations and advise management on best practices.

Qualifications:

• Bachelor’s degree in risk management, Occupational Health & Safety, Business Administration, or a related field.
• Professional certification in risk management or occupational health and safety (e.g., NEBOSH, ISO 45001) is preferred.
• Minimum 3-5 years of experience in risk management and safety roles.

Skills and Competencies:

• Strong knowledge of risk management and safety regulations.
• Excellent analytical and problem-solving skills.
• Effective communication and training abilities.
• Attention to detail with strong organizational skills.
• Ability to work independently and collaboratively.
• Office-based role with occasional on-site inspections and safety audits.
• Some local travel may be required for site visits and training sessions.

The appointment will be made at the appropriate level, according to the appointee’s qualifications and experience. A competitive compensation and benefits package will be offered in accordance with Sultanate of Oman Labor Law.

Axxis Systems is a group of companies dedicated to building and implementing software for the insurance market. We are an innovative company operating at the heart of international projects, offering creative and sustainable solutions for our clients. We believe in the power of collaboration and diversity as drivers of our success.

The Role

You will be responsible for :

• Working closely with internal stakeholders to enhance client relationships and capitalise on business development opportunities.
• Performing actuarial analysis and modelling for pricing and valuation.
• Building and maintaining actuarial pricing models.
• Supporting business planning by forecasting key assumptions.
• Ensuring compliance with internal policies, and regulatory requirements.
• Providing timely statutory reporting.

Ideal Profile

• You have at least 1 year experience, ideally within a IT Business Analyst / Project Manager or Actuary role.
• You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
• You have strong experience within .
• You are adaptable and thrive in changing environments
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environments

What's on Offer?

• Fantastic work culture
• A role that offers a breadth of learning opportunities

We require experienced construction project Claims Managers to work on various major cost management projects in Oman.

We are a British-run project and cost management consultancy operating in the GCC for 5 years.

Applicants must have specialist experience in construction claims, delay analysis, EOT, and contractual correspondence. Candidates should be degree qualified; MRICS is preferred, and a qualification in law would be advantageous.

This is an excellent project with a 3-year role in Muscat. An excellent package is offered.

Pure Logic Group and its sister company Fusion One Cost Management have been established in the Middle East since 2007. They are boutique providers of project and cost management services, known for high-quality service. We have offices in Dubai and Muscat to serve regional clients and work on projects in Saudi Arabia, North Africa, and Europe.