44 Administrative jobs in Oman

Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence.

We believe our people are the reason behind our success and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.

To provide high-level managerial and administrative support to the Office of the Chief Executive Officer and Deputy Chief Executive Officer, ensuring operational efficiency, effective coordination, and confidentiality in all matters. This role serves as a central point of contact for internal and external communications, oversees the daily operations of the CEO’s office, manages scheduling and logistics, and ensures seamless execution of executive tasks and priorities. The position requires sound judgment, exceptional organizational skills, and the ability to manage sensitive information in a fast-paced, high-profile environment. The Support is extended to the Deputy CEO affairs and work.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• Manage the CEO’s schedule, including calendar management, briefings, meeting logistics, and follow-ups with internal and external stakeholders with the CEO EA.
• Serve as the primary liaison between the CEO’s office and internal departments to ensure smooth coordination and communication.
• Coordinate CEO communications and executive presentations, ensuring timely preparation and alignment with corporate messaging.
• Track and follow up on action items from executive meetings, ensuring timely execution and accountability.
• Plan, coordinate, and provide logistical support for executive meetings, off-sites, and high-level internal events.
• Oversee the planning and execution of administrative activities such as travel arrangements, visa applications, reception and front-desk coordination, and facility bookings for the CEO and associated members in the same office.
• Oversee document and communication workflows, including drafting, proofreading, and managing correspondence, reports, emails, and calls on behalf of the CEO.
• Manage meeting and event room bookings for the CEO’s schedule, including agenda coordination, attendee communication, catering, and logistics.
• Ensure seamless access for visitors and guests to the CEO’s office, coordinating security protocols and maintaining a professional reception experience.
• Release approved purchase orders and duty travel/leave requests in the ERP system on behalf of the CEO’s office, ensuring accuracy and timeliness.
• Maintain a professional, confidential, and efficient environment within the CEO’s office, upholding corporate standards at all times.
• Support internal initiatives and special projects assigned directly by the CEO, providing administrative and coordination support as needed.
• Oversee the performance, management and development of the CEO’s office staff including assigning responsibilities.
• Perform any other related tasks as assigned by the CEO or Executive Management.

MINIMUM QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree with 8 years’ experience of executive office or chief of staff–like experience.
• Strong organizational, interpersonal, and written communication skills.
• Discretion and professionalism in handling confidential information.
• Background in aviation, consulting, or a high-paced corporate setting is preferred.

PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs:

• Knowledge of MS Office
• Highly organized and adaptable to manage various tasks and maintain dynamic work environment.
• Capacity to adapt and function efficiently in high-pressure, fast-paced environments
• Strong communication and interpersonal skills
• Attention to detail.
• Ability to adhere/maintain office confidentiality.
• Proficiency in English (must) and Arabic (preferred)

SKILLS & COMPETENCIES:

Core Competencies

• Executive Support & Strategic Coordination
• Organizational Awareness
• Time & Priority Management
• Professionalism & Confidentiality
• Communication & Interpersonal Skills
• Leadership & Initiative

Technical Competences

• Corporate Administration & Governance
• Strategic Planning Support
• Project Management
• Document & Communication Management
• Calendar & Workflow Optimization
• Business Intelligence & Reporting
• Technology & Digital Tools

Oman (Hybrid)

The Project Management Office Manager drives and ensures implementation of the Nokia project management methodology, processes, tools, improvement, and efficiency programmes to ensure all customer projects are delivered according to contractual obligations within forecasted costs, time, and required quality based on adequate mode of operation.

The Project Management Office Manager will closely interact with the project team to manage the operational processes, the cost control, and the reporting to the management.

Furthermore, he/she will also be the main contact in managing legal, governmental, and administrative tasks for Nokia and its employees in Oman.

The major areas of focus for the Project Management Office Manager are to:

• Ensure governance practices are in line with adequate Nokia Project Management and according to BG specificities to ensure visibility of operational KPIs and performance/efficiency.
• Ensure the availability and application of proper tools in Customer/internal Projects including availability of needed training and support in use phase.
• Drive continuous appropriate Nokia Project Management Processes & Tools improvement by collecting requirements including applicable loop back to global process/tool owner.
• Ensure availability of project/program executive level information to CDM and their teams and appropriate geographical organization by establishing/using reporting solutions.
• Create and implement proactive cost management practice supported by engagement into operational reviews, action planning & follow up.
• Support/coordinate resource demand activities inside Customer Team, ensuring proper forecast and information availability.
• Develop PM Capability Management with appropriate external and internal Certification Portfolio.
• Support PM Community in capability and competence management activities including planning and implementation of PM capability framework.

Further to the above, the responsibilities are also broadened to include:

• Handling applications for new visas, work permits, renewals, and cancellations.
• Maintaining relationships with government entities such as the Ministry of Transport, Communication & Information Technology, RTA, and local universities.
• Obtaining approvals, licenses, and permits required for business operations.
• Ensuring Nokia compliance with Oman labour laws and other legal regulations.
• Managing legal documentation, and attestations.
• Maintaining accurate records of employees' visa statuses, IDs, labour contracts, and renewals.

• B.SC in Technology, Telecom, Engineering or Bachelor’s in Business Administration with strong background in Telecom companies.
• 3 – 5 years of previous experience in a similar role.
• Awareness of Oman Labor Laws and Telecom Regulations.
• Project Management Skills:
• Change Management.
• Project Communication management.
• Planning Management.
• Resources management.
• Project Finances.
• Cost Control.
• Non Compliance costs.
• Project Profit and Loss.
• Strong command of both English & Arabic (written and speaking skills).
• Skills in Office 365, SharePoint and Windows is mandatory.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere.
• Gender-Equality Index by Bloomberg.
• Workplace Pride Global Benchmark.

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

• Job Category: Project Management
• Posting Date: 02/12/2025, 09:57 AM
• Locations: Al Fardan Heights Muscat Muttrah 112, Muscat, 112, OM (Hybrid)

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Oman, Muscat

Crowne Plaza Muscat OCEC is looking for a highly organized, discreet, and proactive Executive Assistant to the General Manager . This key role provides comprehensive administrative support to the General Manager (GM) and ensures efficient operation of the Executive Office. The successful candidate will act as a liaison between the General Manager and internal/external stakeholders, manage confidential information with integrity, and contribute to the smooth coordination of executive-level functions.

YOUR DAY-TO-DAY:

• Provide high-level administrative support to the General Manager, including calendar management, meeting coordination, and travel arrangements.
• Draft, proofread, and manage correspondence, reports, presentations, and other documentation on behalf of the General Manager.
• Serve as the primary point of contact between the General Manager and Department Heads, Owning Company groups and its representatives, IHG representatives, and external partners.
• Organize and prepare agendas, minutes, and follow-ups for Leadership meetings.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist in managing hotel projects, reporting deadlines, and internal communication initiatives.
• Coordinate VIP visits, media visits, and special events involving the General Manager’s participation.
• Support the Executive Office in maintaining records, filing systems, and task tracking.
• Facilitate internal communications across departments as directed by the General Manager.
• Manage ad-hoc administrative tasks and special projects assigned by the Genral Manager.

WHAT WE NEED FROM YOU:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
• Minimum of 3–5 years of executive-level administrative experience, preferably in a hotel or corporate environment.
• Exceptional organizational and time management skills.
• Strong communication and interpersonal abilities, with fluency in English; Arabic is an advantage.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); knowledge of hotel systems (e.g., Opera, IHG tools) is a plus.
• High degree of discretion, confidentiality, and professionalism.
• Ability to multitask and adapt in a fast-paced, multicultural environment.
• Strong attention to detail and proactive problem-solving skills.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Crowne Plaza Muscat OCEC is looking for a highly organized, discreet, and proactive Executive Assistant to the General Manager . This key role provides comprehensive administrative support to the General Manager (GM) and ensures efficient operation of the Executive Office. The successful candidate will act as a liaison between the General Manager and internal/external stakeholders, manage confidential information with integrity, and contribute to the smooth coordination of executive-level functions.

YOUR DAY-TO-DAY:

• Provide high-level administrative support to the General Manager, including calendar management, meeting coordination, and travel arrangements.
• Draft, proofread, and manage correspondence, reports, presentations, and other documentation on behalf of the General Manager.
• Serve as the primary point of contact between the General Manager and Department Heads, Owning Company groups and its representatives, IHG representatives, and external partners.
• Organize and prepare agendas, minutes, and follow-ups for Leadership meetings.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist in managing hotel projects, reporting deadlines, and internal communication initiatives.
• Coordinate VIP visits, media visits, and special events involving the General Manager’s participation.
• Support the Executive Office in maintaining records, filing systems, and task tracking.
• Facilitate internal communications across departments as directed by the General Manager.
• Manage ad-hoc administrative tasks and special projects assigned by the Genral Manager.

WHAT WE NEED FROM YOU:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
• Minimum of 3–5 years of executive-level administrative experience, preferably in a hotel or corporate environment.
• Exceptional organizational and time management skills.
• Strong communication and interpersonal abilities, with fluency in English; Arabic is an advantage.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); knowledge of hotel systems (e.g., Opera, IHG tools) is a plus.
• High degree of discretion, confidentiality, and professionalism.
• Ability to multitask and adapt in a fast-paced, multicultural environment.
• Strong attention to detail and proactive problem-solving skills.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join to apply for the Project Management Office Manager - Oman branch role at Nokia

Join to apply for the Project Management Office Manager - Oman branch role at Nokia

Job Description

As the Project Management Office Manager at Nokia, you play a pivotal role in overseeing the implementation of our project management methodologies and ensuring the successful delivery of customer projects within budget and quality standards. You will collaborate closely with project teams to enhance operational processes, manage costs, and provide accurate reporting to leadership. Your role extends to navigating legal and administrative tasks essential for business operations in Oman, fostering relationships with government entities, and ensuring compliance with local labor laws. Join a dynamic and collaborative team where innovation drives our success, and your insights will contribute to continuous improvement. You'll thrive in a fast-paced environment that values professional development and open communication, empowering you to make a real impact on our projects and clients.

Job Description

As the Project Management Office Manager at Nokia, you play a pivotal role in overseeing the implementation of our project management methodologies and ensuring the successful delivery of customer projects within budget and quality standards. You will collaborate closely with project teams to enhance operational processes, manage costs, and provide accurate reporting to leadership. Your role extends to navigating legal and administrative tasks essential for business operations in Oman, fostering relationships with government entities, and ensuring compliance with local labor laws. Join a dynamic and collaborative team where innovation drives our success, and your insights will contribute to continuous improvement. You'll thrive in a fast-paced environment that values professional development and open communication, empowering you to make a real impact on our projects and clients.

How You Will Contribute And What You Will Learn

• Drive implementation of Nokia’s project management methodology and tools to ensure timely, within-budget, and quality delivery of customer projects.
• Collaborate with project teams to oversee operational processes, cost control, and management reporting.
• Ensure compliance with Nokia governance practices and operational KPIs, tailored to business group specifics.
• Manage the development and provision of essential training and support for project management tools and processes.
• Implement proactive cost management practices through operational reviews, action planning, and follow-ups.
• Act as key liaison for legal, governmental, and administrative tasks, maintaining relationships with relevant authorities in Oman.
• Oversee resource demand activities and forecast management within the customer team to ensure alignment with project needs.
• Support the Project Management Community in capability enhancement initiatives, including certification planning and implementation.
  
  

• B.Sc in Technology, Telecom, Engineering or Bachelor’s in Business Administration
• 3 – 5 years of previous experience in a similar role
• Strong command of both English & Arabic (written and spoken)
• Project Management skills: Risk Management, Change Management, Project Communication Management
  
  

• Awareness of Oman Labor Laws and Telecom Regulations
• Skills in Office 365, SharePoint, and Windows
• Project Finances and Cost Control expertise
• Experience in maintaining relationships with government entities
  
  

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Project Management
• Industries IT Services and IT Consulting and Telecommunications

Referrals increase your chances of interviewing at Nokia by 2x

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Assistant Sales Engineer/Executive

Company Overview:

Our client is a leading business organization based in Muscat with diversified activities in Oman. We are committed to delivering high-quality services and achieving total client satisfaction through professional standards and efficiency. We have a proven track record in contracting and trading, and we look forward to contributing further to the development of the state.

Key Responsibilities:

1. Understanding customer needs and recommending suitable products or solutions.
2. Collaborating with the sales team to develop strategies and proposals.
3. Conducting product demonstrations and presentations.
4. Providing technical support before and after sales.
5. Participating in trade shows, conferences, and marketing activities.
6. Building and maintaining strong customer relationships.
7. Staying updated on industry trends, competitors, and new technologies.
8. Working with engineering and product teams to gather feedback and improve products.
9. Tracking sales trends and reporting key metrics to management.

Skills Required:

• Proficiency in MS Office 365
• Ability to prepare quotations
• Knowledge of submitting quotations on online portals
• Strong communication and email writing skills
• Committed and career-oriented

Qualifications: BE, BBA, or MBA

Experience: 2 years

Employment Type: Full-time

Working Days/Hours: Saturday to Thursday, 9 am to 5 pm

Training: 1-month training provided

About HR Ways:

HR Ways is an award-winning technical recruitment firm helping software houses and IT product companies globally to find IT talent. We serve over 300 employers worldwide, including leading SaaS companies and startups. We have offices in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other locations. Join our WhatsApp channel or visit to learn more.

Office Assistant


We are hiring an Office Assistant to join our team in Salalah, Oman. As an Office Assistant, you will be responsible for providing administrative support to our office. This includes tasks such as answering phone calls, scheduling appointments, managing office supplies, and maintaining records.

Requirements:
- Pakistani nationality preferred
- Fluent in English (both written and spoken)
- No prior experience required
- Must have a valid biometric passport
- Willing to relocate to Salalah and live in provided accommodation

Responsibilities:
- Greet and assist visitors to the office
- Answer incoming calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the office calendar
- Manage office supplies inventory and place orders when necessary
- Maintain electronic and paper records accurately
- Assist with basic bookkeeping tasks such as invoicing and data entry
- Perform other administrative tasks as assigned by management

Qualifications:
- High school diploma or equivalent education required
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with basic bookkeeping principles is a plus
- Excellent time management skills with the ability to prioritize tasks effectively
- Strong communication skills, both written and verbal
- Ability to work independently with minimal supervision

Salary:
The salary for this position is 1600$ per month.

If you are a detail-oriented individual with excellent communication skills and are looking for an exciting opportunity to start your career as an Office Assistant, we encourage you to apply. We value diversity in our workplace and welcome all qualified applicants. Please submit your application along with your updated resume to be considered for this role. Thank you for your interest!

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酒店： 马斯喀特 OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113

我们是谁

加入全球最大、最受欢迎的高端酒店品牌之一的皇冠假日酒店。皇冠假日酒店在全球拥有420多家酒店，是商务、休闲或两者兼顾的理想选择。我们设计空间以鼓励、支持和庆祝联系，也是会议和活动的重要合作伙伴。我们的品牌服务风格"Dare to Connect"强调情感连接，旨在为客人和同事创造难忘的体验。在这里，同事们发挥主观能动性和个性，因其对客人体验至关重要。每位员工都致力于创造情感联系，每位领导者则营造一个支持这种联系的环境。

Crowne Plaza Muscat OCEC现招聘一位高度组织性、谨慎且积极主动的总经理执行助理 。此职位将为总经理提供全面的行政支持，确保行政办公室的高效运作。成功的候选人将作为总经理与内外部利益相关者的联络人，管理机密信息，并协助协调高层事务。

日常职责：

• 提供高层行政支持，包括日程管理、会议协调和出行安排。
• 起草、校对并管理信函、报告、演示文稿和其他文件。
• 作为总经理与部门负责人、合作伙伴及外部代表的主要联络人。
• 组织和准备领导会议的议程、会议纪要及后续事项。
• 妥善处理机密和敏感信息，保持专业。
• 协助管理酒店项目、报告截止日期及内部沟通。
• 协调VIP访问、媒体访问和涉及总经理的特殊活动。
• 维护记录、文件系统及任务跟踪。
• 促进部门间的内部沟通。
• 完成总经理指派的临时行政任务和特殊项目。

岗位要求：

• 商科、酒店管理或相关专业本科以上学历（优先）。
• 3-5年高层行政经验，酒店或企业环境优先。
• 优秀的组织和时间管理能力。
• 良好的沟通和人际交往能力，英语流利；阿拉伯语优先。
• 熟练使用Microsoft Office（Outlook、Word、Excel、PowerPoint）；熟悉酒店系统（如Opera、IHG工具）者优先。
• 高度保密性和职业操守。
• 能在快节奏、多元文化环境中多任务处理和适应变化。
• 细节关注和主动解决问题的能力。

我们能为你提供：

我们提供一切助你成功的资源，从具有竞争力的薪酬到丰富的福利，包括制服、酒店房间折扣和优质培训。我们致力于营造包容的团队氛围，尊重多样性，鼓励员工展现真实自我。IHG酒店集团承诺平等就业机会，支持员工的身心健康，帮助你在工作和生活中都能获得满足与成长。加入我们，成为全球大家庭的一员！

Crowne Plaza Muscat OCEC is looking for a highly organized, discreet, and proactive Executive Assistant to the General Manager . This key role provides comprehensive administrative support to the General Manager (GM) and ensures efficient operation of the Executive Office. The successful candidate will act as a liaison between the General Manager and internal/external stakeholders, manage confidential information with integrity, and contribute to the smooth coordination of executive-level functions.

YOUR DAY-TO-DAY:

• Provide high-level administrative support to the General Manager, including calendar management, meeting coordination, and travel arrangements.
• Draft, proofread, and manage correspondence, reports, presentations, and other documentation on behalf of the General Manager.
• Serve as the primary point of contact between the General Manager and Department Heads, Owning Company groups and its representatives, IHG representatives, and external partners.
• Organize and prepare agendas, minutes, and follow-ups for Leadership meetings.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist in managing hotel projects, reporting deadlines, and internal communication initiatives.
• Coordinate VIP visits, media visits, and special events involving the General Manager’s participation.
• Support the Executive Office in maintaining records, filing systems, and task tracking.
• Facilitate internal communications across departments as directed by the General Manager.
• Manage ad-hoc administrative tasks and special projects assigned by the Genral Manager.
  
  

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
• Minimum of 3–5 years of executive-level administrative experience, preferably in a hotel or corporate environment.
• Exceptional organizational and time management skills.
• Strong communication and interpersonal abilities, with fluency in English; Arabic is an advantage.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); knowledge of hotel systems (e.g., Opera, IHG tools) is a plus.
• High degree of discretion, confidentiality, and professionalism.
• Ability to multitask and adapt in a fast-paced, multicultural environment.
• Strong attention to detail and proactive problem-solving skills.
  
  

• Supervise all front office functions including reception, concierge, guest services, and night audit.
• Ensure seamless check-in/check-out procedures and consistently high levels of service.
• Monitor daily occupancy, room availability, and VIP arrivals to optimize room allocation and guest satisfaction.
• Liaise closely with Housekeeping, Reservations, and other departments to ensure smooth operations.
• Recruit, train, mentor, and evaluate front office staff performance.
• Foster a positive and guest-focused team culture through leadership, coaching, and recognition.
• Conduct regular departmental briefings, training sessions, and appraisals to maintain service excellence.
• Maintain a visible presence in the lobby, welcoming VIPs and engaging with guests to enhance satisfaction.
• Address guest concerns or complaints promptly and professionally, ensuring effective resolution.
• Ensure team members are well-informed and empowered to deliver personalized service.
• Monitor department budgets, payroll, and operational costs to ensure financial efficiency.
• Analyze revenue reports, upselling performance, and cost control measures to improve profitability.
• Manage front office supplies, systems, and inventories efficiently.
• Identify opportunities for service improvement and innovation in guest experience.
• Lead initiatives to enhance loyalty program enrollment and guest retention.
• Assist in developing front office SOPs and policies in line with brand standards and guest expectations.
• Ensure full compliance with hotel policies, local laws, safety regulations, and data protection requirements.
• Maintain cleanliness, security, and presentation of the front desk and lobby area.
• Ensure all team members adhere to grooming standards and service protocols.
  
  

• Minimum 5 years of experience in a front office leadership role within the hotel industry.
• Strong knowledge of front office operations, guest service standards, and hotel systems (e.g., PMS, POS).
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in Microsoft Office and hotel property management systems (e.g., Opera, Fidelio).
• Fluency in English; additional languages are a plus.