12 Office Administration jobs in Oman

Company Description

Rising above the fairways of the LA VIE Club Golf Course, Tivoli Muscat Hotel & Residences is a distinctive new address with a Western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention & Exhibition Centre.

This new-build property will comprise 79 elegant hotel rooms and 100 fully serviced branded residences. Interiors will reflect the elegance of European design with a modern edge, many enjoying impressive views over the course and surrounding hills.

As the Front Office Manager of Tivoli Muscat , you will lead the Front Office team during the critical pre-opening and post-opening phases of the hotel. You are responsible for ensuring the smooth operation of all Front Office functions including Reception, Guest Relations, Concierge, and Bell Desk. You will be instrumental in setting up SOPs, training staff, and delivering Tivoli’s legendary guest service in line with our luxury standards.

Key Responsibilities:

Pre-Opening Phase:

• Assist in the recruitment, onboarding, and training of Front Office team members.

• Develop and implement Standard Operating Procedures (SOPs) in line with Tivoli brand guidelines.

• Coordinate with IT and Operations teams for PMS (Property Management System) setup, front desk design, and back-of-house systems.

• Participate in departmental budgeting, resource planning, and forecasting.

• Collaborate with Sales & Marketing for VIP arrival preparations during soft openings and launch.

Operational Responsibilities (Post-Opening):

• Oversee daily front office operations ensuring a seamless and personalized guest experience.

• Manage the team in delivering high-quality service including check-in/out, guest inquiries, and problem resolution.

• Ensure all guest requests, concerns, and feedback are handled promptly and professionally.

• Maintain strong working relationships with other departments to ensure smooth guest operations.

• Monitor room inventory, rate availability, and front office financial transactions.

• Lead the team by example in grooming, behavior, and service standards.

• Handle VIP guests and special requests with utmost attention and discretion.

People & Leadership:

• Foster a positive and service-oriented work environment.

• Conduct regular departmental meetings, briefings, and performance reviews.

• Mentor and develop team members for career growth and succession planning.

• Ensure compliance with local labor laws, hotel policies, and Tivoli standards.

• Degree/Diploma in Hospitality Management or related field.

• Minimum 3-5 years of experience in a similar role in a luxury or upscale hotel environment.

• Prior pre-opening experience is highly preferred.

• Strong knowledge of OPERA PMS and front office systems.

• Excellent communication, leadership, and organizational skills.

• Fluent in English; Arabic language skills are an advantage.

• Opportunity to be part of a prestigious hotel launch in Muscat.

• Competitive salary and benefits package.

• Dynamic working environment with career advancement opportunities within Tivoli and Minor Hotels Group.

Job Description

As the Front Office Manager of Tivoli Muscat, you will lead the Front Office team during the critical pre-opening and post-opening phases of the hotel. You are responsible for ensuring the smooth operation of all Front Office functions including Reception, Guest Relations, Concierge, and Bell Desk. You will be instrumental in setting up SOPs, training staff, and delivering Tivoli s legendary guest service in line with our luxury standards.

Key Responsibilities:

Pre-Opening Phase:

• Assist in the recruitment, onboarding, and training of Front Office team members.
• Develop and implement Standard Operating Procedures (SOPs) in line with Tivoli brand guidelines.
• Coordinate with IT and Operations teams for PMS (Property Management System) setup, front desk design, and back-of-house systems.
• Participate in departmental budgeting, resource planning, and forecasting.
• Collaborate with Sales & Marketing for VIP arrival preparations during soft openings and launch.

Operational Responsibilities (Post-Opening):

• Oversee daily front office operations ensuring a seamless and personalized guest experience.
• Manage the team in delivering high-quality service including check-in/out, guest inquiries, and problem resolution.
• Ensure all guest requests, concerns, and feedback are handled promptly and professionally.
• Maintain strong working relationships with other departments to ensure smooth guest operations.
• Monitor room inventory, rate availability, and front office financial transactions.
• Lead the team by example in grooming, behavior, and service standards.
• Handle VIP guests and special requests with utmost attention and discretion.

People & Leadership:

• Foster a positive and service-oriented work environment.
• Conduct regular departmental meetings, briefings, and performance reviews.
• Mentor and develop team members for career growth and succession planning.
• Ensure compliance with local labor laws, hotel policies, and Tivoli standards.

Qualifications

• Degree/Diploma in Hospitality Management or related field.
• Minimum 3-5 years of experience in a similar role in a luxury or upscale hotel environment.
• Prior pre-opening experience is highly preferred.
• Strong knowledge of OPERA PMS and front office systems.
• Excellent communication, leadership, and organizational skills.
• Fluent in English; Arabic language skills are an advantage.

Role Purpose (FEMALE VACANCY)

Lead the accounting function end-to-end: deliver timely and accurate monthly management accounts with clear commentary, maintain strong internal controls and Oman tax compliance, partner with leadership in Oman, Philippine, Thailand and the UK, and own the transition from Tally to Xero while uplifting processes and automation.

Required Qualification:

• Bachelor's degree in Accounting;
• 5–8 years of relevant accounting/finance experience, including ≥2 years in team leadership.
• Strong track record in monthly close, reconciliations, budgeting/forecasting, and managing external audits.
• Solid knowledge of Oman tax regulations.
• Advanced Excel skills (lookups, pivots, templates); proficient with Express and ready to champion Xero adoption.
• Fluent communication in English; able to draft management commentary/Board materials in English.
• High integrity, ownership, attention to detail, and proactive problem solving.

Nice to Have

• Hands-on experience leading an accounting system implementation/migration (Xero/SAP/Oracle/NetSuite) or connecting to planning/BI tools (e.g., Workday Adaptive Planning, BI dashboards).

Key Responsibilities:

• Team leadership & coaching — Set goals/SLAs, review work quality, coach and develop the Senior Accountant and Accountant, plan resourcing and workflows.

Monthly close & analysis — Oversee full monthly close; prepare/review Management Accounts with

• Variance analysis and concise, actionable commentary.
• Reconciliations & controls — Ensure complete and timely GL/bank/AR/AP/FA/withholding/VAT reconciliations, documentation, and SOPs; strengthen internal controls.
• Budgeting & forecasting — Lead annual budget, rolling forecast, and company cash-flow forecasting; track performance vs plan.
• Statutory & audit — Lead annual Statutory Accounts and manage the external audit to completion; prepare notes and resolve audit points.
• Tax & compliance — Oversee accurate, on-time filings, support tax planning and handle queries/audits.
• Payroll oversight — Review payroll inputs, statutory deductions, coordinate with Admin Director.
• Systems ownership — Own accounting systems, Chart of Accounts, master data, approvals, and integrations in partnership with IT.
• Tally → Xero migration — Plan and lead the migration (process mapping, Chart of Accounts mapping, data migration, opening balances, UAT, training, cutover, post-go-live support).
• Business partnering — Work closely with department heads and UK counterparts; translate complex issues into clear insights to improve profitability and cash flow.
• Board reporting — Prepare materials and analysis for Quarterly Board Meetings (EN) with focused insights and recommendations.
• Process improvement & projects — Identify and deliver measurable process/automation improvements; handle ad-hoc analyses and special projects.

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Job Type: Full-time

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren't your typical hotel—but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description

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Role Description

This is a full-time on-site role for an Administrative Assistant at almuntaliq located in Bawshar. The Administrative Assistant will be responsible for providing administrative assistance, maintaining phone etiquette, communication, executive administrative support, and utilizing clerical skills in daily tasks.

Qualifications

• Administrative Assistance and Executive Administrative Assistance skills
• Phone Etiquette and Communication skills
• Clerical Skills
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Proficiency in MS Office applications
• Ability to work well in a team environment
• Previous experience in a similar role is a plus

Join to apply for the Administrative Assistant Pharmacy role at Fine Global HR .

We are seeking an enthusiastic and smart Administrative Assistant to join our team at a renowned Pharmacy Company in Oman.

• BCom Graduate
• At least 1 year of experience in wholesale or retail pharmacy
• Familiarity with purchase, procurement, billing, invoicing, and inventory management
• Strong knowledge of computer applications
• Energetic and proactive attitude

• Handle purchase orders and manage procurement processes
• Assist with billing and invoicing tasks
• Support inventory management and ensure stock levels are maintained
• Provide administrative support to the team as needed

• Monthly salary: 200 Omani Riyals
• Accommodation provided

If you meet the requirements and are looking to grow your career in a dynamic environment, apply now!

Please send your CV to

• Seniority level: Entry level
• Employment type: Contract
• Job function: Administrative
• Industries: Human Resources

Referrals increase your chances of interviewing at Fine Global HR by 2x.

Get notified about new Administrative Assistant jobs in Muscat, Masqaţ, Oman .

We are looking for motivated and organized individuals — male and female — to join our team as Receptionist & Administrative Assistant at Roushan Resort.

Applicants must be located in (or willing to be based there).

Location: Mirbat (near Salalah) - Oman

Key Responsibilities:

-Reception and customer service.

-Organizing reservations.

-Preparing invoices and providing accounting support.

-Marketing support and assistance in preparing promotional and advertising content for the resort.

-General administrative tasks, including organizing files, both physical and digital archiving, and preparing daily and weekly reports required by management in an accurate and timely manner.

-Performing any other clerical tasks as needed and directed by management.

Interested candidates are invited to submit their CVs to:

Job Type: Full-time