7 Apprenticeships & Trainee jobs in Oman

Purpose:

Analyzing and designing training in an organization can be a fulfilling and lucrative employment opportunity. Senior Administrator Training positions can be diverse, allowing the employee to design training programs, implement and deliver them, and also measure their effectiveness within the organization.

Key Responsibilities:

- Research and develop training programs for the company.
- Develop curricula, evaluate training delivery, and measure results.
- Recommend changes to current programs or ideas for future ones.
- Meet with business leaders to identify business needs.
- Conduct interviews with low performers and key performers.
- Identify performance gaps.
- Analyze and categorize root causes.
- Align with business leaders to select interventions.
- Develop implementation plans with change management if needed.
- Supervise or direct the work of other employees in some cases.
- Analyze current and future training strategies and implement innovative training solutions.

Job Requirements:

Knowledge / Technical Skills:
• Thorough knowledge of Human Resource principles and tools.
• Working knowledge of Oracle, HRMS, and other ERP systems.

Educational Degree:
• Bachelor's degree in Marketing or a relevant field.

Experience:
• Minimum 4-5 years of relevant experience.

About The Company

Omantel is the pioneer of total communications solutions in the Sultanate of Oman. We offer a wide range of state-of-the-art services with extensive network coverage. We listen to understand your needs and value feedback. We strive to deliver on our promises.

Established in 1970, Omantel (including Oman Mobile) has been providing telecommunications solutions to the people and businesses of Oman, connecting even the most remote communities and contributing to Oman’s progress and development.

The Omantel logo embodies Omani heritage, featuring the Khanjar. Our color palette of blue and orange signifies professionalism, progression, and vibrancy. Our branding reflects our commitment to bringing individuals, families, businesses, and regions closer together through advanced communication technology.

• Two learning tracks: Champions and Managers

• Champions track spanning 3 days

• Focus on advanced customer experience, communication styles, SPIN & FAB selling techniques, objection handling, and post-sale follow-up

• Learning approach based on adult learning principles with interactive, learner-centered techniques such as role plays, case studies, and business storytelling

• Ideal Trainer would be bilingual in English and Arabic

• Strong experience in training salespeople or extensive sales experience (10+ years preferred)

• This is a short-term engagement; freelancers are encouraged to apply

• Experience in the telecom industry is preferred

• Willingness to travel to the on-site location for training

• Arabic speaking skills are preferred

Training operates in a shared service environment, a central unit providing HR-related services to a user base of 10,000 Employees, Managers & HR Business Partners at Al-Futtaim. We are currently looking to recruit an experienced Training Officer to work from our HR Shared Service Centre in Oman.

1. Create and encourage positive, energetic, memorable, and productive learning environments for all delegates/participants.
2. Complete ongoing self-assessment of training programme content and delivery to promote continuous improvement.
3. Support the coordination and monitoring of all distributor training to ensure brand and distributor compliance.
4. Contribute to analyzing standard performance reports, operational non-compliance, and executing structured action plans.
5. Ensure active promotion and continuous improvement of staff and customer engagement activities.
6. Develop training content and materials for front-line (non-technical) staff in distributor and retail branches.
7. Conduct competency testing as required.
8. Actively promote equal opportunities and diversity in accordance with company policy, avoiding discrimination.
9. Assist with the orientation, training, and coaching of staff, management, and other stakeholders to increase workplace efficiency.
10. Participate in and ensure adherence to company and distributor policy and procedure compliance.
11. Ensure the successful implementation of distributor commercial training, 'fix it right' activities, value chain, and brand training activities.
12. Monitor, review, and implement occupational health and safety, operational standards, and technical support training activities.
13. Support branches as required with training related to campaigns, customer initiatives, and new model launches.
14. Ensure compliance with respective brand requirements and adherence to all distributor policies.

• 5 years' experience in the same field
• Facilitation Skills
• Coaching Skills
• Influencing Skills
• Rapport Building
• Learning and Development needs analysis
• Evaluation Skills
• Courseware design understanding

• Enthusiasm
• Client focus
• Communication
• Problem Solving
• Drive for improvements
• Working with others
• Business awareness
• Planning and Organization

About The Company

Established in the 1930s, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940s and 50s saw it establish itself regionally as an integrated commercial, industrial, and services organization, becoming one of the leading business houses in the lower Gulf region. Today, it operates over 40 companies bearing the Al-Futtaim name, dominating many market segments in the UAE, and has expanded to Bahrain, Kuwait, Qatar, Oman, and Egypt.

The Group comprises a diverse range of strategically positioned subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to stay ahead of local competition while keeping pace with the global business scenario. The Group’s investment in world-class systems technology demonstrates its commitment to maintaining leading performance and service delivery.

The success of the Al-Futtaim Group is attributed to a business approach that combines adaptability with traditional values of integrity, service, and social responsibility. This, along with the Group’s belief in decentralization, provides operational autonomy and authority to its leaders, offering flexibility and fostering a strong work culture and sense of responsibility among employees.