101 Hospitality & Tourism jobs in Oman

A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing?

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurant's sitting arrangements
• Comply with hotel security, fire regulations and all health and safety legislation

A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills (oral and Written)
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

To be committed and dedicate time, effort and attention to offering a room product, which in quality, presentation and cleanliness reflect the vision and brand personality of the hotel and to supervise and coordinate all business activities in Housekeeping.

Leadership

• Build teamwork and enhance the team’s commitment to their work and the hotel.
• Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
• Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices.
• Actively and successfully train people for current assignments and future growth.
• Set and communicate high performance standards.
• Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
• Ensure all employees under your supervision are scheduled in accordance with business needs.
  
  

• Prepare the annual business plan for the department.
• Monitor the department’s budget and proactively implement corrective action where necessary.
• Control cost whilst ensuring guests get value for money.
  
  

• Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
• Conduct regular briefing, concise, well-prepared departmental meetings and ensure follow-up.
  
  

• Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs.
• Maintain an efficient and effective administrative system
• Continue professional development by self-directed learning and participation in company sponsored training programs.
• Keep abreast of developments affecting your field of expertise.
  
  

• To ensure the upkeep and cleanliness of the whole Hotel including Public Area, Villas, Guestrooms, Back of the House areas including Employee Lockers, etc
• To assign responsibilities to subordinates, implementing multi-tasking principles and to check their performance periodically.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Executive Housekeeper.
• Work closely with Engineering to implement an effective preventative maintenance system
• Control consumption and maintain a cost-effective inventory of guest supplies, chemicals and amenities.
• Ensure all linen and uniforms are well maintained.
• Ensure all HK staff work in accordance with health and safety regulations.
• Plan and implement regular General Cleaning programs.
• Implement an effective energy conservation program within the departments and areas under your supervision in coordination with Engineering.
• Identify and plan FF&E and OE for replacement in the areas under your supervision.
• Coordinate daily room and public areas cleaning priorities.
• Conduct daily room checks.
• Ensure a strict room key control system is implemented.
• To fully support the Departmental Training Function in the Department assigned and undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Bachelor s degree in Hospitality Management or related field preferred.
• Minimum 3 years of experience as a Housekeeping Manager or similar role in a luxury hotel.
• Strong leadership and team-building skills.
• Excellent organizational and time management abilities.
• Knowledge of health and safety standards and experience in maintaining quality control.
• Exceptional attention to detail.
• Strong communication and interpersonal skills.

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Muscat Bay

Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat’s breathtaking nature, with mountains meeting the sea at the resort’s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.

Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.

About the Job:

An opportunity has arisen for a Director - Food and Beverage to join our Team in Jumeirah Muscat Bay. The main duties and responsibilities of this role:

• Assist in organizing and administering functions across the Food and Beverage Department, ensuring compliance with Jumeirah standards.
• Support the implementation of programs, policies, and procedures to uphold departmental objectives and Jumeirah standards.
• Cascade departmental objectives to colleagues and ensure awareness of Jumeirah International's vision, mission, and guiding principles.
• Assist in establishing performance standards and job descriptions for service colleagues, fostering excellence in service delivery.
• Coordinate special promotions and provide administrative support as needed to enhance resort profitability.
• Participate in PR activities and promotional events to elevate the property’s image and profitability.

About you

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s Degree in Hospitality, Business, or a related field
• 10–12 years of senior F&B management experience within a luxury hotel environment
• Strong leadership, team management, and project management skills
• Highly proficient in Microsoft Office Suite (Advanced level)
• Creative, detail-oriented, and effective in problem-solving

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary
• Locally relevant benefits as determined by the property.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues
• Work with the wider business services team on company and industry event plans
• Hold travel vendors accountable for providing excellent service
• Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
• Monitor trends, spend, emissions and compliance with company policy
• Track unused tickets, credits and airline points usage
  
  

• Excellent academic results at school and university
• A degree in a business or technical subject
• Excellent communication skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to four times a year for company events of up to two weeks duration
• Ability to learn new technology and software quickly
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Communicate in a friendly, tactful and professional manner with guests and colleagues.
• Provide information regarding the hotel’s facilities & services.
• Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.
• Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.
• Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
• Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
• Care about your environment and make sure it is tidy and well maintained.
• Be reliable and ensure you are at work on time.
• Know your role in case of emergency such as bomb threat, flood, fire etc.
• Understand the Employee Handbook and comply with the standards it outlines.
• Carry out all professionally reasonable instruction given by your supervisor.
• Report all incidents, accidents and guest complaints in briefings
  
  

• Know and strictly follow established procedures for the cleaning and set-up of guest rooms
• Set-up the work trolley / caddy baskets / Tricycle/ buggy etc. according to the standards
• Carry out the following procedures according to established standards
• Key Procedures
• DND (Do Not Disturb)
• Baby Sitting
• Room Discrepancy
• Lost & Found
• Elsafe (Room Safety Box)
• Loan Item
• Lost & Breakage
• Shoe Shine
• Coffee & Tea Facilities
• Mini Bar
• Guest Laundry Pick-up
• AC set up
  
  

• Know and follow procedures for Uniform/Linen exchange
• Methodically organize Uniform and Linen storage
• Be involved in the Uniform and Linen Inventory
• Deliver guest room linen to the pantry
• Mend and maintain the employees' uniforms in good order.
• Ensure any damage that may occur to any linen or uniform is followed up quickly
• Ensure that the sewing machines and other equipment are in a good working condition, and to report to the Supervisor for any repair requirements.
  
  

• Know and strictly follow all established cleaning procedures for:
• Polishing
• Vacuuming
• Scrubbing
• Mopping
• Shampooing
• Dusting
• Scrubbing
• Washing
• Deep cleaning
• Complete Room/Public Area Crew work assignment sheet
• Know how to operate/use available Housekeeping machinery’s and chemicals according to established standards
• Ensure the cleanliness of Public Area and Public Toilet are in standard.
• Previous experience in housekeeping, cleaning, or room attendant positions within a hotel, luxury residence, or similar environment preferred.
• Comprehensive knowledge of cleaning techniques, products, and modern housekeeping equipment.
• Excellent organisational and time management skills, able to prioritise tasks and work efficiently without constant supervision.
• Meticulous attention to detail and commitment to delivering superior standards of cleanliness and presentation.
• Understanding of laundry care, including specialist fabrics, garment steaming, and stain removal.
• Clear and respectful communication skills, including the ability to follow both written and verbal instructions.
• Flexible and adaptable, willing to work weekends and evenings if required.
• English language skills are essential.

• Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
• Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.
• To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.
• Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.
• Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.
• Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.
• Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.
• Perform any tasks related to billing according to hotel standards and cashiering policies if required.
• Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.
• To bid friendly farewell to guests and sincerely thank them for their visit.
• Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.
• Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.
• Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.
• Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.
• Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.
• Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.
• Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
• Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
• Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.
• Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.
• Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.
• Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.
• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Proactively gather and record guest’s preference to superiors and act upon them whenever known and maintain the database.
  
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  
  

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are seeking a courteous, knowledgeable, and highly organized Concierge Agent to join our guest services team. As a Concierge Agent, you will serve as the primary point of contact for guests, providing exceptional service by offering information, recommendations, and assistance with all aspects of their stay. Your role is essential in enhancing the guest experience and ensuring their visit is memorable and seamless.

YOUR DAY-TO-DAY:

• Greet guests warmly and professionally upon arrival and throughout their stay.
• Provide personalized recommendations for dining, entertainment, local attractions, and transportation.
• Make reservations for restaurants, tours, shows, spa treatments, and other activities.
• Assist guests with special requests such as flower arrangements, gift purchases, or event planning.
• Coordinate transportation services including taxis, limousines, airport transfers, and rental cars.
• Maintain up-to-date knowledge of hotel services, amenities, hours of operation, and local area offerings.
• Ensure guest needs are met in a timely and efficient manner, resolving issues or complaints diplomatically.
• Liaise with internal departments (housekeeping, bell desk, room service, etc.) to fulfill guest requests.
• Maintain records of guest preferences and history to provide personalized service for repeat visitors.
• Monitor and respond to guest inquiries via phone, email, or in person.
• Uphold all company policies, procedures, and brand standards.
  
  

• High school diploma or equivalent required; hospitality or tourism degree preferred.
• Minimum 1 year of experience in customer service, hospitality, or a similar concierge/front desk role.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Fluent in English; additional languages are a plus.
• Proficient in Microsoft Office and hotel reservation or concierge software (e.g., Opera, GoConcierge, etc.).
• Ability to work a flexible schedule including nights, weekends, and holidays.
  
  

Hostess

Mandarin Oriental Muscat is looking for aHostess to join ourFood and Beverage team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.

· Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.

· Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.

· To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.

· Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.

· Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.

· Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.

· Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.

· Perform any tasks related to billing according to hotel standards and cashiering policies if required.

· Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.

· To bid friendly farewell to guests and sincerely thank them for their visit.

· Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.

· Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.

· Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.

· Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.

· Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.

· Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.

· Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.

· Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.

· Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.

· Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.

· Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.

· Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.

· Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.

· Proactively gather and record guest’s preference to superiors and act upon them whenever known and maintain the database.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

• Be actively involved in building teamwork and enhancing the team’s commitment to their work and the hotel
• Understand the hotel’s vision and brand personality and ensure it is integrated in your daily work practices
• Actively and successfully train people to work according to hotel’s standards
• Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively
• Ensure all employees under your supervision are scheduled in accordance with business needs
  
  

• Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
• Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation
• Always present a clean and tidy appearance in accordance with the hotel’s grooming standards
• Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
• Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
• Care about your work environment and make sure it is tidy and well maintained
• Be reliable and ensure you are at work on time
• Know your role in case of emergency such as bomb threat, flood, fire etc
• Understand the Employee Handbook and comply with the standards it outlines
• Carry out all professionally reasonable instructions given by your supervisor
• Ensure Mini bar procedures are implemented and followed and regularly conducts spot checks with F&B assistant.
• Assist the managers in planning the weekly roster and training, maintain workplace communication board, submit all guest / staff incident reports.
  
  

• Check the general condition in the room and note down any faults and discrepancy found for prompt action, see that all the corridors and passage ways are clean at the time of checking.
• To have a complete knowledge of chemical products and their proper and economical use, all Housekeeping machines and equipment for operation and maintenance.
• To prepare daily task for HK Attendant and assign them to their specific work areas and instruct them to use the proper and correct equipment and chemical
• To inspect all public areas, arrival rooms, check outs, OOS/OOO rooms, occupied rooms, VIPs and long stay guest rooms in designated areas daily, and ensure all amenities are placed based on VIP codes.
• To coordinate with the Front Office of VIP rooms, unexpected departures, queue rooms, early arrivals and extended stays and room changes.
• To assist in monthly inventory and daily checking of linen store in the pantry and make sure that the supplies is complete as the standard established
• To prepare daily and evening HK report in floor under his/her responsibility and inform to the HK Clerk for up date status release
• Receive Room Status from HK Attendant
• Assist in checking up guest supplies, according to requisition and receiving supplies
• To distribute card key, mobile and buggy and make sure that they will be returned after finish of work in good condition
• To have daily room inspection and report any kind of damage to be repair
• Responsible in turn down service and all the guest request
• To check the following up of engineering report for repair the out of order room and make sure all done by daily room inspection
  
  

• Responsible to the cleanliness of all public areas and back of the house
• Check general condition in public area, pantry, stores and take action.
• Prepare daily HK Attendant assignment to their specific work area and instruct them to use equipment & chemical correctly
• Check & inspect vacuum cleaners, buffing machines, buckets and all equipments, ensure that all equipment are complete and in working condition
• Assist in monthly inventory and daily checking of consumable items and chemical in Public area stores and make sure that all supplies are in stock
• Prepare daily assignment job for the Rm/PA Attendant under his responsibility
  
  

• Minimum Secondary School with relevant experience
• Knowledge of housekeeping chemicals and their hazards, health, safety and environmental procedures
• Good communication skill in English and Hindi