4 Technical Team Lead jobs in Oman

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

1. Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions
2. Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems
3. Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization
4. Manage customizations, configurations, workflows, and plugins within Dynamics 365
5. Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps
6. Ensure high availability, scalability, and security of CRM & Billing systems
7. Troubleshoot performance issues and oversee system upgrades and patches
8. Work with DevOps teams for CI/CD pipeline automation and deployment management
9. Ensure compliance with regulatory, security, and data protection standards

Requirements

Qualifications & Skills

1. Bachelor's or Master's in Computer Science, Information Technology, or related field
2. 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
3. Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
4. Knowledge of billing models, invoicing processes, and subscription management
5. Experience with RESTful APIs, SOAP, and integration patterns
6. Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
7. Strong problem-solving and leadership skills

We are looking for an experienced and motivated Associate Manager – Project Management (Post Handover) to lead the delivery and management of post-handover activities across residential, commercial, retail, and common area projects. The role focuses on ensuring seamless resolution of post-handover defects, driving customer satisfaction, and enhancing long-term asset performance.

• Manage all post-handover defects, including customer-reported exceptions, internal department exceptions, contractor defects during/after DLP, and latent defects.
• Lead defect resolution processes, ensuring timely action and customer satisfaction.

• Oversee procurement, monitoring, and delivery of post-handover contracts.
• Manage contractors and consultants to ensure project outcomes align with quality and customer expectations.
• Administer contracts and ensure compliance with standards and statutory approvals.

• Coordinate design input from consultants and internal departments (Facilities Management, Development, Customer Services, Asset Management).
• Identify risks and opportunities throughout project lifecycles and implement effective mitigation strategies.
• Drive innovative solutions to improve design, procurement, and delivery processes.

• Manage project costs, including cost planning, reporting, change management, and contract closeout.
• Provide progress reports and updates to senior management.

• Support the growth and development of junior team members, enhancing local capabilities within the department.

• Proven experience in project management, post-handover processes, and defect management .
• Strong background in procurement, contract administration, and cost management.
• Ability to manage contractors, consultants, and cross-functional teams effectively.
• Excellent communication, problem-solving, and risk management skills.
• Engineering, Construction Management, or related degree preferred.
• PMP or equivalent certification is a plus

Nokia is a global leader in mobile, fixed, and cloud networks, committed to driving innovation and technology leadership. With a strong focus on inclusivity, sustainability, and continuous learning, Nokia empowers its employees to create positive change and shape the future of connectivity.

As a Project Management Office (PMO) Manager, you will oversee the implementation of Nokia’s project management methodologies, ensuring the successful delivery of customer projects within time, budget, and quality standards. This role requires close collaboration with project teams, legal, and government entities in Oman while ensuring compliance with local regulations. You’ll be part of a dynamic and collaborative environment where innovation and professional growth are encouraged.

• Drive the implementation of Nokia’s project management methodology, tools, and best practices.
• Monitor project execution, focusing on operational processes, cost management, and reporting.
• Ensure compliance with Nokia governance practices and KPIs.
• Proactively handle cost management via operational reviews and follow-ups.
• Act as the main liaison for legal, government, and administrative matters in Oman.
• Forecast resource demand and align with customer project needs.
• Ensure 3–5 years of experience in a similar role.
• Possess expertise in Project Management: risk, change, and communication management.
• Have knowledge of Oman Labor Laws and Telecom Regulations (preferred).
• Have skills in Office 365, SharePoint, and Windows.
• Experience in project finances, cost control, and government relations.

Nokia offers a competitive package including:

• Well-being programs supporting mental and physical health.
• An inclusive culture with employee resource groups, mentoring, and diverse teams.
• Recognition as one of the World’s Most Ethical Companies and listed in Bloomberg’s Gender-Equality Index .

Nokia’s Network Infrastructure group plays a central role in expanding global telecom networks. With a focus on innovation and technical expertise, the team drives connectivity that empowers people worldwide. For more information about this job, contact us.