28 Technical Member jobs in Oman
Technical Support Engineer ,
Posted 24 days ago
Job Viewed
Job Description
Join to apply for the Technical Support Engineer , role at Location Solutions
Join to apply for the Technical Support Engineer , role at Location Solutions
The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands-on hardware integration, technical troubleshooting, and customer interaction to deliver high-quality service and ensure customer satisfaction. This position plays a critical role in enhancing the functionality of our products by collaborating with internal teams and external partners, providing valuable insights for continuous improvement, and supporting our clients in optimizing their operations through the effective use of our solutions.
Role Details – Key Responsibilities And Accountabilities
Project Implementation Support (Hardware)
- Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.
- Create configurations for devices based on specific needs.
- Collaborate with hardware manufacturers to address bugs and resolve issues.
- Work closely with the system development team to implement improvement ideas and resolve bugs.
- Lead new installation projects, including maintenance, repair, and removal tasks.
- Provide guidance and support to technicians during installations and troubleshooting.
- Handle various customer requests and inquiries regarding our system through the Zoho Ticketing system.
- Provide customers with insights and recommendations to optimize their operations by analyzing system data.
- Collaborate with other teams to enhance company processes, particularly in ERP improvement.
- Conduct training sessions for clients to ensure effective use of our solutions.
- Conducting internal training for the team to enhance the quality and build up teamwork
- Conduct usability testing to gather valuable insights for enhancing the user experience.
- Work closely with the development team to ensure that software tools meet quality standards.
- Bachelor’s degree in engineering, computer science, or a related field.
- Proven experience in hardware and software technical support, preferably in fleet management or a related industry.
- Strong knowledge of GPS devices and vehicle accessories.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Strong communication skills, both verbal and written.
- Experience with Teltonika devices and Zoho Ticketing system is a plus.
- Ability to manage multiple projects and tasks simultaneously.
- willingness to travel for on-site installations and support when necessary.
- Availability to provide support during weekends, post-working hours, and public holidays in case of emergencies.
- Omani National required
Job Type: Full Time
Job Location: Oman Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
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#J-18808-LjbffrTechnical Support Engineer - Cementing
Posted 1 day ago
Job Viewed
Job Description
Overview
Technical Support Engineer – Cementing
Would you like to play a key role in our business? Do you like working in collaborative teams and solving technical problems? Join our Pressure Pumping Team. We are the leader in the oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at customer sites. We aim to meet clients’ expectations, as part of Baker Hughes operations.
Responsibilities- Providing technical expertise and guidance to Operations Teams, Sales, and clients.
- Developing and implementing solutions to meet client needs.
- Managing and coordinating the introduction of new technologies.
- Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations.
- Have a minimum of a Bachelor Degree in Science or Management
- Have a minimum of 15 years of experience in Cementing
- Have a minimum of 8 years of experience as People Leader
- Have International and Middle East experience
- Have previous experience with both onshore, offshore and deep well cement engineering
- Have previous experience with Baker Hughes products and software such as CemVision, CemFACTS
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Please discuss your working arrangements with your recruiter during the process
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join UsAre you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or other characteristics protected by law.
#J-18808-LjbffrInformation Technology Technical Support
Posted 9 days ago
Job Viewed
Job Description
Job Title : IT Support Agent
Contract Duration: One Year Extendable
Role / Responsibility
- Log in the tickets received from the AIVS end-users .
- Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
- Be aware of SLAs, as per the agreement
- Address AIVS users' tickets regarding software, and networking.
- Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
- Must be aware of the functionality of the AIVS system and its workflow.
- Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
- Report issues in the support ticket tool by adding adequate description
- Immediate closure of the ticket after resolution
- Must understand the full support workflow
- Provide prompt and accurate feedback to AIVS end-users
- Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
- Prepare and submit the reports, as per agreement
- Prepare reports as requested by management
- Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
- Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
- Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
- Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
- Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.
Skills and Experience
- 4+Years Web Application and mobile Support Experience
- MIS and reporting
- Must understand how to qualify tickets and provide as first call resolution (FCR).
- Excellent problem-solving skills and documentation skills
- Proven customer service skills
- Excellent in Troubleshooting
- Advanced experience in Microsoft Office
- to Familiar with Information Technology - Software Development
- ERP, CRM
- Mobile applications, Power BI
- Oracle , UI Path
- Good communication skills (verbal and written)
- Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
- Location Muscat Governance
Technical Safety Engineer
Posted 1 day ago
Job Viewed
Job Description
Roles and Responsibilities
Key Competencies
- Knowledgeable in Process Safety and Equipment design.
- Should be able to read PFS/ PSFS /P&IDs
- Report Preparation for Safety Studies
Scope Of Responsibilities & Primary Duties
- DEM 1 / DEM 2 Identification & compliance report
- HSE philosophy
- HAZID, DR & HAZOP workshop
- HAZID, Design review and HAZOP close out
- Hazardous area classification schedule and layout
- Fire protection design basis
- SCE identification and Performance standards
- VCA & HFE workshop Closeout
- Fire , gas , dispersion and Explosion analysis
- Facility Siting modelling and Report
- Vent Dispersion and Flare radiation analysis
- Fire risk assessments (FRA)
- Fire and gas mapping study (F&G)
- Passive Fire protection analysis (PFP)
- H2S mapping and sour facility classification
- Firefighting and Life Saving Equipment layout
- Quantitative Risk assessment (QRA)
- Active fire protection – Fire water & Foam system design
- Emergency Escape and evacuation Philosophy
- HSE action and concern register
- ALARP demonstration report
Software’s To Be Used In The Job
- SHELL FRED & SHEPHERD
- DNV PHAST & SAFETI
- INSIGHT NUMERICS DETECT 3D
- FLARESIM
- PIPENET
Desired Candidate Profile
- Degree in Engineering (Chemical / Petrochemical)
- 3+ years of Experience with minimum 1 year in hydrocarbon industry, including design/operations support.
- Experience in Safety in Design, Risk management, HAZOP, QRA, F&G Mapping Study.
Other Details
- Salary: TBA
- Contract Type: Permanent Position.
- Visa Status: Single
- Accommodation Type: Company Accommodation on Sharing Basis.
Job Location
Muscat, Oman
No. of Vacancies
2
Apply now using below form
Elixir Careers Form
Applying for
- Select - Account and Finance
Administration
Asset Integrity Engineer
Civil and Structural Designer and Draftsman
Civil and Structural Engineer
Cost Estimation Engineer
Digital Marketing Engineer
Document controller
Electrical Designer and Draftsman
Electrical Engineer
Engineering Manager
Environmental Engineer
HAZOP Chairman
HR and Recruiter
Instrumentation Designer and Draftsman
Instrumentation Engineer
IT System Admin
Mechanical Engineer (Rotating Equipment)
Mechanical Engineer (Static)
Piping Designer and Draftsman
Piping Engineer
Process and Proposal Engineer
Process Designer and Draftsman
Process Engineer
Process Safety Engineer
Project Engineer
Project Manager
Proposal Engineer
Sales and Marketing Engineer
SEO Specialist
Web Developer
Name
Phone/Mobile
Confirm
I hereby declare that the information furnished above is true to the best of my knowledge.
#J-18808-LjbffrTechnical Product Manager
Posted 10 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
- Facilitate collaboration and resolve conflicts within different teams and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
- Familiarity with telco networking - RAN, Core, CPE
- Experience in leading distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr
Technical Delivery Director
Posted 10 days ago
Job Viewed
Job Description
The Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical professionals, drive excellence in project execution, and ensure the successful delivery of high-quality solutions that meet client needs.
Requirements
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)
- 10+ years of experience in technical project management, software development, or a similar field
- Proven track record of leading teams in delivering complex technical projects on time and within budget
- Strong understanding of software development methodologies (Agile, Scrum, Waterfall)
- Excellent problem-solving and analytical skills
- Outstanding leadership, communication, and interpersonal skills to engage and motivate the team
- Experience with cloud technologies and implementations
- Familiarity with DevOps practices and agile principles
- Certifications in project management (PMP, Agile, etc.) are a plus
- Understanding of IT service management (ITSM) principles and best practices
Technical Safety Engineer
Posted 20 days ago
Job Viewed
Job Description
Remarkable people, trusted by clients to design and advance the world
Wood is currently recruiting for Technical Safety Engineer to join its Projects team focusing on delivering across FEED and Detail design scopes of work.
Position is based in Oman for a long-term assignment.
Responsibilities
The Technical Safety Engineer will perform TSE and specific HSE deliverables for assigned projects and adhere to approved time frame with required quality standards. Specialized and general technical HSE and process safety input in the design development.
Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, for those with experience in Onshore Oil and Gas.
What We Can Offer
- Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
- Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
- Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
- Medical Insurance: Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.
- Workmen’s Compensation: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.
- Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.
- Execute technical work for FEED and Detailed Designs (designs, specifications, drawings, etc.) within designated CTR scopes
- Implement, practice and Monitor Quality Management System (QMS) in FEED office projects in line with ISO API Q2 2nd edition requirements
- Carry out appropriate discipline and inter discipline checks and reviews of engineering and design work
- Remain engaged in design issues throughout the design development of the project
- Create demonstrable value for customers by understanding their drivers and critical success factors
- Capture/apply internal and external learning’s and incorporate improvements
- Deliver continuously improving performance, benchmarked as top tier in the industry
- Time write correctly each week based on project involvement
- Ensure own discipline engineering and design work are successfully delivered and appropriate reviews conducted
- Ensure quality of technical work and the technical integrity, functionality, constructability, safe operation and reliability of designs
- Contribute to excellent HSE/AIPSM performance throughout the engineering phase of the project life cycle
- Maintain effective interfaces and relationships within/between disciplines, and peers in other EP Projects teams and Assets
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.
Experience
- Minimum 3 years in FEED/ENGINEERING Experience and HSE (TSE) role
- Engineering degree or technical equivalent
- Be a team player where recognition of team performance as a whole is a greater priority than projecting individual contribution
- Be able to work in a team environment and handle multiple project responsibilities
- Assuring that work and project promises are successfully delivered and appropriate reviews have been conducted
- Establishing and maintaining engineering processes, systems and tools (software)
- Able to prepare HSE (TSE) study reports and engineering drawings
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. #J-18808-Ljbffr
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Technical Safety Engineer
Posted today
Job Viewed
Job Description
Key Competencies
- Knowledgeable in Process Safety and Equipment design.
- Should be able to read PFS/ PSFS /P&IDs
- Report Preparation for Safety Studies
Scope Of Responsibilities & Primary Duties
- DEM 1 / DEM 2 Identification & compliance report
- HSE philosophy
- HAZID, DR & HAZOP workshop
- HAZID, Design review and HAZOP close out
- Hazardous area classification schedule and layout
- Fire protection design basis
- SCE identification and Performance standards
- VCA & HFE workshop Closeout
- Fire , gas , dispersion and Explosion analysis
- Facility Siting modelling and Report
- Vent Dispersion and Flare radiation analysis
- Fire risk assessments (FRA)
- Fire and gas mapping study (F&G)
- Passive Fire protection analysis (PFP)
- H2S mapping and sour facility classification
- Firefighting and Life Saving Equipment layout
- Quantitative Risk assessment (QRA)
- Active fire protection - Fire water & Foam system design
- Emergency Escape and evacuation Philosophy
- HSE action and concern register
- ALARP demonstration report
Software's To Be Used In The Job
- SHELL FRED & SHEPHERD
- DNV PHAST & SAFETI
- INSIGHT NUMERICS DETECT 3D
- FLARESIM
- PIPENET
Desired Candidate Profile
- Degree in Engineering (Chemical / Petrochemical)
- 3+ years of Experience with minimum 1 year in hydrocarbon industry, including design/operations support.
- Experience in Safety in Design, Risk management, HAZOP, QRA, F&G Mapping Study.
Other Details
- Salary: TBA
- Contract Type: Permanent Position.
- Visa Status: Single
- Accommodation Type: Company Accommodation on Sharing Basis.
Job Location
Muscat, Oman
No. of Vacancies
2
Apply now using below form
Elixir Careers Form
Applying for
- Select - Account and Finance
Administration
Asset Integrity Engineer
Civil and Structural Designer and Draftsman
Civil and Structural Engineer
Cost Estimation Engineer
Digital Marketing Engineer
Document controller
Electrical Designer and Draftsman
Electrical Engineer
Engineering Manager
Environmental Engineer
HAZOP Chairman
HR and Recruiter
Instrumentation Designer and Draftsman
Instrumentation Engineer
IT System Admin
Mechanical Engineer (Rotating Equipment)
Mechanical Engineer (Static)
Piping Designer and Draftsman
Piping Engineer
Process and Proposal Engineer
Process Designer and Draftsman
Process Engineer
Process Safety Engineer
Project Engineer
Project Manager
Proposal Engineer
Sales and Marketing Engineer
SEO Specialist
Web Developer
Name
Phone/Mobile
Confirm
I hereby declare that the information furnished above is true to the best of my knowledge.
Technical Delivery Director
Posted 10 days ago
Job Viewed
Job Description
The Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical professionals, drive excellence in project execution, and ensure the successful delivery of high-quality solutions that meet client needs.
Requirements
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)
- 10+ years of experience in technical project management, software development, or a similar field
- Proven track record of leading teams in delivering complex technical projects on time and within budget
- Strong understanding of software development methodologies (Agile, Scrum, Waterfall)
- Excellent problem-solving and analytical skills
- Outstanding leadership, communication, and interpersonal skills to engage and motivate the team
- Experience with cloud technologies and implementations
- Familiarity with DevOps practices and agile principles
- Certifications in project management (PMP, Agile, etc.) are a plus
- Understanding of IT service management (ITSM) principles and best practices
Technical Product Manager
Posted 10 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
- Facilitate collaboration and resolve conflicts within different teams and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
- Familiarity with telco networking - RAN, Core, CPE
- Experience in leading distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.