17 Technical Infrastructure jobs in Oman

We are seeking an experienced Senior Infrastructure Engineer to lead the design, deployment, and maintenance of our on-premises Kubernetes-based data center infrastructure. This is a hands-on role encompassing physical hardware, virtualization, and cluster administration. You will ensure high availability, performance, and scalability while enabling secure and efficient workloads for both developers and operations.

Infrastructure Management (40%)

• Design and maintain server, storage, and networking infrastructure across 2–4 data center racks
• Manage rack layout, power distribution, and cooling systems
• Perform hardware lifecycle management and capacity planning
• Administer hypervisor environments (e.g., VMware vSphere, Proxmox, KVM)
• Implement and maintain software-defined networking (SDN) and storage platforms
• Deploy, monitor, and scale production Kubernetes clusters
• Implement RBAC, network policies, and secure baseline configurations
• Manage persistent storage using solutions such as Rook/Ceph or OpenEBS
• Ensure high availability, backup, and disaster recovery procedures

Monitoring & Performance Optimization (20%)

• Set up observability stacks (Prometheus, Grafana, ELK)
• Define alerting, incident response, and SLA compliance (target 99.9%+ uptime)
• Conduct regular infrastructure performance tuning and cost/performance analysis
• Collaborate with development teams to optimize app performance and deployment
• Participate in on-call rotation and root cause analysis reviews
• Mentor junior engineers and promote operational best practices

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5+ years in infrastructure or systems engineering roles
• 2+ years managing Kubernetes in production environments
• Experience with hands-on data center hardware installation and operations

Technical Skills

• Virtualization: VMware, KVM, or Proxmox
• Networking: VLANs, firewalls, TCP/IP, BGP, load balancing
• Storage: SAN, NAS, Ceph, distributed storage systems
• Scripting/Automation: Python, Bash, Go
• IaC Tools: Terraform, Ansible

Soft Skills

• Analytical and methodical troubleshooting skills
• Clear documentation and communication
• Ability to independently manage projects and priorities

Preferred Qualifications

• Kubernetes certifications (CKA, CKS)
• Experience with bare-metal Kubernetes deployments
• Familiarity with GitOps (ArgoCD, Flux)
• Knowledge of service mesh architectures
• Hardware vendor certifications (Dell, HPE, etc.)
• Competitive salary based on experience and skillset
• Health, dental, and vision insurance
• Annual training and certification budget
• Flexible working hours and on-call compensation
• Hands-on experience with leading open-source tools and infrastructure

Working Conditions

• On-site presence required for hardware maintenance and installation
• Participation in on-call rotation (approximately 1 week per month)
• Occasional after-hours maintenance windows
• Physical ability to lift and rack equipment (up to 50 lbs)

Submit your resume and a cover letter outlining your experience in Kubernetes, infrastructure, or platform engineering. Highlight any relevant projects, open-source contributions, or certifications.

We are seeking an experienced Senior Infrastructure Engineer to lead the design, deployment, and maintenance of our on-premises Kubernetes-based data center infrastructure. This is a hands-on role encompassing physical hardware, virtualization, and cluster administration. You will ensure high availability, performance, and scalability while enabling secure and efficient workloads for both developers and operations.

Infrastructure Management (40%)

• Design and maintain server, storage, and networking infrastructure across 2-4 data center racks
• Manage rack layout, power distribution, and cooling systems
• Perform hardware lifecycle management and capacity planning
• Administer hypervisor environments (e.g., VMware vSphere, Proxmox, KVM)
• Implement and maintain software-defined networking (SDN) and storage platforms
• Deploy, monitor, and scale production Kubernetes clusters
• Implement RBAC, network policies, and secure baseline configurations
• Manage persistent storage using solutions such as Rook/Ceph or OpenEBS
• Ensure high availability, backup, and disaster recovery procedures

Monitoring & Performance Optimization (20%)

• Set up observability stacks (Prometheus, Grafana, ELK)
• Define alerting, incident response, and SLA compliance (target 99.9%+ uptime)
• Conduct regular infrastructure performance tuning and cost/performance analysis
• Collaborate with development teams to optimize app performance and deployment
• Participate in on-call rotation and root cause analysis reviews
• Mentor junior engineers and promote operational best practices

Education & Experience

• Bachelor's degree in Computer Science, Engineering, or equivalent experience
• 5+ years in infrastructure or systems engineering roles
• 2+ years managing Kubernetes in production environments
• Experience with hands-on data center hardware installation and operations

Technical Skills

• Virtualization: VMware, KVM, or Proxmox
• Networking: VLANs, firewalls, TCP/IP, BGP, load balancing
• Storage: SAN, NAS, Ceph, distributed storage systems
• Scripting/Automation: Python, Bash, Go
• IaC Tools: Terraform, Ansible

Soft Skills

• Analytical and methodical troubleshooting skills
• Clear documentation and communication
• Ability to independently manage projects and priorities

Preferred Qualifications

• Kubernetes certifications (CKA, CKS)
• Experience with bare-metal Kubernetes deployments
• Familiarity with GitOps (ArgoCD, Flux)
• Knowledge of service mesh architectures
• Hardware vendor certifications (Dell, HPE, etc.)
• Competitive salary based on experience and skillset
• Health, dental, and vision insurance
• Annual training and certification budget
• Flexible working hours and on-call compensation
• Hands-on experience with leading open-source tools and infrastructure

Working Conditions

• On-site presence required for hardware maintenance and installation
• Participation in on-call rotation (approximately 1 week per month)
• Occasional after-hours maintenance windows
• Physical ability to lift and rack equipment (up to 50 lbs)

Submit your resume and a cover letter outlining your experience in Kubernetes, infrastructure, or platform engineering. Highlight any relevant projects, open-source contributions, or certifications.

Join to apply for the Distributed Systems Software Engineer, Python / Go role at Canonical

3 months ago Be among the first 25 applicants

Join to apply for the Distributed Systems Software Engineer, Python / Go role at Canonical

Get AI-powered advice on this job and more exclusive features.

We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications.

We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.

The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, OpenStack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure.

As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting. Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.

Location: this is a Globally remote role

What your day will look like

• Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications
• Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company
• Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow
• Deploy, manage, and debug highly distributed systems
• Monitor and report on automated testing efforts
• Collaborate daily with a globally distributed team
  
  

• Solid background in modern test processes and strategies
• Experience with Python or Go development
• Strong object oriented development skills
• Ability to develop and ship production grade modern web applications
• Working knowledge of continuous integration tools such as Jenkins, CircleCI, GitHub CI
• Knowledge of networking technologies and fundamentals
• Solid understanding of Linux system architecture
• A capacity for complex abstract thinking
• Capability for 2-4 weeks of international travel travel per year
  
  

• Collecting and analyzing large multidimensional datasets
• Operating data platforms: key-value stores, relational or document databases, event buses
• Work with cloud technologies such as OpenStack, Kubernetes, Terraform and AWS
• Developing AI/ML pipelines
  
  

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new System Software Engineer jobs in Muscat, Masqaţ, Oman .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Distributed Systems Software Engineer, Python / Go role at Canonical

3 months ago Be among the first 25 applicants

Join to apply for the Distributed Systems Software Engineer, Python / Go role at Canonical

Get AI-powered advice on this job and more exclusive features.

We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications.

We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.

The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, OpenStack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure.

As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting. Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.

Location: this is a Globally remote role

What your day will look like

• Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications
• Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company
• Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow
• Deploy, manage, and debug highly distributed systems
• Monitor and report on automated testing efforts
• Collaborate daily with a globally distributed team
  
  

• Solid background in modern test processes and strategies
• Experience with Python or Go development
• Strong object oriented development skills
• Ability to develop and ship production grade modern web applications
• Working knowledge of continuous integration tools such as Jenkins, CircleCI, GitHub CI
• Knowledge of networking technologies and fundamentals
• Solid understanding of Linux system architecture
• A capacity for complex abstract thinking
• Capability for 2-4 weeks of international travel travel per year
  
  

• Collecting and analyzing large multidimensional datasets
• Operating data platforms: key-value stores, relational or document databases, event buses
• Work with cloud technologies such as OpenStack, Kubernetes, Terraform and AWS
• Developing AI/ML pipelines
  
  

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new System Software Engineer jobs in Muscat, Masqaţ, Oman .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Lead Golang Software Engineer at any seniority level, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open-source solutions.

The Commercial Systems unit is conceived as seven engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Golang plays an integral role in it. We are looking for software engineers for these teams:

The Billing team designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for any software engineer interested in growing their skills in the billing and payment processing domain.

The Contracts team designs, develops, and operates a Golang service that will become the single source of truth for all contracts with all customers. The service provides a standardized CPQ capability and stores signed contracts in a structured format. The service further integrates with other engineering and business systems including a CRM system and an accounting system. This team is an excellent match for any software engineer interested in understanding sales and revenue processes and growing their skills beyond software engineering.

The Livepatch team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for a software engineer interested in security and with a strong focus on engineering quality and reliability.

The Ubuntu Pro backend team designs and develops backend services for the delivery of Ubuntu Pro, the most comprehensive subscription for open-source software security. The engineering team behind this product develops Golang based backend components, while the Security team at Canonical develop security patches. This team is a great opportunity for a software engineer with a strong focus on engineering quality, software performance, and reliability of operations.

Location : This role will be based remotely in the EMEA region (all teams except for Ubuntu Pro) or the AMER region (Ubuntu Pro).

The role entails

• Develop engineering solutions leveraging Golang
• Lead technical designs, code reviews, and implementation
• Deploy and operate services developed by the team
• Coach, mentor, and offer career development feedback to colleagues
• Develop and evangelize great engineering and organizational practices
  
  

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with software development in Golang
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long
  
  

• Performance engineering and security experience
• Experience with accounting, sales, sales operations, or other business roles
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Lead Python Software Engineer who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open source solutions.

The Commercial Systems unit is conceived as seven engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Python plays an integral role in it. We are looking for Python Software Engineers for the Integrations team.

The Integrations team is responsible for the automation of SAAS user management and onboarding of new data sources to the data mesh. The team designs, develops, and operates a Python based solution to automate SAAS seat management and track spend across the application portfolio. Furthermore the team integrates internal and external data sources into the data mesh using open-source ETL solutions, enabling more data driven decisions in the organization.

Location : This role will be based remotely in the EMEA region.

The role entails

• Develop engineering solutions leveraging Python
• Collaborate with colleagues on technical designs and code reviews
• Deploy and operate services developed by the team
• Depending on your seniority, coach, mentor, and offer career development feedback
• Develop and evangelize great engineering and organizational practices
  
  

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with software development in Python
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long
  
  

• Performance engineering and security experience
• Experience with Airbyte, Ranger, Temporal, or Trino
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Lead Golang Software Engineer at any seniority level, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open-source solutions.

The Commercial Systems unit is conceived as seven engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Golang plays an integral role in it. We are looking for software engineers for these teams:

The Billing team designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for any software engineer interested in growing their skills in the billing and payment processing domain.

The Contracts team designs, develops, and operates a Golang service that will become the single source of truth for all contracts with all customers. The service provides a standardized CPQ capability and stores signed contracts in a structured format. The service further integrates with other engineering and business systems including a CRM system and an accounting system. This team is an excellent match for any software engineer interested in understanding sales and revenue processes and growing their skills beyond software engineering.

The Livepatch team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for a software engineer interested in security and with a strong focus on engineering quality and reliability.

The Ubuntu Pro backend team designs and develops backend services for the delivery of Ubuntu Pro, the most comprehensive subscription for open-source software security. The engineering team behind this product develops Golang based backend components, while the Security team at Canonical develop security patches. This team is a great opportunity for a software engineer with a strong focus on engineering quality, software performance, and reliability of operations.

Location : This role will be based remotely in the EMEA region (all teams except for Ubuntu Pro) or the AMER region (Ubuntu Pro).

The role entails

• Develop engineering solutions leveraging Golang
• Lead technical designs, code reviews, and implementation
• Deploy and operate services developed by the team
• Coach, mentor, and offer career development feedback to colleagues
• Develop and evangelize great engineering and organizational practices
  
  

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with software development in Golang
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long
  
  

• Performance engineering and security experience
• Experience with accounting, sales, sales operations, or other business roles
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Lead Python Software Engineer who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open source solutions.

The Commercial Systems unit is conceived as seven engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Python plays an integral role in it. We are looking for Python Software Engineers for the Integrations team.

The Integrations team is responsible for the automation of SAAS user management and onboarding of new data sources to the data mesh. The team designs, develops, and operates a Python based solution to automate SAAS seat management and track spend across the application portfolio. Furthermore the team integrates internal and external data sources into the data mesh using open-source ETL solutions, enabling more data driven decisions in the organization.

Location : This role will be based remotely in the EMEA region.

The role entails

• Develop engineering solutions leveraging Python
• Collaborate with colleagues on technical designs and code reviews
• Deploy and operate services developed by the team
• Depending on your seniority, coach, mentor, and offer career development feedback
• Develop and evangelize great engineering and organizational practices
  
  

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with software development in Python
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long
  
  

• Performance engineering and security experience
• Experience with Airbyte, Ranger, Temporal, or Trino
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

Our talented and engaged employees drive the unique culture, exceptional growth, and continuing success of Park Place International. Likewise, the success of our company is enhanced by the experience we afford our employees by providing the right environment, offering opportunities to learn and grow, and showing appreciation for their contributions.

We are constantly looking for skilled Technical Engineers, Sales, and Delivery people.

The Cloud Engineer reports to the Director, Cloud Infrastructure and is responsible for systems support and configuration of operating systems, virtualization, storage, backup, replication, de-duplication, virtual desktop services such as VMware View, as well as related Identity Management technologies such as Active Directory, and other associated systems technologies. The Cloud Engineer provides expert level support in both incidents to restore service as soon as possible and problem management in preventing the reoccurrence of incidents. The Cloud Engineer provides guidance and training to other technical resources and plays a role in capacity and availability management ensure resources are appropriately monitored and managed to insure maximum availability for service levels. The Cloud Engineer also provides a key role in working directly with customers during design, implementation and ongoing support for the services provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implementation, support, configuration and release management of physical and virtual servers, data center hardware, operating systems, hypervisors, storage systems, and associated systems management technologies insuring data and systems are secure and available.
• Provide expert level technical and operational support for day-to-day operations of a multi-tenant cloud infrastructure leveraging a multitude of delivery solutions including but not limited to Active Directory, VMware, SAN and NAS storage.
• Procure and analyze syslogs, error and support logs. Engaging vendor support as required.
• Provide expert, tier III level support for incidents to ensure operations systems are returned to service as soon as possible.
• Prevent the re-occurrence of incidents by supporting the problem management and knowledge management processes while working directly with customers, vendors and other personnel as appropriate.
• Follow security procedures, standards, and protocols related to stated technologies.
• Maintain standard monitoring thresholds for performance, capacity and availability management ensuring the highest level of service performance and availability.
• Adhere to standards for availability and business continuity and test related systems against the standard on a defined basis.
• Maintain documentation standards and ensure consistency as related to all infrastructure configurations.
• Support change and release management by having defined release plans, developing and implement changes requests, while having defined back out plans, and after-action reviews of failed changes.
• Train, mentor, and develop other engineers and support personnel where needed.
• Work directly with customers, utilizing excellent customer service skills, during all phases of the customer relationship.

OTHER DUTIES AND RESPONSIBILITIES:

• Constant improvement of all services and processes
• Other duties as assigned

Experience:

• Qualified candidates will have five years or more of progressive experience in VMWare or Hyper-V virtual machine management supporting and configuring a combination of Microsoft or Linux Guest Operating Systems. Specific skill sets include but not limited to the demonstrated expertise in the advanced implementation, administration and management of:
  • vSphere, VMWare vCenter Server, Distributed Resource Scheduling, vSphere Standard Switching, vSphere Virtual Distributed Switching, Host/Guest Networking, vSphere HA, ESXi Cluster administration, Datastore and RDM administration.
• Advanced practices and expertise of FC SAN, iSCSI and NAS storage required for this position.
• Four of more years advanced experience in a combination of cloud delivery solutions including but not limited to VMWare vSphere, Hyper-V, HP One View, HP Virtual Connect Manager and Cisco UCS Manager.
• Three or more years advanced experience installing, provisioning and supporting HP Blade Servers and Cisco UCS Blades.
• Three or more years of progressive experience in large enterprise health care systems including Meditech, Cerner, McKesson Health Information Systems, Medical Imaging, PACS, and/or Health Information Exchange is preferred for this position.
• Proficiency with storage systems, such as 3PAR and/or Nimble, strongly preferred.
• Proficient in cloud best practices and data center virtualization in multi-tenant environments.
• Background and experience with server hardening and security event prevention technologies such as Anti-Virus, SYSLOG server monitoring, etc preferred.
• Experienced with hyper-converged infrastructure is a plus
• Experience with VMWare VSAN is a plus
• Education or equivalent experience in ITIL, Cobit, and/or HIPAA preferred for this position.

Education:

• Bachelor's degree in information management, Computer Science, or other related field or an equivalent amount of experience is preferred for this position.

Certifications or Licenses:

• Certifications in Microsoft Windows Server 2012 or newer, VMware VCP-DCV or higher, are considered a plus for this position.
• HPE ASE/ATP, Nimble Storage, and/or ISM v3 or equivalent certifications are considered a plus.
• ITIL Certification preferred.

Special Knowledge, Skills and Abilities:

TRAVEL REQUIRED:

Approximately 30% Travel

PHYSICAL DEMANDS: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to work long hours at a desk using a PC, video conferencing, and phone usage.
• Ability to occasionally lift and move computer equipment if necessary.
• Moderate overnight travel by land or air.

WORK ENVIRONMENT: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to office at home if needed
• Extensive use of desktop computer, mobile technologies video conference, phone, cell phone is essential for this function.