14 Technical Analyst jobs in Oman
Technical Support Engineer ,
Posted 24 days ago
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Join to apply for the Technical Support Engineer , role at Location Solutions
Join to apply for the Technical Support Engineer , role at Location Solutions
The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands-on hardware integration, technical troubleshooting, and customer interaction to deliver high-quality service and ensure customer satisfaction. This position plays a critical role in enhancing the functionality of our products by collaborating with internal teams and external partners, providing valuable insights for continuous improvement, and supporting our clients in optimizing their operations through the effective use of our solutions.
Role Details – Key Responsibilities And Accountabilities
Project Implementation Support (Hardware)
- Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.
- Create configurations for devices based on specific needs.
- Collaborate with hardware manufacturers to address bugs and resolve issues.
- Work closely with the system development team to implement improvement ideas and resolve bugs.
- Lead new installation projects, including maintenance, repair, and removal tasks.
- Provide guidance and support to technicians during installations and troubleshooting.
- Handle various customer requests and inquiries regarding our system through the Zoho Ticketing system.
- Provide customers with insights and recommendations to optimize their operations by analyzing system data.
- Collaborate with other teams to enhance company processes, particularly in ERP improvement.
- Conduct training sessions for clients to ensure effective use of our solutions.
- Conducting internal training for the team to enhance the quality and build up teamwork
- Conduct usability testing to gather valuable insights for enhancing the user experience.
- Work closely with the development team to ensure that software tools meet quality standards.
- Bachelor’s degree in engineering, computer science, or a related field.
- Proven experience in hardware and software technical support, preferably in fleet management or a related industry.
- Strong knowledge of GPS devices and vehicle accessories.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Strong communication skills, both verbal and written.
- Experience with Teltonika devices and Zoho Ticketing system is a plus.
- Ability to manage multiple projects and tasks simultaneously.
- willingness to travel for on-site installations and support when necessary.
- Availability to provide support during weekends, post-working hours, and public holidays in case of emergencies.
- Omani National required
Job Type: Full Time
Job Location: Oman Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
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Salalah, Dhofar Governorate, Oman 1 day ago
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#J-18808-LjbffrTechnical Support Engineer - Cementing
Posted 1 day ago
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Overview
Technical Support Engineer – Cementing
Would you like to play a key role in our business? Do you like working in collaborative teams and solving technical problems? Join our Pressure Pumping Team. We are the leader in the oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at customer sites. We aim to meet clients’ expectations, as part of Baker Hughes operations.
Responsibilities- Providing technical expertise and guidance to Operations Teams, Sales, and clients.
- Developing and implementing solutions to meet client needs.
- Managing and coordinating the introduction of new technologies.
- Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations.
- Have a minimum of a Bachelor Degree in Science or Management
- Have a minimum of 15 years of experience in Cementing
- Have a minimum of 8 years of experience as People Leader
- Have International and Middle East experience
- Have previous experience with both onshore, offshore and deep well cement engineering
- Have previous experience with Baker Hughes products and software such as CemVision, CemFACTS
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Please discuss your working arrangements with your recruiter during the process
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join UsAre you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or other characteristics protected by law.
#J-18808-LjbffrInformation Technology Technical Support
Posted 9 days ago
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Job Description
Job Title : IT Support Agent
Contract Duration: One Year Extendable
Role / Responsibility
- Log in the tickets received from the AIVS end-users .
- Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
- Be aware of SLAs, as per the agreement
- Address AIVS users' tickets regarding software, and networking.
- Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
- Must be aware of the functionality of the AIVS system and its workflow.
- Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
- Report issues in the support ticket tool by adding adequate description
- Immediate closure of the ticket after resolution
- Must understand the full support workflow
- Provide prompt and accurate feedback to AIVS end-users
- Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
- Prepare and submit the reports, as per agreement
- Prepare reports as requested by management
- Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
- Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
- Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
- Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
- Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.
Skills and Experience
- 4+Years Web Application and mobile Support Experience
- MIS and reporting
- Must understand how to qualify tickets and provide as first call resolution (FCR).
- Excellent problem-solving skills and documentation skills
- Proven customer service skills
- Excellent in Troubleshooting
- Advanced experience in Microsoft Office
- to Familiar with Information Technology - Software Development
- ERP, CRM
- Mobile applications, Power BI
- Oracle , UI Path
- Good communication skills (verbal and written)
- Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
- Location Muscat Governance
Business Analyst
Posted 15 days ago
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Job Description
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We are looking for a talented Business Analyst with at least 2 years of experience to bridge the gap between business needs and technology solutions. The BA will gather requirements, analyze processes, and work with stakeholders and technical teams to deliver successful projects.
Key Responsibilities
- Elicit, document, and analyze business requirements.
- Translate business needs into functional and technical specifications.
- Work closely with product owners, developers, and QA teams to ensure accurate delivery.
- Conduct gap analysis, process mapping, and workflow improvements.
- Support project planning, scope definition, and prioritization.
- Prepare user stories, acceptance criteria, and wireframes.
- Assist in UAT (User Acceptance Testing) and validate business requirements.
- Communicate effectively with stakeholders at all levels.
- Bachelor's degree in Business, IT, or related field.
- Minimum 2 years' experience as a Business Analyst.
- Strong understanding of SDLC and Agile/Scrum methodologies.
- Experience with tools like Jira, Confluence, Trello, or Azure DevOps.
- Excellent analytical, documentation, and communication skills.
- Ability to manage multiple stakeholders and priorities.
- Business Analysis certifications (CBAP, CCBA, or PMI-PBA).
- Experience in financial, telecom, or IT services industries.
- Knowledge of SQL for basic data analysis
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
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#J-18808-LjbffrBusiness Analyst (Insurance)
Posted 8 days ago
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Job Description
Axxis Systems is a group of companies dedicated to building and implementing software for the insurance market. We are an innovative company operating at the heart of international projects, offering creative and sustainable solutions for our clients. We believe in the power of collaboration and diversity as drivers of our success.
The Role
You Will Be Responsible For
- Working closely with internal stakeholders to enhance client relationships and capitalise on business development opportunities.
- Performing actuarial analysis and modelling for pricing and valuation.
- Building and maintaining actuarial pricing models.
- Supporting business planning by forecasting key assumptions.
- Ensuring compliance with internal policies, and regulatory requirements.
- Providing timely statutory reporting.
- You have at least 1 year experience, ideally within a IT Business Analyst / Project Manager or Actuary role.
- You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
- You have strong experience within .
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
- Fantastic work culture
- A role that offers a breadth of learning opportunities
Business Analyst (Insurance)
Posted 24 days ago
Job Viewed
Job Description
Axxis Systems is a group of companies dedicated to building and implementing software for the insurance market. We are an innovative company operating at the heart of international projects, offering creative and sustainable solutions for our clients. We believe in the power of collaboration and diversity as drivers of our success.
The Role
You will be responsible for :
- Working closely with internal stakeholders to enhance client relationships and capitalise on business development opportunities.
- Performing actuarial analysis and modelling for pricing and valuation.
- Building and maintaining actuarial pricing models.
- Supporting business planning by forecasting key assumptions.
- Ensuring compliance with internal policies, and regulatory requirements.
- Providing timely statutory reporting.
Ideal Profile
- You have at least 1 year experience, ideally within a IT Business Analyst / Project Manager or Actuary role.
- You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
- You have strong experience within .
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Fantastic work culture
- A role that offers a breadth of learning opportunities
Business Analyst (Insurance)
Posted 9 days ago
Job Viewed
Job Description
Axxis Systems is a group of companies dedicated to building and implementing software for the insurance market. We are an innovative company operating at the heart of international projects, offering creative and sustainable solutions for our clients. We believe in the power of collaboration and diversity as drivers of our success.
The Role
You will be responsible for :
- Working closely with internal stakeholders to enhance client relationships and capitalise on business development opportunities.
- Performing actuarial analysis and modelling for pricing and valuation.
- Building and maintaining actuarial pricing models.
- Supporting business planning by forecasting key assumptions.
- Ensuring compliance with internal policies, and regulatory requirements.
- Providing timely statutory reporting.
Ideal Profile
- You have at least 1 year experience, ideally within a IT Business Analyst / Project Manager or Actuary role.
- You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
- You have strong experience within .
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Fantastic work culture
- A role that offers a breadth of learning opportunities
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Dot Net Developer / Business Analyst - Oman (Muscat)
Posted 2 days ago
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Job Description
Recruitment Consultants, Oman
Responsibilities:
- The development, testing, and support of new and amended programs from supplied specifications in accordance with agreed standards.
- Identification of problems and remedial actions.
- Provision of support services.
- Specification, code development, fixing, testing with some supervision.
- Documentation of all work according to agreed standards.
- Participate in requirements analysis.
- Collaborate with internal teams to produce software design and architecture.
- Write clean, scalable code using Dot NET programming languages.
- Test and deploy applications and systems.
- Revise, update, refactor, and debug code.
- Develop documentation throughout the software development life cycle (SDLC).
- Serve as an expert on applications and provide technical support.
Qualifications:
- Proven experience as a Dot NET Developer or Application Developer.
- Familiarity with the ASP dot NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)).
- Knowledge of at least one of the Dot NET languages (e.g. C#, Visual Basic Dot NET) and HTML5/CSS3.
- Familiarity with architecture styles/APIs (REST, RPC).
- Understanding of Agile methodologies.
- Excellent troubleshooting and communication skills.
- Attention to detail.
Education:
Bachelors in Computer Science or a related discipline.
Experience:
8-10 years’ experience in application development & maintenance, system engineering, and project management experience. Conversant in programming languages & application development tools e.g. recent versions of Dot Net, Oracle Design/Developer Tools, Visual Basic, PowerBuilder for Windows 7, Windows 2008, and Oracle, Microsoft SQL Server, SharePoint, HTML, Business Objects. Knowledge in methodologies such as Agile and System Development Lifecycle.
#J-18808-LjbffrCommercial Operations Business Systems Analyst
Posted 4 days ago
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Job Description
Career Opportunities with Knowtion Health
A great place to work.
Knowtion Health participates in E-Verify
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Commercial Operations Business Systems AnalystAre you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals?
The Commercial Operations Business Systems Analyst plays a pivotal role in supporting the Commercial team by managing key business systems, analyzing data to identify trends, recommending process and tool improvements, and delivering actionable insights that enhance strategy execution and drive revenue growth.
What's Attractive to the Right Candidate?
- Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
- Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won't simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
- Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.
The Opportunity:
- Drive increased revenue and faster sales cycle through the design and implementation of Commercial business systems-based workflows and business processes (HubSpot, Salesforce, Conga, Tableau, etc.)
- Direct the process and flow of information for account planning, forecasting, client management/initiatives, list management, lead tracking, client reporting, internal reporting, and general Commercial support
- Lead, design, and build projects to further develop Commercial business systems
- Own and manage day-to-day configuration, support, and maintenance of all Commercial business systems
- Develop and maintain Commercial business system reports, dashboards, and other tools to track key performance indicators (KPIs) and provide insights to stakeholders
- Support the needs of Commercial team members and leaders by providing analytical insights and operational improvements
- Collect, analyze, and interpret data related to various commercial operations, such as sales performance, customer contracts, and pricing
- Manage complex deal review processes, inclusive of standard and non-standard contract triggers that drive varying market and customer requirements; Run continual analysis of deal review commitments and effectiveness and report those observations to Commercial leadership for consideration in strategic business decisions
- Distill global insights into business recommendations by identifying meaningful indicators and trends
- Identify bottlenecks, inefficiencies, and opportunities for improvement in commercial operations, proposing and implementing changes to streamline processes and enhance efficiency
- Train Commercial business system end-users and provide ongoing support to ensure high adoption and effective use of business system capabilities across the Commercial team
What you bring:
- 5+ years of experience in a Commercial Operations Business Systems Analyst role and a track record of successful application of diverse analytical approaches
- 5+ years' expert experience owning, administering, and managing Commercial business systems (Salesforce, HubSpot, Conga, Tableau, etc.); demonstrated deep understanding of Objects features, functionality, and best practices
- Strong understanding of GTM systems and B2B sales cycles, including CPQ and pipeline/lead management
- Ability to find a story in a data set and provide a coherent narrative about a key data insight; Excellent analytical skills, with the ability to translate data into actionable insights
The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.
This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.
Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, IN, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA
Oracle Developer / System Analyst
Posted 2 days ago
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Job Description
Design and Development of enterprise application using Oracle PL/SQL, Forms, Reports and stored procedures. Understand the impact of design decisions and perform code review and unit testing. Prepare application specifications and technical documents. Design and develop n-tier web based application using Java technologies and integrate applications using Web Services.
Job Specification6+ years development and maintenance expertise of large size client-server and n-tier applications with Agile Software Development Process (SCRUM, KANBAN) in healthcare sector. Can transform business requirements in UML (Class, Collaboration, Component, Sequence, Deployment and Activity Diagrams). 5+ years development experience in Oracle 9i/10g/11g of Developer Suite (Forms, Reports, PL/SQL, J-developer) and Database. Can handle complex concurrency, application performance, and localization issues. In-depth knowledge of MVC design pattern, Internet based Applications, Business Intelligence, Data Conversion/Migrations, Database Administration and Warehousing. Working Knowledge of Health Information and Communication Standards (HL7, CDA, ICD, DICOM, ASTM, SNOMED). Must have hands-on experience of Linux and Windows.
Other Skills- Excellent communication skills
- Team Player
- Dedication to meet timeline
BS/MS in computer science or related fields.
Location: Information Technology and Services - Karachi, Pakistan
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