What Jobs are available for Team Operations in Oman?

Operations Manager- CWI

Do you enjoy leading a team that provides a high-quality service for our customers?

Do you love collaborating with teams to solve complex problems?

Join our Team

Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As an Operation Manager, you will be responsible for:

• Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process
• Maintaining communication with customers and on-time response on any Service Delivery items
• Reviewing and verifying customer requirements and plans
• Being Accountable for Resource planning, assignment, and utilization (S&OP process)
• Ensuring PL readiness (tools, people, process)
• Holding SD & Field team accountable for respective performance
• Providing input into financial reporting, forecasting and pacing.
• Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.
• Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.
• Conducting job briefing during planning and debriefing after closing for every job/activity
• Finalizing billing and ensure post-job and job completion deliveries
• Communicating billing events to B&C using the Job Center ticket.
• Planning mid-range operation activity volume & complexity forecast to align the correct resources for Service delivery flawless execution & on-time delivery
• Preparing with daily operational updates for their ongoing job activities as required
• Reporting incidents and manage communication with customers and internal
• Overseeing ongoing operations and provides direct support to the field personnel on location
• Being responsible for Health, Safety & Environment (HSE) performance, and compliance
• Executing the HSE 5 fundamentals every day, every job, every task
• Executing the 5 fundamentals of Service Delivery
• Managing Service Delivery for an assigned area and portfolio of products and services
• Delivering revenue and operating income objectives defined for their area of responsibility
• Building and developing customer relationships to support the planning and service execution
• Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.
• Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes' requirements.
• Managing change as it occurs across the job cycle for both planned and unplanned events.

Fuel your passion

To be successful in this role you need:

• Have a bachelor's degree in engineering
• Have 10 years of significant and relevant experience in Liner Hanger, Completion & Wellbore Intervention
• Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions & wellbore intervention.
• Have high technical / operational knowledge including P&L responsibilities.
• Have experience in On-shore and Off-Shore operations and willingness to travel
• Demonstrate Intermediate / Advanced spoken and written English

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

Work Location

The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s & rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

OPERATIONS COORDINATOR | OMAN

PERMANENT POSITION WITH A STABLE AND GROWING COMPANY

Duties and responsibilities

• Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.
• Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.
• Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information

and activities where required.

• Point of contact for cross-functional teams –assisting with any queries.
• Assisting with the administration, support, and optimization of ecommerce tools.
• Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.
• Creating and maintaining ecommerce and operations documentation and guides.
• Support and coordination of ecommerce business team and cross- functional activities and associated tasks.
• Other operational tasks as per company needs

Qualifications

• Ambitious, hardworking and driven
• Ability to learn quickly
• Excellent knowledge of Excel and ERP (desired)
• Customer oriented
• Fluency in English
• Previous e-commerce/ warehouse operations/ eyewear experience is a plus
• Team player
• Experience: 2-3 years in a similar challenging role

Job Type: Full-time

OPERATIONS COORDINATOR | OMAN

PERMANENT POSITION WITH A STABLE AND GROWING COMPANY

Duties and responsibilities

• Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.
• Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.
• Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information

and activities where required.

• Point of contact for cross-functional teams –assisting with any queries.
• Assisting with the administration, support, and optimization of ecommerce tools.
• Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.
• Creating and maintaining ecommerce and operations documentation and guides.
• Support and coordination of ecommerce business team and cross- functional activities and associated tasks.
• Other operational tasks as per company needs

Qualifications

• Ambitious, hardworking and driven
• Ability to learn quickly
• Excellent knowledge of Excel and ERP (desired)
• Customer oriented
• Fluency in English
• Previous e-commerce/ warehouse operations/ eyewear experience is a plus
• Team player
• Experience: 1-3 years in a similar challenging role

Job Type: Full-time

The Role

The Operations Executive is responsible for managing the end-to-end order fulfilment process from order receipt to customer delivery. This includes processing customer purchase orders, preparing invoices and delivery orders, coordinating with warehouse and transportation teams, handling related financial transactions, and maintaining accurate records in ERP and related systems. The role also provides customer service support and ensures compliance with company and regulatory requirements. Order Processing & Fulfilment
• Receive, review, and verify customer purchase orders.
• Check stock availability in ERP and ensure readiness for dispatch.
• Prepare accurate invoices and delivery orders per company policy.
• Submit invoices to customers and upload to ERP portals as required.
• Coordinate with the warehouse and drivers for timely deliveries.
• Track delivery status, resolve delays, and close open orders.
• Maintain proof-of-delivery documentation. Customer Service
• Respond to inquiries and resolve delivery or product-related issues.
• Maintain positive customer relationships through proactive communication. Financial Management
• Handle cash and cheque collections where applicable.
• Maintain accurate transaction records and reconcile with Finance.
• Ensure timely handover of payments to Finance with proper documentation. Administrative & Reporting
• Scan, file, and maintain operational documents in sequence.
• Update ERP system with accurate transaction data.
• Prepare weekly and monthly operational reports. Product Service & Maintenance
• Install, service, and maintain dispensers and diffusers.
• Provide consumables and manage sample deliveries.
• Retrieve, dispose, and record returned equipment. Compliance & Governance
• Avoid manual corrections to system-generated documents; follow authorized processes.
• Ensure adherence to local laws, regulations, and company policies.

Requirements

• Basic: High School Diploma or equivalent.
  • Preferred: Diploma/Certificate in Business Administration, Supply Chain Management, Office Management, Accounting, or Finance
  • Minimum 1–2 years in a similar role (operations, logistics, or customer service).
  • Experience in distribution/logistics operations.
  • ERP and TMS usage for order fulfilment and delivery tracking.
  • Knowledge of UAE customs, import/export procedures, and documentation.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent verbal and written English (Arabic preferred).
  • Strong organizational, problem-solving, and decision-making skills.
  • Ability to adapt to changing priorities and work flexible hours, including weekends and holidays.

About the company

Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles. Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more. The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to: - Streamline their operations. - Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard. - Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests. - Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages. Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.

Job Responsibilities:

• Install and set up shared power bank devices at partner locations.
• Conduct regular equipment maintenance, troubleshooting, and repairs.
• Monitor device performance and report technical issues in a timely manner.
• Support the operations team in ensuring smooth day-to-day running of the network.
• Occasionally assist with on-site coordination with merchants and partners.

Job Requirements:

• Valid motorcycle driving license (mandatory).
• Prior experience in equipment installation, maintenance, or related field is an advantage.
• Ability to work independently and take responsibility for assigned tasks.
• Basic technical or electrical knowledge preferred.
• Good communication skills.

职位类型:全职

薪资: 每月﷼200.000起

Job Summary

We are seeking a
dynamic and competent Operations Manager
to oversee and streamline the day-to-day operations of our Head Office and factory. The ideal candidate should have a strong background in
operations, HR, and administrative management
, with a proven ability to implement systems, drive efficiency, and manage cross-functional teams. This role demands
strategic thinking
,
excellent people skills
, and the ability to work closely with leadership to ensure optimal performance and compliance across all departments.

Key Responsibilities

Operational Oversight

• Supervise daily business activities across departments.
• Ensure smooth coordination between Production, Procurement, Logistics, Finance, Sales & Marketing.
• Monitor key performance indicators (KPIs) to enhance operational efficiency.
• Identify areas for process improvement and implement effective solutions.

Human Resource Support

• Oversee recruitment, onboarding, and exit procedures in coordination with relevant departments.
• Maintain staff records, attendance, and leave management systems.
• Ensure compliance with labor laws and internal HR policies.
• Support in resolving employee conflicts and grievances.
• Assist in organizational restructuring and manpower planning.

Administrative Leadership

• Manage office and factory administration functions.
• Supervise support staff (drivers, casual workers, office assistants, seasonal staff).
• Ensure facilities, maintenance, safety & security, and supplies are in order.
• Maintain company documentation, contracts, and internal communications.

Policy & Compliance

• Assist in drafting and enforcing company policies and standard operating procedures (SOPs).
• Monitor adherence to internal controls and company procedures.
• Liaise with legal advisors, auditors, and regulatory bodies as required.

Reporting & Coordination

• Prepare periodic reports on operational performance, HR metrics, and compliance.
• Serve as a liaison between departments and top management.
• Coordinate meetings, prepare minutes, and follow up on action points.

Qualifications & Requirements

• Bachelor's Degree in Business Administration, HR Management, or a related field.
• Minimum
  7 years of experience
  in operations, with solid exposure to HR and administrative functions.
• Strong knowledge of
  Omani labor law
  and employment practices.
• Excellent
  leadership
  ,
  interpersonal
  , and
  decision-making
  skills.
• Proficiency in
  English
  ; Arabic is an advantage.
• Ability to work independently under pressure and manage multiple tasks efficiently.

Desirable Qualities

• Proactive, solutions-oriented mindset.
• Strong ethical standards and confidentiality.
• Experience in
  manufacturing or retail operations
  preferred.

A.   PROFILE

Role Title: Head of Operations, Oman

Reporting to: Chief Operating Officer

CONTEXT

Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.

Ooredoo Group is focused on managing the Group's performance, strengthening its global presence, and entering selected adjacent markets.

As a result, OG has established a FinTech organization – Ooredoo Fintech - committed to
responsibly building
an ambitious and innovative fintech business in the Middle East & North Africa region and beyond.

Ooredoo Fintech acts as a parent company and fully owns local fintech subsidiaries in each of the six target markets, which will hold the local regulatory license and permissions.

The local fintech subsidiaries will be responsible for execution in the local markets, for running compliant, efficient operations and for building capabilities (Centres of Excellence) that can be reused and leverage across the Group.

Leaders in Ooredoo Fintech will be tasked with building one of the most well-funded, ambitious and impactful ventures in the region, hence a few personal ingredients are essential:

·   Gravitas, presence and remaining centered on the long-term vision.

·   Ability to lead teams at scale.

·   A vision and the ability to build capabilities that are effective in a market and – at the same time – designed to be leveraged across the entire Group

·   Ability to think, act and deliver constantly and incrementally.

·   Ability to lead and manage a wide array of partners suppliers and colleagues across multiple jurisdictions.

·   Demonstrably operating with an attitude that is simultaneously structured, pragmatic, credible & courageous

.   ROLE PURPOSE

The Head of Operations, Oman and Head of Center of Excellence is a
business leader with track record in building resilient and efficient businesses.

He/she will make the Oman operations a superbly organized, modern, integrated organization that conducts its business efficiently and responsibly -
and builds capabilities that are reused across the Group

The role holder will be responsible for a broad range of Operational aspects in Ooredoo Fintech Oman, including:

·   Customer Service

·   Financial operations

·   Compliance operations

·   B2B Operations

·   Partners Operations

·   Partnerships with Ooredoo Oman

In addition, Oman will act as Center of Excellence for the Group for Customer Service and Financial Operations. The role holder will be responsible of designing, implementing and overseeing these two functions across the Group,

On many aspects, Ooredoo fintech starts from scratch or from low levels of harmonization across countries, hence the ability to drive
standardization and automation
at scale is key.

Being experts in the field, credible leaders and having a
co-founder attitude
to building the business is a must have.

.   ROLE ACCOUNTABILITIES

Customer service

Lead the Oman Operations

·   Design, structure, and run all aspects of the customer service and customer care function, ensuring users (consumer and merchants) in Oman receive exceptional and accurate service

·   Establish service levels and actively manage and monitor

·   Take corrective actions when service level is not met.

Lead the Customer Service Center Of excellence for the Group

·   Lead the design, set up, implementation of customer service operations for the entire group across all markets.

·   Achieve economies of scale by harmonizing operating procedures and centralizing activities where possible

·   Manage the centralized operation and be accountable for the customer service performance (if centralization happens);

·   Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed

·   Be the primary interface for Group suppliers and manage their performance accordingly

Financial operations

Lead the Oman Operations

·   Design, structure, and run all the operational aspects of financial operations, including: reconciliations with settlement banks, card providers, bill payment partners, payment gateways and all other partners

·   Ensure daily, weekly, monthly monitoring of funds, inflow and outflow and manage discrepancies and incidents through effective, standardized processes

·   Submit reporting and reconciliations to central banks and regulators, timely, when required

·   Ensure capacity is in place, teams are trained and equipped with appropriate tools.

Lead the FinOps Center Of excellence for the Group

·   Lead the design, set up, implementation of Finance operations for the entire group across all markets.

·   Achieve economies of scale by standardizing and harmonizing operating procedures and centralizing activities where possible

·   Manage the centralized operation and be accountable for performance (if centralization happens);

·   Coordinate with Ooredoo Fintech Finance team for accurate reporting and effective accounting processes

·   Be the primary interface for Group suppliers and manage their performance accordingly

·   Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed

Compliance Operations

Lead the Oman Operations

·   Design, structure, and run the operational aspects of compliance function including Anti Money Laundering Operations, Fraud Management Operations

·   Manage inflow of cases/alerts, output, backlog. Ensure capacity is in place, teams are trained and equipped with appropriate tools.

·   On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
(not in place yet, but likely to be set up in Qatar)
to achieve a high degree of standardization and harmonization across the group

B2B Operations

Lead the Oman Operations

·   Design, structure, and run all the operational aspects of the salary disbursement operations, including user onboarding, employer onboarding and management, debit cards logistics/operations

·   Ensure capacity is in place, teams are trained and equipped with appropriate tools.

·   On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
(not in place yet, but likely to be set up in Qatar)
to achieve a high degree of standardization and harmonization across the group

Partner Operations

Lead the Oman Operations

·   Design, structure, and run all the operational aspects of the local partnerships with bill payment partners, payment gateways etc.

·   Establish SLAs and monitor partners performance through appropriate forums

·   Ensure procedures are set up, commonly adopted and teams are trained and equipped with appropriate tools. Ensure incidents are properly raised, tracked, resolved and reported

·   Develop an ambitious plan for Oman to expand its partnerships landscape in new areas (lending, agents) and execute accordingly

·   In partnership with Ooredoo Fintech COO, develop a vision for the Group Center of excellence for Partnerships to achieve a high degree of standardization across the group

Partnerships with Ooredoo Oman

·   Establish which services will be provided to Ooredoo Fintech by the relevant Ooredoo telecom business in each market (and vice versa)

·   Define arm's length contracts with the Ooredoo telecom business for the provision of services to Fintech and vice versa.

·   Establish the governance for these agreements and manage deviations in service level, costs, outputs, where appropriate

·

E.   LEADERSHIP

Be a structured, organized, credible leader, able to
manage local operations as well as contributing to the rest of the Group via the Centers of excellence
·   
Be a leader of people – act as a role model at all times
and coach, mentor and direct teams based on multiple geographies

·   Make Ooredoo Fintech a superbly organized, modern, integrated organization that
conducts its business efficiently and responsibly.

·   Instill a
culture of continuous improvement
in everything the business does.

·   Bring
focus, discipline and structure
across all markets

·   Act as a business builder, focused on the long success of the business

·

F.   Experience and Skills

A business leader, with at least 2 decades of experience and proven track record of running a wide range of functions (operations, customer service, partnerships) ·   Has led multi-country operations, with focus on automation & standardization across markets

·   Track record in business building – ideally internal scale up within large organization, start-ups or Private Equity backed ventures.

Job Title -

Digital Operations Engineer /

Job Purpose

The Digital Operations Engineer manages the Bank s Oracle Cloud Infrastructure and Kubernetes environments to ensure stability, security, and scalability of digital banking services. He/She maintains 99.9%+ service uptime, optimizes infrastructure performance and cost, and enforces CI/CD best practices across digital platforms. The Manager Digital Operations Engineer implements monitoring and observability tools, builds infrastructure as code, and responds to incidents with precision to minimize disruption. He/She enables development teams with robust cloud-native solutions that support the Bank s innovation and digital transformation goals.

Key Accountabilities

• Manages and optimizes the Oracle Cloud Infrastructure (OCI) environment to ensure stability, scalability, and cost-efficiency.
• Deploys and maintains Oracle Kubernetes Engine (OKE) clusters for containerized workloads.
• Implements infrastructure as code using Terraform to enable consistent and repeatable infrastructure provisioning.
• Builds and maintains CI/CD pipelines for React Native, Flutter, React, and applications, supporting automated deployment workflows.
• Monitors production systems using Prometheus, Grafana, and OCI Monitoring to ensure proactive performance tracking and incident detection.
• Responds to production incidents, performs root cause analysis, and supports on-call incident handling rotation.
• Implements and tracks Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to uphold service reliability standards.
• Manages Oracle Autonomous Database instances, including performance tuning and query optimization.
• Configures OCI networking components such as Virtual Cloud Networks (VCNs), load balancers, and security groups to ensure secure and efficient connectivity.
• Implements backup, restore, and disaster recovery procedures to support business continuity and data protection.
• Optimizes cloud resource utilization and cost efficiency through proactive rightsizing and monitoring.
• Configures auto-scaling policies to ensure high availability of applications and infrastructure.
• Manages secrets and encryption keys using OCI Vault to enforce secure credential management.
• Implements centralized logging using the ELK stack for efficient log aggregation and analysis.
• Supports mobile application packaging and deployment to the Apple App Store and Google Play Store.
• Collaborates with development and testing teams to execute blue-green and canary deployment strategies.
• Troubleshoots infrastructure and application performance issues to minimize downtime and improve user experience.
• Creates and maintains detailed operational documentation and runbooks for repeatable processes and incident resolution.
• Utilizes AI-powered tools for infrastructure design validation, performance insights, and troubleshooting.
• Ensures cross-platform CI/CD pipelines are maintained across all major digital touchpoints, including web, mobile, and backend services.

Key Skills & Competencies

• Strong Linux/Unix system administration skills
• Excellent troubleshooting and problem-solving skills
• Strong communication and documentation abilities
• Experienced across multiple language ecosystems npm, Dart pub)
• Advanced Oracle Cloud Infrastructure (OCI Architect, Operations) skills
• Excellent Kubernetes Administrator (CKA, CKAD) skills.
• Skilled in Oracle Autonomous Database administration components.
• Experienced level of creating and managing Helm charts for Kubernetes
• Good abilities in using service mesh technologies (Istio, Linkerd)
• Hands-on experience with GitOps tools (ArgoCD, Flux)
• Strong capacity planning and forecasting skills
• Good expertise in cloud cost optimization strategies
• Experienced in disaster recovery planning
• Advanced skills in banking or financial services infrastructure
• Proficient with APM tools (New Relic, Datadog, Dynatrace)
• Good Operational knowledge of message queues (Kafka, RabbitMQ)
• Skilled in load testing tools (k6, Gatling)
• Experienced skills in deploying mobile apps via App Store Connect and Google Play Console.
• Good skills in build systems (npm for React , pub for Flutter)

Applications will only be accepted via Linkedin in the link Below: :

Qualifications and Experience

• Bachelor's degree in Computer Science, IT, or a related field.
• Professional certification in Oracle Cloud Infrastructure and Kubernetes Administration.
• Minimum of 5 years of experience in DevOps, SRE, or cloud infrastructure experience
• Hands on experience in Infrastructure as Code (Terraform), CI/CD Pipeline (Web and/ or mobile applications), Oracle Cloud Infrastructure and Kubernetes Administration.
• A proven track record of executing similar technical mandates in Banking, fintech, or a regulated industry.
• Ability to work under pressure during production incidents with on-call and rotation-based availability.
• Familiarity with mobile app deployment processes (iOS/Android) is desired.