41 Team Head jobs in Oman

Role Title: Head of Operations & Centre of Excellence, Oman

Reporting to: Oman Country Head

Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.

OG focuses on managing performance, strengthening its global presence, and entering adjacent markets.

OG has established Ooredoo Fintech, a FinTech organization committed to building an innovative fintech business in the Middle East & North Africa region and beyond.

Ooredoo Fintech owns local fintech subsidiaries in six target markets, holding local regulatory licenses.

The subsidiaries are responsible for execution, compliant operations, and building capabilities (Centres of Excellence) for reuse across the Group.

Leaders in Ooredoo Fintech should possess:

• Gravitas and a long-term vision
• Ability to lead large teams
• A clear vision for building effective, scalable capabilities
• Incremental and consistent delivery mindset
• Skill in managing partners, suppliers, and colleagues across jurisdictions
• A structured, pragmatic, credible, and courageous attitude

The Head of Operations & Centre of Excellence in Oman is a business leader experienced in building resilient and efficient businesses.

This role aims to make Oman operations highly organized, modern, and integrated, while building reusable capabilities for the Group.

Responsibilities include:

• Customer Service
• Financial Operations
• Compliance Operations
• B2B Operations
• Partners Operations
• Partnerships with Ooredoo Oman

Oman will serve as a Centre of Excellence for Customer Service and Financial Operations, with the role responsible for designing, implementing, and overseeing these functions across the Group.

Standardization and automation at scale are key, given the nascent state of many processes.

The role requires a credible leader with a co-founder attitude, capable of driving business growth and operational excellence.

Customer Service

• Lead Oman Operations: design, structure, and manage customer service to ensure excellent user experience
• Establish and monitor service levels; take corrective actions as needed

Lead the Customer Service Centre of Excellence for the Group

• Design and implement customer service operations across all markets
• Achieve economies of scale through harmonization and centralization
• Manage performance and ensure standards are adopted group-wide
• Coordinate with Group suppliers and monitor performance

Financial Operations

• Lead Oman Financial Operations: design and manage processes including reconciliations, monitoring funds, and reporting
• Ensure capacity, training, and tools are in place

Lead the FinOps Centre of Excellence for the Group

• Standardize and harmonize financial processes across markets
• Manage performance and coordinate with Group finance teams

Compliance Operations

• Manage compliance functions including AML and Fraud Management
• Coordinate performance with the Group Centre of Excellence

B2B Operations

• Manage salary disbursement, onboarding, and debit card logistics
• Coordinate with Group Centre of Excellence for standardization

Partner Operations

• Manage local partnerships, establish SLAs, and monitor performance
• Develop plans to expand partnerships into new areas

Partnerships with Ooredoo Oman

• Define service provisions and contractual agreements with Ooredoo telecom
• Establish governance and manage deviations

The candidate should be a structured, credible leader, capable of managing local operations and contributing to group-wide Centres of Excellence, with a focus on continuous improvement, discipline, and strategic business growth. A minimum of 20 years of diverse leadership experience, including multi-country operations, automation, and standardization, is required.

The Head of Operations is responsible for overseeing the end-to-end operations of the company’s facilities, including the management of Operations Engineers, Operators, budgets, and to ensure project delivery. This role ensures the safe, efficient, and sustainable operation of plant equipment and systems, while driving continuous improvement and innovation across all operational processes. You will play a critical role in achieving the company’s strategic goals, ensuring compliance with HSE regulations, and maintaining optimal production levels.

• Strategic Leadership: Develop and implement operational strategies to achieve the company’s vision, ensuring alignment with sustainability and negative emissions goals.
• Team Management: Lead, mentor, and develop a high-performing operations team, fostering a culture of safety, accountability, and continuous improvement.
• Operational Oversight: Oversee the day-to-day operations of the Carbon Capture plant, ensuring optimal performance, reliability, and adherence to HSE standards.
• Budget Management: Develop and manage operational budgets, ensuring cost-effective resource allocation and financial accountability.
• Project Management: Provide end-to-end oversight of operational projects, including planning, execution, and delivery, ensuring they are completed on time and within budget.
• Performance Monitoring: Review and analyze plant performance and maintenance reports, identifying areas for improvement and implementing corrective actions.
• Vendor and Stakeholder Management: Build and maintain relationships with external vendors, contractors, and stakeholders to ensure seamless support and collaboration.
• Compliance and Safety: Ensure all operations comply with HSE regulations and company policies, maintaining a safe and hazard-free working environment.
• Innovation and Technology: Stay abreast of emerging technologies and industry trends, integrating innovative solutions to enhance operational efficiency and sustainability.
• Training and Development: Promote a culture of learning by encouraging team members to participate in educational opportunities, training programs, and professional development.
• Reporting: Provide regular updates to senior management on operational performance, project progress, and strategic initiatives.

• Demonstrated and well-established record in safety and site risk management.
• Strong understanding of maintenance and preventative measures.
• In-depth knowledge of site equipment, including both static and rotating machinery, flow lines, valves, NRVs etc.
• Proven track record of design improvements and enhancements with a focus on safety, operability, and accessibility.
• Extensive experience in implementing improvements and conducting After Action Reviews.
• Hands-on approach with a strong focus on field-level mentorship.
• A visionary leader with a strong commitment to sustainability and environmental impact.
• Excellent problem-solving, critical thinking, and decision-making skills.
• Demonstrated ability to manage budgets, resources, and cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Minimum of a bachelor’s degree in Electrical, Chemical, Mechatronics, or a related engineering field. An advanced degree (MBA or equivalent) is a plus.
• Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
• Knowledge of Carbon Capture technology or similar industrial processes is highly desirable.

• A competitive salary and an opportunity to have a stake in the business.
• Flexible working arrangements.
• Be part of a team that will invest in your career growth.
• An opportunity to make a difference and join a high-potential start-up.
• A chance to be at the forefront of the fight against climate change.

Our client Muscat Duty Free is looking to hire an Omani for the role of Head of Marketing. The position reports to the CEO. Lead a multi-disciplinary team, with direct oversight of content, digital marketing, events, and PR.

Responsibilities

• Lead the strategy, planning, and execution of all advertisements, signage, and artwork across the MDF shop floor, ensuring alignment with brand objectives.
• Oversee the timely installation, replacement, and removal of all promotional materials in line with agreed campaign schedules.
• Exploring sponsorship deals for digital screen/shopping bags etc.
• Engaging in joint partnerships with other businesses including retailers, banks etc.
• Direct communication with internal departments, management, and external stakeholders to ensure smooth coordination of marketing activities, documentation, and approvals.
• Approve and review presentations, images, and measurements for retail units, gondolas, lightboxes, and all other signage requirements.
• Manage relationships with printers, agencies, and suppliers to ensure quality deliverables and efficient turnaround times.
• Authorize and monitor the issuance of LPOs, budget allocations, and invoice processing for the Marketing Department.
• Drive supplier selection and cost negotiations to optimize marketing expenditure while maintaining high quality.
• Ensure proper storage, maintenance, and inventory management of marketing materials and signage.
• Provide strategic direction for marketing campaigns, events, and activations, ensuring alignment with business goals.
• Lead and oversee the execution of raffles, sales events, and promotional activities, both in-store and externally.
• Manage the entry and clearance of marketing materials through airport and customs procedures.
• Supervise the creative design, measurement, and placement of signage across all retail and external shop locations.
• Oversee mystery shopper programs, analyze results, and implement improvement strategies.
• Strategy formulation, Implementation & Planning Develop a 6-12 marketing strategy aligned with MDF's business objectives.
• Implement Marketing Plans which optimize profitability and growth opportunities based on the best analytical support including market projections, growth opportunities.
• Own the marketing budget, forecasting spends and measuring return.
• Plan and manage offline events, exhibitions, conferences, seminars.
• Drive thought leadership: white papers, case studies, blog content, videos, newsletters, webinars.
• Manage social media strategies across LinkedIn, Instagram, Twitter/X, and industry forums.

Qualifications

• Bachelor's degree in Business Administration, Retail Management & Marketing
• Minimum 5 years of relevant experience in travel retail, airport duty free Senior Marketing Role.
• Proven track record of managing multi-site operations and delivering strong sales growth in a high-traffic environment.
• Experience with P&L management, budgeting, and strategic business planning.
• Excellent written and verbal communication skills (Arabic and English)
• Excellent multitasking and project management skills

Role Title: Head of Operations & Centre of Excellence, Oman

Reporting to: Oman Country Head

Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.

OG focuses on managing performance, strengthening its global presence, and entering adjacent markets.

OG has established Ooredoo Fintech, a FinTech organization committed to building an innovative fintech business in the Middle East & North Africa region and beyond.

Ooredoo Fintech owns local fintech subsidiaries in six target markets, holding local regulatory licenses.

The subsidiaries are responsible for execution, compliant operations, and building capabilities (Centres of Excellence) for reuse across the Group.

Leaders in Ooredoo Fintech should possess:

• Gravitas and a long-term vision
• Ability to lead large teams
• A clear vision for building effective, scalable capabilities
• Incremental and consistent delivery mindset
• Skill in managing partners, suppliers, and colleagues across jurisdictions
• A structured, pragmatic, credible, and courageous attitude

The Head of Operations & Centre of Excellence in Oman is a business leader experienced in building resilient and efficient businesses.

This role aims to make Oman operations highly organized, modern, and integrated, while building reusable capabilities for the Group.

Responsibilities include:

• Customer Service
• Financial Operations
• Compliance Operations
• B2B Operations
• Partners Operations
• Partnerships with Ooredoo Oman

Oman will serve as a Centre of Excellence for Customer Service and Financial Operations, with the role responsible for designing, implementing, and overseeing these functions across the Group.

Standardization and automation at scale are key, given the nascent state of many processes.

The role requires a credible leader with a co-founder attitude, capable of driving business growth and operational excellence.

Customer Service

• Lead Oman Operations: design, structure, and manage customer service to ensure excellent user experience
• Establish and monitor service levels; take corrective actions as needed

Lead the Customer Service Centre of Excellence for the Group

• Design and implement customer service operations across all markets
• Achieve economies of scale through harmonization and centralization
• Manage performance and ensure standards are adopted group-wide
• Coordinate with Group suppliers and monitor performance

Financial Operations

• Lead Oman Financial Operations: design and manage processes including reconciliations, monitoring funds, and reporting
• Ensure capacity, training, and tools are in place

Lead the FinOps Centre of Excellence for the Group

• Standardize and harmonize financial processes across markets
• Manage performance and coordinate with Group finance teams

Compliance Operations

• Manage compliance functions including AML and Fraud Management
• Coordinate performance with the Group Centre of Excellence

B2B Operations

• Manage salary disbursement, onboarding, and debit card logistics
• Coordinate with Group Centre of Excellence for standardization

Partner Operations

• Manage local partnerships, establish SLAs, and monitor performance
• Develop plans to expand partnerships into new areas

Partnerships with Ooredoo Oman

• Define service provisions and contractual agreements with Ooredoo telecom
• Establish governance and manage deviations

The candidate should be a structured, credible leader, capable of managing local operations and contributing to group-wide Centres of Excellence, with a focus on continuous improvement, discipline, and strategic business growth. A minimum of 20 years of diverse leadership experience, including multi-country operations, automation, and standardization, is required.

Principal duties and responsibilities to be undertaken in adherence to the college's quality systems:

• Contribute to the Digital Transformation Strategy by ensuring IT infrastructure readiness, scalability, and alignment with institutional objectives.
• Develop and implement the IT Infrastructure Operational Plan in line with MEC’s mission, vision, and institutional KPIs.
• Ensure compliance with institutional IT policies, cybersecurity frameworks, and international standards (e.g., ISO 27001, ITIL).
• Provide leadership and mentoring to infrastructure staff, ensuring effective performance, growth, and accountability.

• Manage the design, deployment, monitoring, and optimization of campus-wide IT infrastructure (servers, SAN, networks, firewalls, and data centers).
• Ensure robust disaster recovery and business continuity planning, including backups, failover systems, and incident response readiness.
• Oversee network services, including LAN, WAN, Wi-Fi, VPN, and VDI labs, ensuring efficiency, performance, and security.
• Lead systems administration for Active Directory, group policies, server applications, and enterprise services.
• Ensure optimal utilization and lifecycle management of IT equipment, licenses, and infrastructure assets.
• Provide second-level support for escalated infrastructure-related issues (network outages, performance bottlenecks, critical incidents).
• Manage vendor relationships for infrastructure procurement, contracts, and service-level agreements.

• Govern and monitor the implementation of cybersecurity policies and compliance with regulatory requirements.
• Lead firewall strategy, configuration, and monitoring, ensuring secure access and protection across institutional systems.
• Proactively identify, assess, and mitigate risks to institutional data and IT operations.
• Implement and oversee infrastructure monitoring solutions (NDR, SIEM, SD-WAN) for proactive threat detection and service continuity.

• Evaluate and recommend emerging infrastructure technologies to enhance institutional efficiency and scalability.
• Manage hybrid IT environments (on-premises, Azure/AWS cloud, SaaS solutions) with secure integration.
• Implement smart campus technologies and infrastructure automation where feasible.
• Promote sustainable IT practices, including energy-efficient data centers, lifecycle management, and green computing.
• Prepare reports, dashboards, and analytics on infrastructure performance and risk for leadership review.

• Maintain accurate inventory and documentation of IT infrastructure assets and services.
• Ensure effective coordination with the Digital Solutions Office to align infrastructure with enterprise systems and digital applications.
• Perform any other duties assigned within the scope of the job role in the interest of the college.

• Master’s degree in Information Technology/Computer Engineering/Network Management or related field with a minimum of 3 years’ leadership experience.

OR

• Bachelor’s degree with at least 6 years of experience in IT infrastructure management in higher education or industry.
• Proven experience in managing complex IT infrastructure, networks, and cybersecurity frameworks.

• Network and Systems Administration (LAN/WAN/Server/Cloud/VDI)
• Firewall Management & Cybersecurity Compliance
• Disaster Recovery & Business Continuity Planning
• Infrastructure Monitoring (NDR, SIEM, SD-WAN)
• Hybrid Cloud & Data Center Management
• IT Service Management (aligned with ITIL/ISO frameworks)
• Vendor and Contract Management

• Leadership and team management
• Analytical and problem-solving skills
• Interpersonal and communication skills
• Organisational and planning skills
• Adaptability, resilience, and innovation mindset

Overview

Job Purpose:

The Unit Head – Procurement & Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of Authority, and legal guidelines. On the Administration side, the role oversees travel management, office services, records and correspondence handling, facilities-related support, and vendor contracts for administrative functions. The Unit Head – Procurement & Administration ensures governance, cost efficiency, service quality, and vendor performance while supporting strategic business objectives.

• Manages the end-to-end review and execution of Procurement and Administration activities raised by internal stakeholders, ensuring timely, compliant, and value-for-money outcomes aligned with approved budgets, procedures, and service standards.
• Drives a culture of cost optimization and operational excellence by instituting robust cost control frameworks across both Procurement and Administrative functions, maximizing their contribution to enterprise value.
• Leads the evaluation and execution of high-value and complex procurement requirements, while also overseeing major administrative contracts and service agreements—managing the full lifecycle from needs assessment through RFP/RFQ development, tendering, negotiation, vendor/service provider selection, and contract execution.
• Manages and governs supplier and service provider bid evaluations, facilitating senior-level negotiations to secure optimal commercial, technical, legal, and service outcomes that safeguard and advance the Bank’s interests.
• Collaborates with business units and cost owners to review vendor and service provider proposals (procurement and administrative), ensuring they meet technical requirements, comply with policy, stay within budget, and support operational priorities; provides clear recommendations for selection and negotiation.
• Manages the structured negotiation processes—covering both procurement contracts and administrative service agreements—ensuring cross-functional alignment, stakeholder engagement, and strict adherence to internal governance protocols.
• Approves and validates final vendor and service provider selection outcomes by facilitating consensus among stakeholders and preparing comprehensive documentation for Executive Management and relevant committee ratification.
• Monitors organizational compliance with established Service Level Agreements (SLAs) across procurement and administration, spearheading continuous improvement initiatives to enhance agility, responsiveness, service quality, and cost efficiency.
• Acts as a reliable partner to business units—facilitating communication, aligning requirements, and helping implement cross-functional initiatives, administrative support, and operational changes.
• Serves as Secretary to the Management Tender Committee (MTC), ensuring end-to-end coordination of Committee’s logistics, timely distribution of materials, and transparent documentation to enable informed and accountable decision-making.
• Leads the Corporate Support Services helpdesk and request management process (Procurement and Admin), analyzing demand, eliminating bottlenecks, and improving turnaround time and cost per ticket.
• Manages the business travel ticketing & reservations process end-to-end, meeting defined SLA/TAT targets, and ensures seamless support for staff movements.
• Oversees vendor relationships for travel, office services, and other administrative functions—covering onboarding, due diligence, SLA/KPI reviews, issue escalation, and timely closure.
• Owns the contract lifecycle and renewals across both procurement and administration scopes—covering RFP/RFQ preparation, terms/SLAs, renewal calendar, DoA documentation, and invoice validation for accuracy.

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 8 years of experience in the Banking sector, with a focus on Procurement and Administration.
• Professional certification such as CIPS, CIPP, or equivalent is preferred.
• Demonstrated leadership experience with a record of delivering impactful results.
• Extensive experience in RFP review, tendering processes, and contract management.
• In-depth knowledge of Oman’s Tender Law and its application in procurement practices.
• Strong expertise in negotiation and vendor relationship management.

Applicants who are meeting the job requirements will be contacted. Applications will be accepted until 11-Sep-2025 at 2:00 P.M. Submissions received after this date and time will not be considered.

The firm in question is seeking candidates who are confident in their business development abilities and are comfortable in their billing potential.

The market of Oman is one of the fastest growing in the world. Areas of corporate, commercial transactions (JV, M&A) and FDI are all areas that lawyers should be familiar with.

The firm wants a Banking and Corporate lawyer who has a proven track record of transactions. The firm in question is Internationally Ranked, leveraging much of the international work that is coming out of this practice and dealing with high profile and net worth transactions.

The law firm is seeking lawyers with genuine motivation and commitment to the region. This is something we will be assessing from the initial stage to ensure you are suitable.

The package due to the firm, position, and jurisdiction is exceptional. Ideally, the client will be looking at salaries at the $12,000 per month mark.

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Join to apply for the Head of Talent Development role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are building a Talent Development function that is future focused and driven to define the future of the workplace, within a global, growing open source software company, pioneers in remote-first collaboration and employment.

This is an opportunity for a person with outstanding leadership, organisation and intellect, to build our Talent Development team to enhance our leadership and people management practices in our remote setting. We are now 1,200+ colleagues across 75+ countries. We would like to create a new team to focus on Talent Development - to deepen our insights and effectiveness as a remote-first and globally distributed organisation.

We know that being effective remotely requires discipline and good habits, and we would like to invest in the research needed to understand that, the training and policymaking which enables it, and the selection mechanisms that ensure consistency of behaviours. We'd like to understand what really makes a distributed, remote-first workplace work. We think we're pretty good at this, remote-first for almost 20 years, but we know there is a lot still to understand, and the frontier of possibility continues to move outward. We'd like to invest in research, analytics and tooling which raises the bar even further for remote collaboration, organisation and leadership. Most importantly though, we'd like to invest in training and multi directional communications to ensure that our leadership team is consistent in setting and maintaining expectations, driving desired team practice and behaviors, as well as expected management practices are effectively embedded across the company .

This role is the fourth remaining Lead role in our People function, which is a cross-disciplinary group of organisational psychologists, engineers, statistics / analytics experts, talent science and employee relations specialists. We are recruiting globally, and believe we are bringing in outstanding new colleagues in a way that is fearlessly global. Naturally, they come from a wide range of backgrounds, norms and experiences, and our goal in setting up the Talent Development team is simply to lead the leaders to a position of consistent clarity on who we are, how we roll, and how that changes over time.

Location: This role will be based remotely in the EMEA region.

The role entails

• Define and implement an inspiring and comprehensive talent development program
• Develop, drive and embed effective programs of management and leadership development within our remote organisation
• Design and deliver core training programs, partnering with specialist vendors where appropriate
• Create and implement leadership performance indicators and metrics
• Own our leadership skills matrix for performance management, talent assessment, succession planning, mentorship, virtual learning and career development.
• Set up a global learning framework for training and career fulfillment
• Build and manage a new team of Talent Development specialists
• Take a data focused lens to understand trends to strategise and define career development frameworks
• Own and enhance the impact of the learning budget
  
  

• An exceptional academic track record from High school and beyond
• Possess insight and experience on what makes people successful in a globally remote tech company at the management level.
• Demonstrated experience with strong insight and perspective on the key conditions and practices that create high performing teams
• Ability to create, lead and execute strategy, and drive change across a company
• Strong business acumen with the ability to balance strategy with execution
• Analytical and problem solving skills, for data driven decision making with particular experience in measurement of the impact of development programmes
• Experience in people management and being accountable for a budget
• Willingness to travel up to 4 times a year for internal events
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Human Resources
• Industries Software Development

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As the Head of IT Infrastructure, you will be responsible for planning, designing, and maintaining the IT infrastructure to ensure optimal performance and operation. This includes managing infrastructure capacity, availability, business continuity (including archiving, backup, and recovery), and monitoring all related systems and servers.

You will oversee the operation of Nawras' IT infrastructure, manage maintenance activities, establish procedures for daily operations, inventory management of hardware and software, and monitor and report on infrastructure performance and incidents.

Responsibilities include:

1. Preparing plans and budgets for infrastructure, systems, and projects.
2. Preparing and distributing weekly and monthly department reports.
3. Planning infrastructure capacity, availability, and business continuity plans.
4. Motivating and supporting the infrastructure team for daily activities.
5. Ensuring balanced role distribution among team members.
6. Negotiating supplier purchase, service, and maintenance agreements.
7. Coordinating closely with business stakeholders and vendors.
8. Ensuring all SLAs and KPIs are met.
9. Providing 24x7 support for system issues and business-critical requests.
10. Training new staff members.
11. Recommending system enhancements.
12. Enforcing standard policies and procedures.

• 10+ years of experience in IT, with a degree in IT or a related field. An MBA related to IT is preferred.
• At least 2-3 years in a managerial position within a mobile telecom company or similar.
• Excellent problem-solving and communication skills.
• Ability to work cooperatively across divisions to resolve IT issues.
• Proficiency in English and Arabic, both written and spoken.