39 Support Staff jobs in Oman
Sales Support
Posted 27 days ago
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Join to apply for the Sales Support role at Signify .
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry vital for the future of our planet: lighting. Our leadership in connected lighting and the Internet of Things is breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our 125+ year legacy while working toward bold sustainability goals. Our culture of continuous learning, creativity, and diversity empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
About the RoleThis is an exciting opportunity to serve as a Sales Support Officer in Oman with Signify.
Role HighlightsWe are looking for a passionate individual to support our sales team, contribute to customer satisfaction, and help drive our growth in the region. This role offers a unique chance to be part of a global leader in lighting innovation, working on impactful projects that brighten lives and support sustainability.
Qualifications & Skills- Entry-level position
- Full-time employment
- Relevant experience or education in sales support or customer service is a plus
Appliances, Electrical, and Electronics Manufacturing
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#J-18808-LjbffrSales Support
Posted today
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About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More About The Role
This is an exciting job opportunity for you to light the way as a (Sales Support Officer) in (Oman) with Signify.
Some Tips To Help You Improve The Job Advertisement
Here we can talk about the main focus of the roles and how it contributes to Signify's purpose.
Mention aspects of the role that are exciting or unique - how does this role at Signify differ from other similar roles? Show the scope and scale of the role.
Try not to simply list tasks - remember to excite the reader
Come join us, and together we can light the way.
Administrative Support Internship
Posted today
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A Snapshot of Your Day
As an Administrative Support Intern, you will immerse yourself in a dynamic environment, collaborating with senior management and board-level stakeholders to streamline communication across Siemens Energy. You'll engage in meaningful projects that enhance organizational efficiency, from coordinating complex schedules to maintaining vital office systems.
How You'll Make an Impact
- Facilitate communication between senior management and team members to enhance business operations.
- Manage administrative tasks, providing support to clients and dealers/agents.
- Organize and maintain diaries, schedules, and prepare managers for meetings.
- Coordinate with departments to set up meetings and ensure necessary preparations.
- Establish travel arrangements and reconcile expense reports efficiently.
- Maintain and update documentation, ensuring accuracy and completeness.
What You Bring
- Bachelor's degree or equivalent in business administration or related.
- Experience in organizing office operations and procedures for efficiency.
- Proven ability to supervise admin staff and maintain office records.
- Familiarity with multinational environments, particularly in the Gulf Region.
- Proficiency in MS Office and adept at delivering tasks within tight deadlines.
About the Team
Our Corporate Functionsare essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy:
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Opportunities to work with a global team
- Opportunities to work on and lead a variety of innovative projects
- Continual learning through the -Energy platform
Support Engineering Manager
Posted 3 days ago
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Overview
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.
RoleOur regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group. You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.
Responsibilities- Management of a professional support team, including skills development and performance management
- Operational control, shift scheduling, accountability for key performance indicators (KPIs)
- Ensures that all customer cases are responded to within the SLA, and in a professional manner
- Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
- Accountability for customer satisfaction
- Contribution to the support knowledge base
- Continuous improvement to the team's processes and support service delivery
- Hire, develop and train support team to match business requirements
- Work with the leadership team to drive growth and transformation initiatives
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership experience, and preferably team management experience
- Confidence under pressure, with proven track record of high customer focus
- Preferably fluent in two languages, English being primary one
- Excellent communication skills (verbal and written)
- Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
- Proven track record of contributing to Open Source projects
- Software development experience
- Experience in working in support organizations
- Hands on experience with Canonical's products
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-LjbffrSoftware Support Engineer
Posted 4 days ago
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Overview
Software Support Engineer role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution. The company is founder-led, profitable, and growing.
This role is remote: we have teams in all time zones.
#J-18808-LjbffrCloud Support Engineer
Posted 9 days ago
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Job Description
Overview
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes weu2019ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
Location: This is a globally remote role, unless specified otherwise.
The role entails
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical's portfolio of products.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
What we are looking for in you
- Professional written and spoken English with excellent presentation skills
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
- Track record of going above-and-beyond expectations to achieve outstanding results
- Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
- Virtualization / Cloud - primarily using KVM or OpenStack.
- Containers - especially with Docker, LXD/LXC, or Kubernetes.
- Storage technologies - block, object and network.
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
- Cloud computing expertise in provisioning, monitoring, orchestration, etc.
- Advanced troubleshooting experience:
- Linux integration with other environments (authentication/directory services, network file systems, etc.).
- Ability to navigate effectively stack traces and logs, and advise on next steps.
- Solid understanding of OS and Application level bugs and when to escalate to the correct team.
- Programming fundamentals in any language.
- Extensive Customer support experience is key:
- Customer needs are top priority.
- Communicate professionally, emphatically, clearly and set the right expectations.
- Ability to travel internationally twice a year for company events up to two weeks long.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-LjbffrDesktop Support Engineer
Posted 16 days ago
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NAIKA Technologies
3 - 6 years
₹ 10,00,000 - 16,00,000 P.A.
Oman, Delhi NCR, Mumbai, Dubai/ UAE, Hyderabad, Qatar
Job description
Active participation in IT Projects such as depot moves, hardware rollout and implementation of application software enhancements as assigned by the IT Manager. Provide end-user IT support in all aspects including hardware, software and network infrastructure, either directly or through direct liaison and co-ordination with other members of the local IT Team, the Group IT teams and third-party suppliers.
Minimum Requirements:
Degree in Computer Science, or any related field is preferable.
Minimum of four years experience working within IT Support helpdesk environment.
Good communication skill.
Role : System Security
Industry Type : IT-Software, Software Services
Functional Area : IT Software - Application Programming, Maintenance
Employment Type : Full Time, Permanent
Role Category : Admin/Maintenance/Security/Datawarehousing
Education
UG : Any Graduate in Any Specialization, Graduation Not Required
PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required
Skill Required -
Network Infrastructure, Application Software, Networking, Desktop Support, Hardware, IT Support, IT Management, IT Projects, End User
Company Info
Website : overseasjobs-search.com
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IT Support Engineer
Posted 16 days ago
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Al Ghazi
Experience: 3 - 5 years
Salary: ₹ 10,00,000 - 14,00,000 P.A.
Location: Oman, Delhi NCR, Dubai/UAE, Bengaluru, Hyderabad, Qatar
Job Description:
Work effectively in a team environment to monitor, log, resolve, and escalate IT issues. Support IT infrastructure related projects, such as server or network upgrades, and office relocation and expansions. Manage multiple tasks and projects simultaneously, prioritizing workload efficiently. Support audio and visual technologies, including video conferencing, as well as participate in support of live events. Continually look for opportunities to develop solutions through automation.
Minimum Requirements:
- Bachelor's degree in Information Technology.
- Two to Four years of experience in an IT-related role.
Role: System Security
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Employment Type: Full Time, Permanent
Role Category: Admin/Maintenance/Security/Data warehousing
Education:
- UG: Any Graduate in Any Specialization, Graduation Not Required
- PG: Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Skills Required:
Audio Visual, Networking, Video Conferencing, IT Support, IT Infrastructure, Information Technology
Company Info:
Website:
Service Support Coordinator
Posted today
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About Us
PT Bukaka Teknik Utama Tbk was established in 1978 and operates in the engineering, infrastructure, and industrial sectors. The company provides various services and products to clients, supported by strong technical expertise and professional teams.
Job Purpose
The Service Support Coordinator will be responsible for coordinating service-related activities, ensuring effective communication between internal teams and clients, and supporting the delivery of services in line with company standards.
Key Responsibilities
- Act as a point of contact for clients regarding service requests and inquiries.
- Coordinate with internal departments to ensure timely handling of client requirements.
- Maintain accurate records of service requests, schedules, and follow-ups.
- Support the preparation of service-related documentation, reports, and updates.
- Monitor service delivery progress and escalate issues when needed.
- Assist in identifying areas for service improvement and client satisfaction.
- Ensure compliance with company procedures and quality standards.
Requirements
- Diploma or Bachelor's degree in Business Administration, Engineering, or related field.
- Prior experience in customer service, client coordination, or service support role preferred.
- Strong organizational and communication skills.
- Ability to multitask and manage time effectively.
- Proficiency in MS Office (Word, Excel, Outlook).
- Attention to detail and problem-solving skills.
Job Type: Full-time
Technical Support Engineer
Posted today
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Technical Support Engineer – Cementing
Would you like to play a key role in our business?
Do you like working in collaborative teams and solving technical problems?
Join our Pressure Pumping Team
We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at customer site. We aim to meet clients' expectations, as part of Baker Hughes operations.
Partner with the best
As a Technical Support Engineer – Cementing , you will be responsible for post-sales support of customer issue. You will repair, technical support or a field/other services request. You will develop an operational year plan and suggest improvements in products, processes and procedures.
As a Technical Support Engineer – Cementing you will be responsible for:
- Providing technical expertise and guidance to Operations Teams, Sales, and clients.
- Developing and implementing solutions to meet client needs.
- Managing and coordinating the introduction of new technologies.
- Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations.
Fuel your passion
To be successful in this role you will:
- Have a minimum of a Bachelor Degree in Science or Management
- Have a minimum of 15 years of experience in Cementing
- Have a minimum of 8 years of experience as People Leader
- Have International and Middle East experience
- Have previous experience with both onshore, offshore and deep well cement engineering
- Have previous experience with Baker Hughes products and softwares such as CemVision, CemFACTS
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Please discuss your preferred working arrangements with your recruiter during the process
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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