8 Store Opening jobs in Oman

Join to apply for the Store Manager - Rituals role at Apparel Group

Join to apply for the Store Manager - Rituals role at Apparel Group

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products
  
  

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products
  
  

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at Apparel Group by 2x

Get notified about new Store Manager jobs in Oman .

Salalah, Dhofar Governorate, Oman 5 days ago

Salalah, Dhofar Governorate, Oman 4 days ago

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To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction.

Job Requirements:

Graduate in any discipline.

Years of Experience:

1. 5-7 years experience of successfully running a profitable retail store.

Essential Roles and Responsibilities:

1. Establish and maintain effective professional relationships with key business partners.
2. Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties.
3. Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.
4. Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
5. Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.
6. Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets.
7. Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
8. Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
9. Analyse stock management information available to ensure sales opportunities are maximised.
10. Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
11. Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
12. Ensure all Company policies and procedures are implemented and adhered to.
13. Prepare and implement stock takes in store in liaison with the Operations team.
14. Ensure Company Health & Safety standards are adhered to at all times.
15. Provide leadership and direction to team members towards the achievement of goals and objectives.
16. Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

Join to apply for the Store Manager - Rituals role at Apparel Group

Join to apply for the Store Manager - Rituals role at Apparel Group

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products
  
  

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products
  
  

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at Apparel Group by 2x

Get notified about new Store Manager jobs in Oman .

Salalah, Dhofar Governorate, Oman 5 days ago

Salalah, Dhofar Governorate, Oman 4 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities

• Facilitate effective communication and coordination between the customer service department and other internal departments.
• Handle, resolve, and document customer inquiries and complaints in line with company policies and standards.
• Provide administrative support, including data entry, filing, document preparation, scheduling, visitor reception, and telephone management.
• Collaborate with internal teams, suppliers, and clients/customers to ensure smooth operations.
• Report any issues that may impact the company or its customers to the Reporting Manager promptly.
• Ensure compliance with all company policies and procedures.
• Take ownership of assigned tasks and deliver responsibilities as agreed with the Reporting Manager.
• Contribute actively to the efficient and professional operation of the organization.

• Proficient in Arabic and English (spoken and written), with strong bilingual communication skills.
• Strong analytical, interpersonal, organizational, and communication skills.
• Solid understanding of administrative work and general office operations.
• Awareness of compliance standards relevant to a customer service team.
• Minimum of 1 year of experience in a customer service role.
• Ability to perform effectively under pressure.
• Proficiency in computer usage and office software.

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

• Greet all customers.
• Reach the given target on a daily basis.
• Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
• Promote and maintain positive relations with all loyal clients and new customers.
• Report to branch as per given schedule.
• Work in a timely manner.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocating and coordinating the workflow.
• Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
• Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
• Maintain awareness of all promotions and advertisements.
• Keep the checkout counter clean and orderly.
• Answer customer questions and provide information on procedures or policies.
• Maintain good relationships with all customers.
• Train and mentor new employees.
• Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
• Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
• Report to the Assistant Branch Manager.
• Ensure zero tardiness and absences.
• Ensure cleanliness of the counter.

Make sure to give 100% commitment in all sales promotions.

POSITION OBJECTIVE
- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.
- End to end store responsibility in absence of Store Manager.
- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
- Provide feedback to the Store Manager and Area Manager with regards to employees and products.

Key Responsibilities

1. Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
2. Maintain knowledge of new products, trends, and fashion directives at all times to effectively respond to and anticipate customer needs.
3. Ensure the retail staff has the skill to provide the highest levels of customer service for maximizing sales.
4. Assist the Store Manager in the implementation of operating procedures at the store as per the company standards.
5. Ensure the brand and company’s policies and procedures are adhered to by all staff at all times.
6. Regularly audit own store administration and resolve any issues.
7. Manage the daily roster, leave, and grievances of the retail staff.
8. Maintain the visual merchandising standards at the stores at all times as per set VM standards.
9. Promote the Club Apparel Loyalty Program of the company for repeat sales.
10. Provide feedback to the Store Manager and/or Area Manager regarding employees and products.
11. Ensure awareness and vigilance at all times of security in the store without any negligence.
12. Must be updated about the various brands of the group for suggestive selling to customers.
13. End to end store responsibility in absence of Store Manager.
14. Must be physically fit to stand for extended hours and perform heavy lifting.

Overview

Customer Service Data Entry vacancy in Muscat Oman. Note: this vacancy is temporarily suspended.

• Data collection from customers online by chat; some situations may require calling.
• Provide customer service communication with customers.
• Attend monthly meetings as required.

• Hours: 25 hours weekly (fixed schedule possible).
• Salary: 130 OMR for part-time roles (fixed).
• Paid vacation: 21 days per year.

• Have a visa for Oman work or family visa (no visit/tourist visa).
• Live in Muscat (no other state).
• Age 18 to 35 only.
• Female only.
• Good English or Arabic language (proficiency in at least one).
• Experience in social media and customer services preferred.
• Know how to use apps such as Google Docs, Dropbox, and Zoom.
• Our customer data is confidential; disclosing customer data will lead to legal accountability.

There are no restrictions on religion, belief or nationality.