22 Sales Coordinator jobs in Oman

Additional Information

Job Number

Job CategorySales & Marketing

LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren't your typical hotel—but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be collaborative and demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.

The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be detail oriented problem solver and team player who is passionate about the opportunity to partner with sales teams, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will support the delivery of programs to enable Canonical's continued success.

Location: This role will be based remotely in the EMEA region.

The role entails:

• Support all aspects of the day-to-day operations of the sales function globally
• Check opportunities for accuracy and provision orders on successful closure of a deal
• Support the Sales Operations Analysts and Manager to report on and improve sales data quality and processes
• Support the sales team globally on CRM and other sales operations systems
• Deliver sales metrics, dashboards and other ad-hoc analytical tasks
• Assist the team with automation and streamlining of the Lead to Order process
  
  

• An exceptional academic track record from high school and university
• Experience working in an entry-level role in sales operations or related (e.g. financial analysis, sales analysis or sales order processing), preferably in the technology industry
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Ability to work across team boundaries and communicate effectively
• Experience with Salesforce or similar CRM
• Ability to travel internationally twice a year, for company events up to two weeks long
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

As Sales & Marketing Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities
As a Sales Coordinator, I will play a crucial role in supporting the Director of Sales & Marketing. This position involves handling a variety of administrative tasks, coordinating high-end events, and ensuring exceptional communication with guests and trade partners. I will contribute to the seamless execution of sales processes and enhance the brand’s prestigious image.

Administrative Support:

1. Provide comprehensive administrative support to the Sales & Marketing Director, including preparing high-quality sales documents such as proposals, contracts, and event orders.
2. Maintain and organize digital and physical sales files, ensuring accuracy of the sales Database.
3. Draft and manage written correspondence, including contracts, reports, and offers, ensuring all documentation is precise and professional.

Client and Partner Relations:

1. Serve as the primary liaison for trade partners, responding to inquiries and requests via phone, email, and other communication channels with efficiency and professionalism.
2. Promote brand awareness internally and externally, reinforcing our luxury image and high standards of service.

Event Coordination:

1. Assist in planning and executing site inspections, familiarization trips, and other sales-related activities to showcase our resort’s offerings.
2. Review and manage group and event requests, preparing detailed bids and coordinating event logistics to ensure a seamless experience for clients.
3. Support the Sales & Marketing Director in preparing event contracts and related documentation.

Brand and Internal Collaboration:

1. Assemble and distribute information packages, including brochures and promotional materials, to support sales efforts and enhance the resort’s visibility.
2. Collaborate with various departments to ensure smooth execution of sales processes and events, aligning with the resort’s standards.

Preferred Qualifications and Skills:

1. Professional demeanor with a positive attitude and exceptional interpersonal skills.
2. Strong command of English, both written and verbal, with the ability to communicate clearly and professionally.
3. Proven experience in administrative roles, preferably within luxury hospitality.
4. Detail-oriented with excellent organizational skills and the ability to manage multiple tasks efficiently.

Professional Standards:

1. Adhere to all resort policies and procedures, maintaining a clean and professional appearance at all times.
2. Ensure confidentiality of proprietary information and protect resort assets.
3. Exemplify exceptional guest service by anticipating and addressing guest needs with genuine appreciation and warmth.
4. Comply with quality assurance standards and contribute to a positive and collaborative work environment.

Qualifications
To execute the position of Sales & Marketing Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

1. High school diploma or equivalent in Hospitality, Marketing, Hotel or Business Management and at least 1 year’s experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
2. Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I have social media channel management experience.
3. I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for a Sales & Marketing Coordinator at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Who we are

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Sales & Marketing Coordinator - Six Senses Zighy Bay

As Sales & Marketing Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

As a Sales Coordinator, I will play a crucial role in supporting the Director of Sales & Marketing. This position involves handling a variety of administrative tasks, coordinating high-end events, and ensuring exceptional communication with guests and trade partners. I will contribute to the seamless execution of sales processes and enhance the brand’s prestigious image.

• Provide comprehensive administrative support to the Sales & Marketing Director, including preparing high-quality sales documents such as proposals, contracts, and event orders.
• Maintain and organize digital and physical sales files, ensuring accuracy of the sales Database.
• Draft and manage written correspondence, including contracts, reports, and offers, ensuring all documentation is precise and professional.

• Serve as the primary liaison for trade partners, responding to inquiries and requests via phone, email, and other communication channels with efficiency and professionalism.
• Promote brand awareness internally and externally, reinforcing our luxury image and high standards of service.

• Assist in planning and executing site inspections, familiarization trips, and other sales-related activities to showcase our resort’s offerings.
• Review and manage group and event requests, preparing detailed bids and coordinating event logistics to ensure a seamless experience for clients.
• Support the Sales & Marketing Director in preparing event contracts and related documentation.

• Assemble and distribute information packages, including brochures and promotional materials, to support sales efforts and enhance the resort’s visibility.
• Collaborate with various departments to ensure smooth execution of sales processes and events, aligning with the resort’s standards.

• Professional demeanor with a positive attitude and exceptional interpersonal skills.
• Strong command of English, both written and verbal, with the ability to communicate clearly and professionally.
• Proven experience in administrative roles, preferably within a luxury hospitality.
• Detail-oriented with excellent organizational skills and the ability to manage multiple tasks efficiently.

• Adhere to all resort policies and procedures, maintaining a clean and professional appearance at all times.
• Ensure confidentiality of proprietary information and protect resort assets.
• Exemplify exceptional guest service by anticipating and addressing guest needs with genuine appreciation and warmth.
• Comply with quality assurance standards and contribute to a positive and collaborative work environment.

To execute the position of Sales & Marketing Coordinator, the candidate should have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results, including the following:

• High school diploma or equivalent in Hospitality, Marketing, Hotel or Business Management and at least 1 year’s experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. Experience with social media channel management is a plus.
• Excellent command of written and spoken English, and the ability to live in a remote location for extended periods and travel on single status.

The above is intended to provide an overview of the role and responsibilities for a Sales & Marketing Coordinator at Six Senses Zighy Bay. It is not an exhaustive list of duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Overview

As Sales & Marketing Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

• Administrative Support: Provide comprehensive administrative support to the Sales & Marketing Director, including preparing high-quality sales documents such as proposals, contracts, and event orders.
• Maintain and organize digital and physical sales files, ensuring accuracy of the sales Database.
• Draft and manage written correspondence, including contracts, reports, and offers, ensuring all documentation is precise and professional.
• Client and Partner Relations: Serve as the primary liaison for trade partners, responding to inquiries and requests via phone, email, and other communication channels with efficiency and professionalism. Promote brand awareness internally and externally, reinforcing our luxury image and high standards of service.
• Event Coordination: Assist in planning and executing site inspections, familiarization trips, and other sales-related activities to showcase our resort’s offerings. Review and manage group and event requests, preparing detailed bids and coordinating event logistics to ensure a seamless experience for clients. Support the Sales & Marketing Director in preparing event contracts and related documentation.
• Brand and Internal Collaboration: Assemble and distribute information packages, including brochures and promotional materials, to support sales efforts and enhance the resort’s visibility. Collaborate with various departments to ensure smooth execution of sales processes and events, aligning with the resort’s standards.

• High school diploma or equivalent in a Hospitality, Marketing, Hotel or Business Management and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I have social media channel management experience.
• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for a Sales & Marketing Coordinator at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Six Senses Zighy Bay reserves the right to modify the job description at any time.

Company Description

As pioneers in the travel industry since 1989, Al Fawaz Tours stands as one of the first premium Destination Management Companies. We specialize in FIT, Group Tours, Private Tours, and customized journeys to Oman. Our primary focus is on the enchanting landscapes of Salalah, South Oman. We are renowned for delivering exceptional travel experiences and have built a reputation for excellence over the years.

Role Description

This is a full-time on-site role, located in Salalah, for a Sales Marketing Operations position. The role involves handling day-to-day sales activities, managing customer service, providing training for the sales team, and overseeing sales management. The candidate will be responsible for communicating effectively with clients and ensuring the successful execution of tour arrangements.

Qualifications

• Excellent Communication and Customer Service skills
• Proven experience in Sales and Sales Management
• Ability to train and mentor the sales team
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Fluency in multiple languages is an advantage
• Knowledge of the travel and tourism industry is a plus
• Bachelor's degree in Business, Marketing, or related field

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

• Greet all customers.
• Reach the given target on a daily basis.
• Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
• Promote and maintain positive relations with all loyal clients and new customers.
• Report to branch as per given schedule.
• Work in a timely manner.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocating and coordinating the workflow.
• Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
• Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
• Maintain awareness of all promotions and advertisements.
• Keep the checkout counter clean and orderly.
• Answer customer questions and provide information on procedures or policies.
• Maintain good relationships with all customers.
• Train and mentor new employees.
• Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
• Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
• Report to the Assistant Branch Manager.
• Ensure zero tardiness and absences.
• Ensure cleanliness of the counter.

Make sure to give 100% commitment in all sales promotions.

Customer Service Officer for MN SPC - Omani National

As a member of Munich Re the MedNet Oman is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an “Officer - Customer Service” who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.