What Jobs are available for Sales Coordinator in Oman?

LifeMed Group, founded in 2005, specializes in distributing and selling a wide range of unique and high-tech medical devices from professional manufacturers in the US, Europe, and Asia. The company provides services and support to healthcare professionals in various fields including cardiovascular, neuroscience, endoscopy, ENT, surgery, and ICU. With a commitment to innovation and continuous improvement, Life Medical aims to be a market leader in the medical supplies industry.

We are looking for a sales coordinator in Oman for Orthopedic Department.

Job Responsibilities:

1. Issue delivery notes for items delivered to hospitals, ensuring accurate and timely records.

2. conduct monthly stock checks at hospitals and report findings to the Line Manager.

3. Issue delivery notes based on Purchase Orders (PO) from hospitals for the Finance Department.

4. Verify invoices generated by the Finance team and arrange for their submission.

5. Maintain and organize physical files for all invoices to ensure proper record-keeping.

6. Check and process stock returned by hospitals, ensuring accurate documentation and reconciliation.

7. Collaborating with the sales team to ensure smooth operations and address any issues related to deliveries and stock.

8. Take appropriate actions during emergency situations (cases) to ensure timely resolution and support.

9. Perform general clerical tasks for the department, including data entry, filing, and other administrative support as needed.

Job Type: Full-time

Pay: RO RO per month

· Coordinate and support the day-to-day sales operations across assigned territories.

· Assist the Area / Sales Manager in implementing sales strategies to achieve monthly and annual targets.

· Track sales performance, prepare periodic sales reports, and analyze trends to identify growth opportunities.

· Coordinate with retail outlets and distributors to ensure product availability, timely replenishment, and proper merchandising.

· Monitor stock movement, conduct inventory checks, and communicate shortages or overstock issues.

· Liaise with marketing and visual merchandising teams to ensure brand guidelines and promotional activities are executed effectively

· Maintain strong relationships with key retail partners, ensuring high levels of customer satisfaction.

· Follow up on orders, deliveries, and payment collections with clients and internal departments.

· Provide administrative support to the sales team including preparing quotations, sales reports, and data entry.

· Assist in planning and organizing sales meetings, product launches, and training sessions.

• Minimum 5 years of experience in the perfume industry within Oman.
• Proven background in sales coordination, retail operations, and distribution management.
• Strong understanding of the Oman market dynamics, customer preferences, and competitive landscape in the fragrance sector.
• Skilled in sales reporting, target tracking, and coordination between sales teams and management.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in MS Office (especially Excel) and familiarity with ERP/sales software.
• Ability to drive performance, support field sales teams, and ensure smooth execution of area-level sales plans.

We are seeking a motivated and dynamic professional to join our car rental company as a Sales & Digital Marketing Executive. This role will be responsible for driving rental sales, promoting our services online, and building strong customer relationships. The ideal candidate is proactive, results-oriented, and has experience in both sales and digital marketing.

Key Responsibilities:

• Drive rental bookings by generating leads and closing sales.
• Promote our car rental services via social media, website, email marketing, and online ads.
• Manage and optimize the company's online presence to attract customers.
• Respond promptly to customer inquiries and provide excellent service.
• Track and report on sales performance and marketing campaign effectiveness.
• Collaborate with the team to develop strategies to increase rentals and revenue.
• Maintain client relationships to encourage repeat business and referrals.

Desired Skills & Qualifications:

• Experience in sales and/or digital marketing, preferably in the automotive or service industry.
• Strong communication, negotiation, and customer service skills.
• Knowledge of social media platforms, online advertising, and basic analytics.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to work under pressure in a fast-paced environment.

Compensation:

• Salary + Commission

Job Type: Full-time

Pay: From RO per month

• Meet & greet the visitors to direct them to the sales team.
• Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
• Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
• Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.
• Provide accurate and timely information regarding property details, construction status & any other requirements.
• Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.
• Assist clients with service requests, including modifications, payments, and updates.
• Maintain detailed records of client interactions, transactions, and feedback in the company's CRM system.
• Leads management: ensure all leads are added in the company's CRM system, assigned, updated, and recycled.
• Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.
• Develop and implement strategies to enhance the customer experience and improve service quality.
• Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.
• Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.
• Prepare and provided reports as required by management or any other stake holder.

Job Type: Full-time

Company Description

As pioneers in the travel industry since 1989, Al Fawaz Tours stands as one of the first premium Destination Management Companies. We specialize in FIT, Group Tours, Private Tours, and customized journeys to Oman. Our primary focus is on the enchanting landscapes of Salalah, South Oman. We are renowned for delivering exceptional travel experiences and have built a reputation for excellence over the years.

Role Description

This is a full-time on-site role, located in Salalah, for a Sales Marketing Operations position. The role involves handling day-to-day sales activities, managing customer service, providing training for the sales team, and overseeing sales management. The candidate will be responsible for communicating effectively with clients and ensuring the successful execution of tour arrangements.

Qualifications

• Excellent Communication and Customer Service skills
• Proven experience in Sales and Sales Management
• Ability to train and mentor the sales team
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Fluency in multiple languages is an advantage
• Knowledge of the travel and tourism industry is a plus
• Bachelor's degree in Business, Marketing, or related field

The Customer Service Advisor is responsible for providing clear and professional support to customers. The role involves responding to inquiries, resolving issues, and ensuring accurate information is delivered across all communication channels.

Responsibilities:

• Handle incoming customer inquiries by phone, email, or chat.
• Provide accurate information regarding products, services, or procedures.
• Record details of customer interactions and follow up as necessary.
• Resolve customer concerns or escalate them to the relevant department.
• Maintain up-to-date knowledge of company policies and procedures.
• Support other team members to ensure consistent service standards.
• Adhere to internal processes and compliance requirements.

Requirements:

• High school diploma or equivalent required.
• Previous experience in a customer service or call center environment preferred.
• Strong communication and active listening skills.
• Ability to remain calm and professional in challenging situations.
• Basic computer literacy, including use of email and data entry tools.
• Attention to detail and good problem-solving ability.
• Ability to work in shifts if required.

Job Type: Full-time

Job description:

Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Oman

**Open to Residents Across Oman ( Salalah, Batinah, Al Dakhiliyah, Ash Sharqiyah)

Are you ready to embark on a rewarding journey while shaping exceptional customer experiences?

About Us:

Join our esteemed international market research consultancy in enhancing customer service standards across Oman. We're currently seeking enthusiastic individuals to join our team as Customer Service Evaluators/Mystery Shoppers.

Job Description:

You'll have the opportunity to assess and elevate customer service standards at various venues across Oman. Your role involves immersing yourself as a genuine customer, evaluating staff performance, and providing valuable feedback.

What You'll Do:

• Pose as a real customer to evaluate service quality and overall experience.
• Complete assignments efficiently, typically within an hour.
• Submit detailed reports online from the comfort of your home.

Requirements:

• Fluent in English with strong communication and writing skills.
• Sharp observation skills to capture key details effectively.

Why Choose Us?

• Flexible part-time opportunity with competitive compensation per assignment.
• Gain valuable insights into diverse industries and contribute to enhancing customer experiences.
• Join a supportive team dedicated to your success and growth.

Ready to Get Started?

If you're a resident of Oman and ready to embark on this exciting journey, visit our website to register as a Mystery Shopper and create your profile today

Please note: This is a part-time position, and we do not provide visas.

Don't miss out on this opportunity to make a difference while enjoying a rewarding experience Apply now and become a vital part of our mission to elevate customer service standards across Oman.

Job Type: Part-time

Pay: RO RO25.000 per day

Expected hours: 3 per week

Customer Service Officer for MN SPC - Omani National

As a member of
Munich Re
the
MedNet Oman
is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
"Officer - Customer Service"
who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.