4 Retail Sales jobs in Oman

Customer Service Executive

Lakhoos

Posted today

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Job Description

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

Responsibilities:
  • Greet all customers.
  • Reach the given target on a daily basis.
  • Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
  • Promote and maintain positive relations with all loyal clients and new customers.
  • Report to branch as per given schedule.
  • Work in a timely manner.
  • Comply with all department and company policies and procedures.
  • Contribute to the fulfillment of department and company objectives and goals.
  • Perform as a team member in allocating and coordinating the workflow.
  • Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
  • Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
  • Maintain awareness of all promotions and advertisements.
  • Keep the checkout counter clean and orderly.
  • Answer customer questions and provide information on procedures or policies.
  • Maintain good relationships with all customers.
  • Train and mentor new employees.
  • Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
  • Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
  • Report to the Assistant Branch Manager.
  • Ensure zero tardiness and absences.
  • Ensure cleanliness of the counter.

Make sure to give 100% commitment in all sales promotions.

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Sales Associate

Muscat, Muscat Azadea Group - Lebanon

Posted 19 days ago

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Job Description

The Role
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards - Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards - Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests - Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products - Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations - Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets - Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities - Handle cash register and transactions with the customers in an effective and accurate manner as required - Specific for Fashion: Take accurate measurements for any needed alteration, ass ign price according to set price list (when applicable) and coordinate needed alterations

Requirements
Qualifications - High School Degree - Fluency in English - Proficiency in MS office - Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible - Specific for Sports Goods retail: Active participation in at least one sporting activity Competencies: - Planning and Organizing: level 1 - Self - Development: level 2 - Communication Skills: level 2 - Cultural Awareness: level 1 - Customer Focus: level 1 - Initiative: level 2 - Teamwork: level 2

About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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Counter Sales Associate

Muscat, Muscat Azadea Group - Lebanon

Posted 19 days ago

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Job Description

The Role
- Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures - Take part in the opening and closing duties in compliance with the norms and internal procedures - Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager - Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book - Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager - Ensure a clean environment by implementing hygiene practices such as "Clean as you go" policy and sanitation of the counter display - Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe - Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards - Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers - Receive and handle cash payments including exchange and money transactions while following the set policies

Requirements
Qualifications - High School Degree - 0 - 1 year of experience in customer service - Fluency in English - Analytical Thinking: level 1 - Attention to details: level 2 - Change and Adaptability: level 1 - Cultural Awareness: level 1 - Customer Focus: level 1 - Planning and Organizing: level 2 - Teamwork: level 2

About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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Associate Sales Operations Analyst

Muscat, Muscat Canonical

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Job Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be collaborative and demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.

The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be detail oriented problem solver and team player who is passionate about the opportunity to partner with sales teams, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will support the delivery of programs to enable Canonical's continued success.

Location: This role will be based remotely in the EMEA region.

The role entails:

  • Support all aspects of the day-to-day operations of the sales function globally
  • Check opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Analysts and Manager to report on and improve sales data quality and processes
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Assist the team with automation and streamlining of the Lead to Order process

What we are looking for in you:

  • An exceptional academic track record from high school and university
  • Experience working in an entry-level role in sales operations or related (e.g. financial analysis, sales analysis or sales order processing), preferably in the technology industry
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to work across team boundaries and communicate effectively
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

What Canonical offers

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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