16 Retail Account Manager jobs in Oman

Job Purpose:

In the assigned role of Key Account Manager, you will be responsible for acquiring and growing our most important key client accounts assigned to you in this role. You will build and maintain a strong trusted relationships with clients. You will be single point of contact for all key clients matters, understands clients needs clearly, work within organization to ensure clients timelines and help client to be successful.

Duties/Responsibilities:

1. Develop new key accounts and maintain existing key account relationships between major key clients and organization.
2. Owns an assigned list of key customers, named accounts and other accounts. End to End ownership of key accounts and named accounts
3. Identify new projects, orders in pipeline with key accounts based on relationship and continuous communication.
4. Delivers Year-on-Year aggressive Sales target growth for data communication products and solutions, for Industrial Automation projects and applications, to various customers and markets within Middle East Territory.
5. Understand and support key client requirements, resolve queries to gain maximum confidence and to maximize business profits.
6. Identify and develop local system integrators and partners to increase sales of Easy World products and ensure successful implementation and support.
7. Responsible to drive the specification of Easy World in OEM design, End user projects and standards, ensuring our brands are registered / listed with and approved by major end users/government entities.
8. Meet customers regularly and update them about our products and services.
9. Maintain at all times CRM system, ensuring all leads and opportunities are registered and followed up always, updated with relevant accurate data.
10. Closely work with internal stake holders for placement of orders, deliveries, finance payment collections and exception approvals.

1. Excellent Key Account Management Skills
2. Strong business acumen and commercials understanding
3. Excellent Communication skills, Presentation skills & Customer Relationship skills
4. Excellent Interpersonal and Social Skills and ability to build a network and team environment in an organization.
5. Excellent in Sales Strategy, Sales forecasting, Market mapping, Data analysis & Negotiations skills.
6. Should have prior work experience managing & developing key accounts, brands distribution, identifying prospects of projects, having worked directly with key senior members in government sectors.
7. Technical knowledge of Networking, CCTV, Wireless Technology and Industrial Automation, PLC, SCADA.
8. Working experience with Automation Plants, Electric Power, Water and Gas Utilities, Oil & Gas, Transportation (Road, Airports, Ports, Railways, Metro), Government (Mission Critical, Harsh Environment, High Availability) is preferred.
9. Should be Competitive, self-driven, ambitious, goal/target oriented, resilient, strategic thinker, & execution driven.
10. Should be Disciplined, focused, punctual, organized and target oriented.
11. Maintains excellent working relationship with colleagues, customers, suppliers and vendors.
12. Should be ready and flexible to travel as per business requirements.

1. University Degree in Sales / Business management from recognized university
2. Prior Experience of working in distribution of Industrial automation, Networking, Wireless, CCTV, Telecommunication product sales is preferred
3. Thorough knowledge of local and international laws, regulations and policies regards to customs, excise, taxes and internal company processes.
4. 7-10 years of work experience as Account Manager in Similar industry.

Join to apply for the Key Account Executive role at Bidfood Middle East

The Key Account Executive will play a pivotal role in managing and strengthening relationships with our valued clients. As part of our team in Oman, you will work closely with existing and prospective key accounts to ensure customer satisfaction and drive revenue growth. You will be responsible for maintaining long-term partnerships, understanding client needs, and providing tailored solutions to maximize the value for both the client and the organization.

• Client Relationship Management: Establish, develop, and maintain strong, long-term relationships with key clients. Serve as the main point of contact for clients inquiries and concerns.
• Account Strategy Development: Develop and implement account plans that align with clients' needs and the company's goals. Identify opportunities for growth within key accounts.
• Sales Support: Collaborate with sales teams to create customized proposals, presentations, and solutions that meet client requirements.
• Performance Tracking & Reporting: Monitor account performance, track KPIs, and report on key metrics. Provide regular updates to senior management and clients.
• Problem-Solving & Conflict Resolution: Address client issues or challenges promptly and professionally. Work to resolve any concerns, ensuring client satisfaction and loyalty.
• Cross-Functional Collaboration: Work closely with marketing, product development, and operations teams to ensure a seamless client experience and timely delivery of services/products.
• Market Analysis & Competitive Intelligence: Keep abreast of industry trends, market developments, and competitor activities to offer proactive solutions to clients.
• Contract Negotiations: Assist in contract negotiations, renewals, and pricing agreements, ensuring favorable terms for both the company and the client.
• Customer Feedback: Collect and analyze customer feedback to improve product offerings, services, and overall customer satisfaction.

• Bachelors degree in Business, Marketing, or related field.
• Proven experience in key account management, sales, or business development (typically 2-3 years).
• Strong communication, negotiation, and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work independently and as part of a team.
• Proficient in MS Office and CRM software (e.g., Salesforce)
• Industry knowledge relevant to the company's business (e.g., foodservice, retail, technology).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical skills to assess data and drive decision-making.

• Entry level

• Full-time

• Sales and Business Development

• Food and Beverage Services

Referrals increase your chances of interviewing at Bidfood Middle East by 2x

Get notified about new Key Account Executive jobs in Muscat, Masqaţ, Oman.

Join to apply for the Key Account Executive role at Bidfood Middle East

The Key Account Executive will play a pivotal role in managing and strengthening relationships with our valued clients. As part of our team in Oman, you will work closely with existing and prospective key accounts to ensure customer satisfaction and drive revenue growth. You will be responsible for maintaining long-term partnerships, understanding client needs, and providing tailored solutions to maximize the value for both the client and the organization.

• Client Relationship Management: Establish, develop, and maintain strong, long-term relationships with key clients. Serve as the main point of contact for clients inquiries and concerns.
• Account Strategy Development: Develop and implement account plans that align with clients' needs and the company's goals. Identify opportunities for growth within key accounts.
• Sales Support: Collaborate with sales teams to create customized proposals, presentations, and solutions that meet client requirements.
• Performance Tracking & Reporting: Monitor account performance, track KPIs, and report on key metrics. Provide regular updates to senior management and clients.
• Problem-Solving & Conflict Resolution: Address client issues or challenges promptly and professionally. Work to resolve any concerns, ensuring client satisfaction and loyalty.
• Cross-Functional Collaboration: Work closely with marketing, product development, and operations teams to ensure a seamless client experience and timely delivery of services/products.
• Market Analysis & Competitive Intelligence: Keep abreast of industry trends, market developments, and competitor activities to offer proactive solutions to clients.
• Contract Negotiations: Assist in contract negotiations, renewals, and pricing agreements, ensuring favorable terms for both the company and the client.
• Customer Feedback: Collect and analyze customer feedback to improve product offerings, services, and overall customer satisfaction.

• Bachelors degree in Business, Marketing, or related field.
• Proven experience in key account management, sales, or business development (typically 2-3 years).
• Strong communication, negotiation, and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work independently and as part of a team.
• Proficient in MS Office and CRM software (e.g., Salesforce)
• Industry knowledge relevant to the company's business (e.g., foodservice, retail, technology).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical skills to assess data and drive decision-making.

• Entry level

• Full-time

• Sales and Business Development

• Food and Beverage Services

Referrals increase your chances of interviewing at Bidfood Middle East by 2x

Get notified about new Key Account Executive jobs in Muscat, Masqaţ, Oman.

Overview

Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.

As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Dubizzle Oman, an integral part of the Dubizzle Group, is now looking to hire an experienced Sales Account Manager. As the Sales Account Manager, you will play a pivotal role in managing client relationships, identifying new business opportunities, and driving revenue growth. Your strong communication skills and strategic mindset will help expand our client base, ensure customer satisfaction, and contribute to the overall success of the business.

In this role, you will:

• Build a solid sales pipeline to 100 %+ target achievement.
• Ensure that at least 95% of due payments are collected on time.
• Meet new clients to increase the active client pool.
• Meet active clients to maintain listings health, relationship health, and lead health.
• Understand the product in full detail through cross-departmental communication.
• Ensure all calls, meetings, and follow-ups are added in CRM for reporting purposes.
• Ensure retention of active clients by tracking utilisation and account health.
• Take ownership of the sales environment, ensuring proper reporting and communication between internal teams and clients.
• Ensure compliance with all relevant sales regulations and company policies.
• Manage client relationships, providing consistent support and ensuring customer satisfaction.
• Challenge current sales processes and identify opportunities to streamline operations and improve efficiency.
• Recommend and support the implementation of sales systems and technologies to improve sales operations.
• Recommend strategies to manage and control sales processes and client records effectively.
• Monitor and manage client accounts, ensuring timely payments and resolving any outstanding issues.
• Provide guidance and advice to executives, managers, and team members on sales-related matters.
• Leverage technology to improve sales performance and increase operational efficiency.

Join to apply for the Sales Account Manager role at dubizzle

Join to apply for the Sales Account Manager role at dubizzle

Get AI-powered advice on this job and more exclusive features.

Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.

As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Dubizzle Oman, an integral part of the Dubizzle Group, is now looking to hire an experienced Sales Account Manager. As the Sales Account Manager, you will play a pivotal role in managing client relationships, identifying new business opportunities, and driving revenue growth. Your strong communication skills and strategic mindset will help expand our client base, ensure customer satisfaction, and contribute to the overall success of the business.

In this role, you will:

• Build a solid sales pipeline to 100 %+ target achievement
• Ensure that at least 95% of due payments are collected on time
• Meet new clients to increase the active client pool
• Meet active clients to maintain listings health, relationship health, and lead health
• Understand the product in full detail through cross-departmental communication
• Ensure all calls, meetings, and follow-ups are added in CRM for reporting purposes
• Ensure retention of active clients by tracking utilisation and account health
• Take ownership of the sales environment, ensuring proper reporting and communication between internal teams and clients
• Ensure compliance with all relevant sales regulations and company policies
• Manage client relationships, providing consistent support and ensuring customer satisfaction;
• Challenge current sales processes and identify opportunities to streamline operations and improve efficiency
• Recommend and support the implementation of sales systems and technologies to improve sales operations
• Recommend strategies to manage and control sales processes and client records effectively
• Monitor and manage client accounts, ensuring timely payments and resolving any outstanding issues
• Provide guidance and advice to executives, managers, and team members on sales-related matters
• Leverage technology to improve sales performance and increase operational efficiency

Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.

As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Dubizzle Oman, an integral part of the Dubizzle Group, is now looking to hire an experienced Sales Account Manager. As the Sales Account Manager, you will play a pivotal role in managing client relationships, identifying new business opportunities, and driving revenue growth. Your strong communication skills and strategic mindset will help expand our client base, ensure customer satisfaction, and contribute to the overall success of the business.

In this role, you will:

• Build a solid sales pipeline to 100 %+ target achievement

• Ensure that at least 95% of due payments are collected on time
• Meet new clients to increase the active client pool
• Meet active clients to maintain listings health, relationship health, and lead health
• Understand the product in full detail through cross-departmental communication
• Ensure all calls, meetings, and follow-ups are added in CRM for reporting purposes
• Ensure retention of active clients by tracking utilisation and account health
• Take ownership of the sales environment, ensuring proper reporting and communication between internal teams and clients
• Ensure compliance with all relevant sales regulations and company policies
• Manage client relationships, providing consistent support and ensuring customer satisfaction;
• Challenge current sales processes and identify opportunities to streamline operations and improve efficiency
• Recommend and support the implementation of sales systems and technologies to improve sales operations
• Recommend strategies to manage and control sales processes and client records effectively
• Monitor and manage client accounts, ensuring timely payments and resolving any outstanding issues
• Provide guidance and advice to executives, managers, and team members on sales-related matters
• Leverage technology to improve sales performance and increase operational efficiency

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field;
• Additional certifications in sales management or related areas are a plus

Experience

• Minimum of 5 years of experience in sales or account management, preferably in a similar industry;
• Proven experience in managing key client accounts and meeting sales targets

Knowledge

• Strong understanding of sales strategies and customer relationship management (CRM) tools;
• Experience in managing sales processes, from lead generation to closing;
• Knowledge of market trends, competitive analysis, and business development

Skills

• Advanced MS Excel skills for reporting and tracking sales performance;
• Ability to build and maintain relationships with clients and key stakeholders;
• Strong organisational and negotiation skills;
• Excellent written and verbal communication skills;
• Ability to work under pressure and meet deadlines;
• Proven ability to develop and implement successful sales strategies

Traits

• Demonstrable ability to work to tight deadlines on critical projects;
• A high attention to detail;
• Proactive and result-driven;
• A strong desire to exceed expectations

• A fast-paced, high-performing culture.
• Opportunity to expand the brand in Oman
• Multinational experience and opportunity to work closely with our other brands
• Rewards & Recognitions.
• Learning & Development opportunities.
• Competitive salary.
• Structured commission.
• Iqama (Omani Residence ID)
• Visa processing and renewals.
• Health insurance.
  

#dubizzleOman

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at dubizzle by 2x

Get notified about new Sales Account Manager jobs in Muscat, Masqaţ, Oman .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Strategic Leadership: Execute country-specific strategies to achieve revenue and profitability targets.
• Client Engagement: Build and maintain strong relationships with banks, financial institutions, payment service providers, and other non-banking sector clients.
• Cross-functional Collaboration: Work closely with Professional Services, Field Services, Finance, Logistics, and regional sales teams to ensure seamless execution of strategy.
• Market Expansion: Identify and capitalize on new business opportunities, especially in Software and Services.
• Innovation & Value Creation: Drive customer-centric innovation and deliver tailored solutions that enhance customer value and satisfaction.
  
  

• Bachelor’s degree in Engineering, Business, or Information Technology.
• Minimum 7 years of enterprise sales experience in FinTech or Payments.
• Proven track record in managing complex sales cycles and delivering sustainable growth.
• Deep understanding of Oman’s financial ecosystem, regulatory landscape, and payment trends.
• Arabic & English is a must
  
  

• Strong negotiation, presentation, and communication skills.
• Strategic thinking with a hands-on execution mindset.
• Ability to thrive in a fast-paced, matrixed environment.
• Familiarity with digital transformation in banking and financial services.
  
  

We are looking for a proactive and results-driven Sales Account Manager to join our team in Oman . The ideal candidate will be responsible for managing client relationships, identifying business opportunities, and ensuring client satisfaction. This role requires a strong understanding of consultative selling, relationship building, and delivering value-added learning solutions.

• Identify, develop, and manage business opportunities with new and existing clients.
• Build strong, long-term relationships with key accounts across corporate, government, and educational sectors.
• Understand client needs and provide tailored training and development solutions.
• Prepare and deliver compelling presentations and proposals.
• Collaborate with internal teams (product, operations, marketing) to ensure successful program delivery.
• Maintain accurate records of client interactions, sales activity, and forecasts using CRM tools.
• Stay updated on industry trends, competitor offerings, and market developments.
• Meet or exceed individual sales targets and contribute to team goals.

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 7+ years of experience in B2B sales or account management, preferably in the education, training, or HR services sector.
• Strong communication, presentation, and negotiation skills.
• Ability to build trust and influence decision-makers.
• Goal-oriented with a strong sense of ownership and accountability.
• Fluency in English is required; Arabic is a strong advantage.
• Familiarity with the Omani market is preferred.

Overview

The Account Manager will be responsible for protecting CNS’s business interests within Oman, driving sales growth, and developing strong relationships with prospective customers. The role involves planning and forecasting projects, achieving assigned yearly quotas, and proposing both technical and commercial solutions from CNS. The ideal candidate will have experience in the CNS domain (with System Integrators) and a solid understanding of the Oman market.

• Safeguard and respect CNS’s confidentiality regarding all company, partner, distributor, supplier, and customer-related information.
• Comply with all company policies and processes, including full cooperation during internal and external audits.
• Professionally represent CNS’s core values in all interactions.
• Ensure compliance with ISO standards within the company.

• Stay updated on business trends and market changes in Oman.
• Establish consultative relationships with clients, including C-level executives, by understanding their unique business needs.
• Analyze competitors to strategically position CNS products and services.
• Promote the full CNS portfolio (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services).
• Prepare a pipeline of prospective customers and projects expected to close within the financial year.
• Drive accurate sales forecasts and achieve planned targets.
• Negotiate and secure profitable projects for CNS.

• Meet or exceed yearly and quarterly sales targets set by the Sales Manager.
• Win new projects and expand CNS’s market share within assigned segments.
• Develop new customer accounts while enhancing satisfaction and building long-term relationships.
• Maintain in-depth knowledge of customer requirements, market behavior, and CNS solutions.
• Utilize escalation processes when required and engage appropriate internal resources.
• Build compelling value propositions, deliver presentations, negotiate, and close deals.
• Support project management, collections, and contract teams when required.

• Professionally represent CNS and align with principal partners to deliver turnkey solutions.
• Prepare accurate proposals and submit them on time.
• Propose solutions based on value creation rather than price competition.

• Bachelor’s degree in Business, IT, or a related field.
• 5-6 years of sales experience in the CNS domain (preferably with System Integrators).
• Strong understanding of the Oman market and customer landscape.
• Proven track record of achieving sales quotas.
• Strong customer relationship management skills.
• Expertise in opportunity qualification, proposal development, closing, and account planning.
• Excellent communication, negotiation, and presentation skills.

Compliance with policies and procedures based on the ISO standards adopted by CNS.