60 Relationship Manager jobs in Oman

Job Purpose

To manage the day-to-day functions of Financial Institutions Group (FIG) ensuring a high level of efficiency and profitability. Work closely with team members, coordinating closely with Trade Services, operations, Treasury, Risk and Compliance teams. Continuously build and maintain relationships with the correspondent Banks to enhance business opportunities and expand the portfolio.

Key Tasks and Duties

Establish new and maintain relationships with correspondent banks as per assigned markets.

Conduct credit analysis on the markets and banks for recommending limits as per due proposals for renewal or recommend new markets as per the bank s overall risk appetite.

Grow the assets portfolio for assigned markets through loans and funded risk participations or other transactions in assigned or new markets.

Grow the trade and guarantee portfolio of FIG in assigned or new markets through continuous engagement with banks and close coordination with internal teams.

Assist other teams in finding new opportunities and relationships and synergize with the banks including but not restricted to: Treasury, Corporate Banking, Global Transaction Banking, Investment Banking, Muzn Islamic Banking,

Support in fund raising requirements for the bank (Syndicated loan, bilateral, trade loans or others) and come up with other funding solutions through relationship banks. Internal coordination with Treasury and other teams.

Provide updates of news, rating changes, any developments in local, regional and specific assigned markets and circulate to the team on live basis (daily / weekly).

Prepare portfolio updates or performance analysis reports as and when required.

Support other team members in reciprocal and synergy opportunities across other markets and transactions.

Arrange or oversee process for conducting KYC on new or renewal of KYC on correspondent banks.

Lead and oversee process of RMA exchange or account opening (Nostro or Vostro) under respective markets.

Liaise with the operations teams (Payments & Trade) and support for any escalation or follow up matters with the other correspondent banks.

Provide support to other team members and take action on any handovers in case of other team member s absence or other urgent matters.

Join training programs as nominated and build up other functional and soft skills through specific training courses.

Job Position: Account Relationship Manager

Job Description:

1. Manage, conduct and develop account relationships with the portfolio of accounts assigned.
2. Manage, administer and monitor utilization of credit facilities in corporate accounts and maintain the quality of risk assets.
3. Conduct periodic reviews of credit files using various data (e.g., balance sheet, projections, BCSB movement, account statistics), preparation/renewal of credit lines, and presentation to appropriate authorities for approval and, upon approval, advise the customer/branch and other operational units.
4. Documentation/updating of securities, security valuations, renewals of insurance policies, and ensure safe keeping of security documents.
5. Follow up on and regularize past dues, temporary accommodations, and excesses over limits.
6. Supervise all procedural work and submission of returns and other data relating to the allocated portfolio.
7. Coordinate customer activities with different departments of the Bank.
8. Regularly visit clients for inspection of business, liaise with owners, and ensure optimum channelization of the business through the Bank’s medium.
9. Mobilize new business (both assets and liabilities) and cross-sell Bank’s products.
10. Work out remedial solutions for ‘SM’ and classified accounts under the portfolio, with a view to monitor and regularize the accounts to prevent further provisions and progressively upgrade.
11. Train and develop line staff.
12. Perform any other responsibilities that may be assigned by the Unit Head and the Bank.

Skills:

1. Post graduate with professional qualifications and a minimum experience of 5 - 8 years as a Corporate Relationship Manager in a Bank/Financial Institution.
2. Good communication skills (written/spoken).
3. Computer literate – Word, Excel, PowerPoint, and Internet.
4. Good interpersonal relations with a pleasing personality.

Purpose and Summary
:

To manage a portfolio within the Corporate & Institutional Banking department. The role will focus on maintaining a healthy portfolio and servicing clients' requirements as well as developing the Assistant Relationship Manager (ARM).

The SRM, with the assistance of the ARM, will provide credit analysis, credit proposals, reviewing existing facilities granted, and monitoring relationship-managed customers' risk profile.

The SRM will be responsible of submitting credit proposals and other required memos/reports for existing and potential clients in a timely manner, day-to-day operations such as client requests and queries, general house-keeping to ensure there are no irregularities in accounts, monitoring and following up with clients on required documentation and data as well as keeping client files in an organized manner.

Key Deliverables:

• Provide superior customer service exceeding customer expectations.
• Develop and convert new customer prospects.
• Submit credit proposals and internal memos in a timely manner.
• Assess the credit risk as appropriate with respect to the portfolio.
• Develop and implement agreed actions under customer strategies.
• Regular follow-ups with client to obtain necessary information and documents.
• Monitoring of accounts to ensure deadlines are met.
• Ensure all files are complete with relevant documents.
• Contribute to Banks target for profit growth and customer experience.
• Engage and maintain relationships with other departments within the bank.
• Maintain a high level of teamwork.
• Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
• Adhere to structure and processes in place pertaining to the bank's credit, operational, reputation and regulatory risk.
• Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
• Respond within agreed timelines to issues raised by Audit/compliance/regulators
• Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
• Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
• Ensure declaration of gift items and maintain highest integrity standard levels
• Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
• Produce proposals of high quality.
• Ensure all activities carried out, is as per standard bank's protocol, policies, processes & procedures (including AML / CFT related policies & procedures).
• Participate in other related initiatives and projects as assigned or other duties as assigned by management.
• Complete all related tasks as delegated by management or reporting Manager.
• Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
• Reporting misconduct behavior as per the whistle blowing policy.

Qualifications
:

A Minimum of Bachelor's degree, preferably in finance, business management, accounting or related fields

Skills/Knowledge
:

• Strong communication and written skills in English and Arabic.
• Analytical, financial and risk analysis skills.
• Planning, problem solving and organization skills.
• Negotiation skills.
• Ability to demonstrate being a team player
• Ability to grasp new tasks and demonstrate self-development
• Ability to interact with business customers
• Must have good interpersonal skills and ability to build relations with other departments
• Strong time management, planning and organization skills
• Strong communications, written, analytical and verbal skills

Experience
:

A Minimum of 8 years work experience, preferably in the fields of Finance and accounting with a minimum of 5 years of general Banking experience with a preference related directly to Commercial Banking.

SUMMARY OF ROLE:

To mange a range of complex and standard clients accounts daily. To secure sales and generate income in line with business plan.

KEY RESPONSIBILITIES:

Business Generation:

• To contribute to the development of the bank's overall business plan through identification of income generating opportunities in defined markets industries and targeted potential customers.

• To achieve the target submitted in the annual budgetary plan for the specific account portfolio allocated.

Portfolio Management:

• To manage account relationships with existing portfolio of customers in order to maximize account profitability within the Bank's Group Credit policy.

• To establish account relationship with new customers within the industry assigned.

• To ensure high risk situations are identified early and actions taken for proper intensive handling and recovery.

Customer Management:

• To meet with current and potential key bank customers in the interests of sustaining and furthering on going profitable relationships.

• Cross sell bank products and services.

• Positive representation and projection of the Bank in the market.

Credit Assessment:

• To prepare timely and quality credit proposals for analysis and approval in line with authority level.

• Policy and procedure awareness

• Credit knowledge (IFRS9), overdue, excess over limits, missing and expired documents, call reports and insurance expiry trackers.

Requirements

• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.

• 7+
years of banking sector or any other related financial sector.

SUMMARY OF ROLE:

Relationship Manager is responsible for managing a portfolio of Corporate Islamic accounts, ensuring compliance with the Bank's policies and regulatory requirements, and securing sales that align with the business plan. This role focuses on nurturing existing customer relationships, acquiring new business, and contributing to the bank's growth within the Islamic finance sector.

KEY RESPONSIBILITIES:
Responsibilities
Contribute to Business Plan Development
Identify income-generating opportunities in targeted markets and industries, contributing to the development of the bank's overall business plan.

Account Relationship Management
Manage relationships with existing corporate clients, focusing on maximizing account profitability while adhering to the Bank's Credit policies.

Credit Proposal Analysis and Recommendations
Analyze, evaluate, and process corporate credit proposals, providing suitable recommendations based on thorough assessments.

New Customer Acquisition
Establish new account relationships with prospective customers within the designated sector, expanding the bank's portfolio.

Credit Proposal Preparation
Prepare high-quality and timely credit proposals for analysis and approval, ensuring they are in line with the assigned authority level.

Risk Management
Identify high-risk situations early and take appropriate actions to handle and recover those situations effectively.

Customer Engagement and Relationship Development
Meet with key bank customers, both existing and potential, to sustain and strengthen ongoing profitable relationships.

Cross-selling Products and Services
Promote and cross-sell the bank's range of products and services to meet the evolving needs of clients.

Positive Market Representation
Represent and project a positive image of the bank in the market, enhancing the bank's presence and reputation within the industry.

Benefits

• Omani nationals only

• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.

• 7 years of banking sector or any other related financial sector.

SUMMARY OF ROLE:

The Private Banking Senior Relationship Manager is responsible for acquiring and growing Private Banking client relationships, increasing Assets under Management (AUM), and enhancing both liabilities and asset portfolios. The role requires delivering superior client service, achieving revenue targets, and ensuring full compliance with risk and regulatory guidelines.

KEY RESPONSIBILITIES:
Responsibilities
Business Development

• Source and acquire new Private Banking clients in line with the Bank's strategic objectives.

• Identify high-net-worth individuals and build strong, trust-based relationships.

• Promote the full suite of Private Banking products and services to attract new assets and liabilities.

Relationship Management

• Strengthen and grow relationships with existing Private Banking clients.

• Understand clients' financial needs and provide tailored investment and banking solutions.

• Ensure high levels of client satisfaction through personalized service and regular engagement.

Sales Process & Reporting

• Apply a structured and disciplined sales approach, including needs-based selling and cross-selling.

• Maintain up-to-date records of sales activities, visits, and pipeline opportunities in Qube or other relevant systems.

• Report on sales performance and progress against targets to line management.

Compliance & Risk Management

• Ensure adherence to all compliance requirements, including KYC, AML, and CBO regulations.

• Monitor client transactions and activities for any red flags or risk indicators.

• Collaborate with internal risk and compliance teams to manage any identified issues.

Product & Market Expertise

• Maintain strong knowledge of the Bank's investment, wealth, and liability product offerings.

• Stay updated on market developments, economic trends, and client behaviors.

• Recommend appropriate solutions aligned with clients' investment profiles and risk appetites.

Requirements

• Omani nationals only

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.

• Minimum 6 years of experience in private banking, wealth management, or financial advisory roles.

Job Purpose

To contribute to the growth in volume & earnings of Bank's Corporate Banking business and ensuring a healthy Corporate Banking portfolio.

Key Tasks and Duties

• Develop and nurture relationships with assigned companies Acts in an advisory role to the client fostering responsible banking.

• Seek to grow the business volume & earnings while maximizing customer satisfaction

• Handle relationships through regular meetings with clients and establish their current and future financial needs.

• Recommend the products and services that will prove profitable for both the Bank and the client.

• Develop and conduct relationships in line with the agreed account strategy of the respective relationship.

• Ensure timely preparation and submission of credit proposals to management.

• Cross-sell the Bank's products including cash management, treasury, investment, liabilities and retail to corporate clients

• Achieve optimum volumes & earnings from the portfolio being handled

• Increase the market penetration by finding new leads and adding new accounts

• Seek to develop and maintain a healthy portfolio

• Mentor Assistant RMs to take on future role of RMs

Qualifications

A degree in Finance or Banking or a similar subject is essential.

Experience

At least 3-5 years in banking with good experience of the commercial challenges faced in Corporate and how Corporate Banking and services can help. A good record in developing sales opportunities is desirable.

Purpose and Summary

To manage a portfolio within the Corporate & Institutional Banking department. The role will focus on maintaining a healthy portfolio and servicing clients’ requirements as well as developing the Assistant Relationship Manager (ARM).

The SRM, with the assistance of the ARM, will provide credit analysis, credit proposals, reviewing existing facilities granted, and monitoring relationship-managed customers’ risk profile.

The SRM will be responsible of submitting credit proposals and other required memos/reports for existing and potential clients in a timely manner, day-to-day operations such as client requests and queries, general house-keeping to ensure there are no irregularities in accounts, monitoring and following up with clients on required documentation and data as well as keeping client files in an organized manner.

Key Deliverables:

• Provide superior customer service exceeding customer expectations.
• Develop and convert new customer prospects.
• Submit credit proposals and internal memos in a timely manner.
• Assess the credit risk as appropriate with respect to the portfolio.
• Develop and implement agreed actions under customer strategies.
• Regular follow-ups with client to obtain necessary information and documents.
• Monitoring of accounts to ensure deadlines are met.
• Ensure all files are complete with relevant documents.
• Contribute to Banks target for profit growth and customer experience.
• Engage and maintain relationships with other departments within the bank.
• Maintain a high level of teamwork.
• Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
• Adhere to structure and processes in place pertaining to the bank’s credit, operational, reputation and regulatory risk.
• Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
• Respond within agreed timelines to issues raised by Audit/compliance/regulators
• Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
• Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
• Ensure declaration of gift items and maintain highest integrity standard levels
• Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
• Produce proposals of high quality.
• Ensure all activities carried out, is as per standard bank’s protocol, policies, processes & procedures (including AML / CFT related policies & procedures).
• Participate in other related initiatives and projects as assigned or other duties as assigned by management.
• Complete all related tasks as delegated by management or reporting Manager.
• Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
• Reporting misconduct behavior as per the whistle blowing policy.

A Minimum of Bachelor’s degree, preferably in finance, business management, accounting or related fields

• Strong communication and written skills in English and Arabic.
• Analytical, financial and risk analysis skills.
• Planning, problem solving and organization skills.
• Negotiation skills.
• Ability to demonstrate being a team player
• Ability to grasp new tasks and demonstrate self-development
• Ability to interact with business customers
• Must have good interpersonal skills and ability to build relations with other departments
• Strong time management, planning and organization skills
• Strong communications, written, analytical and verbal skills

A Minimum of 8 years work experience, preferably in the fields of Finance and accounting with a minimum of 5 years of general Banking experience with a preference related directly to Commercial Banking.

SUMMARY OF ROLE:

The Relationship Manager – Corporate Liabilities will be responsible for growing the bank's corporate deposit base by acquiring new corporate clients, deepening existing relationships, and promoting digital banking solutions. The role will focus on enhancing operative accounts, CASA, and cross-selling bank products to ensure profitability and customer retention.

KEY RESPONSIBILITIES:

Corporate Deposit Growth:

• Increase overall corporate deposits by onboarding new clients and expanding relationships with existing ones.

• Develop strategies to attract high-value corporate clients and maintain long-term engagement.

CASA and Operative Accounts Growth:

• Drive growth in Current Account and Savings Account (CASA) balances by encouraging corporate clients to maintain and increase their deposits.

• Work closely with clients to understand their cash management needs and offer appropriate banking solutions.

Digital Banking Migration:

• Contribute to the bank's business strategy by migrating corporate clients to the ABO Digital platform.

• Promote awareness and adoption of digital banking solutions to enhance operational efficiency for corporate customers.

Client Acquisition & Relationship Management:

• Expand the Corporate Banking client base by identifying and prospecting potential customers.

• Manage and nurture relationships with existing corporate clients to ensure high levels of customer satisfaction and retention.

Account Opening & Onboarding:

• Establish new account relationships with corporate clients, particularly those interested in digital products and services.

• Facilitate seamless onboarding onto the bank's digital platforms and ensure customer awareness of available services.

Customer Engagement & Retention:

• Regularly meet with existing and prospective clients to understand their banking needs and provide tailored solutions.

• Foster long-term, profitable relationships with key clients to ensure customer loyalty and continued business growth.

Cross-Selling Bank Products:

• Identify opportunities to cross-sell corporate, institutional, and personal banking products to maximize revenue generation.

• Collaborate with internal teams to deliver comprehensive banking solutions that address client needs.

Market Representation:

• Act as a positive representative of the bank in the market by participating in industry events, networking opportunities, and client meetings.

• Maintain a strong understanding of market trends and competitor offerings to ensure the bank remains competitive.

Requirements

• Bachelor's degree in Business, Finance, or Economics

• Minimum experience of 5 years of relevant experience, preferable of 7 years.