6 Relations jobs in Oman

Responsibilities:

1) Government Liaison

• Act as the main point of contact between the company and government authorities (e.g. Ministry of Labor, Immigration, etc.).
• Process and renew work permits, residency permits, employment visas, exit/re-entry visas, and family visas.
• Manage attestation of documents and contracts required by authorities.

2) Customs & Clearance Support

• Coordinate with customs authorities and logistics providers to ensure timely and compliant clearance of imported goods, office equipment, or company materials.
• Prepare and submit required customs documentation, including invoices, certificates of origin, and other supporting documents.
• Ensure all imports/exports meet local customs regulations and company compliance standards.
• Act as the liaison between internal departments (e.g., Procurement, Admin) and customs officials to resolve any clearance issues or delays.
• Maintain accurate records of all import/export transactions and ensure timely payment of duties and taxes when applicable.

3) Document Management

• Ensure timely preparation and submission of all necessary paperwork for onboarding, renewals, and terminations.
• Maintain a tracker of all government-related processes to ensure compliance and renewals are completed on time.
• Handle the registration and renewal of commercial licenses and company-related certifications.

4) Compliance & Advisory

• Stay up to date on local labor laws, immigration rules, and government policy changes.
• Advise HR and management on compliance risks and required updates to HR or business processes.
• Ensure all employee-related government transactions are handled according to the law.

5) Internal Coordination

• Partner with HR, Admin, and Mobility teams to support employee relocation and onboarding.
• Support audits or inspections from government bodies and prepare required documentation.

Qualifications:

• Proven experience as a PRO (minimum 3 years).
• Familiarity with digital government portals.
• Strong knowledge of labor law and immigration regulations.
• Fluency in Arabic and English (written and verbal).
• Strong organizational and interpersonal skills.
• Driving license with own vehicle.

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

The Guest Relation Manager is responsible for fostering strong guest relationships and ensuring a seamless, memorable stay for all guests. This role leads the guest relations team and acts as the central point of contact for VIPs, repeat guests, and special occasions. The manager continuously seeks to elevate guest satisfaction and drive loyalty through personalized service and proactive problem resolution.

What To Expect From You

• Lead and manage the Guest Relations team to ensure consistent delivery of exceptional guest service.
• Personally welcome VIPs, long-stay, and returning guests, ensuring their preferences are anticipated and met.
• Analyze guest feedback and reviews to identify service gaps and implement improvements.
• Collaborate with departments to plan and execute guest experiences (anniversaries, birthdays, honeymoons, etc.).
• Develop and maintain strong relationships with guests to increase satisfaction and encourage repeat business.
• Ensure the hotel’s guest recognition program is effectively implemented and updated.
• Respond to guest complaints and concerns with diplomacy, offering prompt and satisfactory resolutions.
• Conduct regular training and coaching sessions for the team to uphold high service standards.
• Prepare performance and guest feedback reports for management review.
• Stay updated with industry trends and competitor practices in guest engagement.What we expect you to have:
• Minimum 3 years in a similar position in a luxury hotel environment
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Guest-centric mindset with strong problem-solving abilities
• Proficient in Opera or similar systems, and Microsoft Office
• Multilingual ability is a plus (especially French, or Russian)

As a Department Head - External Public Relations you will be required to manage and administer the company's English communication, handling day to day management of the agency of choice, applying for and organising ExCo's attendance at the national and regional conferences.
You will be expected to apply for awards and supervise PR ensuring all actions to be in line with company's values and mission and its social corporate responsibility.

The role will include:

1. Planning and organising press events, ensuring excellent delivery and execution.
2. Working closely with events, sponsorship and comms teams.
3. Liaising with Ooredoo PR team for group wide initiatives and share Nawras activities with the Group.

You will be responsible for managing the agency of choice in the preparation of English written, verbal communication materials, coordinating with relevant people and departments to gather necessary information for the various external and internal comms channels such as Nawras website, intranet, press releases, SMS, MCN, social networking (blogs, forums, Facebook, Twitter, LinkedIn) etc.

Your responsibility shall also include the following:

1. Planning, driving and coordinating development of case studies, articles, interviews for/with journalists featuring Nawras.
2. Recording share of voice, revenue of press clippings on a daily/monthly basis with a view to maintaining and growing recognition.
3. Preparing weekly report of activities.
4. Submitting proposals for telecom awards driving Nawras reputation as an innovative, leading telco in the Middle East region - range from technical, engineering, HR, CEO of the Year awards etc.
5. Submit proposals for conferences on behalf of ExCo and ensure all arrangements made for ExCo speaking engagements, including overseeing preparation of presentations and white papers.
6. Assisting department head in formulating annual media and communication plan.

To be considered for this role you should have a degree in journalism corporate affairs or a similar subject with minimum of 8 years (related) of experience, in which 3 to 4 in English language publications.
Translation skills
Strong Communication skills.
Excellent negotiation skills.
Organisation skills
Fluent English & Arabic (written & spoken)
Outgoing
MS Office skills.

About The Company

Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the second mobile operator in Oman operating under the name Nawras. Nawras is majority owned by the Qtel Group, the leading telecommunications provider in Qatar and one of the world’s leading telecommunications companies.

As a company, Nawras embodies extensive global and local expertise with talented, caring people. While we are a state-of-the-art full service telecommunication provider, we have a deep understanding of the Omani culture and the diverse population living in the Sultanate, allowing us to provide our customers with the highest levels of user-friendly technology and customer satisfaction, while giving our people opportunities to grow and develop their abilities.

Nawras is looking for ambitious team players that can bring an international mindset to our local company. In turn we are providing a unique working environment, a chance to grow professionally and the opportunity to cultivate an exciting future with constant skill development.

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lead the Debt Capital Market and Debt Investor Relations activities & team at OQ Corporate, under Head of Corporate finance, DCM and IR, acting as single point of accountability and lead role for the end-to-end process related with raising funding through Debt Capital Markets (assessment of capital needs, evaluate financing options, negotiate DCM agreements, and manage relationships with banks) by: (1) Develop and implement the funding strategy for further decision-making process and guide on sources of funding (Reg 144 A/S, Sukuk, (2) Maintain and cultivate domestic, Regional and international banking relationships for the development and implementation of funding strategies in DCM,(3) Maintain relationship with Rating Agencies and prepare the annual Rating Management meetings, (4) Update and Maintain relationships with International and Regional investors and (5) Ensure a high quality reporting process and continuous improvement initiatives, while encourage the capacity building of assigned team; in order to ensure the OQ Group company's financial health and success.

The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives.

Main tasks and responsibilities

Funding Strategy and M&A Support

• Acts in a lead role in end-to-end process for raising funding through debt capital markets.
• Ensure compliance with financial regulations, internal controls, performance indicators, key metrics, and trends to provide insights and recommendations for improvement.
• Advise on sources of funding (Sukuk vs Reg 144 A/S, Tenors, etc)
• Advise on sources of funding through debt capital markets locally and in global sphere
• Evaluate investment opportunities, conduct financial feasibility studies, and assess the financial impact of proposed projects or acquisitions
• Support due diligence activities, financial valuation, and deal structuring for mergers, acquisitions, and divestitures

Stakeholder Relations (DCM Banking, Rating Agencies)

• Maintains and cultivates domestic, Regional and international banking relationships to develop and implement DCM funding strategy
• Support Subsidiaries with DCM to raising initiatives
• Organize Rating Agencies meetings, provide information and projections to them
• Prepare materials for Investor Relations, organize meetings with Investors, answer their queries and requests

Monitoring & Reporting

• Monitors and reports on the plans related to debt issuances at Debt capital markets
• Promote and encourage continuous learning and development among team members.
• Contribute to the development and implementation of departmental policies, systems, processes, procedures, and controls, and continuously identify and recommend improvements while ensuring compliance with the group guidelines, international / local standards, and relevant legislation.

Leadership

• Leading, coaching, mentoring, and developing the Corporate Finance team to ensure optimal performance and effective succession planning.

Key interactions

Internal: OQ SAOC Streams/OQ Group Assets

External: Staffing specialized Ministry of Finance (Debt Management Office) and OIA Contractors, Vendors & Suppliers

Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.

Education requirements

Minimum qualification is a bachelor’s degree in Finance, Economics, Management, or equivalent, with a CFA, MBA, or master’s in finance (Preferred)

Language

Excellent knowledge of written, read, and spoken English (required)

Background and experience

• A minimum of 8-10 years of relevant experience, preferable in a similar role
• Experience of dealing in banking relationships, and raising large bilateral/syndicated credit facilities, raising finance in debt capital markets in a Bank or Oil and Gas sector.
• Experience dealing with Investors and Rating agencies
• Demonstrate a deep understanding of International markets and key players
• Financial Expertise of financial principles, accounting standards, financial analysis, and corporate finance concepts.
• Understanding of the industry dynamics, competitive landscape, and market trends to provide strategic financial advice.

Competencies and skills

Soft:

• People Leadership skills
• Strategic Thinking
• Analytical Skills
• Problem-Solving
• Ability to handle and clearly communicate complex financial information
• Strong analytical and communication skills, including verbal and written skills
• Ability to build and maintain effective relationships with internal stakeholders, external partners, and financial institutions.
• Highly organized and ability to work independently
• Willingness to adapt to changing business environments and take initiative in driving financial initiatives and process improvements
• Ethical Conduct

Technical:

• Computer literacy including MS Office
• Corporate Finance
• Bloomberg
• Rating agencies guidelines
• International banking relationships
• Funding strategies and Negotiations
• Capital structure (short term and long-term debt management, bilateral and syndicated lines, debt issuance, shareholders financing)
• Debt covenant compliance analysis, forecasting and reporting
• Corporate Finance policies, systems, processes, procedures, and controls.
• Proficiency in financial analysis, forecasting, and modeling, with the ability to interpret complex financial data and provide actionable insights

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance, Public Relations, and Administrative
• Industries Oil and Gas

Referrals increase your chances of interviewing at OQ by 2x

Get notified about new Investor Relations Manager jobs in Muscat, Masqaţ, Oman .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.

We Expect You To

• Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
• Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
• Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
• Collaborate with Front Office, Housekeeping, Food & Beverage, and other departments to ensure guest preferences and special requests are honored.
• Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
• Uphold and communicate Shangri-La’s core values, delivering experiences that reflect the resort’s luxury positioning.
  
  

• Strong leadership and communication skills.
• A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
• Strong organizational skills, with the ability to multitask and prioritize.
• A natural ability to connect with guests and ensure their needs are exceeded.
• Flexibility to work on weekends, holidays, and shifts as required.
• Fluency in French is an advantage.