86 People Operations jobs in Oman

Overview

Job Summary : We are seeking a dynamic and competent Operations Manager to oversee and streamline the day-to-day operations of our Head Office and factory. The ideal candidate should have a strong background in operations, HR, and administrative management, with a proven ability to implement systems, drive efficiency, and manage cross-functional teams. This role demands strategic thinking, excellent people skills, and the ability to work closely with leadership to ensure optimal performance and compliance across all departments.

Operational Oversight

• Supervise daily business activities across departments.
• Ensure smooth coordination between Production, Procurement, Logistics, Finance, Sales & Marketing.
• Monitor key performance indicators (KPIs) to enhance operational efficiency.
• Identify areas for process improvement and implement effective solutions.

Human Resource Support

• Oversee recruitment, onboarding, and exit procedures in coordination with relevant departments.
• Maintain staff records, attendance, and leave management systems.
• Ensure compliance with labor laws and internal HR policies.
• Support in resolving employee conflicts and grievances.
• Assist in organizational restructuring and manpower planning.

Administrative Leadership

• Manage office and factory administration functions.
• Supervise support staff (drivers, casual workers, office assistants, seasonal staff).
• Ensure facilities, maintenance, safety & security, and supplies are in order.
• Maintain company documentation, contracts, and internal communications.

Policy & Compliance

• Assist in drafting and enforcing company policies and standard operating procedures (SOPs).
• Monitor adherence to internal controls and company procedures.
• Liaise with legal advisors, auditors, and regulatory bodies as required.

Reporting & Coordination

• Prepare periodic reports on operational performance, HR metrics, and compliance.
• Serve as a liaison between departments and top management.
• Coordinate meetings, prepare minutes, and follow up on action points.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, HR Management, or a related field.
• Minimum 7 years of experience in operations, with solid exposure to HR and administrative functions.
• Strong knowledge of Omani labor law and employment practices.
• Excellent leadership , interpersonal , and decision-making skills.
• Proficiency in English ; Arabic is an advantage.
• Ability to work independently under pressure and manage multiple tasks efficiently.

Desirable Qualities

• Proactive, solutions-oriented mindset.
• Strong ethical standards and confidentiality.
• Experience in manufacturing or retail operations preferred.

We are currently seeking an experienced Operations Manager to oversee the day-to-day management of two established restaurants in Muscat, with a planned expansion of four additional outlets in the coming year.

Responsibilities:

1. Develop and implement operational strategies to enhance efficiency and productivity.
2. Oversee daily operations and ensure compliance with company policies and regulations.
3. Manage budgets, forecasts, and financial reports to ensure cost-effective operations.
4. Lead and mentor a team of employees, fostering a collaborative and high-performance culture.
5. Analyze operational performance metrics and identify areas for improvement.
6. Coordinate with other departments to ensure seamless communication and collaboration.
7. Implement best practices and innovative solutions to streamline processes.
8. Monitor inventory levels and manage supply chain logistics.
9. Prepare and present operational reports to senior management.
10. Ensure customer satisfaction by addressing operational issues promptly and effectively.

In addition to the core operational responsibilities, the selected candidate will also:

• Develop and implement high-quality operational standards across all other brands/restaurants
• Build and maintain a standardized system to ensure consistency, efficiency, and excellence in service in all restaurants (30 restaurants)
• Support business development initiatives for other brands within the group (6 Brands)
• The ideal candidate will have:
• Proven experience in managing multi-restaurant or multi-outlet operations
• Strong leadership and organizational skills
• A track record of implementing operational standards and systems
• Experience in growth planning and brand development
• This is a unique opportunity to join a growing brand at a pivotal stage and contribute significantly to its operational and strategic success.

Skills

• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and project management tools.
• Knowledge of supply chain management and logistics.
• Excellent negotiation and conflict resolution skills.
• Familiarity with quality management systems.
• Ability to analyze data and generate actionable insights.
• Strong customer service orientation.
• Experience with process improvement methodologies.
• Languages Arabic & English
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred)
• HACCP Certification (Hazard Analysis and Critical Control Points) or equivalent food safety program is required

OPERATIONS COORDINATOR | OMAN

PERMANENT POSITION WITH A STABLE AND GROWING COMPANY

Duties and responsibilities

• Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.
• Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.
• Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information

and activities where required.

• Point of contact for cross-functional teams –assisting with any queries.
• Assisting with the administration, support, and optimization of ecommerce tools.
• Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.
• Creating and maintaining ecommerce and operations documentation and guides.
• Support and coordination of ecommerce business team and cross- functional activities and associated tasks.
• Other operational tasks as per company needs

Qualifications

• Ambitious, hardworking and driven
• Ability to learn quickly
• Excellent knowledge of Excel and ERP (desired)
• Customer oriented
• Fluency in English
• Previous e-commerce/ warehouse operations/ eyewear experience is a plus
• Team player
• Experience: 1-3 years in a similar challenging role

Job Type: Full-time

Skilled in complying with legislation & standards, applying safe systems at work. Uses engineering expertise to resolve operational issues, acting as the main point of contact for staff & clients during duty.

The Role

The Operations Executive is responsible for managing the end-to-end order fulfilment process from order receipt to customer delivery. This includes processing customer purchase orders, preparing invoices and delivery orders, coordinating with warehouse and transportation teams, handling related financial transactions, and maintaining accurate records in ERP and related systems. The role also provides customer service support and ensures compliance with company and regulatory requirements. Order Processing & Fulfilment
• Receive, review, and verify customer purchase orders.
• Check stock availability in ERP and ensure readiness for dispatch.
• Prepare accurate invoices and delivery orders per company policy.
• Submit invoices to customers and upload to ERP portals as required.
• Coordinate with the warehouse and drivers for timely deliveries.
• Track delivery status, resolve delays, and close open orders.
• Maintain proof-of-delivery documentation. Customer Service
• Respond to inquiries and resolve delivery or product-related issues.
• Maintain positive customer relationships through proactive communication. Financial Management
• Handle cash and cheque collections where applicable.
• Maintain accurate transaction records and reconcile with Finance.
• Ensure timely handover of payments to Finance with proper documentation. Administrative & Reporting
• Scan, file, and maintain operational documents in sequence.
• Update ERP system with accurate transaction data.
• Prepare weekly and monthly operational reports. Product Service & Maintenance
• Install, service, and maintain dispensers and diffusers.
• Provide consumables and manage sample deliveries.
• Retrieve, dispose, and record returned equipment. Compliance & Governance
• Avoid manual corrections to system-generated documents; follow authorized processes.
• Ensure adherence to local laws, regulations, and company policies.

Requirements

• Basic: High School Diploma or equivalent.
  • Preferred: Diploma/Certificate in Business Administration, Supply Chain Management, Office Management, Accounting, or Finance
  • Minimum 1–2 years in a similar role (operations, logistics, or customer service).
  • Experience in distribution/logistics operations.
  • ERP and TMS usage for order fulfilment and delivery tracking.
  • Knowledge of UAE customs, import/export procedures, and documentation.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent verbal and written English (Arabic preferred).
  • Strong organizational, problem-solving, and decision-making skills.
  • Ability to adapt to changing priorities and work flexible hours, including weekends and holidays.

About the company

Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles. Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more. The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to: - Streamline their operations. - Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard. - Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests. - Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages. Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.

Job Summary

We are seeking a
dynamic and competent Operations Manager
to oversee and streamline the day-to-day operations of our Head Office and factory. The ideal candidate should have a strong background in
operations, HR, and administrative management
, with a proven ability to implement systems, drive efficiency, and manage cross-functional teams. This role demands
strategic thinking
,
excellent people skills
, and the ability to work closely with leadership to ensure optimal performance and compliance across all departments.

Key Responsibilities

Operational Oversight

• Supervise daily business activities across departments.
• Ensure smooth coordination between Production, Procurement, Logistics, Finance, Sales & Marketing.
• Monitor key performance indicators (KPIs) to enhance operational efficiency.
• Identify areas for process improvement and implement effective solutions.

Human Resource Support

• Oversee recruitment, onboarding, and exit procedures in coordination with relevant departments.
• Maintain staff records, attendance, and leave management systems.
• Ensure compliance with labor laws and internal HR policies.
• Support in resolving employee conflicts and grievances.
• Assist in organizational restructuring and manpower planning.

Administrative Leadership

• Manage office and factory administration functions.
• Supervise support staff (drivers, casual workers, office assistants, seasonal staff).
• Ensure facilities, maintenance, safety & security, and supplies are in order.
• Maintain company documentation, contracts, and internal communications.

Policy & Compliance

• Assist in drafting and enforcing company policies and standard operating procedures (SOPs).
• Monitor adherence to internal controls and company procedures.
• Liaise with legal advisors, auditors, and regulatory bodies as required.

Reporting & Coordination

• Prepare periodic reports on operational performance, HR metrics, and compliance.
• Serve as a liaison between departments and top management.
• Coordinate meetings, prepare minutes, and follow up on action points.

Qualifications & Requirements

• Bachelor's Degree in Business Administration, HR Management, or a related field.
• Minimum
  7 years of experience
  in operations, with solid exposure to HR and administrative functions.
• Strong knowledge of
  Omani labor law
  and employment practices.
• Excellent
  leadership
  ,
  interpersonal
  , and
  decision-making
  skills.
• Proficiency in
  English
  ; Arabic is an advantage.
• Ability to work independently under pressure and manage multiple tasks efficiently.

Desirable Qualities

• Proactive, solutions-oriented mindset.
• Strong ethical standards and confidentiality.
• Experience in
  manufacturing or retail operations
  preferred.

Job Responsibilities:

• Install and set up shared power bank devices at partner locations.
• Conduct regular equipment maintenance, troubleshooting, and repairs.
• Monitor device performance and report technical issues in a timely manner.
• Support the operations team in ensuring smooth day-to-day running of the network.
• Occasionally assist with on-site coordination with merchants and partners.

Job Requirements:

• Valid motorcycle driving license (mandatory).
• Prior experience in equipment installation, maintenance, or related field is an advantage.
• Ability to work independently and take responsibility for assigned tasks.
• Basic technical or electrical knowledge preferred.
• Good communication skills.

职位类型:全职

薪资: 每月﷼200.000起

We're Hiring – Operations Manager

Join Our Growing Team at International Rent a Car

We are seeking a highly motivated and experienced Operations Manager to oversee and enhance our day-to-day operations across multiple branches. The ideal candidate will ensure smooth workflow, improve efficiency, and uphold the highest standards of service for our valued customers.

Key Responsibilities:

• Manage and supervise daily branch operations.
• Oversee fleet management, rental processes, and customer service standards.
• Ensure compliance with company policies and local regulations.
• Develop operational strategies to improve efficiency and reduce costs.
• Lead, train, and support branch teams to achieve performance targets.
• Monitor and analyze operational reports to support management decisions.

Requirements:

• Proven experience (5+ years) in operations management, preferably in car rental, transportation, or any relevant industry.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks effectively.

Job Type: Full-time

We are seeking for a field operations manager in one of our contract sites. We are contracting heavy logistics fleets (prime mover, tankers, forklift, crane etc) to our clients and we need a strong manager to oversee the operations.

What we need from you?

• Strong Background operations of large heavy duty fleet in Oil & gas industry
• Effective leadership and team management skills.
• Critical thinker and problem-solving skills to identify and implement process improvements.
• Asset & Equipment Maintenance: Oversee preventive and predictive maintenance programs to ensure asset integrity and minimize downtime.
• can work under pressure

Job Type: Full-time

Experience:

• oil & gas heavy duty vehicle logistics: 5 years (Required)

Language:

• english (Required)