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Career Opportunities with Knowtion Health

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Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals?

The Commercial Operations Business Systems Analyst plays a pivotal role in supporting the Commercial team by managing key business systems, analyzing data to identify trends, recommending process and tool improvements, and delivering actionable insights that enhance strategy execution and drive revenue growth.

What's Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won't simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Drive increased revenue and faster sales cycle through the design and implementation of Commercial business systems-based workflows and business processes (HubSpot, Salesforce, Conga, Tableau, etc.)
• Direct the process and flow of information for account planning, forecasting, client management/initiatives, list management, lead tracking, client reporting, internal reporting, and general Commercial support
• Lead, design, and build projects to further develop Commercial business systems
• Own and manage day-to-day configuration, support, and maintenance of all Commercial business systems
• Develop and maintain Commercial business system reports, dashboards, and other tools to track key performance indicators (KPIs) and provide insights to stakeholders
• Support the needs of Commercial team members and leaders by providing analytical insights and operational improvements
• Collect, analyze, and interpret data related to various commercial operations, such as sales performance, customer contracts, and pricing
• Manage complex deal review processes, inclusive of standard and non-standard contract triggers that drive varying market and customer requirements; Run continual analysis of deal review commitments and effectiveness and report those observations to Commercial leadership for consideration in strategic business decisions
• Distill global insights into business recommendations by identifying meaningful indicators and trends
• Identify bottlenecks, inefficiencies, and opportunities for improvement in commercial operations, proposing and implementing changes to streamline processes and enhance efficiency
• Train Commercial business system end-users and provide ongoing support to ensure high adoption and effective use of business system capabilities across the Commercial team

What you bring:

• 5+ years of experience in a Commercial Operations Business Systems Analyst role and a track record of successful application of diverse analytical approaches
• 5+ years' expert experience owning, administering, and managing Commercial business systems (Salesforce, HubSpot, Conga, Tableau, etc.); demonstrated deep understanding of Objects features, functionality, and best practices
• Strong understanding of GTM systems and B2B sales cycles, including CPQ and pipeline/lead management
• Ability to find a story in a data set and provide a coherent narrative about a key data insight; Excellent analytical skills, with the ability to translate data into actionable insights

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, IN, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA