5 Operational Management jobs in Oman
Operations Manager
Posted 5 days ago
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The mission of Operations Manager - Commodities consists of managing and supervising daily operations of Commodities Business as per mandated operating procedures, adhering to guidelines of operations and procedures set. Further the objective includes developing Metals & Minerals (M&M), Fertilizers, Agri and other business lines in Commodities business segment. The role is accountable for operational excellence, strategic growth, profitability, and client satisfaction, ensuring the highest standards of performance and compliance
MAIN ACCOUNTABILITIES:
Business Development & Strategy
- Work closely with the Regional Business Head (Commodities) to design and implement strategic plans to expand geographical coverage and market share for the M&M business line.
- Identify and prioritize new business opportunities, clients, and markets to drive growth.
- Contribute to strategic market intelligence, including competitor analysis, pricing, and service differentiation strategies.
Sales & Client Relationship Management
- Actively support the sales team by providing technical and operational insights to enhance client proposals and win rates.
- Develop and maintain strong relationships with key clients and stakeholders to ensure retention, satisfaction, and growth opportunities.
- Attend and lead client meetings regularly (minimum of three key clients per month) to address service quality, resolve concerns, and explore new business opportunities.
Operational Excellence & Execution
- Oversee end-to-end operations of all BL, ensuring timely and accurate execution of all services to meet or exceed client expectations.
- Implement standard operating procedures (SOPs) to minimize operational errors, delays, and client complaints.
- Monitor day-to-day operations to ensure compliance with Cotecna’s quality standards, environmental regulations, health and safety standards, and other applicable regulatory requirements.
Financial Management
- Prepare, manage, and report on budgets and forecasts for the Commodities business line in coordination with the Regional Business Head.
- Assume full P&L accountability and implement cost control measures to ensure profitability within agreed budgets.
- Identify and manage financial risks, including credit and operational risks.
Team Leadership & Development
- Lead, mentor, and develop the operations and coordination team to build a high-performing, client-focused workforce.
- Drive performance management, including setting clear KPIs, conducting regular reviews, and implementing corrective actions where needed.
- Develop and implement a robust talent development and succession planning program to ensure business continuity.
QUALIFICATION & EXPERIENCE:
- Graduate in any discipline.
- Minimum 2 Years relevant Operations experience in Testing, Inspection & Certification (TIC) Industry.
- Good Analytical skills with proficiency in English.
- Ability to work under pressure and to resolve conflicts, if any.
- Shall possess good risk assessment skills
- Creative problem solver who thrives when presented with a challenge.
- Fluent communication in person, on the phone, and in email.
- Good technical skills with respect to conformity and compliance.
- Decision making and risk assessment skills.
Commercial Operations Business Systems Analyst
Posted 4 days ago
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Career Opportunities with Knowtion Health
A great place to work.
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Commercial Operations Business Systems AnalystAre you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals?
The Commercial Operations Business Systems Analyst plays a pivotal role in supporting the Commercial team by managing key business systems, analyzing data to identify trends, recommending process and tool improvements, and delivering actionable insights that enhance strategy execution and drive revenue growth.
What's Attractive to the Right Candidate?
- Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
- Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won't simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
- Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.
The Opportunity:
- Drive increased revenue and faster sales cycle through the design and implementation of Commercial business systems-based workflows and business processes (HubSpot, Salesforce, Conga, Tableau, etc.)
- Direct the process and flow of information for account planning, forecasting, client management/initiatives, list management, lead tracking, client reporting, internal reporting, and general Commercial support
- Lead, design, and build projects to further develop Commercial business systems
- Own and manage day-to-day configuration, support, and maintenance of all Commercial business systems
- Develop and maintain Commercial business system reports, dashboards, and other tools to track key performance indicators (KPIs) and provide insights to stakeholders
- Support the needs of Commercial team members and leaders by providing analytical insights and operational improvements
- Collect, analyze, and interpret data related to various commercial operations, such as sales performance, customer contracts, and pricing
- Manage complex deal review processes, inclusive of standard and non-standard contract triggers that drive varying market and customer requirements; Run continual analysis of deal review commitments and effectiveness and report those observations to Commercial leadership for consideration in strategic business decisions
- Distill global insights into business recommendations by identifying meaningful indicators and trends
- Identify bottlenecks, inefficiencies, and opportunities for improvement in commercial operations, proposing and implementing changes to streamline processes and enhance efficiency
- Train Commercial business system end-users and provide ongoing support to ensure high adoption and effective use of business system capabilities across the Commercial team
What you bring:
- 5+ years of experience in a Commercial Operations Business Systems Analyst role and a track record of successful application of diverse analytical approaches
- 5+ years' expert experience owning, administering, and managing Commercial business systems (Salesforce, HubSpot, Conga, Tableau, etc.); demonstrated deep understanding of Objects features, functionality, and best practices
- Strong understanding of GTM systems and B2B sales cycles, including CPQ and pipeline/lead management
- Ability to find a story in a data set and provide a coherent narrative about a key data insight; Excellent analytical skills, with the ability to translate data into actionable insights
The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.
This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.
Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, IN, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA
Spa Operations Manager
Posted 6 days ago
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Mandarin Oriental Muscat is looking for a Spa Operations Manager to join our Spa team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting-edge of luxury experiences.
Mandarin Oriental Muscat
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a ballroom with spectacular views of the Arabian Sea and various banquet and meeting spaces for social and business events.
For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental offers legendary service, world-class amenities, and sweeping sea or mountain views.
Manager on Duty- Reports to the Director of Rooms.
- Responsible for the operations of the entire Spa & Wellness, including guest interactions.
- Review treatments and notes on Spa Soft.
- Manage daily spa operations, including guest complaints, therapist needs, telephone calls, and Spa reception.
- Conduct Spa and Fitness tours to review standards, procedures, and operational status.
- Coordinate scheduling of duty rosters, leave, and holidays for colleagues.
- Review treatment rooms and equipment daily to ensure standards are met.
- Motivate retail sales and ensure accurate recording of all sales.
- Document and discipline colleagues according to HR policies.
- Handle emails related to Spa, meetings, groups, and VIPs.
- Perform inventory checks for treatment rooms and products.
- Manage stock in the spa and storeroom.
- Ensure therapists are booked correctly and treatment rooms are used efficiently.
- Track training hours of therapists and check equipment regularly for safety.
- Submit purchasing requests periodically for professional products.
- Complete monthly inventory in SpaSoft.
- Evaluate current and new product lines for professional and retail use.
- Update KPIs monthly.
- Review treatment turn-away reports to maximize therapist time and meet financial goals.
- Prepare annual budgets and monthly statistics.
- Calculate tips and retail commissions daily.
- Oversee monthly incentives and create motivational programs.
- Ensure invoices are paid and monitor daily revenue figures.
- Conduct inductions and treatment training for new therapists.
- Sign off on monthly training calendars and conduct refresher courses.
- Ensure SOPs are taught and standards are maintained.
- Track training hours and update training matrices.
- Organize mystery shoppers and stay updated with industry knowledge.
- Handle guest complaints related to treatments and therapists.
- Coordinate lifestyle consultations for guests with medical considerations.
- Follow up on maintenance issues and review comments on review platforms.
- Review treatments and product sales bi-yearly.
- Develop and test new treatments and product lines.
- Coordinate with communications for journalist bookings and interviews.
- Develop marketing and promotional plans for the spa.
- NVQ Level 3 in Beauty Therapy or equivalent (CIDESCO, BTEC).
- 3-5 years of spa management experience.
- Experience in a five-star luxury hotel environment.
- Proficiency in Microsoft Office, Windows, Outlook, Spa Soft.
- Strong leadership and communication skills.
- Ability to share knowledge, work as part of a team, and manage finances.
- Excellent personal presentation and interpersonal skills.
- Learning & Development programs to support your growth.
- MOstay program offering complimentary nights and special rates.
- Health & Colleague Wellness initiatives.
- Retirement plans tailored to your service length and role.
Operations Manager (Recruitment)
Posted 24 days ago
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Operations Manager (Recruitment) Jobs in Musqat, Oman by Orion Engineering Services
Operations Manager (Recruitment) Orion Engineering Services - Musqat, OmanPosted In 12/9/2013
Job Description
ResponsibilitiesOperations
Manage and supervise the day-to-day operation of the Branch.
Manage all important communication and coordination with the Client as well as to the relevant Omani authorities, including attending regular meetings.
Manage and decide on all major human resource issues including training, hiring of new staff, taking disciplinary measures and lay-out of staff.
Ensure that all contractual obligations of the company towards the client and its customers are met.
Constantly identify and implement strategies to improve economic and technical performance of the company and ensure a high level of Client and Customer satisfaction.
Business Development
Identify opportunities for continued revenue growth in Oman and North Africa.
Cold Calling Clients and setting up meetings for both Oman and North Africa.
Establish contacts with Engineering/Oil & Gas Companies and build long term relationships.
Demonstrate ability to generate new accounts for augmentation.
Manage the placement of talent within client companies.
Obtain client requirements and service client needs through the urgent filling of orders.
Candidate will be supported by strong recruiting team support, and the appropriate sales tools needed to succeed.
To exploit the opportunities which support the development of the company's competitive and economic position.
Assessment of new business opportunities, potential target markets by conducting extensive market studies before starting any project.
Contact with experts and consultants in the field under study to determine economic situations prevailing in the employment sector that is examined.
Experience
Min: 5 Years
Career Level
Junior
Job Type
Full Time
Vacancies
2 Open Positions
Salary
Negotiable
Gender
Any
Degree Level
Bachelor's degree
Faculty / Institute
Any
Major
Management
Age
Any
Nationality
Any
Residence Location
Any
Languages
English - Fluent / Excellent
Own a Car
Any
Have Driving License
Yes
Qualifications
• Minimum 5 years relevant experience at Manager Level involved in Oil & Gas Recruitment/Manpower Supply.
• 5 years Business Development Experience in the Middle East and North Africa.
• Excellent industry contacts for Oman/North Africa.
• Ideal candidate will have a proven record in obtaining new clients and talking to executive level people.
• Recognised academic qualification (University Degree).
• The role also demands the individual who is self-driven with little monitoring and who can interact and develop strong client relationships. This position requires individuals to be self-motivated, demonstrate initiative and enthusiasm in carrying out their responsibilities and possess a highly professional demeanor.
• Good leadership skills.
• Good inter-personal and negotiation skills.
• Excellent English language skills.
• Driving License is a must.
• NOC from current employer.
Orion Engineering was established in 1987 to supply Engineering personnel to the Oil and Gas Industry. Since then the company has grown significantly and presently has in excess of 4000+ personnel on secondment worldwide.
Our blue chip client list includes major oil companies such as Shell, BP, Chevron Texaco and Exxon Mobil and major engineering contractors and suppliers such as Technip, Wood Group, Talisman and Wormald Tyco.
The division has offices at various strategic locations throughout the world including London, Houston, Aberdeen, Lagos, Doha, Singapore and 5 offices throughout Kazakhstan.
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Field Operations Manager - Oman
Posted 24 days ago
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Join to apply for the Field Operations Manager - Oman role at Viasat
About Us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What You'll Do
At Viasat Energy Services in Oman, you will oversee country-wide field operations servicing predominantly Oil and Gas customers on land and offshore. You will manage a dynamic team of field technicians, vehicle fleet, and overall day-to-day operations to meet internal and customer commitments.
The day-to-day
- Directly oversee and guide the field operations team, ensuring proper training and equipment
- Plan and assign tasks, manage schedules, and ensure timely completion of work
- Facilitate communication between field teams, other departments, and management
- Resolve conflicts and address issues in the field and with the team
- Monitor compliance with safety regulations, company policies, and industry standards
- Provide on-site safety training and guidance to the field operations team
- Ensure proper use, care, and maintenance of company assets and vehicles
- Report vehicle, safety incidents, or hazards promptly and create reports for Ops
- Coordinate with Area Manager, HSE, P&C, and participate in planning and execution of operations and projects
- Manage resources, ensuring adequate spare equipment, consumables, and materials
- Create and submit equipment/material cost estimates for purchasing and AFE creation
- Work closely with OPS WIL, Global Purchasing, and Finance teams
- Monitor project progress, quality, and performance against goals
- Prepare and submit regular reports on field activities and project status
- Ensure work meets quality standards and SLAs
- Identify and resolve problems during field operations
- Provide training and development for field staff
- Manage project budgets and control costs, implement cost-saving initiatives
- Interact with clients or stakeholders as needed
- Ensure accuracy of equipment inventory and safeguard assets
- Review and approve timesheets and overtime for payroll processing
- Collaborate with local regulators (Oman TRA, Chamber of Commerce, ROP, vendors, customs, etc.) for successful operations
What You'll Need
- Strong managerial skills, with at least 5 years managing a team of 5 or more
- Omani national required
- Experience in Field Operations and Project Management
- Experience in Telecommunications, preferably with VSAT and networking equipment
- Experience in Oil and Gas field operations with local operators
What Will Help You On The Job
- Strong managerial and team management skills
- Time management and prioritization skills
- Ability to handle high-pressure situations
- Responsiveness, accountability, and willingness to go the extra mile
- Understanding of customer and company objectives
EEO Statement
Viasat is proud to be an equal opportunity employer, creating a welcoming and diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, medical condition, marital status, genetics, age, veteran status, or other protected characteristics. For accommodation requests, please click here.
Seniority level- Not Applicable
- Full-time
- Management and Manufacturing
- Defense and Space Manufacturing and Telecommunications
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