13 Operating Systems jobs in Oman

Key Responsibilities

• Assist in preparing drawings, BOQs (Bill of Quantities), and technical reports.
• Support senior engineers in reviewing design calculations, plans, and specifications.
• Coordinate with site teams to monitor progress, resolve technical issues, and ensure quality standards.
• Maintain accurate project documentation, including reports, drawings, and material submittals.
• Assist in preparing tender documents, cost estimates, and project schedules.
• Conduct site inspections and prepare daily/weekly progress reports.
• Support in ensuring compliance with safety regulations and project guidelines.
• Liaise with contractors, suppliers, and consultants for project coordination.
• Provide technical support during project execution, testing, and handover.
• Perform other duties as assigned by the Project Manager or Senior Engineer.

Qualifications & Skills

• Bachelor's Degree/Diploma in Civil Engineering or related field.
• 1–3 years of experience in construction, infrastructure, or civil works (fresh graduates may also apply for junior roles).
• Knowledge of AutoCAD, Civil 3D, and MS Office applications.
• Familiarity with construction methodologies, standards, and codes.
• Strong organizational and documentation skills.
• Good communication and teamwork abilities.
• Ability to work under supervision and support multiple projects simultaneously.

Job Type: Full-time

Cybersecurity Technical Support Engineer

We are seeking a highly motivated Omani citizen to join our team as a Cybersecurity Technical Support Engineer, based in our office in Shatti Al Qurum in Muscat. The ideal candidate will be the first line of defense for our customers, providing expert technical assistance and troubleshooting to resolve cybersecurity-related issues. You will be responsible for diagnosing, documenting, and resolving a wide range of technical problems, ensuring our clients' systems and networks are secure and operational. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.

Key Responsibilities:

• Provide Level 1 technical support / trouble shooting for cybersecurity products and services, including firewalls, intrusion detection/prevention systems (IDS/IPS), Proxy, SASE, Vulnerability Management solution , and endpoint security solutions
• Some examples could be any of these vendors - Trellix, Cybereason, CrowdStrike, Forcepoint DLP and Web security, Skyhigh, Forta, Thales, Imperva, Rapid 7, Qradar, Tenable, Netskope, Palo Alto, Fortinet, etc
• Act as a first point of contact for customer-reported issues, accurately diagnosing problems and providing effective, timely solutions.
• Document all support interactions, troubleshooting steps, and resolutions in a ticketing system to build a comprehensive knowledge base.
• Collaborate with engineering and product development teams, vendors to escalate complex issues, provide feedback on product performance, and contribute to future product enhancements.
• Assist clients with the installation, configuration, and maintenance of cybersecurity software and hardware.
• Conduct routine Security solution health checks.
• Working on the documentations like SOP, As built, upgrade plan etc
• Stay up-to-date with the latest cybersecurity threats, trends, and technologies to provide informed and effective support.
• Educate customers on cybersecurity best practices and how to use our products to their full potential.
• Participate in the on-call rotation to provide emergency support for critical incidents.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 1 to 3 years of experience in a technical support, help desk, or IT support role
• Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with a variety of operating systems, including Windows, macOS, and Linux.
• Familiarity with common cybersecurity frameworks and methodologies (e.g., CIS, NIST, ISO
• Excellent problem-solving and analytical skills, with a meticulous attention to detail.
• Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Relevant industry certifications are a plus (e.g., CompTIA Security+, Network+, or vendor-specific certifications).
• Ability to work effectively under pressure in a fast-paced environment.

Job Title
: IT Support Agent

Contract Duration:
One Year Extendable

Role / Responsibility

• Log in the tickets received from the AIVS end-users .
• Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
• Be aware of SLAs, as per the agreement
• Address AIVS users' tickets regarding software, and networking.
• Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
• Must be aware of the functionality of the AIVS system and its workflow.
• Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
• Report issues in the support ticket tool by adding adequate description
• Immediate closure of the ticket after resolution
• Must understand the full support workflow
• Provide prompt and accurate feedback to AIVS end-users
• Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
• Prepare and submit the reports, as per agreement
• Prepare reports as requested by management
• Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
• Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
• Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
• Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
• Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.

Skills and Experience

• 4+Years Web Application and mobile Support Experience
• MIS and reporting
• Must understand how to qualify tickets and provide as first call resolution (FCR).
• Excellent problem-solving skills and documentation skills
• Proven customer service skills
• Excellent in Troubleshooting
• Advanced experience in Microsoft Office
• to Familiar with Information Technology - Software Development
• ERP, CRM
• Mobile applications, Power BI
• Oracle , UI Path
• Good communication skills (verbal and written)
• Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
• Location Muscat Governance

About the Role

We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.

Responsibilities

• Technical Support for ELV Systems:
• Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
• Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
• Support system installation, configuration, and setup of ELV equipment.

• Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.

• Networking Support:

• Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
• Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization's network and cloud-based services.
• Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.

• Implement and optimize network designs and configurations to enhance performance and security.

• SQL Database Management:

• Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
• Perform database queries, routine backups, and ensure the integrity and availability of data.

• Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.

• System Monitoring & Troubleshooting:

• Monitor ELV system components, network devices, and databases to ensure continuous operation.
• Analyze logs and system performance data to detect early warning signs of potential issues.
• Respond to system alerts and resolve issues in a timely manner to minimize downtime.

• Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.

• Documentation & Reporting:

• Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.

• Prepare regular system performance and incident reports for internal teams or clients.

• Collaboration & Training:

• Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
• Provide technical support and training to internal staff on the use and operation of ELV systems and databases.

• Assist in the preparation of manuals, user guides, and standard operating procedures.

• System Security:

• Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
• Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.

• Monitor and manage security protocols to prevent unauthorized access to networks and databases.

• Problem-Solving and Escalation:

• Diagnose complex technical issues affecting ELV systems, networking, and databases.
• Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
• Provide root cause analysis for system failures and propose solutions to prevent recurrence.

Qualifications

• Education:

• Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).

• Experience:

• Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
• Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
• Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
• Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.

• Familiarity with system integration, database management, and IT support practices in a corporate environment.

• Technical Skills:

• Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
• Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
• Experience with server setups and support, both physical and virtual environments.
• Familiarity with ELV system protocols, integration, and configurations.
• Proficient in using monitoring tools to track system and network performance.

• Knowledge of operating systems (Windows) and server management.

• Certifications (Preferred but not required):

• Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
• Microsoft SQL Server certification or equivalent database management certifications.
• ELV system certifications (e.g., CCTV, access control) are a plus.

Personal Attributes

• Strong analytical and problem-solving
• ∙ Strong analytical and problem-solving abilities.
• ∙ Excellent verbal and written communication skills.
• ∙ Ability to work effectively in a fast-paced environment.
• ∙ Strong attention to detail and organizational skills.
• ∙ Ability to manage multiple tasks and prioritize effectively.
• ∙ Ability to work both independently and as part of a team.
• ∙ Proactive and self-motivated with a passion for technology and continuous learning.

Overview

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.

As a Software Engineering Manager you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system, low-level debugging, critical thinking, problem-solving skills and management ability.

• Recruit, motivate, mentor, and enable your team to succeed in delivering quality products
• Set goals with the team; prioritize tasks, identify and measure team health indicators
• Maximise the results of team members and support their career growth
• Coordinate with project managers, HWE, QA and certification management
• Monitor projects from kickoff to post-mortem and handle escalations
• Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs
• Prioritize customer requests globally
• Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)
• Provide leadership for methodologies, strategies, standards, tools, and best practices
• Must be able to travel to the EU, USA, China, and Taiwan; (after covid-19 restrictions lift)

• A Bachelor (or higher) degree in STEM, preferably computer science or software engineering
• Proven track record in technical roles with Linux, preferably Ubuntu or Debian
• Commitment to development and testing methodologies, and maintainable code quality
• Experience with management responsibilities
• Ability to work collaboratively in a team environment
• Ability to be productive in a globally distributed team through self-discipline and self-motivation
• Commitment and energy to deliver on schedule
• Strong English and Chinese language communication skills, both written and verbal

• Making technical decisions for a team as a tech lead
• Software architecture and design experience
• Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML
• Participation in open-source development projects
• Experience with CI/CD

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Overview

Software Engineering Manager, Ubuntu Gaming at Canonical. Location: this role is based remotely in the Americas or EMEA region.

Join to apply for the Software Engineering Manager, Ubuntu Gaming role at Canonical.

The Software Engineering Manager for Ubuntu Gaming aims to make gaming on Ubuntu first-class. In this time for Linux gaming, compatibility tools like Proton have matured, but a well-rounded gaming experience includes performance, robust and secure anti-cheat mechanisms, full device support, and ease of content creation, sharing and discovery. By collaborating with open-source projects and other partners, you’ll contribute to Ubuntu and the wider Linux gaming ecosystem.

• Leading your team in optimising and expanding the Ubuntu gaming experience, focusing on the Steam Snap.
• Managing project timelines, balancing feature improvements with deadlines.
• Collaborating with stakeholders to align your team's work with other teams and company objectives.
• Conducting keen-eyed code reviews, focusing on quality, performance, and modern design principles.
• Collaborating with upstream projects like Proton and partners like Unity to enhance Ubuntu's gaming capabilities.
• Working closely with other teams to ensure a cohesive and comprehensive Ubuntu experience.
• Driving performance improvements across a wide range of hardware.
• Engaging actively with the open source and gaming community to gather feedback and collaborate on improvements.

• An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
• Proven ability to collaborate effectively with upstream projects and partners.
• Familiarity and experience with the Linux graphics stack spanning user-space components to low level kernel drivers.
• Exceptional software project management skills, encompassing risk assessment and resource allocation.
• Ability to balance technical leadership with effective team management.
• Excellent written and verbal communication skills for both internal and external interactions.
• Robust planning skills, demonstrated by your capacity to manage multi-cycle improvements.
• Ability to travel twice a year, for company events up to two weeks long

• A passion for technology and gaming, driving you to work with intelligent, motivated colleagues.
• Initiative in proactively identifying opportunities and solving challenges.
• Curiosity, flexibility, and a strong sense of accountability.
• A focus on soft skills, including passion, enterprise, and self-motivation.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.

We are hiring an Engineering Manager for Sustaining Engineering who is passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. The software stack includes everything from the kernel to user space applications and IaaS platforms. This position leads one of our regional teams and reports directly to the global Director of Sustaining Engineering. Our customers build large‑scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. The team is well staffed with experts in every time zone and is resourced to ensure a good work‑life balance and ongoing development of each team member.

As an Engineering Manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. You will provide technical leadership and have a solid background in software development to help your team grow professionally. You will influence culture, facilitate technical delivery, and work with your team on strategy and execution.

• Manage and lead a distributed team of engineers
• Hire, coach, mentor, provide feedback and career development guidance to your team
• Manage and measure key performance indicators (KPIs), and training
• Support timely delivery of bug fixes, patches, and other technical solutions to address business needs across technologies including Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
• Demonstrate the best of Canonical in customer interactions
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern software development practices
• Foster a healthy, collaborative engineering culture aligned with company values
• Collaborate with other teams in the organization
• Work from home with global travel up to 10% for internal and external events

• Professional software delivery experience using C, C++, Go, Python, or similar
• Knowledgeable and passionate about software development
• Leadership experience organizing and prioritizing complex problem resolution and bug fixes
• Experience with version control systems such as Git
• Experience with debugging tools such as gdb, crash or other
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Excellent communication skills in English, both verbal and written
• Experience with Linux, with a preference for Ubuntu
• Experience with Open Source and Open Source business models
• People management experience in a support organization is a strong plus

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance‑driven annual bonus or commission. We provide all team members with additional benefits that reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence — to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#opensource #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph

Overview

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.

As a Software Engineering Manager you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system, low-level debugging, critical thinking, problem-solving skills and management ability.

• Recruit, motivate, mentor, and enable your team to succeed in delivering quality products


• Set goals with the team; prioritize tasks, identify and measure team health indicators


• Maximise the results of team members and support their career growth


• Coordinate with project managers, HWE, QA and certification management


• Monitor projects from kickoff to post-mortem and handle escalations


• Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs


• Prioritize customer requests globally


• Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)


• Provide leadership for methodologies, strategies, standards, tools, and best practices


• Must be able to travel to the EU, USA, China, and Taiwan

• A Bachelor (or higher) degree in STEM, preferably computer science or software engineering


• Proven track record in technical roles with Linux, preferably Ubuntu or Debian


• Commitment to development and testing methodologies, and maintainable code quality


• Experience with management responsibilities


• Ability to work collaboratively in a team environment


• Ability to be productive in a globally distributed team through self-discipline and self-motivation


• Commitment and energy to deliver on schedule


• Strong English and Chinese language communication skills, both written and verbal

• Making technical decisions for a team as a tech lead


• Software architecture and design experience


• Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML


• Participation in open-source development projects


• Experience with CI/CD

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Software Engineering Manager - Container and Virtualisation Infrastructure

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.

The company is founder-led, profitable, and growing. Our mission is to build a next-generation private cloud infrastructure, combining KVM, Ceph, and SDN technologies to create a data center scale cloud that 'just works' and provides a mission-critical cloud for edge and core enterprise deployments.

We're hiring engineering managers with experience in high-quality microservice architectures and high-performance team leadership who also have deep familiarity with Linux kernel, virtualisation, storage and networking. As an engineering manager at Canonical you must have a solid technical background, but your responsibility is to run an effective team and develop the colleagues you manage.

Responsibilities:

• Lead a team of remote engineers
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern software development practices
• Participate in the engineering process through code and architectural review
• Engage with teams at Canonical, the open source community and partners
• Work from home with global travel for 4 to 6 weeks per year for internal and external events

Requirements:

• You understand modern Linux cloud computing technologies, including networking, storage, containers and K8s
• You love developing and growing people and have a strong track record of doing it
• You are focused on success and the delivery of timely, high quality software
• You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
• You have strong written and verbal technical communication skills
• You have experience programming in C and/or Go

What we offer:

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.