What Jobs are available for On Site Repair in Oman?

Key Responsibilities

• Assist in preparing drawings, BOQs (Bill of Quantities), and technical reports.
• Support senior engineers in reviewing design calculations, plans, and specifications.
• Coordinate with site teams to monitor progress, resolve technical issues, and ensure quality standards.
• Maintain accurate project documentation, including reports, drawings, and material submittals.
• Assist in preparing tender documents, cost estimates, and project schedules.
• Conduct site inspections and prepare daily/weekly progress reports.
• Support in ensuring compliance with safety regulations and project guidelines.
• Liaise with contractors, suppliers, and consultants for project coordination.
• Provide technical support during project execution, testing, and handover.
• Perform other duties as assigned by the Project Manager or Senior Engineer.

Qualifications & Skills

• Bachelor's Degree/Diploma in Civil Engineering or related field.
• 1–3 years of experience in construction, infrastructure, or civil works (fresh graduates may also apply for junior roles).
• Knowledge of AutoCAD, Civil 3D, and MS Office applications.
• Familiarity with construction methodologies, standards, and codes.
• Strong organizational and documentation skills.
• Good communication and teamwork abilities.
• Ability to work under supervision and support multiple projects simultaneously.

Job Type: Full-time

Cybersecurity Technical Support Engineer

We are seeking a highly motivated Omani citizen to join our team as a Cybersecurity Technical Support Engineer, based in our office in Shatti Al Qurum in Muscat. The ideal candidate will be the first line of defense for our customers, providing expert technical assistance and troubleshooting to resolve cybersecurity-related issues. You will be responsible for diagnosing, documenting, and resolving a wide range of technical problems, ensuring our clients' systems and networks are secure and operational. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.

Key Responsibilities:

• Provide Level 1 technical support / trouble shooting for cybersecurity products and services, including firewalls, intrusion detection/prevention systems (IDS/IPS), Proxy, SASE, Vulnerability Management solution , and endpoint security solutions
• Some examples could be any of these vendors - Trellix, Cybereason, CrowdStrike, Forcepoint DLP and Web security, Skyhigh, Forta, Thales, Imperva, Rapid 7, Qradar, Tenable, Netskope, Palo Alto, Fortinet, etc
• Act as a first point of contact for customer-reported issues, accurately diagnosing problems and providing effective, timely solutions.
• Document all support interactions, troubleshooting steps, and resolutions in a ticketing system to build a comprehensive knowledge base.
• Collaborate with engineering and product development teams, vendors to escalate complex issues, provide feedback on product performance, and contribute to future product enhancements.
• Assist clients with the installation, configuration, and maintenance of cybersecurity software and hardware.
• Conduct routine Security solution health checks.
• Working on the documentations like SOP, As built, upgrade plan etc
• Stay up-to-date with the latest cybersecurity threats, trends, and technologies to provide informed and effective support.
• Educate customers on cybersecurity best practices and how to use our products to their full potential.
• Participate in the on-call rotation to provide emergency support for critical incidents.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 1 to 3 years of experience in a technical support, help desk, or IT support role
• Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with a variety of operating systems, including Windows, macOS, and Linux.
• Familiarity with common cybersecurity frameworks and methodologies (e.g., CIS, NIST, ISO
• Excellent problem-solving and analytical skills, with a meticulous attention to detail.
• Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Relevant industry certifications are a plus (e.g., CompTIA Security+, Network+, or vendor-specific certifications).
• Ability to work effectively under pressure in a fast-paced environment.

About the Role

We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.

Responsibilities

• Technical Support for ELV Systems:
• Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
• Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
• Support system installation, configuration, and setup of ELV equipment.

• Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.

• Networking Support:

• Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
• Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization's network and cloud-based services.
• Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.

• Implement and optimize network designs and configurations to enhance performance and security.

• SQL Database Management:

• Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
• Perform database queries, routine backups, and ensure the integrity and availability of data.

• Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.

• System Monitoring & Troubleshooting:

• Monitor ELV system components, network devices, and databases to ensure continuous operation.
• Analyze logs and system performance data to detect early warning signs of potential issues.
• Respond to system alerts and resolve issues in a timely manner to minimize downtime.

• Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.

• Documentation & Reporting:

• Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.

• Prepare regular system performance and incident reports for internal teams or clients.

• Collaboration & Training:

• Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
• Provide technical support and training to internal staff on the use and operation of ELV systems and databases.

• Assist in the preparation of manuals, user guides, and standard operating procedures.

• System Security:

• Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
• Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.

• Monitor and manage security protocols to prevent unauthorized access to networks and databases.

• Problem-Solving and Escalation:

• Diagnose complex technical issues affecting ELV systems, networking, and databases.
• Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
• Provide root cause analysis for system failures and propose solutions to prevent recurrence.

Qualifications

• Education:

• Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).

• Experience:

• Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
• Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
• Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
• Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.

• Familiarity with system integration, database management, and IT support practices in a corporate environment.

• Technical Skills:

• Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
• Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
• Experience with server setups and support, both physical and virtual environments.
• Familiarity with ELV system protocols, integration, and configurations.
• Proficient in using monitoring tools to track system and network performance.

• Knowledge of operating systems (Windows) and server management.

• Certifications (Preferred but not required):

• Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
• Microsoft SQL Server certification or equivalent database management certifications.
• ELV system certifications (e.g., CCTV, access control) are a plus.

Personal Attributes

• Strong analytical and problem-solving
• ∙ Strong analytical and problem-solving abilities.
• ∙ Excellent verbal and written communication skills.
• ∙ Ability to work effectively in a fast-paced environment.
• ∙ Strong attention to detail and organizational skills.
• ∙ Ability to manage multiple tasks and prioritize effectively.
• ∙ Ability to work both independently and as part of a team.
• ∙ Proactive and self-motivated with a passion for technology and continuous learning.

1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.

2. Responsible for pre-sales access testing of new products,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.

3. Communicate with customers on products and technologies, and enhance customer satisfaction.

4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Solar Turbines

Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc. Solar manufactures the world's most widely used family of mid-sized industrial gas turbines, ranging from 1 to 39 megawatts. More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours.

Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine and electric motor-powered compressor sets, mechanical drive packages, and generator sets, throughout a variety of industries such as Oil & Gas and the generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.

Solar is an innovative and progressive company already well established in pushing the boundaries of alternative fuels and helping to lead the energy market to a more sustainable future with carbon capture, methane reduction and our SoLoNox combustion technology. Couple the focus on sustainability with the culture of working at Solar and you get an opportunity for a lifelong career full of opportunities and personal development options.

Solar Turbines Powering the future through innovative, sustainable energy solutions.

With offices and facilities around the world, our recruits will collaborate and connect with Solar employees on a global scale. You will be welcomed into a workforce that powers the future with innovative ideas that you help to make a reality.

The New Graduate Field Service Representative Program provides the foundation for the future success of Solar Turbines engineers and the future success of the organization.

About the Early Talent Program

At Solar Turbines, we are dedicated to attracting and retaining next generation talent. Our new graduates have the opportunity work on projects that impact our business and the future of our company. The purpose of the program is to start the development and training of the next generation of highly capable and highly competent engineers. This is a 3-year rotational program for recently graduated engineers.

The training you receive will be a combination of classroom and on-line training, significant hands-on experience in the role of a field service representative and mentored controls system training at various Solar locations including Griesheim Germany, the Czech Republic, San Diego (CA), Mabank (TX) and Desoto (TX).

Each phase of the program emphasizes a different aspect of field operations, the topics covered include:

• Safety training
• Gas turbine package familiarization training
• Controls system training
• Customer services experience
• Engine Overhaul/Repair
• Power Generation and Gas compression
• Troubleshooting

• Structured on the job (Hands on) training at Customer Sites in the Field of the hiring district, this includes but is not limited to the following:

• Preventative Maintenance and inspection work including Servicing and Borescope Inspections.

• Major Component replacement (Gas Turbines, Gearboxes, Generators & Gas Compressors).
• Troubleshooting a variety of issues on Mechanical, Controls, Instrumentation & Electrical Turbomachinery systems.
• Commissioning of product upgrades and new packages.

This program offers an excellent opportunity to combine formal training with hands on experience in the field as Field Service Representative.

Qualifications/Skills/Attributes

• The successful candidate will have graduated within the previous three years with an engineering related university degree (or equivalent) and have obtained a final grade of a 2:1 or higher (or equivalent).
• Ability to travel frequently and for prolonged time periods to Solar facilities and customer sites.
• The successful candidate will be required to work safely and with little supervision in the field environment while maintaining a high degree of responsibility and professionalism.

• Ability to work in a high stress environment.

• Must be able to hold and maintain an offshore medical and survival certificate and/or other training/certifications as needed.

• Good IT skills are essential.

Ability work well as a member of a team and also as an individual

Posting Dates:

October 20, October 30, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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