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10 Office Manager jobs in Oman

Front Office Manager

Muscat, Muscat Minor International

Posted 26 days ago

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Job Description

Company Description

Rising above the fairways of the LA VIE Club Golf Course, Tivoli Muscat Hotel & Residences is a distinctive new address with a Western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention & Exhibition Centre.

This new-build property will comprise 79 elegant hotel rooms and 100 fully serviced branded residences. Interiors will reflect the elegance of European design with a modern edge, many enjoying impressive views over the course and surrounding hills.

Job Description

As the Front Office Manager of Tivoli Muscat , you will lead the Front Office team during the critical pre-opening and post-opening phases of the hotel. You are responsible for ensuring the smooth operation of all Front Office functions including Reception, Guest Relations, Concierge, and Bell Desk. You will be instrumental in setting up SOPs, training staff, and delivering Tivoli’s legendary guest service in line with our luxury standards.

Key Responsibilities:

Pre-Opening Phase:

  • Assist in the recruitment, onboarding, and training of Front Office team members.

  • Develop and implement Standard Operating Procedures (SOPs) in line with Tivoli brand guidelines.

  • Coordinate with IT and Operations teams for PMS (Property Management System) setup, front desk design, and back-of-house systems.

  • Participate in departmental budgeting, resource planning, and forecasting.

  • Collaborate with Sales & Marketing for VIP arrival preparations during soft openings and launch.

Operational Responsibilities (Post-Opening):

  • Oversee daily front office operations ensuring a seamless and personalized guest experience.

  • Manage the team in delivering high-quality service including check-in/out, guest inquiries, and problem resolution.

  • Ensure all guest requests, concerns, and feedback are handled promptly and professionally.

  • Maintain strong working relationships with other departments to ensure smooth guest operations.

  • Monitor room inventory, rate availability, and front office financial transactions.

  • Lead the team by example in grooming, behavior, and service standards.

  • Handle VIP guests and special requests with utmost attention and discretion.

People & Leadership:

  • Foster a positive and service-oriented work environment.

  • Conduct regular departmental meetings, briefings, and performance reviews.

  • Mentor and develop team members for career growth and succession planning.

  • Ensure compliance with local labor laws, hotel policies, and Tivoli standards.

Qualifications
  • Degree/Diploma in Hospitality Management or related field.

  • Minimum 3-5 years of experience in a similar role in a luxury or upscale hotel environment.

  • Prior pre-opening experience is highly preferred.

  • Strong knowledge of OPERA PMS and front office systems.

  • Excellent communication, leadership, and organizational skills.

  • Fluent in English; Arabic language skills are an advantage.

Additional Information
  • Opportunity to be part of a prestigious hotel launch in Muscat.

  • Competitive salary and benefits package.

  • Dynamic working environment with career advancement opportunities within Tivoli and Minor Hotels Group.

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Front Office Manager

Muscat, Muscat Minor International

Posted today

Job Viewed

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Job Description

Job Description

As the Front Office Manager of Tivoli Muscat, you will lead the Front Office team during the critical pre-opening and post-opening phases of the hotel. You are responsible for ensuring the smooth operation of all Front Office functions including Reception, Guest Relations, Concierge, and Bell Desk. You will be instrumental in setting up SOPs, training staff, and delivering Tivoli s legendary guest service in line with our luxury standards.

Key Responsibilities:

Pre-Opening Phase:

  • Assist in the recruitment, onboarding, and training of Front Office team members.
  • Develop and implement Standard Operating Procedures (SOPs) in line with Tivoli brand guidelines.
  • Coordinate with IT and Operations teams for PMS (Property Management System) setup, front desk design, and back-of-house systems.
  • Participate in departmental budgeting, resource planning, and forecasting.
  • Collaborate with Sales & Marketing for VIP arrival preparations during soft openings and launch.

Operational Responsibilities (Post-Opening):

  • Oversee daily front office operations ensuring a seamless and personalized guest experience.
  • Manage the team in delivering high-quality service including check-in/out, guest inquiries, and problem resolution.
  • Ensure all guest requests, concerns, and feedback are handled promptly and professionally.
  • Maintain strong working relationships with other departments to ensure smooth guest operations.
  • Monitor room inventory, rate availability, and front office financial transactions.
  • Lead the team by example in grooming, behavior, and service standards.
  • Handle VIP guests and special requests with utmost attention and discretion.

People & Leadership:

  • Foster a positive and service-oriented work environment.
  • Conduct regular departmental meetings, briefings, and performance reviews.
  • Mentor and develop team members for career growth and succession planning.
  • Ensure compliance with local labor laws, hotel policies, and Tivoli standards.
Desired Candidate Profile

Qualifications

  • Degree/Diploma in Hospitality Management or related field.
  • Minimum 3-5 years of experience in a similar role in a luxury or upscale hotel environment.
  • Prior pre-opening experience is highly preferred.
  • Strong knowledge of OPERA PMS and front office systems.
  • Excellent communication, leadership, and organizational skills.
  • Fluent in English; Arabic language skills are an advantage.
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Office Manager-Finance

Muscat, Muscat Global network solution and business

Posted today

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Job Description

Role Purpose (FEMALE VACANCY)

Lead the accounting function end-to-end: deliver timely and accurate monthly management accounts with clear commentary, maintain strong internal controls and Oman tax compliance, partner with leadership in Oman, Philippine, Thailand and the UK, and own the transition from Tally to Xero while uplifting processes and automation.

Required Qualification:

  • Bachelor's degree in Accounting;
  • 5–8 years of relevant accounting/finance experience, including ≥2 years in team leadership.
  • Strong track record in monthly close, reconciliations, budgeting/forecasting, and managing external audits.
  • Solid knowledge of Oman tax regulations.
  • Advanced Excel skills (lookups, pivots, templates); proficient with Express and ready to champion Xero adoption.
  • Fluent communication in English; able to draft management commentary/Board materials in English.
  • High integrity, ownership, attention to detail, and proactive problem solving.

Nice to Have

  • Hands-on experience leading an accounting system implementation/migration (Xero/SAP/Oracle/NetSuite) or connecting to planning/BI tools (e.g., Workday Adaptive Planning, BI dashboards).

Key Responsibilities:

  • Team leadership & coaching — Set goals/SLAs, review work quality, coach and develop the Senior Accountant and Accountant, plan resourcing and workflows.

Monthly close & analysis — Oversee full monthly close; prepare/review Management Accounts with

  • Variance analysis and concise, actionable commentary.
  • Reconciliations & controls — Ensure complete and timely GL/bank/AR/AP/FA/withholding/VAT reconciliations, documentation, and SOPs; strengthen internal controls.
  • Budgeting & forecasting — Lead annual budget, rolling forecast, and company cash-flow forecasting; track performance vs plan.
  • Statutory & audit — Lead annual Statutory Accounts and manage the external audit to completion; prepare notes and resolve audit points.
  • Tax & compliance — Oversee accurate, on-time filings, support tax planning and handle queries/audits.
  • Payroll oversight — Review payroll inputs, statutory deductions, coordinate with Admin Director.
  • Systems ownership — Own accounting systems, Chart of Accounts, master data, approvals, and integrations in partnership with IT.
  • Tally → Xero migration — Plan and lead the migration (process mapping, Chart of Accounts mapping, data migration, opening balances, UAT, training, cutover, post-go-live support).
  • Business partnering — Work closely with department heads and UK counterparts; translate complex issues into clear insights to improve profitability and cash flow.
  • Board reporting — Prepare materials and analysis for Quarterly Board Meetings (EN) with focused insights and recommendations.
  • Process improvement & projects — Identify and deliver measurable process/automation improvements; handle ad-hoc analyses and special projects.

*

  • If you fit in this criteria kindly share your CV to or share your cv to my Whatsapp

Job Type: Full-time

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Front Office Manager

Muscat, Muscat Marriott International

Posted today

Job Viewed

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Job Description

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

  • Develops specific goals and plans to prioritize, organize, and accomplish your work.

  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

  • Encourages and building mutual trust, respect, and cooperation among team members.

  • Serving as a role model to demonstrate appropriate behaviors.

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.

  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

  • Responds to and handles guest problems and complaints.

  • Sets a positive example for guest relations.

  • Empowers employees to provide excellent customer service.

  • Observes service behaviors of employees and provides feedback to individuals.

  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

  • Ensures employees understand customer service expectations and parameters.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

  • Implements the customer recognition/service program, communicating and ensuring the process.

  • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

  • Supervises same day selling procedures to maximize room revenue and control property occupancy.

  • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

  • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

  • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Participates in employee progressive discipline procedures.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Analyzes information and evaluating results to choose the best solution and solve problems.

  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

  • Performs all duties at the Front Desk as necessary.

  • Runs Front Desk shifts whenever necessary.

  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren't your typical hotel—but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

This advertiser has chosen not to accept applicants from your region.

Administrative Support Internship

Muscat, Muscat Siemens Energy

Posted today

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Job Description

A Snapshot of Your Day

As an Administrative Support Intern, you will immerse yourself in a dynamic environment, collaborating with senior management and board-level stakeholders to streamline communication across Siemens Energy. You'll engage in meaningful projects that enhance organizational efficiency, from coordinating complex schedules to maintaining vital office systems.

How You'll Make an Impact

  • Facilitate communication between senior management and team members to enhance business operations.
  • Manage administrative tasks, providing support to clients and dealers/agents.
  • Organize and maintain diaries, schedules, and prepare managers for meetings.
  • Coordinate with departments to set up meetings and ensure necessary preparations.
  • Establish travel arrangements and reconcile expense reports efficiently.
  • Maintain and update documentation, ensuring accuracy and completeness.

What You Bring

  • Bachelor's degree or equivalent in business administration or related.
  • Experience in organizing office operations and procedures for efficiency.
  • Proven ability to supervise admin staff and maintain office records.
  • Familiarity with multinational environments, particularly in the Gulf Region.
  • Proficiency in MS Office and adept at delivering tasks within tight deadlines.

About the Team

Our Corporate Functionsare essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • Opportunities to work with a global team
  • Opportunities to work on and lead a variety of innovative projects
  • Continual learning through the -Energy platform
LI-JG1
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Front Office Manager (Arabic Speaker)

Muscat, Muscat Aloft

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and building mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Responds to and handles guest problems and complaints.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
  • Ensures employees understand customer service expectations and parameters.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

  • Implements the customer recognition/service program, communicating and ensuring the process.
  • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
  • Supervises same day selling procedures to maximize room revenue and control property occupancy.
  • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

  • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Performs all duties at the Front Desk as necessary.
  • Runs Front Desk shifts whenever necessary.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Front Office Manager (Arabic Speaker)

Muscat, Muscat Marriott

Posted 3 days ago

Job Viewed

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and control property occupancy.
- Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Supporting Human Resource Activities**
- Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Runs Front Desk shifts whenever necessary.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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Business Development Manager (Facility Management Segment) M/W

Muscat, Muscat Newrest

Posted today

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Job Description

Newrest is looking for a Business Development Manager— Facility Management segment to support its development in Oman.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

Reporting to the General Manager, the Business Development Manager will be responsible for all contracts and the sales development through signature of new contracts.

In direct contact with the FM staff, you will support this segment and develop the business while ensuring a high level of quality and service, to coordinate the organization and contracts management.

Missions
  • Ensure the knowledge, the analysis and the synthesis of this market segment:
  • Gather, analyze and update all information related to this segment and prospects
  • Identify the strengths and weaknesses of Newrest and its competitors.
  • Identify the areas of lack of knowledge of the market, and with lucidity, take actions to fill these areas.
  • Take into account all information in Marketing & Sales Operational Plan (MSOP), in coherence with the Development Strategy of the company.

Responsible for the elaboration of the Development Strategy on FM market segment:

  • Through MSOP, define the priorities and design the operational plan on market segment and for each target.
  • Participate in the promotion of the image of the company on this market segment and region.
  • Participate in the retention of existing contracts.
Invitation To Tenders
  • Guarantee a signature performance on market movements.
  • Identify the expectations of the prospects, design and write the commercial proposal specific to the prospect requirements & expectations.
  • Negotiate, when agreed in the policy, to go to the conclusion.
  • Build profitable P&L according to the market and the company strategy.
  • Analyze the decision of the client to extract relevant information, drawing return on experience after 3-6 months of new contract life, resulting in gap analysis.
  • Assist on the mobilization phase along with the operations to ensure a consistent deployment of the promise.
Dealing with clients, managing, and monitoring of Facility management projects
  • Ensure the implementation of the contact standards within the financial targets defined while ensuring the client satisfaction.
  • Develop and deploy FM process within operation.
  • Plan, organize, maintain, and manage the operations and reliability of facilities and general infrastructure systems. Establish and monitor preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work.
  • Deal with emergency issues that arise.
  • Organize and develop the FM Team.
  • Organize and manage subcontractors.
  • Control and deliver on the financial targets set by the Group.

Ensure self-awareness on company QHSE policies & procedures and follow them.

  • Minimum 5+ years of experience in Business development in an international environment.
  • Experience in FM is mandatory.
  • A previous experience on Hard FM is appreciated.
  • Multi-cultural teams management.
  • Ambitious.
  • English fluent, second language is a plus (Hindi).
About Newrest

Specialist in out-of-home catering in 56 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 45,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

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Manager Investment Back Office

ahlibank

Posted today

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Job Description

SUMMARY OF ROLE
The Manager of Investment Back Office is responsible for overseeing all post-trade operational activities related to investment transactions.
This role ensures accurate & timely transaction settlement, reconciliation, custody, and reporting
of investment portfolios across products and asset classes, while maintaining compliance with regulatory and internal control requirements. The manager leads the back-office team, streamlines processes, implements automation where possible, and partners with the front office, Risk, Finance, Compliance, and external agents and partners, such as but not limited to CMA, MSX, MCD, Banks, custodians to ensure efficient, error-free, and timely investment operations.

The role has accountability for the
quality of service delivery
, implementing measurement frameworks and KPIs to monitor service levels, operational accuracy, and client satisfaction (internal and external).

Responsibilities
Investment Backoffice Operations & Supervision:


• Oversight of trade capture, confirmation, settlement, and lifecycle management for securities, derivatives, and other investment instruments.


• Ensuring Process Daily Sell and Buy Foreign Markets trades & Local Market and settlement accurate and on timely manner.


• Processing and control over brokerage account opening process, assuring speed, quality & compliance


• Distributes work/transactions based on volume and complexity to the best-fit team members.


• Monitor and authorize investment transactions, ensuring correctness in financial, technical, and regulatory aspects.


• Oversee payment message processing related to investment products/settlements.

Compliance, Risk Management, Reconciliation and Balancing:

• Ensure sanctions and compliance screening is conducted as per bank policies.


• Maintain robust internal controls to mitigate risks in investment transactions processing.


• Ensure reconciliation of transactions with general ledger (daily, weekly, monthly).


• Conduct periodic risk assessment for all investment-product transaction processes and implement necessary control measures.


• Ensure financial entries, system-generated output validation, and data postings are accurately recorded.


• Ensure correct calculation and recovery of commissions and charges in alignment with the bank's tariff structure.


• Monitor Nostro reconciliations in collaboration with the Finance department.

Valuations & Reporting:

• Ensuring accuracy of pricing, NAV calculations, investment accounting entries, and management/regulatory reporting


• Preparing and publishing Quarterly & Annual Financial statement on time.


• Board Secretary of Ahli Global Equity fund

Custody & Collateral

• Custodian Oversight: managing relationships with custodians, clearing agents, and collateral counterparties.


• Safekeeping of Assets: ensuring proper custody and record-keeping of securities and other investment instruments.


• Corporate Actions Processing – overseeing capture, validation, and execution of corporate actions (dividends, rights issues, mergers, splits, etc.) and ensuring accurate posting in portfolios.


• Income Collection – monitoring and reconciling dividend/interest/coupon income, ensuring timely collection and accounting.

Process Improvement & Documentation:

• Regularly review and update process manuals and Standard Operating Procedures (SOPs) to align with new implementations.


• Identify process gaps, recommend improvements, and ensure continuous enhancement of Investment Backoffice operations and overall service model


• Ensure effective escalation of operational risks and concerns to senior management

Product Expertise, Customer Service & Stakeholder Management:

• Contributes to the design and implementation of new investment products, aligned with the Bank's product strategy and evolving client needs


• Ensure high-quality customer service by responding to inquiries in a timely manner.


• Work closely with sales/front office team, branches, and other stakeholders to resolve client concerns.


• Ensure that customer requests and transactions are processed within agreed SLAs.

Service Quality, Reporting & MIS

• Establishing and monitoring service standards, metrics related to transaction trends and productivity trends, and KPIs to ensure operational excellence and continuous improvement.


• Provide necessary reports to senior management, regulators, and internal stakeholders as required.


• Is responsible for building and improving performance management framework for i) productivity/capacity measurement; ii) quality of service measurement; iii) Investment Operations team maturity/skill measurement.

Requirements


• Bachelor's degree in Banking and/or Economics and/or Finance and/or Business Administration.


• CFA, Capital Markets Back-Office Certification (CAMBOC) is added advantage.


• Minimum 7 years of banking experience with minimum of 5 Years in Investment-product-related Managerial experience.

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Project Management Office (PMO) Manager – Hybrid Role In Muscat, Oman | Apply Now

Baideshik Rojgar

Posted 15 days ago

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Job Description

workfromhome

Nokia is a global leader in mobile, fixed, and cloud networks, committed to driving innovation and technology leadership. With a strong focus on inclusivity, sustainability, and continuous learning, Nokia empowers its employees to create positive change and shape the future of connectivity.

Job Description

As a Project Management Office (PMO) Manager, you will oversee the implementation of Nokia’s project management methodologies, ensuring the successful delivery of customer projects within time, budget, and quality standards. This role requires close collaboration with project teams, legal, and government entities in Oman while ensuring compliance with local regulations. You’ll be part of a dynamic and collaborative environment where innovation and professional growth are encouraged.

Responsibilities:
  • Drive the implementation of Nokia’s project management methodology, tools, and best practices.
  • Monitor project execution, focusing on operational processes, cost management, and reporting.
  • Ensure compliance with Nokia governance practices and KPIs.
  • Proactively handle cost management via operational reviews and follow-ups.
  • Act as the main liaison for legal, government, and administrative matters in Oman.
  • Forecast resource demand and align with customer project needs.
  • Ensure 3–5 years of experience in a similar role.
  • Possess expertise in Project Management: risk, change, and communication management.
  • Have knowledge of Oman Labor Laws and Telecom Regulations (preferred).
  • Have skills in Office 365, SharePoint, and Windows.
  • Experience in project finances, cost control, and government relations.
Salary & Benefits

Nokia offers a competitive package including:

  • Well-being programs supporting mental and physical health.
  • An inclusive culture with employee resource groups, mentoring, and diverse teams.
  • Recognition as one of the World’s Most Ethical Companies and listed in Bloomberg’s Gender-Equality Index .
Why Join Nokia?

Nokia’s Network Infrastructure group plays a central role in expanding global telecom networks. With a focus on innovation and technical expertise, the team drives connectivity that empowers people worldwide. For more information about this job, contact us.

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