What Jobs are available for New Business in Oman?

Company Overview:

Whitewill is a leading real estate company specializing in luxury apartments and properties in the most prestigious locations across Dubai, Abu Dhabi, Ras Al Khaimah, Muscat, London, Moscow, and Miami.

We are looking for a proactive and detail-oriented
Business Assistant (Russian Speaking)
to join our Muscat office. This position involves working closely with senior management, supporting day-to-day business operations, coordinating meetings, preparing reports, and ensuring effective communication across different departments and international offices.

Key Responsibilities

• Manage the executive's calendar, schedule meetings, and coordinate business trips.
• Prepare analytical reports, presentations, and work with raw data to provide business insights.
• Review, draft, and proofread documents, contracts, and agreements for accuracy and compliance.
• Assist in managing correspondence (emails, calls, official letters) in Russian and English.
• Organize corporate events, conferences, and business trips in Oman and abroad.
• Prepare materials and reference notes for meetings and negotiations, including analytical briefs and background research.
• Support coordination with developers, partners, and clients regarding exclusive projects and collaborations.
• Maintain internal documentation and filing systems in an organized and confidential manner.
• Collect and analyze market data, prepare summaries for management decision-making.
• Assist in financial tracking, expense reporting, and budget preparation for projects and events.
• Monitor project deadlines, ensuring timely follow-ups and progress updates.
• Facilitate communication between departments, ensuring smooth workflow and information sharing.
• Act as a point of contact for partners, government entities, and international offices when required.
• Coordinate onboarding processes for new team members and provide administrative support to HR and operations.
• Assist in handling confidential tasks and sensitive information with discretion.

Requirements

• Fluency in
  Russian and English
  (spoken and written). Arabic is an advantage.
• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum 2–3 years of experience as a Business Assistant, Executive Assistant, or similar role.
• Strong organizational, analytical, and multitasking skills.
• Proficiency in MS Office (Excel, PowerPoint, Word) and ability to work with analytical data.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, attention to detail, and confidentiality.

Department Overview

Responsible for the full P&L of the Business and Wholesale unit, covering both traditional connectivity services and the growth of complex ICT and wholesale solutions.

Key Accountabilities

Wholesale Business Strategic planning & development

• Formulate OO's strategic plans for the Wholesale & B2B business taking into account Shareholder's expectations and Exco guidelines, opportunities/threats deriving from the external environment and the Company Weaknesses/Strengths.
• Develop the business strategy and the overall business plan of B2B across connectivity and ICT services and develop the strategy in alignment with the overall Ooredoo strategy and vision.
• Evaluate the directorate health and capabilities required to deliver the Wholesale Business Strategy.
• Build a strategic roadmap of new business opportunities that maximizes Company's returns by considering market attractiveness (Size, profitability, competition, …) and the difficulty to implement (resources, capabilities, complexity).
• Develop top-down targets, profitability level and resources required and align it with the overall strategy.
• Formulate a rolling 4 years' plan, which will enable OO to anticipate and react to changes in the market place, Oversight and consistency check of financial plan development.
• Develop an overall AOP plan identifying key projects to be implemented during the year and ensure resources allocation pulling together the individual AOP's from the different areas, reviewing and challenging those in order to complete a comprehensive aligned plan. Review and challenge AOP of each area.
• Coordinate with OG on all Strategic Initiatives to ensure proper alignment of plans and programs with the group level plans and overall targets.
• Contribute to creating and communicating the Annual Operating Plan, Strategic and Corporate Roadmaps for the organization.
• Review that products are developed considering customer support and long term customer satisfaction with the approval of the Operations & Services unit.

Strategy and Business Analysis

• Supervise the commercial strategy and execution, getting involved in the approval of value propositions, the development of megabids and the management of strategic accounts.
• Oversee the operations and services required along the customer journey after products and solutions are sold, including both service delivery and assurance.
• Oversee the identification, recruitment and management of strategic partners, taking an active role in building high level relationships and ensuring that partnerships are aligned with the customer needs identified in the Commercial unit.
• Provide Strategic perspective for the Wholesale business to the Management, related to market development and OO strategic position.
• Undertake periodic strategic analysis of the Wholesale business and ensure appropriate action is taken to enhance the business.
• Develop and implement a process to track long term "early warning signals" for emerging opportunities and/ or threats.
• Lead competitive Intelligence & analytics, benchmarking and market performance monitoring.
• Support the identification process for medium-to-long term / themes for potential partnerships or investments.
• Undertake the Business Case analysis for Strategic projects / pricing / promotions.
• Lead opportunity assessment of new business opportunities and support new businesses set-up comprising but not limited to evaluation of Market potential, strategic options and entry strategy, how to execute, financial and KPIs, risks and mitigation for the Wholesale Business.

Cross Functional Working

• Work with the CTIO to drive technology, business products, service and customer experience developments and CAPEX investment priorities
• Ensure that the centralized functions inside the B2C organisation deliver support to B2B according to agreed targets and negotiate those targets with the CCO

Leadership

• Provides Leadership, day-to-day direction and works with Department Heads to ensure the team members achieve highest levels of performance in order to deliver personal and departmental targets.
• Delegate effectively to the team in order that they develop their skills and knowledge.
• Establish an overall plan to develop the team capabilities and skills by providing them with project assignments, knowledge transfer, formal and on-the-job training.
• Leads, manages, coaches the team, appraise accurately on a frequent basis the team member's performance against their agreed performance contracts and support their delivery.
• Manages the allocation of resources within the department to effectively deliver the AOP and the department KPI's.
• Management of the department budget / costs.

Key Requirements

• Min 20 years of work experience with at least 5 years in a similar role with significant Telecom exposure
• Experience in managing P&L with revenue responsibility > USD 500m
• Experience of dealing with B2B across multiple industries
• Strong leadership and change management skills
• A strong grasp of the technical aspects of the telecom industry
• Previous roles with strategy, execution & transformation responsibility
• C-Level experience and dealing with Board and sub-committee matters
• Managerial experience with teams of similar size and scope
• Solid understanding of telecom industry trends
• High-level understanding of business models, trend analysis.
• Sound knowledge of finance management, risk analysis.
• Sound knowledge of regulatory issues (macro level)
• MS Office Proficiency
• Fluent in written and spoken English - Arabic a plus

Department Overview

Responsible for the full P&L of the Business and Wholesale unit, covering both traditional connectivity services and the growth of complex ICT and wholesale solutions.

Key Accountabilities

Wholesale Business Strategic planning & development

• Formulate OO's strategic plans for the Wholesale & B2B business taking into account Shareholder's expectations and Exco guidelines, opportunities/threats deriving from the external environment and the Company Weaknesses/Strengths.
• Develop the business strategy and the overall business plan of B2B across connectivity and ICT services and develop the strategy in alignment with the overall Ooredoo strategy and vision.
• Evaluate the directorate health and capabilities required to deliver the Wholesale Business Strategy.
• Build a strategic roadmap of new business opportunities that maximizes Company's returns by considering market attractiveness (Size, profitability, competition, …) and the difficulty to implement (resources, capabilities, complexity).
• Develop top-down targets, profitability level and resources required and align it with the overall strategy.
• Formulate a rolling 4 years' plan, which will enable OO to anticipate and react to changes in the market place, Oversight and consistency check of financial plan development.
• Develop an overall AOP plan identifying key projects to be implemented during the year and ensure resources allocation pulling together the individual AOP's from the different areas, reviewing and challenging those in order to complete a comprehensive aligned plan. Review and challenge AOP of each area.
• Coordinate with OG on all Strategic Initiatives to ensure proper alignment of plans and programs with the group level plans and overall targets.
• Contribute to creating and communicating the Annual Operating Plan, Strategic and Corporate Roadmaps for the organization.
• Review that products are developed considering customer support and long term customer satisfaction with the approval of the Operations & Services unit.

Strategy and Business Analysis

• Supervise the commercial strategy and execution, getting involved in the approval of value propositions, the development of megabids and the management of strategic accounts.
• Oversee the operations and services required along the customer journey after products and solutions are sold, including both service delivery and assurance.
• Oversee the identification, recruitment and management of strategic partners, taking an active role in building high level relationships and ensuring that partnerships are aligned with the customer needs identified in the Commercial unit.
• Provide Strategic perspective for the Wholesale business to the Management, related to market development and OO strategic position.
• Undertake periodic strategic analysis of the Wholesale business and ensure appropriate action is taken to enhance the business.
• Develop and implement a process to track long term "early warning signals" for emerging opportunities and/ or threats.
• Lead competitive Intelligence & analytics, benchmarking and market performance monitoring.
• Support the identification process for medium-to-long term / themes for potential partnerships or investments.
• Undertake the Business Case analysis for Strategic projects / pricing / promotions.
• Lead opportunity assessment of new business opportunities and support new businesses set-up comprising but not limited to evaluation of Market potential, strategic options and entry strategy, how to execute, financial and KPIs, risks and mitigation for the Wholesale Business.

Cross Functional Working

• Work with the CTIO to drive technology, business products, service and customer experience developments and CAPEX investment priorities
• Ensure that the centralized functions inside the B2C organisation deliver support to B2B according to agreed targets and negotiate those targets with the CCO

Leadership

• Provides Leadership, day-to-day direction and works with Department Heads to ensure the team members achieve highest levels of performance in order to deliver personal and departmental targets.
• Delegate effectively to the team in order that they develop their skills and knowledge.
• Establish an overall plan to develop the team capabilities and skills by providing them with project assignments, knowledge transfer, formal and on-the-job training.
• Leads, manages, coaches the team, appraise accurately on a frequent basis the team member's performance against their agreed performance contracts and support their delivery.
• Manages the allocation of resources within the department to effectively deliver the AOP and the department KPI's.
• Management of the department budget / costs.

Key Requirements

• Min 20 years of work experience with at least 5 years in a similar role with significant Telecom exposure
• Experience in managing P&L with revenue responsibility > USD 500m
• Experience of dealing with B2B across multiple industries
• Strong leadership and change management skills
• A strong grasp of the technical aspects of the telecom industry
• Previous roles with strategy, execution & transformation responsibility
• C-Level experience and dealing with Board and sub-committee matters
• Managerial experience with teams of similar size and scope
• Solid understanding of telecom industry trends
• High-level understanding of business models, trend analysis.
• Sound knowledge of finance management, risk analysis.
• Sound knowledge of regulatory issues (macro level)
• MS Office Proficiency
• Fluent in written and spoken English - Arabic a plus

We are looking for the System/Business analyst to join our team

Experience:

• implementation and refinement of IT products (preferably for external customers)
• building the concept of information system implementation and/or automation of a new business process in the existing system from scratch
• collecting requirements from the client
• development of technical documentation
• conduct trainings and presentations

Skills:

• experience with Creatio platform
• experience with automating business processes in banks and financial institutions
• knowledge of SQL
• knowledge of Figma

What will you do:

• interview with a client — identify business needs and offer the customer appropriate options for solving business tasks;
• develop and agree concepts of system implementation and technical design;
• set technical tasks for the development team and control the quality of the project solution;
• make system interface settings;
• protect and confirm the implemented technical solution with a client;
• conduct training for clients on effective use of the system.

Job Type: Full-time

Experience:

• Creatio platform: 1 year (Required)

Lead multi-channel retail & sales operations, manage P&L, and drive brand growth through strategic distribution, marketing, and market expansion. Ensure profitability, team alignment, and customer satisfaction across all channels.

No visa/sponsorship is available for this role. Kindly apply only if you can work with us without a visa/sponsorship.

Main Role (Overall Accountability)

1. Manage all the business analysis end-to-end for all change requests.
2. Analyze, define, detail and ensure that documentation of business requirements has enough details to be developed as software.
3. Serve as a liaison between business and IT teams by facilitating communication and determining software objectives that align with stated and unstated business needs.

Principal Accountabilities

• Complete understanding of business requirements and bank's processes / systems.
• Prioritize initiatives based on business needs and requirements.
• Ability to translate the business requirements into coherent, usable technology requirements and effectively document the same.
• Elicit business requirements using requirements workshop, document analysis, surveys, business process descriptions, use cases, scenarios and workflow analysis.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose
• High-level information into detailed business requirement document.
• Analysis of the feasibility and impact of various change requests received from departments in the modules / changes managed.
• Acts as a liaison between business users and technical analysts / developers in the analysis, design, configuration, testing and support of systems to ensure optimal operational performance. Coordinate with the Scrum Master to align user story grooming tasks into sprint plans.
• Be the liaison between the Business units, operations team, technology teams and support teams.
• Coordinate and ensure implementation of detailed requirements from the business stakeholders on: -

o Details of change

o Impact analysis

o expected process improvements

• Ensure effective change management and coordinate with the business and IT teams on various sprint planning activities.
• Conduct meetings and presentations to share ideas and findings.
• Identify the customization requirements wherever applicable and develop detailed user stories following best practices, ensuring to capture specifications and functional design.
• Responsibility to complete all BA related documentation and ensure solutions meet business needs and requirements.
• Prepare testing strategy document, including test cases/scenarios for any relevant testing such as UAT, sanity, regression, pilot and others.
• Support the timely and effective implementation of agile initiatives.
• Use expert judgment to identify and mitigate risks arising out of existing and proposed digital initiatives to ensure that development and enhancement of changes comply with Information Security, Internal Controls, Compliance and Legal.
• Identify and document any gaps found during various agile delivery phases and coordinate with the stakeholders to develop the most appropriate approaches to address them.
• Coordinate the testing activities (UAT) with the business users ensuring status updates are sent in accordance to the approved strategy and timely execution of the cases/scenarios.
• Support the preparation and development of training materials. coordinate with the training department to ensure effective end user training for all projects / changes done.
• Assist operations, branch, parameters & other business team for the functional queries in the product.
• Gather critical information from various stakeholders and publish useful MIS to business head.
• Final sign off, documentation process and migration to the production environment.

Other tasks and Duties

• To adhere to the bank policies and procedures.
• To be responsible for personal learning and development.
• To administrate and organize own work to ensure that it is accurate and meets quality targets, reasonable deadlines and reporting requirements.
• To undertake any other tasks, duties assigned by the direct superior.

Skills and Competencies

• Excellent networking capabilities to ensure that relationships are utilized positively to get the work done without delays
• Excellent analytical skills and knowledge of IT implementation
• Excellent oral and written communication skills
• Excellent interpersonal, problem-solving and project management skills
• Must be tactful, mature, and flexible with empathetic approach
• Strong communication and presentation skills
• Excellent negotiation skill
• Experience with agile planning and development tools (Atlassian-Jira, Confluence, Zephyr)
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• To have a good understanding of bank's implemented retail IBPS processes and a strong ability to understand the business needs and translate them into user journeys/stories
• Able to upskill bank's in-house business analysts

Qualifications

• Deep knowledge of agile practices, frameworks, and techniques
• 5-7 years of experience with business analysis in banking
• Background in Newgen's BPM product for branch process automation
• Bilingual - Fluent English and Arabic
• Overall knowledge of banking business
• Bachelor's degree (or equivalent years of experience)
• Agile or scrum certification preferred (e.g. CSM, CSP, CSPO, PSPO)
• Overall IELTS score of 7.0 and above (with minimum score of 6.5 for each individual band), or its equivalent in TOEFL; overall score of 94 and above (with minimum score of 20 for each individual section)

About the Role

We are looking for an experienced Business Analyst with strong professional expertise and a background aligned with PMI (Project Management Institute) standards. The ideal candidate will play a critical role in bridging business needs with technical solutions, ensuring that requirements are clearly defined, well-documented, and successfully implemented.

Key Responsibilities

• Elicit, document, and analyze business requirements from stakeholders and transform them into clear functional specifications.
• Facilitate workshops, interviews, and meetings with clients and teams to gather requirements.
• Perform gap analysis, assess business processes, and identify areas for improvement.
• Collaborate with project managers, developers, and testers to ensure requirements are implemented effectively.
• Develop and maintain detailed business process documentation (process flows, use cases, user stories).
• Ensure solutions align with PMI standards, governance, and compliance requirements.
• Support UAT (User Acceptance Testing) and assist in validating solutions before deployment.
• Contribute to project planning and tracking, providing insights into risks, dependencies, and opportunities.

Requirements

• Strong understanding of PMI methodologies and frameworks.
• Proven ability to create BRDs, FRDs, user stories, workflows, and process maps.
• Experience in working with enterprise applications, databases, and integration projects.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and client interaction skills (oral and written).
• Ability to work in agile and collaborative environments.
• Arabic language proficiency is a plus.
• PMI-PBA, CBAP, or other relevant certifications are an advantage.

Job Type: Full-time

The job holder will be responsible to analyze & develop creative solutions to real business challenges by collaborating multi-functional projects & identify areas for improvement. The Job holder will report to CEO and will work closely to build an effective strategy of data collection, analysis, and reporting that supports the business needs of the company & to make more informed business decisions.

Key Accountabilities:

· Facilitate business improvement via investigation, analysis, review & documentation of functional business specifications.

· Work closely with all the internal departments to identify & implement strategies to optimize sales, inventory & margin.

· Analyze the requirements and present in a legible and easy to understand format.

· Provide the data analysis that will enable multiple functional areas to hit key milestones on time.

· Prepare daily, weekly and monthly reports for all business channels performance to help leadership and business partners make decisions.

· Capable of pulling and analyzing data independently, interpret results, provide recommendations for simplification of opportunities & implement changes as needed.

· Adhere to all company standard operating policies and procedures.

· Additional projects and assignments as needed;

· Support preparation of business presentations.

· Timely execution of projects and programs to deliver real time solutions.

· Support the CEO in managing projects related to tops down planning, promotional processes and execution of strategy. In addition to supporting improvements in reporting, tools & approaches, the incumbent is expected to be instrumental in the execution of analysis, the development of conclusions and the presentation of findings and recommendations.

BUSINESS ANALYST

Knowledge, Skills & Experience

Education

Graduate/Master's Degree.

Language

English – Mandatory

Arabic – Beginner / intermediate

Job Experience

Minimum 2-3 Yrs. of experience as Business Analyst from Retail Industry

Technology

Basic MS office, Excel skills and PPT

Others

· Strong logical thinking, Analytical & Business problem solver

· Quick learner of new technologies and business functions

· Excellent Communication & Interpersonal skill

Master's Degree.

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

15+ yrs in luxury watch retail, sales, marketing & P&L mgmt. Expertise in strategy, brand growth, distribution, and leading high-performing teams. Strong market, financial & stakeholder skills.