What Jobs are available for Level 3 Support in Oman?

Location:
Multiple branches across Oman

Contract Type:
2-months (extendable)

Visa Status:
Valid legal employment status without requiring sponsorship

Start Date:
Immediate

About the Role:

We are seeking
5 IT Support professionals
to support a critical client project focused on upgrading IT infrastructure. You will primarily assist across branches with tasks ranging from Windows deployment to PC preparation, as well as general hardware and end-user support.

Responsibilities:

• Deploy and configure Windows across desktops and laptops
• Prepare and set up PCs for end-users
• Troubleshoot hardware and software issues
• Provide prompt support to users across branches
• Document work and report progress to the project manager

Requirements:

• Minimum 4 years experience in IT support or related roles
• Available to start work immediately
• Arabic & English fluency
• Familiarity with Windows deployment and PC setup
• Hardware troubleshooting skills
• Strong communication and problem-solving abilities
• Ability to work independently and meet tight deadlines

How to Apply:

Interested candidates, please apply here or send your CV to

Qualification

• Minimum Degree (BEng / BSc.) in Engineering or Sciences.
• Preferable advanced chemical applications certificates and courses.

Experience

• The personnel shall have minimum seven (7) years of working experience in oil and gas industry,
• Minimum five (5) years of working experience with specialty chemicals application and maintaining chemical injection skid and associated services.
• Chemical Applications in H2S environments

Role and Responsibilities

• he Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall perform investigative and consultation services on Company's existing chemical injection skids but shall not be limited to chemical skid tanks, pumps, piping, injection system, level transmitter, gauges and valves etc. on call off basis.
• The Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall ensure each working day at site shall have a daily, weekly and/or preliminary report and also supported with approved signed timesheet from PDO's personnel and/or Company Representative at site. Only number of days at Site (coastal or interior) with approved timesheet by Company Representative are payable. Contractor shall be responsible to mobilize/demobilize the Specialist from his home base to/from Company Site with all associated costs included in the mobilization/demobilization fee as per Section C5.
• Assisting team in the day-to-day business.
• Assist in Chemical Blending Facility, preparation of additive solutions, chemical mixing process, filling of finished products into drums/IBCs/ISO Bulk.
• Take samples of raw material and finished product chemicals, for physical and chemical measurements subject to quality control procedure.
• Field Visits with Chemical Engineer to Monitor, troubleshoot and optimisation of all chemical application programs, providing daily updates on performance.
• Provide on-site support with dosing, measuring, testing and chemical application assurance.
• Organise regular production chemistry reviews and current product

selection ensuring it meets the Company's needs

• Manage and oversee all aspects of production chemistry supply ensuring optimization and minimum stock levels are maintained.

Location:
Muscat/ may change

Employment Type:
Full-time

If you're a recent graduate ready to start your career in accounting, we'd love to hear from you

• Send your CV to
  

Key Responsibilities

• Assist in preparing drawings, BOQs (Bill of Quantities), and technical reports.
• Support senior engineers in reviewing design calculations, plans, and specifications.
• Coordinate with site teams to monitor progress, resolve technical issues, and ensure quality standards.
• Maintain accurate project documentation, including reports, drawings, and material submittals.
• Assist in preparing tender documents, cost estimates, and project schedules.
• Conduct site inspections and prepare daily/weekly progress reports.
• Support in ensuring compliance with safety regulations and project guidelines.
• Liaise with contractors, suppliers, and consultants for project coordination.
• Provide technical support during project execution, testing, and handover.
• Perform other duties as assigned by the Project Manager or Senior Engineer.

Qualifications & Skills

• Bachelor's Degree/Diploma in Civil Engineering or related field.
• 1–3 years of experience in construction, infrastructure, or civil works (fresh graduates may also apply for junior roles).
• Knowledge of AutoCAD, Civil 3D, and MS Office applications.
• Familiarity with construction methodologies, standards, and codes.
• Strong organizational and documentation skills.
• Good communication and teamwork abilities.
• Ability to work under supervision and support multiple projects simultaneously.

Job Type: Full-time

Cybersecurity Technical Support Engineer

We are seeking a highly motivated Omani citizen to join our team as a Cybersecurity Technical Support Engineer, based in our office in Shatti Al Qurum in Muscat. The ideal candidate will be the first line of defense for our customers, providing expert technical assistance and troubleshooting to resolve cybersecurity-related issues. You will be responsible for diagnosing, documenting, and resolving a wide range of technical problems, ensuring our clients' systems and networks are secure and operational. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.

Key Responsibilities:

• Provide Level 1 technical support / trouble shooting for cybersecurity products and services, including firewalls, intrusion detection/prevention systems (IDS/IPS), Proxy, SASE, Vulnerability Management solution , and endpoint security solutions
• Some examples could be any of these vendors - Trellix, Cybereason, CrowdStrike, Forcepoint DLP and Web security, Skyhigh, Forta, Thales, Imperva, Rapid 7, Qradar, Tenable, Netskope, Palo Alto, Fortinet, etc
• Act as a first point of contact for customer-reported issues, accurately diagnosing problems and providing effective, timely solutions.
• Document all support interactions, troubleshooting steps, and resolutions in a ticketing system to build a comprehensive knowledge base.
• Collaborate with engineering and product development teams, vendors to escalate complex issues, provide feedback on product performance, and contribute to future product enhancements.
• Assist clients with the installation, configuration, and maintenance of cybersecurity software and hardware.
• Conduct routine Security solution health checks.
• Working on the documentations like SOP, As built, upgrade plan etc
• Stay up-to-date with the latest cybersecurity threats, trends, and technologies to provide informed and effective support.
• Educate customers on cybersecurity best practices and how to use our products to their full potential.
• Participate in the on-call rotation to provide emergency support for critical incidents.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 1 to 3 years of experience in a technical support, help desk, or IT support role
• Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with a variety of operating systems, including Windows, macOS, and Linux.
• Familiarity with common cybersecurity frameworks and methodologies (e.g., CIS, NIST, ISO
• Excellent problem-solving and analytical skills, with a meticulous attention to detail.
• Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Relevant industry certifications are a plus (e.g., CompTIA Security+, Network+, or vendor-specific certifications).
• Ability to work effectively under pressure in a fast-paced environment.

Apt Resources is seeking a Java Support Engineer with solid experience in application troubleshooting and L2/L3 support. You'll be joining a dynamic IT support team within the banking industry, responsible for maintaining Java-based systems.

Key Responsibilities:

• Troubleshoot and resolve Java application issues.
• Monitor application performance and logs.
• Provide L2/L3 technical support and root cause analysis.
• Assist in deployments and code-level debugging.
• Coordinate with developers and DevOps for issue resolution.
• Use tools like JIRA or ServiceNow to manage tickets.
• Maintain SOPs and support documentation.

• 6 to 8 years of experience in Java development and application support.
• Strong understanding of Java-based systems and troubleshooting techniques.
• Experience with incident management and IT support workflows.
• Familiarity with tools like JIRA or ServiceNow for ticket tracking.
• Excellent communication and stakeholder coordination skills.
• Experience in banking or financial environments is a plus.

Salary: USD 2,500 - 3,000 per month

Company Description

Golden International Plastic Factory LLC is a leading manufacturer of specialized plastic sheets and films in Sohar, Sultanate of Oman. Under the brand name "GOLDEN," we produce a variety of underground utility protection products, including Cable Tiles, Warning Tapes, Detectable Warning Tapes, Caution Tapes, Aluminum Strip Detectable Tapes, SS Wire Detectable Tapes, Warning Mesh, Tape Tiles, HDPE Sheets, Polyethylene Sheets, and Polyethylene Sleeves. Our commitment to quality and innovation sets us apart in the industry.

Role Description

This is a full-time on-site role for a Backoffice Support Executive located in Muscat. The Backoffice Support Executive will be responsible for handling back office operations, managing office tasks, and supporting communication and coordination within the team. The role also involves assisting sales and finance departments with administrative tasks and data management.

Qualifications

• Proficient in Back Office Operations and Office Operations
• Excellent Communication skills
• Experience in supporting Sales operations
• Basic knowledge of Finance-related tasks
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively in an on-site environment
• Proficiency in Microsoft Office Suite
• Bachelor's degree in Business Administration, Finance, or a related field is preferred.

(Omani Nationals Only)

Key Responsibilities:

1. Customer Care & Relationship Management

• Handle customer inquiries and feedback through calls, emails, or in-person visits.
• Maintain excellent client relationships by offering prompt assistance and ensuring customer satisfaction.
• Conduct client visits whenever it's needed to address the requirements and gather feedback.
• Coordinate between departments to ensure smooth order processing, service delivery, and issue resolution.

2. Brand Representation & Corporate Events

• Represent the company at exhibitions, trade fairs, conferences.
• Assist in planning and coordinating company participation in business events and networking activities.
• Maintain a professional and approachable presence as the company's ambassador during external engagements.

3. Social Media & Digital Presence

• Manage social media accounts by planning, posting, and scheduling regular content updates.
• Suggest creative content ideas aligned with the company's brand tone and marketing goals.
• Coordinate with the design and marketing teams to ensure brand consistency across platforms.

4. Content Arabization & Localization

• Translate and adapt business content (posters, documents, web pages, etc.) into Arabic while maintaining accuracy and cultural relevance from time to time.
• Work with internal and external teams to ensure all materials meet local standards and brand guidelines.
• Review and proofread translated materials for clarity and tone consistency.

Key Qualities & Skills Required:

• Excellent communication skills in
  Arabic and English
  (spoken and written). Hindi is an advantage.
• Strong interpersonal and presentation abilities with a customer-first mindset and Business Development.
• Smart, well-groomed, and confident in public representation and client interactions.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Strong sense of responsibility, punctuality, and attention to detail.
• Basic understanding of marketing, event coordination, and business communication.
• A positive, energetic attitude, ability to handle strain and stress.

Purpose, Essential Duties and Responsibilities:

• Provide first-line technical support to employees and end-users, including troubleshooting hardware, software, and network issues.
• Provide day-to-day technical support to end-users on IT-related issues, including hardware, software, and network problems.
• Respond to user queries via email, phone, or in person, ensuring timely and effective resolutions.
• Assist in setting up and configuring computers, printers, and other peripherals for new users.
• Install, configure, and update operating systems and software applications.
• Log and track IT support tickets, ensuring timely resolution of issues and escalation when necessary.
• Assist in troubleshooting basic network connectivity issues (LAN, Wi-Fi, VPN).
• Maintain accurate documentation of support processes, issues, and resolutions.
• Actively participate in training programs to expand technical knowledge and skills.
• Assist in the management and tracking of IT hardware and software inventory.
• Perform additional IT-related tasks as needed to support the IT department.

Qualifications / Certifications

• Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Fresh graduates or candidates with minimal experience are welcome to apply.
• Experience with basic network troubleshooting (TCP/IP, DNS, DHCP).
• Prior experience in an IT support or helpdesk role (internships or projects) is a plus.

Job Type: Full-time

Simat Consulting is seeking a Business Support Executive (Omani) to join our dynamic team. This versatile role combines business analysis, public relations, and administrative support. It's an excellent opportunity for driven professionals looking to grow within a collaborative consulting environment

Responsibilities

• Manage public relations and external communications
• Coordinate tender management and prepare business proposals
• Analyze and interpret business data
• Provide day-to-day administrative and operational support

Requirements & Qualifications:

• 1–3 years of relevant experience
• Strong analytical and communication skills
• Fluent in both Arabic and English
• Ability to work independently and engage effectively with stakeholders

Join a leading boutique consulting firm that values innovation, excellence, and teamwork.

Qualified and interested candidates are invited to send their CVs to , mentioning the position title in the subject line.

Job Type: Full-time

Pay: RO RO per month