20 IT Support jobs in Oman
Technical Support Engineer ,
Posted 18 days ago
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Job Description
Join to apply for the Technical Support Engineer , role at Location Solutions
Join to apply for the Technical Support Engineer , role at Location Solutions
The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands-on hardware integration, technical troubleshooting, and customer interaction to deliver high-quality service and ensure customer satisfaction. This position plays a critical role in enhancing the functionality of our products by collaborating with internal teams and external partners, providing valuable insights for continuous improvement, and supporting our clients in optimizing their operations through the effective use of our solutions.
Role Details – Key Responsibilities And Accountabilities
Project Implementation Support (Hardware)
- Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.
- Create configurations for devices based on specific needs.
- Collaborate with hardware manufacturers to address bugs and resolve issues.
- Work closely with the system development team to implement improvement ideas and resolve bugs.
- Lead new installation projects, including maintenance, repair, and removal tasks.
- Provide guidance and support to technicians during installations and troubleshooting.
- Handle various customer requests and inquiries regarding our system through the Zoho Ticketing system.
- Provide customers with insights and recommendations to optimize their operations by analyzing system data.
- Collaborate with other teams to enhance company processes, particularly in ERP improvement.
- Conduct training sessions for clients to ensure effective use of our solutions.
- Conducting internal training for the team to enhance the quality and build up teamwork
- Conduct usability testing to gather valuable insights for enhancing the user experience.
- Work closely with the development team to ensure that software tools meet quality standards.
- Bachelor’s degree in engineering, computer science, or a related field.
- Proven experience in hardware and software technical support, preferably in fleet management or a related industry.
- Strong knowledge of GPS devices and vehicle accessories.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Strong communication skills, both verbal and written.
- Experience with Teltonika devices and Zoho Ticketing system is a plus.
- Ability to manage multiple projects and tasks simultaneously.
- willingness to travel for on-site installations and support when necessary.
- Availability to provide support during weekends, post-working hours, and public holidays in case of emergencies.
- Omani National required
Job Type: Full Time
Job Location: Oman Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
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Salalah, Dhofar Governorate, Oman 1 day ago
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#J-18808-LjbffrAdmin Support
Posted 16 days ago
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Job Description
Join to apply for the Admin Support role at Atlas
Join to apply for the Admin Support role at Atlas
We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.
As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People.
The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are.
We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.
If you are interested in working in a people-centric, global organization, apply below.
Admin Support will work closely with internal Legal & Compliance, Human Resources, and/or Operations teams to help organize and complete tasks, track progress, and maintain clear documentation.
Key Responsibilities:
- Assist in coordinating service or legal-related projects from initiation to completion.
- Provide general support for time-sensitive administrative and project activities.
- Schedule meetings, prepare agendas, and take notes to capture action items.
- Support project documentation, including plans, checklists, and reports.
- Follow up with team members to gather status updates and ensure deadlines are met.
Qualifications:
- Must be born in Oman
- High school diploma required; associate’s or bachelor’s degree preferred.
- 0–2 years of experience in a project support, coordinator, or administrative role.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word); familiarity with SharePoint is a plus.
- Clear communication skills and a team-oriented mindset.
- Willingness to learn and grow in a project-based support role.
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.
What We Offer
- The opportunity to work with a purpose — simplifying global expansion across borders and cultures
- A diverse and inclusive environment
- Country-specific benefits
- Flexible PTO
- Your birthday off and a day for you to volunteer and give back to the organization of your choice
- Generous Parental Leave Program
- Growth and development opportunities with access to a top learning content provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
Atlas Technology Solutions, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas will not tolerate discrimination or harassment based on any of these characteristics. Atlas encourages applicants of all ages.
Atlas will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.
Hiring decisions are based upon Atlas’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.
This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.
Atlas will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communication that pretends to be from Atlas from any other email address. Atlas will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas.
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Administrative
- Industries Human Resources Services
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#J-18808-LjbffrSupport Engineering Manager
Posted 6 days ago
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Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.
You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.
The role entails
- Management of a professional support team, including skills development and performance management
- Operational control, shift scheduling, accountability for key performance indicators (KPIs)
- Ensures that all customer cases are responded to within the SLA, and in a professional manner
- Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
- Accountability for customer satisfaction
- Contribution to the support knowledge base
- Continuous improvement to the team's processes and support service delivery
- Hire, develop and train support team to match business requirements
- Work with the leadership team to drive growth and transformation initiatives
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership experience, and preferably team management experience
- Confidence under pressure, with proven track record of high customer focus
- Preferably fluent in two languages, English being primary one
- Excellent communication skills (verbal and written)
- Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
- Proven track record of contributing to Open Source projects
- Software development experience
- Experience in working in support organizations
- Hands on experience with Canonical's products
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Strategy Support Officer
Posted 9 days ago
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Job Description
Sohar, Sultanate of Oman | Posted on 07/29/2025
- Major or specification: Business, Management, Marketing, and Related Support Services
- Qualification: Diploma
- Nationality: Omani
- City: Sohar
- Country: Sultanate of Oman
SOHAR Port and Freezone is a deep-sea port and freezone in the Sultanate of Oman, managed by SOHAR Industrial Port Company (SIPC), a 50:50 joint venture between the Port of Rotterdam and the Sultanate of Oman.
Job Description- Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
- Perform as a direct assistant to the head of department.
- Administrate and execute overall administrative tasks for the Strategy Affairs Department.
- Coordinate and facilitate department meetings, events, and visits.
- Process invoices, manage vendor payments, and manage calendars and appointments.
- Prepare, process, and archive various types of documentation in the department.
- Monitor the department's expenditure against the budget.
- Monitor and follow up on department performance dashboards.
- Ensure department business processes are up to date.
- Maintain the department webpage and update information as required.
- Act as the focal point for sharing information, data, and requests from other departments and external stakeholders. Develop relationships with key stakeholders for sourcing and exchanging relevant information.
- Follow up on the closure of audit observations in coordination with concerned personnel.
- Establish and maintain a system to share key news and developments regularly.
- Develop and maintain a system for basic research activities related to business strategy.
- Establish and maintain a system for analyzing competition, new trends, benchmarking, and government policies.
- Participate in networking events and provide feedback to the strategic planning team on new developments and trends.
- Contribute to continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity, and cost reduction.
- Ensure compliance with all relevant quality, health, safety, and environmental procedures to guarantee employee safety, product/service quality, and environmental compliance.
- Assist in preparing timely and accurate departmental statements and reports to meet requirements, policies, and standards.
- Bachelor's or Diploma degree in Business, Economics, Engineering, or Administration.
- 2-4 years of experience in a similar role.
- Strong influencing and relationship-building skills.
- Highly proactive and curious.
- Attention to detail with good research and analytical skills.
- Good problem-solving skills and effective communication skills in multiple formats.
- Proficiency in MS Office and relevant computer skills.
- Excellent planning and organizing skills.
- Fluent in Arabic and English, both written and spoken.
- Highly discreet, maintaining confidentiality at all times.
Support Engineering Manager
Posted 18 days ago
Job Viewed
Job Description
Join to apply for the Support Engineering Manager role at Canonical .
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We operate with a distributed team of 1200+ colleagues in 75+ countries, with few office-based roles, meeting in person a few times annually in various locations worldwide.
The company is founder-led, profitable, and growing.
Our regional Support Managers lead world-class Support teams—solving complex technical problems for customers globally on Ubuntu Server, Desktop, and public cloud. Key attributes include customer focus—ensuring customer satisfaction—and technical excellence—keeping support teams updated with the latest technology and troubleshooting efficiently. We are hiring managers for both our Cloud Support Group and Devices Support Group.
The role involves:
- Managing a professional support team, including skills development and performance management
- Operational control, shift scheduling, and monitoring KPIs
- Ensuring all customer cases are responded to within SLA and professionally
- Acting as the escalation point for customers and addressing escalations appropriately
- Maintaining accountability for customer satisfaction
- Contributing to the support knowledge base
- Continuously improving team processes and support service delivery
- Hiring, developing, and training support team members
- Collaborating with leadership to drive growth and transformation initiatives
Ideal candidates will have:
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership and team management experience
- Ability to work under pressure with a strong customer focus
- Fluency in English and preferably another language
- Excellent verbal and written communication skills
- Knowledge of Linux Desktop, OpenStack, Public Cloud, or Virtualization technologies
- Contributions to Open Source projects
- Software development experience
- Experience working in support organizations
- Hands-on experience with Canonical's products
Benefits include:
- Distributed work environment with biannual in-person team sprints
- USD 2,000 annual learning and development budget
- Annual compensation review and performance bonuses
- Additional benefits reflecting our values and local needs
About Canonical:
Canonical is at the forefront of the open source movement, publishing Ubuntu—the platform for AI, IoT, and cloud. We hire globally, set high standards, and promote excellence. Working remotely since 2004, we encourage innovative thinking, continuous learning, and skill development.
Canonical is an equal opportunity employer, committed to diversity and inclusion, and providing fair consideration regardless of background or identity.
#J-18808-LjbffrIT Support Engineer
Posted 18 days ago
Job Viewed
Job Description
Al Ghazi
Experience: 3 - 5 years
Salary: ₹ 10,00,000 - 14,00,000 P.A.
Location: Oman, Delhi NCR, Dubai/UAE, Bengaluru, Hyderabad, Qatar
Job Description:
Work effectively in a team environment to monitor, log, resolve, and escalate IT issues. Support IT infrastructure related projects, such as server or network upgrades, and office relocation and expansions. Manage multiple tasks and projects simultaneously, prioritizing workload efficiently. Support audio and visual technologies, including video conferencing, as well as participate in support of live events. Continually look for opportunities to develop solutions through automation.
Minimum Requirements:
- Bachelor's degree in Information Technology.
- Two to Four years of experience in an IT-related role.
Role: System Security
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Employment Type: Full Time, Permanent
Role Category: Admin/Maintenance/Security/Data warehousing
Education:
- UG: Any Graduate in Any Specialization, Graduation Not Required
- PG: Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Skills Required:
Audio Visual, Networking, Video Conferencing, IT Support, IT Infrastructure, Information Technology
Company Info:
Website:
Desktop Support Engineer
Posted 27 days ago
Job Viewed
Job Description
NAIKA Technologies
3 - 6 years
₹ 10,00,000 - 16,00,000 P.A.
Oman, Delhi NCR, Mumbai, Dubai/ UAE, Hyderabad, Qatar
Job description
Active participation in IT Projects such as depot moves, hardware rollout and implementation of application software enhancements as assigned by the IT Manager. Provide end-user IT support in all aspects including hardware, software and network infrastructure, either directly or through direct liaison and co-ordination with other members of the local IT Team, the Group IT teams and third-party suppliers.
Minimum Requirements:
Degree in Computer Science, or any related field is preferable.
Minimum of four years experience working within IT Support helpdesk environment.
Good communication skill.
Role : System Security
Industry Type : IT-Software, Software Services
Functional Area : IT Software - Application Programming, Maintenance
Employment Type : Full Time, Permanent
Role Category : Admin/Maintenance/Security/Datawarehousing
Education
UG : Any Graduate in Any Specialization, Graduation Not Required
PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required
Skill Required -
Network Infrastructure, Application Software, Networking, Desktop Support, Hardware, IT Support, IT Management, IT Projects, End User
Company Info
Website : overseasjobs-search.com
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Support Engineering Manager
Posted 14 days ago
Job Viewed
Job Description
Join to apply for the Support Engineering Manager role at Canonical .
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We operate with a distributed team of 1200+ colleagues in 75+ countries, with few office-based roles, meeting in person a few times annually in various locations worldwide.
The company is founder-led, profitable, and growing.
Our regional Support Managers lead world-class Support teams-solving complex technical problems for customers globally on Ubuntu Server, Desktop, and public cloud. Key attributes include customer focus-ensuring customer satisfaction-and technical excellence-keeping support teams updated with the latest technology and troubleshooting efficiently. We are hiring managers for both our Cloud Support Group and Devices Support Group.
The role involves:
- Managing a professional support team, including skills development and performance management
- Operational control, shift scheduling, and monitoring KPIs
- Ensuring all customer cases are responded to within SLA and professionally
- Acting as the escalation point for customers and addressing escalations appropriately
- Maintaining accountability for customer satisfaction
- Contributing to the support knowledge base
- Continuously improving team processes and support service delivery
- Hiring, developing, and training support team members
- Collaborating with leadership to drive growth and transformation initiatives
Ideal candidates will have:
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership and team management experience
- Ability to work under pressure with a strong customer focus
- Fluency in English and preferably another language
- Excellent verbal and written communication skills
- Knowledge of Linux Desktop, OpenStack, Public Cloud, or Virtualization technologies
- Contributions to Open Source projects
- Software development experience
- Experience working in support organizations
- Hands-on experience with Canonical's products
Benefits include:
- Distributed work environment with biannual in-person team sprints
- USD 2,000 annual learning and development budget
- Annual compensation review and performance bonuses
- Additional benefits reflecting our values and local needs
About Canonical:
Canonical is at the forefront of the open source movement, publishing Ubuntu-the platform for AI, IoT, and cloud. We hire globally, set high standards, and promote excellence. Working remotely since 2004, we encourage innovative thinking, continuous learning, and skill development.
Canonical is an equal opportunity employer, committed to diversity and inclusion, and providing fair consideration regardless of background or identity.
Manager Organization Applications Support
Posted 10 days ago
Job Viewed
Job Description
Provide operational support to the business enablement applications, ensure smooth and uninterrupted business operations.
Position Information
Title: Manager Organization Application Support
- Unit: Tech & Digital
- Division: Digital Application
- Location: Muscat
- Grade: L3
- Line Manager: Senior Manager Application Management
- Direct reports: 2
- Minimum role requirements:
- Bachelor’s degree in relevant discipline
- 6 years of total experience. Years of experience in leadership will be an advantage
- Ensure alignment of business enablement systems with company policies and procedures, and provide training to stakeholders on digital tools
- Collaborate with stakeholders to prioritize business needs and align application systems accordingly
- Ensure availability, reliability, and optimal performance of business application systems, managing incidents and problems
- Collaborate with development teams to ensure supportable and maintainable application designs
- Manage vendor relationships and contracts for application support, ensuring value delivery
- Develop and maintain documentation and knowledge management systems for application support
- Manage application support budget allocation and cost control
- Handle Release Management & Production Deployment
- Manage technical change management processes
- Oversee Applications Security Management & Compliance
- Manage Maintenance Contracts & Managed Service Management
- Provide L1 & L2 technical support for organization enablement applications
- Manage Incident & Problem Management
- Oversee Business Process Controls and internal & external Audit Execution Management
- Run regular recurring billing cycles
- Plan, execute, and certify User Acceptance Tests (UAT)
Leadership
- Assertiveness and Conflict Resolution
- Fostering Learning and Development
- Inspiring and Leading Others
- Leading Change and Cultivates Innovation
- Visioning and Alignment
- Drives Achievements
- Ethics & Compliance
- Timely Decision - Making
- Operational Support Systems Management
- IT Systems Maintenance
Assistant Finance & Business Support Manager
Posted 11 days ago
Job Viewed
Job Description
We are looking for a detail-oriented and proactive Assistant Finance and Business Support Manager to support the financial operations and strategic planning processes of our organization. This role is responsible for assisting in financial reporting, budgeting, cost control, and compliance while providing key business insights to support management decisions. The ideal candidate will possess strong analytical skills, a deep understanding of accounting principles, and the ability to communicate financial information clearly to both financial and non-financial stakeholders.
YOUR DAY-TO-DAY:
- Assist in the preparation of monthly, quarterly, and annual financial statements and management reports.
- Support the budgeting and forecasting process, including variance analysis and performance reviews.
- Ensure compliance with internal controls, financial policies, and regulatory requirements.
- Collaborate with department heads to provide financial insights that drive operational efficiency and profitability.
- Assist in monitoring cash flow, capital expenditures, and working capital management.
- Prepare cost and revenue analysis to support business decisions.
- Participate in internal and external audits, ensuring accuracy and timeliness of documentation.
- Support the Finance Manager in developing business plans, strategic initiatives, and financial models.
- Maintain and improve financial systems, tools, and procedures for efficiency and accuracy.
- Train and support junior finance team members, ensuring proper adherence to accounting procedures.
- Bachelor’s degree in accounting, Finance, or a related field; professional certification (e.g., ACCA, CPA, CIMA) is a plus.
- 3+ years of experience in a financial or accounting role, preferably in hospitality or a service-oriented industry.
- Strong understanding of accounting principles, financial analysis, and internal controls.
- Proficiency in financial software (e.g., SAP, Oracle, Sun, or similar ERP systems) and Microsoft Excel.
- Excellent organizational, analytical, and problem-solving skills.
- Strong communication skills and ability to present financial data to non-financial personnel.
- Ability to work under pressure and meet deadlines.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr