473 IT Manager jobs in Oman

Overview

To manage and control the project IT related requirements i.e networking, IT software & hardware support, user account management, Internet & intranet support and LAN/WAN management.

• Ensure software & systems are updated and healthy.
• Ensure security appliances are operational.
• Ensure the healthy voice and data network.
• Ensure Power and UPS are operational.
• Ensure data backup plan are in place.
• Ensures the timely availability of computer/laptop and multimedia for all events i.e. Meetings, Trainings, Interviews etc.
• Manage Desktop/Laptop/Server/Printer/Scanner/Multimedia deployment and availability.
• Liaison with Store/warehouse for hardware delivery to projects/office and inventory update.
• Oversee the user management with an approval process.
• Responsible for departmental staff for assigned tasks related issues and progress.
• Responsible to coordinate with corporate ICT Functional Leads related to LAN, WAN and other infrastructure related needs.

• Bachelor Degree in Computer Science.
• Over 5-8 years of overall experience with at least 5 years in networking/Support Administration.

• Technical domain.
• Target oriented.
• Quality conscious.
• Team building Skills.
• Analytical & decision making skills
• Interpersonal Skills
• Team player

• Associate

• Contract

• Information Technology

• Engineering Services
• IT System Operations and Maintenance
• IT System Training and Support

Job Title : IT Support Agent

Contract Duration: One Year Extendable

Role / Responsibility

• Log in the tickets received from the AIVS end-users .
• Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
• Be aware of SLAs, as per the agreement
• Address AIVS users' tickets regarding software, and networking.
• Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
• Must be aware of the functionality of the AIVS system and its workflow.
• Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
• Report issues in the support ticket tool by adding adequate description
• Immediate closure of the ticket after resolution
• Must understand the full support workflow
• Provide prompt and accurate feedback to AIVS end-users
• Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
• Prepare and submit the reports, as per agreement
• Prepare reports as requested by management
• Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
• Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
• Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
• Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
• Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.

Skills and Experience

• 4+Years Web Application and mobile Support Experience
• MIS and reporting
• Must understand how to qualify tickets and provide as first call resolution (FCR).
• Excellent problem-solving skills and documentation skills
• Proven customer service skills
• Excellent in Troubleshooting
• Advanced experience in Microsoft Office
• to Familiar with Information Technology - Software Development
• ERP, CRM
• Mobile applications, Power BI
• Oracle , UI Path
• Good communication skills (verbal and written)
• Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
• Location Muscat Governance

To manage and control the project IT related requirements i.e networking, IT software & hardware support, user account management, Internet & intranet support and LAN/WAN management.

• Ensure software & systems are updated and healthy.
• Ensure security appliances are operational.
• Ensure the healthy voice and data network.
• Ensure Power and UPS are operational.
• Ensure data backup plan are in place.
• Ensures the timely availability of computer/laptop and multimedia for all events i.e. Meetings, Trainings, Interviews etc.
• Manage Desktop/Laptop/Server/Printer/Scanner/Multimedia deployment and availability.
• Liaison with Store/warehouse for hardware delivery to projects/office and inventory update.
• Oversee the user management with an approval process.
• Responsible for departmental staff for assigned tasks related issues and progress.
• Responsible to coordinate with corporate ICT Functional Leads related to LAN, WAN and other infrastructure related needs.

• Bachelor Degree in Computer Science.
• Over 5-8 years of overall experience with at least 5 years in networking/Support Administration.

• Technical domain.
• Target oriented.
• Quality conscious.
• Team building Skills.
• Analytical & decision making skills
• Interpersonal Skills
• Team player

• Associate

• Contract

• Information Technology

• Engineering Services
• IT System Operations and Maintenance
• IT System Training and Support

Relationship Manager - Sales - Hospitality in USA

Requirements:

• Ability to understand and explain the company and its product.
• Familiarity with different sales techniques and pipeline management.
• Computer use competency.
• Strong communication, negotiation and interpersonal skills.
• Self-motivated and driven.
• Any graduate degree.

Overview

The Bar Manager position at Craft and Crew focuses on bar operations, employee management, sales building, vendor relations, and guest satisfaction for our bar guests.

• Manage and oversee all areas of the restaurant including Service Floor, Host Stand, Expo Line, Bar, and Kitchen during shifts. Work with your team to come up with solutions for issues and/or concerns. Make decisions on matters of importance.
• Oversee employees as they are assigned in different positions in the restaurant. Responsible for the direction and coaching of staff during volume hours on the Restaurant Floor. Upholding the Craft & Crew standards for quality food and service at all times, ensuring 100% guest satisfaction.

Responsibilities

• Must have previously worked in a similar capacity in a Five Star Hotel at least 2 years.
• Excellent reading, writing & oral proficiency in the English language
• Proven interpersonal skills with a track record of successful guest interactions and handling guest complaints.
• Excellent organizational skills, Attention to detail, Ability to multitask, Ability to negotiate, organize, delegate & work under pressure is required.
• Knowledge of Opera Software

• College education preferred

Overview

Working as the Café Manager at this premier corporate account, you are responsible for overseeing the day-to-day operations of the cafe.

• Lead and supervise cafe staff to ensure high-quality service and smooth daily operations.
• Manage inventory, cash handling, and point-of-sale systems.
• Coordinate with marketing and retail teams to support promotions and customer experience.
• Monitor cafe performance metrics and implement process improvements.
• Ensure compliance with safety, health, and company policies.

• Experience leading a team in a cafe or retail environment.
• Proficiency with computers and café/point-of-sale systems.
• Marketing or retail operational experience is preferred.

Hotel General Manager jobs in United States

Serves guests by providing sleeping accommodations and managing reservations of a 100-room hotel.

• Accomplishes hotel human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
• Develops hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.

4 days ago Be among the first 25 applicants

Reports To: Restaurant Manager / MD

Department: Operations

Job Summary:

The Restaurant Manager / Assistant Restaurant Manager supports the daily operations of the restaurant, ensuring high levels of customer satisfaction, team performance, and operational efficiency. This role acts as a leader on the floor, working closely with front and back-of-house staff to maintain service quality, enforce company policies, and meet sales and profit goals.

To be successful in this role, a Restaurant Manager / Asst. Restaurant Manager should have excellent communication and leadership skills, be able to work well under pressure, and have a strong understanding of the restaurant industry and its trends. They should also be knowledgeable about food and beverage service, have a keen eye for detail, and be able to manage multiple tasks and priorities simultaneously. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.

Key Responsibility:

• Training to employees, developing marketing plan and business development.
• Developing and implementing policies and procedures to ensure efficient operation of the restaurant, including scheduling, inventory management, and quality control.
• Managing the daily operations of the restaurant, including food preparation, service, and inventory management.
• Maintaining high standards of customer service, ensuring that customers are satisfied with their dining experience and addressing any complaints or concerns they may have.
• Overseeing the preparation and presentation of food and beverages, ensuring that they meet the restaurant's quality and safety standards.
• Keeping up to date with industry trends and best practices, and implementing changes to the restaurant's operations as needed.
• Overseeing the restaurant's financial performance, including achieving target vs budget, forecasting, and cost management.
• Ensuring compliance with health and safety regulations and food hygiene standards.
• Developing and implementing marketing strategies to promote the restaurant and increase customer traffic.
• Handling customer complaints and ensuring customer satisfaction.
• Maintaining accurate records of inventory, sales, and employee schedules.
• Creating and maintaining a positive work environment for staff, encouraging teamwork and motivation.
• Collaborating with the head chef to develop new menu items and specials.
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
• To accurately forecast business demands to ensure efficient staffing & food production
• To be responsible for all accounting and billing procedures in the outlets

Qualifications:

• 4 Years previous experience in similar role in reputed restaurant chain or international chain hotel.
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Team leadership
• Problem-solving and decision-making
• Time management

• Seniority level Mid-Senior level

• Employment type Full-time
• Industries Hospitality

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