13 IT Administrator jobs in Oman
HR Administrator
Posted 11 days ago
Job Viewed
Job Description
To ensure all team members are paid accurately and on time, while supporting hotel management in providing a safe, fun, and motivational work environment that complies with labour laws, company policies, and brand values.
At Hilton Garden Inn Muscat, we pride ourselves on being Brighthearted meaning we go above and beyond to exceed guest expectations. By acknowledging this Job Description, you agree to embrace flexibility, multi-tasking, and role versatility whenever needed, ensuring you shine in every situation.
Key Responsibilities
General HR & Administrative Duties
- Execute duties as assigned by the Support Services Manager or General Manager.
- Manage the full HR administration process, covering the entire Team Member lifecycle — from recruitment to exit.
- Process payroll for all hotel team members, reviewing accuracy and deductions, and reporting discrepancies to the Support Services Manager.
- Maintain complete and up-to-date team member files, ensuring compliance with company policies, labour laws, and relevant legal regulations.
- Prepare manning and payroll reports.
- Assist in monthly, quarterly, and year-end closings, and contribute to developing the annual payroll budget and manning guides.
- Coordinate the performance feedback and talent management process.
- Ensure, in collaboration with HODs, a smooth onboarding experience for all new team members.
- Work closely with HODs to develop, train, and retain talent through robust training and development offerings on property.
- Administer QA-relevant trainings, new hire orientations (NHOs), and other mandatory brand-specific trainings.
- Assist GM and management in driving engagement and trust.
- Promote company campaigns such as Travel with Purpose, , and Catch Me at My Best, engaging both GM and HODs.
- Perform additional HR or accounting duties as required.
- Proactively assist in operational departments when business needs arise.
- Act as a passionate host and role model, demonstrating HGI brand personality behaviours.
- Allocate rooms and flats for all employees, including managing transfers.
- Maintain an updated accommodation list at all times and inform HR of any changes.
- Monitor and control electricity and water consumption, taking weekly readings.
- Maintain an inventory system for all items procured for accommodation.
- Conduct a monthly bed linen inventory.
- Ensure all staff facilities are maintained in good order and cleanliness.
- Conduct regular inspections with the Housing Supervisor.
- Keep staff notice boards in accommodation updated with memos and information.
- Implement and enforce staff housing rules and regulations.
- Respond promptly to crisis or emergency situations.
- Oversee maintenance in accommodation and address requests in a timely manner.
- Liaise with tenants regarding building-related issues and concerns.
- Monitor and maintain the e-hotel and employee relations budget.
- Manage office procedures and maintain organized filing systems.
- Organize staff welfare activities such as the annual party, picnics, and extra activities.
- Ensure contracts for Executives and Grade A staff staying outside e-hotel accommodation are up to date and renewed as needed.
- Handle casual staff contracts, records, attendance, and monthly reports.
- Ensure staff cafeteria safety and hygiene standards are maintained.
- Prepare housing and employee relations Capex and budget.
- Manage staff locker hygiene and maintenance; ensure new staff receive lockers and records are updated.
- Handle the employee discipline process related to e-hotel accommodation.
- Maintain and regularly check employee passports.
- Two years in HR working within a variety of functions
- Proven ability to establish strong, influential relationships with all levels in an organization
- Demonstrated ability to think
- Proven ability to effectively and clearly convey ideas verbally and in writing
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Muscat Oman
Schedule
Full-time
Brand
Hilton Garden Inn
Job
Human Resources #J-18808-Ljbffr
HR Administrator

Posted 20 days ago
Job Viewed
Job Description
To ensure all team members are paid accurately and on time, while supporting hotel management in providing a safe, fun, and motivational work environment that complies with labour laws, company policies, and brand values.
At Hilton Garden Inn Muscat, we pride ourselves on being **Brighthearted** meaning we go above and beyond to exceed guest expectations. By acknowledging this Job Description, you agree to embrace flexibility, multi-tasking, and role versatility whenever needed, ensuring you shine in every situation.
# **Key Responsibilities**
# **General HR & Administrative Duties**
+ Execute duties as assigned by the Support Services Manager or General Manager.
+ Manage the full HR administration process, covering the entire Team Member lifecycle - from recruitment to exit.
+ Process payroll for all hotel team members, reviewing accuracy and deductions, and reporting discrepancies to the Support Services Manager.
+ Maintain complete and up-to-date team member files, ensuring compliance with company policies, labour laws, and relevant legal regulations.
+ Prepare manning and payroll reports.
+ Assist in monthly, quarterly, and year-end closings, and contribute to developing the annual payroll budget and manning guides.
+ Coordinate the performance feedback and talent management process.
+ Ensure, in collaboration with HODs, a smooth onboarding experience for all new team members.
+ Work closely with HODs to develop, train, and retain talent through robust training and development offerings on property.
+ Administer QA-relevant trainings, new hire orientations (NHOs), and other mandatory brand-specific trainings.
+ Assist GM and management in driving engagement and trust.
+ Promote company campaigns such as **Travel with Purpose** , ** ** , and **Catch Me at My Best** , engaging both GM and HODs.
+ Perform additional HR or accounting duties as required.
+ Proactively assist in operational departments when business needs arise.
+ Act as a passionate host and role model, demonstrating HGI brand personality behaviours.
# **Accommodation Management**
+ Allocate rooms and flats for all employees, including managing transfers.
+ Maintain an updated accommodation list at all times and inform HR of any changes.
+ Monitor and control electricity and water consumption, taking weekly readings.
+ Maintain an inventory system for all items procured for accommodation.
+ Conduct a monthly bed linen inventory.
+ Ensure all staff facilities are maintained in good order and cleanliness.
+ Conduct regular inspections with the Housing Supervisor.
+ Keep staff notice boards in accommodation updated with memos and information.
+ Implement and enforce staff housing rules and regulations.
+ Respond promptly to crisis or emergency situations.
+ Oversee maintenance in accommodation and address requests in a timely manner.
+ Liaise with tenants regarding building-related issues and concerns.
# **Employee Relations & Welfare**
+ Monitor and maintain the e-hotel and employee relations budget.
+ Manage office procedures and maintain organized filing systems.
+ Organize staff welfare activities such as the annual party, picnics, and extra activities.
+ Ensure contracts for Executives and Grade A staff staying outside e-hotel accommodation are up to date and renewed as needed.
+ Handle casual staff contracts, records, attendance, and monthly reports.
+ Ensure staff cafeteria safety and hygiene standards are maintained.
+ Prepare housing and employee relations Capex and budget.
+ Manage staff locker hygiene and maintenance; ensure new staff receive lockers and records are updated.
+ Handle the employee discipline process related to e-hotel accommodation.
+ Maintain and regularly check employee passports.
An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Two years in HR working within a variety of functions
+ Proven ability to establish strong, influential relationships with all levels in an organization
+ Demonstrated ability to think
+ Proven ability to effectively and clearly convey ideas verbally and in writing
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _HR Administrator_
**Location:** _null_
**Requisition ID:** _HOT0BV0C_
**EOE/AA/Disabled/Veterans**
System Network Administrator
Posted 10 days ago
Job Viewed
Job Description
Job Title : System Administrator and Network Administrator
Contract Duration: One Year Extendable
Job Summary:
We are seeking a skilled and dedicated System and Network Administrator to manage, maintain, and support our organization's IT infrastructure. The ideal candidate will ensure the reliability, performance, and security of systems, servers, and network components while providing technical support to end-users.
Key Responsibilities:
System Administration:
Install, configure, and maintain operating systems (Windows, Linux, etc.) and server hardware.
Manage user accounts, permissions, and access rights in Active Directory or equivalent systems.
Monitor and maintain system performance, ensuring high availability and reliability.
Implement and manage backup and recovery solutions.
Network Administration:
Design, configure, and manage local area networks (LAN), wide area networks (WAN), and virtual private networks (VPN).
Monitor network performance and troubleshoot issues to ensure optimal operation.
Install and configure network devices, including routers, switches, firewalls, and access points.
Ensure network security by implementing firewalls, intrusion detection systems (IDS), and other security measures.
IT Security and Compliance :
Perform regular security assessments and patch management to safeguard systems and networks.
Enforce compliance with company policies, industry standards, and regulatory requirements.
Respond to and mitigate cybersecurity incidents.
Support and Troubleshooting:
Provide technical support to resolve system and network-related issues.
Collaborate with vendors and service providers for hardware/software issues and upgrades.
Maintain detailed documentation of system configurations, procedures, and policies.
Upgrades and Optimization:
Plan and execute system and network upgrades to improve efficiency and scalability.
Evaluate emerging technologies and recommend improvements to IT infrastructure.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
Proven experience as a System Administrator and/or Network Administrator.
Proficiency in managing Windows and Linux servers.
Hands-on experience with networking protocols (e.g., TCP/IP, DNS, DHCP) and tools.
Knowledge of virtualization platforms (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
Strong troubleshooting and problem-solving skills.
Familiarity with cybersecurity principles and best practices.
Relevant certifications such as CCNA, MCSA, CompTIA Network+, or equivalent are a plus.
Key Competencies:
Excellent communication and teamwork skills.
Strong attention to detail and the ability to prioritize tasks effectively.
Adaptability to work in a fast-paced and dynamic environment.
#J-18808-LjbffrGlobal Payroll Administrator
Posted today
Job Viewed
Job Description
Overview
Join to apply for the Global Payroll Administrator role at Canonical .
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.
We are looking for an exceptional payroll administrator with experience of working with outsourced payroll bureaus to manage the company's end to end global payroll and contractor payments. You are reliable, diligent, and pay attention to details and always work towards improving current processes. Location: This role may be office based out of London or home based, and will report to our Global Financial Controller.
Responsibilities- Ensure all payrolls are always delivered on time and with 100% accuracy
- Process the payroll/contractor data in an organised and structured manner
- Manage all payroll deadlines and monthly payroll tasks
- Prepare payroll reports and provide monthly payroll data in journal format to finance for processing
- Comply with GDPR regulations and maintain payroll security/confidentiality
- Deal with payroll queries and resolve or escalate as required
- Constantly seek out ways to improve systems and processes to ensure a seamless flow between HR, Payroll and Finance
- Keep payroll policies up to date and write any new procedures as required
- Provide support to any project related activities from Finance and HR
- Provide support to Finance with reporting and audit queries
- Assist with future expansions of global payrolls and other projects
- Manage all payroll correspondence and act as a point of contact for all escalated payroll queries
- Maintain strong cross-functional team relationships
- Build strong relationships with vendors to ensure excellent service delivery and compliance in all countries
- Experience in a similar payroll role or working with outsourced payroll bureaus
- Excellent communication skills to converse with external parties and internal team members of all levels
- Strong process and planning mindset
- Ability to think outside the box and solve problems when faced with new challenges
- Excellent analytical skills and attention to detail
- Exceptional planning/organisational skills and being deadline oriented
- Ability to work with different software systems, and have excellent knowledge of spreadsheets and formulas
- Being a team player as well as being able to work independently
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level- Entry level
- Full-time
- Human Resources
- Software Development
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#J-18808-LjbffrSenior Administrator Training
Posted 3 days ago
Job Viewed
Job Description
Purpose:
Analyzing and designing training in an organization can be a fulfilling and lucrative employment opportunity. Senior Administrator Training positions can be diverse, allowing the employee to design training programs, implement and deliver them, and also measure their effectiveness within the organization.
Key Responsibilities:
- Research and develop training programs for the company.
- Develop curricula, evaluate training delivery, and measure results.
- Recommend changes to current programs or ideas for future ones.
- Meet with business leaders to identify business needs.
- Conduct interviews with low performers and key performers.
- Identify performance gaps.
- Analyze and categorize root causes.
- Align with business leaders to select interventions.
- Develop implementation plans with change management if needed.
- Supervise or direct the work of other employees in some cases.
- Analyze current and future training strategies and implement innovative training solutions.
Job Requirements:
Knowledge / Technical Skills:
• Thorough knowledge of Human Resource principles and tools.
• Working knowledge of Oracle, HRMS, and other ERP systems.
Educational Degree:
• Bachelor's degree in Marketing or a relevant field.
Experience:
• Minimum 4-5 years of relevant experience.
About The Company
Omantel is the pioneer of total communications solutions in the Sultanate of Oman. We offer a wide range of state-of-the-art services with extensive network coverage. We listen to understand your needs and value feedback. We strive to deliver on our promises.
Established in 1970, Omantel (including Oman Mobile) has been providing telecommunications solutions to the people and businesses of Oman, connecting even the most remote communities and contributing to Oman’s progress and development.
The Omantel logo embodies Omani heritage, featuring the Khanjar. Our color palette of blue and orange signifies professionalism, progression, and vibrancy. Our branding reflects our commitment to bringing individuals, families, businesses, and regions closer together through advanced communication technology.
Global Payroll Administrator
Posted 11 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We're looking for an exceptional payroll administrator with experience of working with outsourced payroll bureaus (US, UK, EU and/or additional jurisdictions) to manage the company's end to end global payroll and contractor payments. You'll have domain expertise in processing payroll in different countries. You are reliable, diligent and pay attention to details and always work towards improving current processes.
Location: This role may choose to be office based out of London or home based, and will report to our Global Financial Controller.
This role entails
- Ensure all payrolls are always delivered on time and with 100% accuracy
- Process the payroll/contractor data in an organised and structured manner
- Manage all payroll deadlines and monthly payroll tasks
- Prepare payroll reports and provide monthly payroll data in journal format to finance for processing
- Comply with GDPR regulations and maintain payroll security/confidentiality
- Deal with payroll queries and resolve or escalate as required
- Constantly seek out ways to improve systems and processes to ensure a seamless flow between HR, Payroll and Finance
- Keep payroll policies up to date and write any new procedures as required
- Provide support to any project related activities from Finance and HR
- Provide support to Finance with reporting and audit queries
- Assist with future expansions of global payrolls and other projects
- Manage all payroll correspondence and act as a point of contact for all escalated payroll queries
- Maintain strong cross-functional team relationships
- Build strong relationships with vendors to ensure excellent service delivery and compliance in all countries
- Experience in a similar payroll role or working with outsourced payroll bureaus
- Excellent communication skills to converse with external parties and internal team members of all levels
- Strong process and planning mindset
- Ability to think outside the box and solve problems when faced with new challenges
- Excellent analytical skills and attention to detail
- Exceptional planning/organisational skills and being deadline oriented
- Ability to work with different software systems, and have excellent knowledge of spreadsheets and formulas
- Being a team player as well as being able to work independently
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr
MQ/Message Broker System Administrator
Posted 25 days ago
Job Viewed
Job Description
MQ/Message Broker System Administrator is urgently required for our client based in Oman. The successful candidate will have 5 years of progressive working knowledge of Enterprise Messaging Technologies.
Key responsibilities:- WMQ / WMB System Management and administration, including performance, logging, backup, recovery, and health checks.
- Work on various MQ infrastructure projects to improve the system.
- Provide up to 3rd Level technical support, including after-hours and weekend support.
- Ensure reliability and performance, and deliver new features and services.
- Collaborate with business, developers, and system administrators on planning and expanding infrastructure.
- Troubleshoot system performance and connectivity issues, and coordinate with vendors on hardware and software solutions.
- Perform day-to-day administration of WMQ / Message Broker.
- Set up new WMQ / Message Broker instances and clustering in production environments.
- Support application teams on WMQ / Message Broker activities.
- Provide performance support, problem determination, and resolution.
- Develop and deploy scripts for administration activities.
- Offer break/fix support and fault diagnosis.
- Bachelor’s/Master’s degree in computer science.
- Experience with SSL certificate installation, renewal, and configuration.
- UNIX experience is essential.
- Exposure to Message Broker monitoring and performance tuning on UNIX platforms.
- Strong background in MQ and Message Broker operations, administration, and support.
- Excellent troubleshooting skills for complex message flow issues, with experience in vendor support escalation.
- Experience in Message Flows development, deployment, and testing.
- Hands-on experience in diagnosing message flow problems and SSL certificates in Message Broker environments.
- Understanding of MQ clustering, performance tuning, and infrastructure monitoring, including installation and configuration of MQ components.
- Extensive experience with IBM MQ suite, especially versions 6/7, on Intel/Linux systems.
- Ability to support and administer MQ services in a 24/7 environment.
- Good oral and written communication skills.
About The Company:
Ateca Consulting is a leading provider of IT and Telecoms staffing solutions, specializing in specific markets with dedicated consultants. We pride ourselves on delivering flexible, value-added recruitment services, focusing on meeting client needs and helping candidates achieve their career goals.
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About the latest It administrator Jobs in Oman !
Executive Assistant / Corporate Administrator
Posted 11 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring Executive Assistants and Corporate Administrators to join our Corporate Operations team. We ensure that the business runs smoothly and that travel, expenses and events are efficiently and correctly managed.
We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
This team plays a crucial role in the overall operation of the business. They run significant business operations and processes, supporting the respective department leads but also taking central responsibility for logistics, expenses, travel and scheduling. They are the secret to our success! We look for confident and effective people who have good judgment and the self-assurance to hold firm on a point of policy regardless of the seniority of people on the other side of a discussion. If you like to take responsibility and you like to ensure that things are done properly and efficiently then you will enjoy the role tremendously.
Location: This is a global operation, we have open roles in teams in all time zones.
Responsibilities
- Support operations for one or more departments in the company
- Coordinate monthly reports and schedule meetings and interviews
- Organise and run international company events including logistics
- Manage quarterly and annual executive meetings
- Collaborate across teams on activities and initiatives
- Manage suppliers and stakeholders
- Excellent academic results at school and university
- A degree in a business or technical subject
- Excellent communication skills
- Responsibility, integrity and accountability
- Self-awareness and thoughtfulness
- Ability to travel up to four times a year for company events of up to two weeks duration
- Ability to learn new technology and software quickly
- Experience in operations and executive support
- Project management experience
- Event related experience
- Travel industry experience
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr
Technical Support Engineer ,
Posted 25 days ago
Job Viewed
Job Description
Join to apply for the Technical Support Engineer , role at Location Solutions
Join to apply for the Technical Support Engineer , role at Location Solutions
The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands-on hardware integration, technical troubleshooting, and customer interaction to deliver high-quality service and ensure customer satisfaction. This position plays a critical role in enhancing the functionality of our products by collaborating with internal teams and external partners, providing valuable insights for continuous improvement, and supporting our clients in optimizing their operations through the effective use of our solutions.
Role Details – Key Responsibilities And Accountabilities
Project Implementation Support (Hardware)
- Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.
- Create configurations for devices based on specific needs.
- Collaborate with hardware manufacturers to address bugs and resolve issues.
- Work closely with the system development team to implement improvement ideas and resolve bugs.
- Lead new installation projects, including maintenance, repair, and removal tasks.
- Provide guidance and support to technicians during installations and troubleshooting.
- Handle various customer requests and inquiries regarding our system through the Zoho Ticketing system.
- Provide customers with insights and recommendations to optimize their operations by analyzing system data.
- Collaborate with other teams to enhance company processes, particularly in ERP improvement.
- Conduct training sessions for clients to ensure effective use of our solutions.
- Conducting internal training for the team to enhance the quality and build up teamwork
- Conduct usability testing to gather valuable insights for enhancing the user experience.
- Work closely with the development team to ensure that software tools meet quality standards.
- Bachelor’s degree in engineering, computer science, or a related field.
- Proven experience in hardware and software technical support, preferably in fleet management or a related industry.
- Strong knowledge of GPS devices and vehicle accessories.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Strong communication skills, both verbal and written.
- Experience with Teltonika devices and Zoho Ticketing system is a plus.
- Ability to manage multiple projects and tasks simultaneously.
- willingness to travel for on-site installations and support when necessary.
- Availability to provide support during weekends, post-working hours, and public holidays in case of emergencies.
- Omani National required
Job Type: Full Time
Job Location: Oman Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
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Salalah, Dhofar Governorate, Oman 1 day ago
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#J-18808-LjbffrTechnical Support Engineer - Cementing
Posted 2 days ago
Job Viewed
Job Description
Overview
Technical Support Engineer – Cementing
Would you like to play a key role in our business? Do you like working in collaborative teams and solving technical problems? Join our Pressure Pumping Team. We are the leader in the oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at customer sites. We aim to meet clients’ expectations, as part of Baker Hughes operations.
Responsibilities- Providing technical expertise and guidance to Operations Teams, Sales, and clients.
- Developing and implementing solutions to meet client needs.
- Managing and coordinating the introduction of new technologies.
- Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations.
- Have a minimum of a Bachelor Degree in Science or Management
- Have a minimum of 15 years of experience in Cementing
- Have a minimum of 8 years of experience as People Leader
- Have International and Middle East experience
- Have previous experience with both onshore, offshore and deep well cement engineering
- Have previous experience with Baker Hughes products and software such as CemVision, CemFACTS
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Please discuss your working arrangements with your recruiter during the process
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join UsAre you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or other characteristics protected by law.
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