20 Intelligence Systems jobs in Oman

Company Description

Established in 1986, Shahi Foods & Spices LLC is the leading food producer and distributor based in Sultanate of Oman, with operations in India and UAE. The company is a market leader in Oman for various food products marketed under its flagship brand "Shahi." Shahi Foods sources its raw commodities directly from farmers worldwide and processes them at its facility in A-Suwaiq. The company prides itself on its commitment to quality, utilizing European and US-made machinery. Shahi Foods produces and distributes 160 different food products and has a dedicated team of about 300 staff members.

Role Description

This is a full-time on-site role for an Information Technology Executive located in As Suwaiq. The Information Technology Executive will be responsible for troubleshooting technical issues, providing technical support, managing network administration, and overseeing IT operations. Day-to-day tasks include maintaining the company's IT infrastructure, ensuring the smooth functioning of systems, and supporting staff with IT-related needs.

Qualifications

• Skills in Troubleshooting and Technical Support
• Experience in Network Administration
• Proficiency in Information Technology and IT Operations
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Ability to work independently and collaboratively
• Experience in the food production industry is a plus
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Language to be known - Malayalam, English, Arabic

Overview

Position: Project Manager - IT

Education: Bachelor’s degree in computer science or equivalent.

Professional Certificate: Project Management Certificate (PMP) or Associate in Project Management (CAPM) or equivalent project management experience is required.

Contract Duration: One Year Extendable

• Provide professional implementation and support services to clients resulting in smooth, well-coordinated implementations that meet target live dates.
• Ensure internal and external client requirements are clearly understood; provide solutions as needed and agree on the best solutions using data provided and specifications requested, to ensure client requirements are met and clearly stated in the proposal.
• Maintain thoughtful and disciplined project charters and project plans, providing consistent communication of status of the implementation effort to the client, renewal, reports, and other supporting documentation as required by the Company’s service agreements; identify any potential gaps in scope, business case, risk assessments, and the definition of role responsibilities to ensure client satisfaction and a smooth flow of the project.
• Identify, assess, and monitor risk throughout the program life cycle and work with management to mitigate and address risks if encountered or if any unforeseen challenges arise to ensure client satisfaction and a smooth project flow.

• Bachelor’s degree in computer science or equivalent experience.
• 3 to 6 years of experience.
• Project Management Professional (PMP) certification is desirable.
• Proven success in leading cross-functional teams on complex issue resolution.
• Highly motivated, self-directed, and possessing a driven personality capable of working within tight deadlines.
• Exceptional interpersonal skills, in both written communication and relationship management.
• Ability to manage and drive multiple projects simultaneously.

About Job:

To manage and control the project IT related requirements i.e networking, IT software & hardware support user account management, Internet & intranet support and LAN/WAN management.

Key job responsibilities:

• Ensure software & systems are updated and healthy.
• Ensure security appliance are operational.
• Ensure the healthy voice and data network.
• Ensure Power and UPS are operational.
• Ensure data backup plan are in place.
• Ensures the timely availability of computer/laptop and multimedia for all events i.e. Meetings, Trainings, Interviews etc.
• Manage Desktop/Laptop/Server/Printer/Scanner/Multimedia deployment and availability.
• Liaison with Store/warehouse for hardware delivery to projects/office and inventory update.
• Oversee the user management with an approval process.
• Responsible for departmental staff for assigned tasks' related issues and progress.
• Responsible to coordinate with corporate ICT Functional Leads related to LAN, WAN and other infrastructure related needs.

Qualification & Experience:

• Bachelor Degree in Computer Science.

Minimum Experience:

• Over 5-8 years of overall experience with at least 5 years in networking/Support Administration.

Key Skills:

• Technical domain.
• Target oriented.
• Quality conscious.
• Team building Skills.
• Analytical & decision making skills
• Interpersonal Skills
• Team player

• Position:
  Project Manager - IT
• Education:
  Bachelor's degree in computer science or equivalent.
• Professional Certificate
  : Project Management Certificate (PMP) Certificate Associate in Project Management (CAPM) or equivalent project management experience is Required.
• Contract Duration:
  One Year Extendable

Job Description

• Provide professional implementation and support services to clients resulting in smooth, well coordinated implementations that meet target live dates
• Ensure internal and external client requirements are clearly understood, provide solutions i needed and agree on the fit solutions thro using data provided and specifications request - if applicable - to ensure client requirements are met accurately and clearly stated in the proposal
• Maintain thoughtful and disciplined project charters and project plans, providing consistent communication of status of the implemental effort to the client renewal, reports, and other supporting documentation as required by Company's service agreements through flagon any potential gaps in scope, business case, risk assessments and the definition of role responsibilities to ensure client satisfaction smooth flow of the project.
• Identify, assess, and monitor risk throughout the program life cycle and works with management to mitigate and address risks if the are encountered or any unpredicted challenges that may occur to the client to ensure client satisfaction and smooth flow of the project

Requirements & Specifications (Qualifications, Knowledge, Skills & Experience)

• Bachelor's degree in computer science or equivalent experience.
• 3 to 6 Years of experience
• Project Management Professional (PMP) certification is
• Proven success in leading cross-functional teams on complex issue resolution.
• Highly motivated, self-directed & possessing a driven personality capable o
• working within tight deadline
• Exceptional interpersonal skills, in both WRITTEN communication relationship management
• Manage and drive multiple projects at the same

Company Description

Headquartered in the emerging IT hub of the Sultanate of Oman, Anzyma is a leading technology company that provides cutting-edge technology services. Our ethos is simple: innovative IT solutions through excellent product design and deployment. We cater to a wide range of clients, including government entities, manufacturers, and service providers, all designed to give the best possible return on investment.

Role Description

This is a full-time on-site role for an Information Technology Service Engineer located in Muscat. The role involves providing technical support, troubleshooting IT issues, ensuring network security, and managing networking tasks. The Service Engineer will also be responsible for deploying and maintaining IT solutions to meet the clients' needs effectively.

Qualifications

• Troubleshooting and Technical Support skills
• Proficiency in Information Technology and Networking
• Strong understanding of Network Security principles
• Excellent problem-solving and communication skills
• Ability to work effectively in an on-site environment
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., CompTIA, CISSP) are a plus
• Prior experience in a similar role is beneficial

Job Title:
 IT Support Specialist

Location:
 Muscat, Oman

Job Type:
 Full-time (Immediate Joining Required)

Role Overview:

We are looking for an IT Support Specialist with at least 2 years of experience to provide technical support across all our business divisions. The role will ensure smooth operations for ERP, e-commerce, websites, and mobile applications, as well as wider IT support needs.

Key Responsibilities:

• Provide first-line and second-line IT support for ERP (Next support) and related modules.
• Support e-commerce platforms, company websites, and mobile applications.
• Monitor and maintain computer systems, servers, and networks across all departments.
• Manage user accounts, email systems, and access rights (cyber security awareness included).
• Coordinate with software vendors and external IT partners for troubleshooting and upgrades.
• Ensure data backup, system updates, and IT asset management.
• Provide technical support to retail outlets, offices, and manufacturing units.
• Document issues and resolutions, prepare simple user manuals/guides for staff.
• Train end users on ERP, e-commerce, and other digital platforms.
• Support IT requirements for new projects and business expansions.

Requirements:

• Minimum 2 years proven experience in IT support (ERP, e-commerce, websites, and mobile apps).
• Knowledge of networks, servers, and cybersecurity basics.
• Good communication and problem-solving skills.
• Ability to work under pressure and handle multiple divisions.
• Ready to join immediately.

How to Apply:

Send your CV to 

 with the subject line 
"IT Support Specialist Application"
.

Company Description

Headquartered in the emerging IT hub of the Sultanate of Oman, Anzyma is a leading technology company that provides avant-garde technology services to help you and your business stay ahead of the digital curve. With a commitment to innovative IT solutions, excellent product design, and deployment, our solutions cater to a diverse range of businesses, including government entities, manufacturers, and service providers. Our main goal is to offer tailored solutions that maximize return on investment.

Role Description

This is a full-time on-site role for an Information Technology Service Engineer, located in Muscat. The Information Technology Service Engineer will be responsible for daily troubleshooting, providing technical support, managing network security, and handling various networking tasks. The engineer will ensure the seamless operation of IT services and address any technical issues that arise.

Qualifications

• Troubleshooting and Information Technology skills
• Technical Support experience
• Proficiency in Network Security and Networking
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA, CCNA, or equivalent are advantageous
• Ability to work in a dynamic and fast-paced environment

Job Title
: IT Support Agent

Contract Duration:
One Year Extendable

Role / Responsibility

• Log in the tickets received from the AIVS end-users .
• Assign ticket priority, urgency, Category, and other details that are mentioned in the signed agreement clauses
• Be aware of SLAs, as per the agreement
• Address AIVS users' tickets regarding software, and networking.
• Diagnoses and troubleshoot issues, including account setup and software configuration, etc.
• Must be aware of the functionality of the AIVS system and its workflow.
• Be able to conduct root cause analysis of the reported issue through asking customers targeted questions
• Report issues in the support ticket tool by adding adequate description
• Immediate closure of the ticket after resolution
• Must understand the full support workflow
• Provide prompt and accurate feedback to AIVS end-users
• Schedule sessions with AIVS end-users in case further information is needed to resolve the issue
• Prepare and submit the reports, as per agreement
• Prepare reports as requested by management
• Conduct monthly and quarterly reviews of the support process, performance and address any challenges faced, as per management request
• Keep a record (up-to-date) on the focal points , Create, Project companies and any other user using the system
• Follow up with AIVS users to ensure their IT systems are fully functional after troubleshooting
• Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary
• Guide end-user, when requested, to follow AIVS Process, explain a functionality/requirements.

Skills and Experience

• 4+Years Web Application and mobile Support Experience
• MIS and reporting
• Must understand how to qualify tickets and provide as first call resolution (FCR).
• Excellent problem-solving skills and documentation skills
• Proven customer service skills
• Excellent in Troubleshooting
• Advanced experience in Microsoft Office
• to Familiar with Information Technology - Software Development
• ERP, CRM
• Mobile applications, Power BI
• Oracle , UI Path
• Good communication skills (verbal and written)
• Able to work within a 24x7 support environment (in case of any urgency for Ticket resolution.
• Location Muscat Governance

Overview

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.

As a Software Engineering Manager you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system, low-level debugging, critical thinking, problem-solving skills and management ability.

• Recruit, motivate, mentor, and enable your team to succeed in delivering quality products
• Set goals with the team; prioritize tasks, identify and measure team health indicators
• Maximise the results of team members and support their career growth
• Coordinate with project managers, HWE, QA and certification management
• Monitor projects from kickoff to post-mortem and handle escalations
• Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs
• Prioritize customer requests globally
• Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)
• Provide leadership for methodologies, strategies, standards, tools, and best practices
• Must be able to travel to the EU, USA, China, and Taiwan; (after covid-19 restrictions lift)

• A Bachelor (or higher) degree in STEM, preferably computer science or software engineering
• Proven track record in technical roles with Linux, preferably Ubuntu or Debian
• Commitment to development and testing methodologies, and maintainable code quality
• Experience with management responsibilities
• Ability to work collaboratively in a team environment
• Ability to be productive in a globally distributed team through self-discipline and self-motivation
• Commitment and energy to deliver on schedule
• Strong English and Chinese language communication skills, both written and verbal

• Making technical decisions for a team as a tech lead
• Software architecture and design experience
• Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML
• Participation in open-source development projects
• Experience with CI/CD

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.