What Jobs are available for Installation Engineer in Oman?

1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.

2. Responsible for pre-sales access testing of new products,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.

3. Communicate with customers on products and technologies, and enhance customer satisfaction.

4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.

Key Job responsibilities and duties

1. Primary focal point and lead maintenance team for Customer service support and AMC related works.

2. Mainly Required Certification about Honeywell Prowatch 6.5 Version

3. Responsible for resolving all service-related issues.

4. Responsible for ELV Systems, Security, ICT and Telecom Solutions for Service Expert and Support Works.

5. Managing clients without escalation and taking the responsibilities of achieving all milestone successfully for the agreed scope with clients.

6. Working with all other team members without any disputes and utilize the resource effectively. Responsible in delivering client SLA without NCR and in meeting client expectations.

7. Maintains expertise in the principles and techniques required for hardware and software system integration.

8. Maintain spare parts list and take required action on time for the spare management.

9. Maintains knowledge of current and emerging technologies and industry best practices related to all security & Telecom systems.

10.Coordinate with system vendors and customer as necessary to implement, integrate, update and test the system.

11.Responsible for timely procurement of all site related PO and coordination with all the parties to track the ordered items till receive at site.

12.Proper and timely coordination with vendor, supplier and subcontractors.

13.Responsible for service delivery in all aspects as per contract requirements and scope agreed.

14.Responsible to implement industrial standard and Following high quality standards in execution.

15.Responsible for all technicalities and Level1 & Level2 support to teams in maintaining the Low current systems like CCTV Surveillance Systems, Electronic Access Control Systems, Gates & HVM, PIDS, Electrified Fence, BMS, LCS, AV systems, ICT and Telecom Systems etc.

16.Responsible for all system upgradation and ensure the systems are having latest update. Perform & work on all upgradations (to keep up the systems to latest versions), migrations, and expansion works in all aspects. Also, to ensure all integration works and compatibility.

17.Responsible for meeting the contract performance to its specifications and contractual requirements and client obligations for the assigned projects.

18.Responsible for SSA/CarePlus/SUP, and maintaining all clients. Highlight the renewal date of SSA/Careplus/SUP timely to get it renewed.

19.Responsible in maintaining all spares and RMA.

20.Troubleshoots, services, add-on project install and commissioning, and repairs equipment at customer sites, maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed.

21.Continuance QHSE, ISO best practice processes and customer care standards as per company policy.

22.Make sure complete and timely back up is taken for all the work and exercises every available measure to control and minimize costs.

23.Responsible for handing client technical queries.

24.Responsible to prepare & maintain the project documentation on time as per the standards.

25.Preparation & Submission of project documents like method statement, Risk matrix, PM schedule, CM Details, Material inventory, Timesheet, Site tracker, Handing over documents, Invoice plan, Commercial register etc,

26.Preparation of Weekly, monthly report. Preparation of required PPT for contract execution with required bar charts.

Qualification - Professional Engineering Graduate in Electrical, Electronics, Instrumentation, Communication, IT

Experience -

Engineering Graduate with minimum 2-3 years of relevant experience in managing customer support services for security & telecom systems.

Preferred Experience 2-3 years in Middle East region & having valid Oman driving license. 1 year Oil & Gas Industrial security projects experience.

The ELV products include Industrial & Commercial CCTV, Integrated high end Access Control, Fire Alarm, Fire Fighting, Intruder Alarm, PAGA systems, Physical Control Equipment, PIDS, BMS, VDP, Gate Automation & residential systems, etc. In addition, the incumbent MUST have related in-depth knowledge on IT & Telecom systems inclusive of database management, Fiber systems, Server & Storage systems, Active & passive components, operations in connection with ELV systems specified above.

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Solar Turbines

Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc. Solar manufactures the world's most widely used family of mid-sized industrial gas turbines, ranging from 1 to 39 megawatts. More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours.

Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine and electric motor-powered compressor sets, mechanical drive packages, and generator sets, throughout a variety of industries such as Oil & Gas and the generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.

Solar is an innovative and progressive company already well established in pushing the boundaries of alternative fuels and helping to lead the energy market to a more sustainable future with carbon capture, methane reduction and our SoLoNox combustion technology. Couple the focus on sustainability with the culture of working at Solar and you get an opportunity for a lifelong career full of opportunities and personal development options.

Solar Turbines Powering the future through innovative, sustainable energy solutions.

With offices and facilities around the world, our recruits will collaborate and connect with Solar employees on a global scale. You will be welcomed into a workforce that powers the future with innovative ideas that you help to make a reality.

The New Graduate Field Service Representative Program provides the foundation for the future success of Solar Turbines engineers and the future success of the organization.

About the Early Talent Program

At Solar Turbines, we are dedicated to attracting and retaining next generation talent. Our new graduates have the opportunity work on projects that impact our business and the future of our company. The purpose of the program is to start the development and training of the next generation of highly capable and highly competent engineers. This is a 3-year rotational program for recently graduated engineers.

The training you receive will be a combination of classroom and on-line training, significant hands-on experience in the role of a field service representative and mentored controls system training at various Solar locations including Griesheim Germany, the Czech Republic, San Diego (CA), Mabank (TX) and Desoto (TX).

Each phase of the program emphasizes a different aspect of field operations, the topics covered include:

• Safety training
• Gas turbine package familiarization training
• Controls system training
• Customer services experience
• Engine Overhaul/Repair
• Power Generation and Gas compression
• Troubleshooting

• Structured on the job (Hands on) training at Customer Sites in the Field of the hiring district, this includes but is not limited to the following:

• Preventative Maintenance and inspection work including Servicing and Borescope Inspections.

• Major Component replacement (Gas Turbines, Gearboxes, Generators & Gas Compressors).
• Troubleshooting a variety of issues on Mechanical, Controls, Instrumentation & Electrical Turbomachinery systems.
• Commissioning of product upgrades and new packages.

This program offers an excellent opportunity to combine formal training with hands on experience in the field as Field Service Representative.

Qualifications/Skills/Attributes

• The successful candidate will have graduated within the previous three years with an engineering related university degree (or equivalent) and have obtained a final grade of a 2:1 or higher (or equivalent).
• Ability to travel frequently and for prolonged time periods to Solar facilities and customer sites.
• The successful candidate will be required to work safely and with little supervision in the field environment while maintaining a high degree of responsibility and professionalism.

• Ability to work in a high stress environment.

• Must be able to hold and maintain an offshore medical and survival certificate and/or other training/certifications as needed.

• Good IT skills are essential.

Ability work well as a member of a team and also as an individual

Posting Dates:

October 20, October 30, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community .

Date posted: August 30, 2025
Pay: OMR OMR) per month
Job description:
Job Title: Printing Service Engineer
Location: Muscat, Oman
Salary Range: OMR 400 – 500/month
Job Type: Full-Time
Experience Level: Mid-Senior (Minimum 5 Years)
Job Overview:
We are looking for a skilled and experienced Printing Service Engineer to join our team in Muscat. The ideal candidate will have at least 5 years of hands-on experience in copier and printer servicing, with strong knowledge of printing solutions and networked environments.
Key Responsibilities:
Perform diagnostics, maintenance, and repairs on copiers and multifunction printers (MFPs).
Install and configure printing devices and related software.
Troubleshoot hardware and software issues related to printing solutions.
Provide technical support and training to clients and internal teams.
Maintain service logs and documentation.
Collaborate with IT departments to ensure seamless integration of printing systems.
Requirements:
Minimum 5 years of experience in copier and printer servicing.
Strong understanding of printing solutions and network configurations.
Experience with major brands such as Canon, Ricoh, Xerox, Konica Minolta, or HP.
Excellent troubleshooting and customer service skills.
Ability to work independently and manage multiple service calls.
Valid driver's license (preferred for field service roles).
Preferred Qualifications:
Manufacturer certifications (e.g., Canon, Ricoh, Xerox).
Experience with Managed Print Services (MPS).
Basic networking knowledge (TCP/IP, DHCP, DNS).
Benefits:
Competitive salary (OMR 400–500/month).
Professional development opportunities.
Supportive work environment.
Job Type: Full-time

Position Summary:

The Sales/Service Engineer will be responsible for providing expert instrumentation engineering support while actively driving business growth through sales initiatives and tender participation. This dual-role position requires technical proficiency in instrumentation systems, strong client engagement skills, and the ability to manage the end-to-end tender process, from opportunity identification to submission.

Key Responsibilities:

A. Technical & Engineering Duties

• Design, configure, and implement instrumentation and control systems for industrial applications.
• Perform installation, calibration, troubleshooting, and maintenance of instrumentation equipment.
• Provide technical support to internal teams and clients during project execution and after-sales phases.
• Prepare technical documentation, specifications, and reports for projects and proposals.
• Ensure compliance with engineering standards, safety protocols, and regulatory requirements.

B. Sales & Business Development Duties

• Actively seek and identify new sales opportunities through market research, client visits, and networking.
• Maintain and develop relationships with existing clients to identify further sales opportunities and cross-selling possibilities.
• Prepare and deliver technical and commercial proposals, including quotations and bids.
• Conduct client presentations and demonstrations to explain technical solutions and value propositions.
• Negotiate contracts, terms, and pricing with clients in coordination with the management team.
• Achieve sales targets set by the company and provide regular sales performance reports.

C. Tender & Bidding Duties

• Monitor public and private tender portals to identify relevant opportunities.
• Review tender documents, technical specifications, and commercial requirements in detail.
• Coordinate with technical, procurement, and finance teams to prepare competitive and compliant tender submissions.
• Prepare all technical and financial documentation required for tendering.
• Ensure timely submission of tenders and proposals in accordance with client deadlines.
• Follow up with clients post-submission to track tender status and provide additional clarifications when required.
• Maintain a database of past tenders, win/loss records, and lessons learned for process improvement.

Skills & Competencies:

• Technical Expertise: Proficient in instrumentation systems, calibration, and industrial applications.
• Tender Management: Skilled in reviewing tender requirements and preparing winning submissions.
• Sales Acumen: Ability to identify prospects, develop relationships, and close deals.
• Client-Focused: Committed to understanding and meeting client needs.
• Organization & Time Management: Capable of handling multiple priorities under tight deadlines.

JOB TITLE
: Service Sales Engineer

DEPARTMENT
: Chillers Service

RESPONSIBLE TO
: Senior Service Manager

CORE RESPONSIBILITY:

Sales expansion.

Delivery of service timely & efficiently.

DUTIES AND RESPONSIBILITIES:

1.   
Building and maintaining positive relationships with customers, handling customer inquiries, complaints, and escalations.

2.   
Approaching new customers for generating new business.

3.   Undertake a review of all service sheets returned to the office for completeness of content and to identify any spares requirement noted in the report.

4.   Providing on-site support to the service team whenever required.

5.   Identify spares and consumables requirements for the service team and process quotations and ordering.

6.   Prepare for signature all quotations relating to spare parts and repairs requirements identified from field service activities.

7.   Process and price all spare parts requests from third parties for quotation and approval by the service manager.

8.   Process all warranty claims and compile for review claim forms and data collected from the service team.

9.   Undertake as required site visits for tendering or quoting of new projects.

10. Prepare proposals and estimates in the company format for approval process.

11. Actively seek out best prices for spare parts across multiple suppliers when applicable to provide best value to our customers.

12. Manage spares stock levels and initiate reordering of parts when required to maintain minimum stock levels.

13. Comply with company ISO requirements, company policies and internal instructions.

14. Manage CRM data relating to client details and develop the same over time.

15. Work across job functions within the business unit when required to do so, and support service operations.

16. Provide monthly sales reporting including pipeline, projects lost and won and commercial data.

17. 
Identifying and mitigating potential risks that could impact sales & service delivery & report to service manager.

18. 
Keeping up with industry trends and best practices, introducing new service offerings or improvements.

19. 
Promoting a culture of continuous improvement within the service department and the organization as a whole.

DAY-TO-DAY RESPONSIBILITIES:

Building and maintaining positive relationships with customers, handling customer inquiries, complaints, and escalations.

Identifying opportunities for service improvement & expansion.

Preparing regular quotation & service reports.

Interested Candidates for this position may please send their CV to

Company Description

Headquartered in the emerging IT hub of the Sultanate of Oman, Anzyma is a leading technology company that provides avant-garde technology services to help you and your business stay ahead of the digital curve. With a commitment to innovative IT solutions, excellent product design, and deployment, our solutions cater to a diverse range of businesses, including government entities, manufacturers, and service providers. Our main goal is to offer tailored solutions that maximize return on investment.

Role Description

This is a full-time on-site role for an Information Technology Service Engineer, located in Muscat. The Information Technology Service Engineer will be responsible for daily troubleshooting, providing technical support, managing network security, and handling various networking tasks. The engineer will ensure the seamless operation of IT services and address any technical issues that arise.

Qualifications

• Troubleshooting and Information Technology skills
• Technical Support experience
• Proficiency in Network Security and Networking
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA, CCNA, or equivalent are advantageous
• Ability to work in a dynamic and fast-paced environment

Qualification

• Minimum Degree (BEng / BSc.) in Engineering or Sciences.
• Preferable advanced chemical applications certificates and courses.

Experience

• The personnel shall have minimum seven (7) years of working experience in oil and gas industry,
• Minimum five (5) years of working experience with specialty chemicals application and maintaining chemical injection skid and associated services.
• Chemical Applications in H2S environments

Role and Responsibilities

• he Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall perform investigative and consultation services on Company's existing chemical injection skids but shall not be limited to chemical skid tanks, pumps, piping, injection system, level transmitter, gauges and valves etc. on call off basis.
• The Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall ensure each working day at site shall have a daily, weekly and/or preliminary report and also supported with approved signed timesheet from PDO's personnel and/or Company Representative at site. Only number of days at Site (coastal or interior) with approved timesheet by Company Representative are payable. Contractor shall be responsible to mobilize/demobilize the Specialist from his home base to/from Company Site with all associated costs included in the mobilization/demobilization fee as per Section C5.
• Assisting team in the day-to-day business.
• Assist in Chemical Blending Facility, preparation of additive solutions, chemical mixing process, filling of finished products into drums/IBCs/ISO Bulk.
• Take samples of raw material and finished product chemicals, for physical and chemical measurements subject to quality control procedure.
• Field Visits with Chemical Engineer to Monitor, troubleshoot and optimisation of all chemical application programs, providing daily updates on performance.
• Provide on-site support with dosing, measuring, testing and chemical application assurance.
• Organise regular production chemistry reviews and current product

selection ensuring it meets the Company's needs

• Manage and oversee all aspects of production chemistry supply ensuring optimization and minimum stock levels are maintained.

Location:
Muscat/ may change

Employment Type:
Full-time

If you're a recent graduate ready to start your career in accounting, we'd love to hear from you

• Send your CV to
  

● Achieving the assigned sales targets.

● Conduct direct sales in hospitals, surgery centers, clinics, and others if required.

● Conduct and support sales demonstrations, product shipments, installations, and services alongside the Technical team.

● Develop and execute a strategy to grow the business by capturing new clients and expanding the current business.

● Building and maintaining strong relationships with customers, understanding their needs, and providing appropriate solutions.

● Identifying potential clients, generating leads, and actively participating in sales and services activities to promote the products and services.

● Develop and execute a strategy to grow the business by capturing new clients and expanding the current business.

● Providing technical support to customers, both pre-sales and post-sales, to assist with product selection, installation, troubleshooting, and maintenance.

● Performing regular maintenance, repairs, and calibrations.

● Maintaining detailed records of customer interactions, sales & service reports, and equipment performance for future reference.

● Commitment to the job & to apply company strategies and policies.

● Maintain and be updated on all professional and technical knowledge of products & machines.

● Maintain a current and competent level of knowledge on the products & equipment, to be a reliable source of information to our customers, and to close deals.

● Take part in events to market the products such as seminars, trade shows, and telemarketing events, etc.

● Punctuality with regard to due dates and any requested plans.

● Wear appropriate formal attire and adhere to grooming standards.

● Work with other team members of sales and services departments.

● Focus on sales of all handled portfolios of products or devices.

Omani Nationals Only

Job Type: Full-time

Application Question(s):

• What is your nationality?