22 Hotel Director jobs in Oman

Additional Information

Job Number

Job CategoryProperty Leadership

LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.

Preferred:

• General Manager experience in limited or full-service property.

• Ability and willingness to work flexible hours including weekends, holidays and late nights.

• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

JOB SPECIFIC TASKS

Business Strategy Development

Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.

Business Strategy Execution

Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.

Sales and Marketing

Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.

Talent Management and Organizational Capability

Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

Business Information Analysis

Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.

Employee and Labor Relations

Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.

Revenue Management

Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.

Owner Relations

Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.

Customer and Public Relations Management

Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").

Company/Brand Policy, Procedures, and Standards Compliance

Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Join the Nikki Beach Hospitality Group

Job Title: Hotel General Manager – Pre-Opening

Location: Yiti Bay, Sultanate of Oman

Department: Executive Office

Employment Type: Full-time

Start Date: Q4- 2025

About the Role

We are launching an exciting new luxury Nikki Beach Resort & Spa in Yiti Bay, Sultanate of Oman and we're seeking an experienced and dynamic General Manager to lead the project from pre-opening to full operational success.

This is a rare opportunity for a visionary hospitality leader to shape the identity, service culture, and operational excellence of a landmark property from the ground up. The ideal candidate brings strong pre-opening expertise, a deep understanding of resort operations, and a passion for delivering exceptional guest experiences.

Key Responsibilities

• Lead the pre-opening phase, including recruitment, operational setup, compliance, procurement, and team training.
• Collaborate with project stakeholders, designers, and contractors to ensure operational functionality and brand standards are met.
• Develop and implement business plans, operational strategies, and service standards aligned with brand positioning and guest expectations.
• Build and lead a high-performing, service-driven team across all departments (front office, F&B, housekeeping, engineering, spa, etc.).
• Establish relationships with local authorities, partners, and vendors to ensure smooth operations and regulatory compliance.
• Oversee budgeting, forecasting, revenue management, and financial performance.
• Create a strong service culture focused on guest satisfaction, quality assurance, and continuous improvement.
• Represent the resort as its brand ambassador, internally and externally.

Qualifications

• Minimum 10 years of progressive leadership experience in luxury hospitality, with at least 3 years as a General Manager or Resort Manager.
• Proven pre-opening experience in a resort or hotel is essential.
• Strong operational background with a focus on guest service, financial acumen, and team leadership.
• Experience working in remote or international resort locations is an advantage.
• Excellent interpersonal and communication skills, with the ability to inspire and lead diverse teams.
• Culturally adaptable, hands-on, and solution-oriented.
• Fluent in English; additional languages are a plus.
• Degree in Hospitality Management or related field preferred.

What We Offer

• Be part of a prestigious new resort development in a beautiful destination.
• Opportunity to shape the brand and guest experience from the ground up.
• Competitive compensation and benefits package.
• Accommodation and relocation support (if applicable).
• A dynamic, supportive leadership environment and long-term career growth.

Ready to lead one of the most exciting new resort openings in Oman?

Apply now and take your career to new heights with this extraordinary opportunity.

INDMANAGE

Role Purpose
As General Manager of Crowne Plaza, Muscat Oman you will manage the day-to-day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Nestled in the heart of Muscat, Oman, Crowne Plaza Oman Convention & Exhibition Centre is a premium full-service IHG hotel that offers 295 modern and spacious rooms, 5 enticing dining outlets, 8 versatile meeting spaces, and an array of recreational facilities, accompanied by the warm embrace of authentic Omani hospitality.

Key Accountabilities
People

• Develop programmes and initiatives to increase team engagement that are aligned with the hotel's service philosophy.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Oversee HR related actions in accordance with company rules and policies.

Guest Experience

• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive improvement in guest satisfaction goals.
• Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.
• Speak to guests – ask for their feedback and build relationships.

Financial

• Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
• Analyse financials to drive revenues, future profitability and maximum return on investment.
• Use distribution channels and technology platforms to drive revenue and maximise market share.
• Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.

Responsible Business

• Ensure a safe and secure environment for guests, colleagues and hotel assets.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Drive team member involvement in community organisations, activities and businesses.
• Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint.
• Perform other duties as assigned. May also serve as manager on duty.

Key Skills & Experiences

• Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• Five to ten years' of prior hotel management experience, or equivalent combination of education and experience.
• Experience required may vary based on size and complexity of operation.
• Must speak fluent English.
• Other languages preferred.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join the Nikki Beach Hospitality Group
Job Title:
Hotel General Manager – Pre-Opening

Location:
Yiti Bay, Sultanate of Oman

Department:
Executive Office

Employment Type:
Full-time

Start Date:
Q4- 2025

About The Role
We are launching an exciting new luxury Nikki Beach Resort & Spa in Yiti Bay, Sultanate of Oman and we're seeking an experienced and dynamic General Manager to lead the project from pre-opening to full operational success.

This is a rare opportunity for a visionary hospitality leader to shape the identity, service culture, and operational excellence of a landmark property from the ground up. The ideal candidate brings strong pre-opening expertise, a deep understanding of resort operations, and a passion for delivering exceptional guest experiences.

Key Responsibilities

• Lead the pre-opening phase, including recruitment, operational setup, compliance, procurement, and team training.
• Collaborate with project stakeholders, designers, and contractors to ensure operational functionality and brand standards are met.
• Develop and implement business plans, operational strategies, and service standards aligned with brand positioning and guest expectations.
• Build and lead a high-performing, service-driven team across all departments (front office, F&B, housekeeping, engineering, spa, etc.).
• Establish relationships with local authorities, partners, and vendors to ensure smooth operations and regulatory compliance.
• Oversee budgeting, forecasting, revenue management, and financial performance.
• Create a strong service culture focused on guest satisfaction, quality assurance, and continuous improvement.
• Represent the resort as its brand ambassador, internally and externally.

Qualifications

• Minimum 10 years of progressive leadership experience in luxury hospitality, with at least 3 years as a General Manager or Resort Manager.
• Proven pre-opening experience in a resort or hotel is essential.
• Strong operational background with a focus on guest service, financial acumen, and team leadership.
• Experience working in remote or international resort locations is an advantage.
• Excellent interpersonal and communication skills, with the ability to inspire and lead diverse teams.
• Culturally adaptable, hands-on, and solution-oriented.
• Fluent in English; additional languages are a plus.
• Degree in Hospitality Management or related field preferred.

What We Offer

• Be part of a prestigious new resort development in a beautiful destination.
• Opportunity to shape the brand and guest experience from the ground up.
• Competitive compensation and benefits package.
• Accommodation and relocation support (if applicable).
• A dynamic, supportive leadership environment and long-term career growth.

Ready to lead one of the most exciting new resort openings in Oman?
Apply now and take your career to new heights with this extraordinary opportunity.

Role Purpose

As General Manager of Crowne Plaza, Muscat Oman you will manage the day-to-day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Nestled in the heart of Muscat, Oman, Crowne Plaza Oman Convention & Exhibition Centre is a premium full-service IHG hotel that offers 295 modern and spacious rooms, 5 enticing dining outlets, 8 versatile meeting spaces, and an array of recreational facilities, accompanied by the warm embrace of authentic Omani hospitality.

Key Accountabilities

People

• Develop programmes and initiatives to increase team engagement that are aligned with the hotel's service philosophy.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Oversee HR related actions in accordance with company rules and policies.

Guest Experience

• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive improvement in guest satisfaction goals.
• Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.
• Speak to guests – ask for their feedback and build relationships.

Financial

• Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
• Analyse financials to drive revenues, future profitability and maximum return on investment.
• Use distribution channels and technology platforms to drive revenue and maximise market share.
• Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.

Responsible Business

• Ensure a safe and secure environment for guests, colleagues and hotel assets.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Drive team member involvement in community organisations, activities and businesses.
• Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint.
• Perform other duties as assigned. May also serve as manager on duty.

Key Skills & Experiences

• Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• Five to ten years' of prior hotel management experience, or equivalent combination of education and experience.
• Experience required may vary based on size and complexity of operation.
• Must speak fluent English.
• Other languages preferred.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

1. Sales:
- Monitor competitor activity to identify new strategies for account management.
- Establish and maintain relationships with association partners.
- Manage the database to maximise its effectiveness.
- Promote best practices in sales.

2. Customer Focus:
- Ability to identify customer needs and tailor solutions accordingly.
- Understand customer motivations influencing buying decisions.
- Recognize customers' need for ROI and ensure they receive it.

3. Strategy:
- Maintain an existing list of contacts across all industry sectors.
- Attend industry social events regularly.
- Generate and act upon new ideas.
- Monitor competitive show strategies.
- Segment the market effectively.

4. Business Development:
- Develop exhibition brands locally, regionally, and internationally.
- Maximise business development opportunities for each exhibition.

5. People Management:
- Demonstrate effective leadership.
- Recruit, motivate, and empower teams.
- Communicate effectively with the team.
- Manage complex reporting lines.
- Develop individual and team capabilities.
- Contribute at senior management levels and participate in broader business issues.
- Develop sales incentive systems to focus staff on targets.
- Delegate tasks and encourage team members to do so.

6. Organising:
- Collaborate with Department Directors.
- Understand supplier relationships.
- Oversee floor planning.
- Control venue logistics.

7. Financial:
- Coordinate overall financial planning and manage budgets.

8. Marketing:
- Manage marketing strategies.
- Build and maintain a positive brand image.
- Establish relationships with industry trade publications.

9. Team Focus:
- Promote inter-team collaboration for business projects.
- Coach team members effectively.

A Reputable Retail Chain of Electronics & Home Appliances Large Format Stores throughout Gulf Area requires for its branch in Oman the following position:
Job Title: Store General Manager
Reports To: Regional Manager

Positions Supervised: Store Sales Managers; Store Operations Managers, who supervise Customer Service Security; Inventory; Receiving; Cash Office

Leadership:

• identify, develop, and mentor people for future promotion
• ensure that everyone in the store understands their role in creating success for the store
• provide direction to all reports on day to day issues
• conduct weekly meetings with Zone Supervisors and Assistant Store Manager (collectively and individually) to discuss accountabilities and for brilliant execution

Employees Management:

• ensure the execution of ongoing performance management and formal semiannual appraisal
• maintain ongoing system for recruitment, development, recognition and retention of front-line management and all employees to maintain workforce stability
• work with front-line management and Human Resources to create and maintain an environment for successful human resource management and high performance

Employees Development:

• coach all reports for long term personal and business success
• continually seeks to improve associates’ engagement at all levels, actively develops and coach leaders within the store

Customer Experience:

• achieve or exceed customer service standards, both internal and external. Ensure customer relations policies and procedures are being followed. Ensure departments are scheduling employees according to business needs

Security and Safety:

• ensure that all employees are afforded a healthy and safe working environment

Maintenance:

• report and follow up on preventative maintenance plans and activities. Ensure that the overall look

• Arabic - Native / Mother Tongue
• English - Fluent / Excellent
• Own a Car: Any
• Have Driving License: Yes

• Bachelor degree from a reputable university
• 5 years + in the same position in large Electronics Retail or Hyper.
• Arabic and English Proficiency.
• Strong computer skills.
• Strong leadership skills coupled with business acumen and the ability to communicate with conviction and clarity.
• The ability to assess team member’s strengths and limitations and to develop action plans to achieve their potential. Introduce succession planning to the department and provide staff development and mentoring in the ongoing professional development.
• Sets the tone by exemplifying consistent values mentioned above.
• Ability to communicate effectively with superiors, subordinates, peers, and major partners.
• Self-starter. Concentrates energies on removing encumbrances to new thoughts. Emulates the entrepreneurial spirit and intelligent risk taking. Does not let current thinking be restricted by the past or by the apparent boundaries of own area. Independently initiates and sees to completion of projects of moderate to large scope. Projects impact success of major goals of functional area of responsibility.
• Shows initiative and skill in penetrating own part of the business to gain a firm understanding of what the problems are and why. Has extensive experience in solving a wide range of problems. Reaches out to make good use of all resources and expertise available.

About The Company