29 Hbc Clerk jobs in Oman

The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects. سيكون صاحب الوظيفة مسؤولاً عن زيادة المبيعات من خلال خدمة عملاء استثنائية. سيكون صاحب الوظيفة مسؤولاً أيضًا عن الحفاظ على عمليات البيع بالتجزئة

المطلوبة وخدمة العملاء والتجديد ومعايير الاسترداد في المتجر في جميع الجوانب

Shop Keeping and Store Standards:-

Maximize and contribute to sales within the store through exceptional customer service and retail experience

Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized

Ensure awareness and vigilance at all times of security in the store without any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and arrangement

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

Operate as a cashier and be consistently accurate in money handling (in case applicable)

Understand and utilize all reports required for the day-to-day functioning of each store

Carry out linked selling i.e., understand the customer's need and close the deal.

Store Merchandise / Merchandising:-

Maintain a detailed knowledge of the merchandise/ products stocked in the store

Ensure promotions and fast selling lines are featured in the store

Provide information about the customers(likes, dislikes and opinions) to the dept in charge

Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

Customer Service

Responsible for greeting and meeting all customers promptly and politely as they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer requests

Develop a clear understanding of all departments, products, make, features and after sales service

Ensure effective implementation of visual merchandising principles within the stores

Effectively deal with customer queries and complaints

Follow procedures for dealing with specific customer orders

Ensure confidentiality with respect to Landmark retail/store sales information الحفاظ على المتجر و على معايير المتجر

تحقيق الحد الأقصى والمساهمة في المبيعات داخل المتجر من خلال خدمة العملاء وتجربة البيع بالتجزئة الاستثنائية

تأكد من أن كل المخزون قد تم وضعه وعرضه وفقًا لمعايير التخطيط القياسية (وضع المنتج, واللافتات ، والملبوسات المطوية بشكل أنيق، والترتيب من الأصغر إلى الأكبر ، و تكون العناصر

مكوية بالبخار، وترتب حسب العلامة التجارية ، والحجم المناسب ، إلخ)

تأكد من أن جميع المنتجات تحمل علامات الأسعار وتشفيرها قبل عرضها

ضمان التناوب الصحيح للمخزون على الرفوف والمساعدة في عد دقيق للمخزون حسب متطلبات المتجر

التأكد من تسجيل جميع عمليات إدارة المخزون (جرد المخزون، التحويل بين الفروع ، والارسال والتسليم) على النظام في الوقت المناسب ، وتصنيفها بدقة وبشكل صحيح

ضمان الوعي واليقظة في جميع الأوقات من الأمن في المحل دون أي إهمال

ضمان الحفاظ على أعلى معايير التدبير المنزلي وآداب النظافة الشخصية في المتجر في جميع الأوقات

إعطاء معلومات دقيقة وحديثة حول المنتج لجميع الاستفسارات

زيادة قاعدة بيانات العملاء من خلال إضافة عملاء جدد إلى القائمة البريدية

فهم سياسة العودة والتأكد من التنفيذ الفعال

المساعدة في تخزين التاجر/ أو مدير المتجر في وضع المنتج وترتيبه

تلبيس العارضات وحضور العروض المرئية الأخرى

الحفاظ على منطقة تخزين خلفية نظيفة وجيدة التنظيم والحفاظ على منطقة استراحة الموظفين نظيفة ومرتبة

العمل كأمين صندوق وكن دقيقًا باستمرار في التعامل مع الأموال (في حالة الاقتضاء)

فهم واستخدام جميع التقارير المطلوبة للعمل اليومي لكل متجر

إجراء البيع المرتبط، أي فهم حاجة العميل وإغلاق الصفقة

التنسيق المرئي

الحفاظ على معرفة مفصلة للبضائع / المنتجات المخزنة في المخزن

ضمان وجود العروض الترويجية وخطوط البيع السريع في المتجر

توفير معلومات حول العملاء (آراؤهم , ماذا يحبون وماذا يكرهون) لقسم المسؤول

ضمان التجديد الفعال للمخزون إلى المتجر وضمان استمرار توفر المخزون والاسترداد المستمر والصيانة في المتجر

خدمة العملاء

مسؤول عن التحية والالتقاء بجميع العملاء على الفور وبأدب عند دخولهم المتجر

توفير رضا العملاء من خلال تقديم خدمة عملاء استثنائية

توجيه العملاء في جميع أنحاء المتجر أو إلى المنطقة المحددة التي يطلبها العميل

تطوير فهم واضح لجميع الدارات والمنتجات والطراز والميزات وخدمة ما بعد البيع

ضمان التنفيذ الفعال لمبادئ الترويج المرئي داخل المخازن

التعامل بفعالية مع استفسارات العملاء وشكاويهم

اتبع إجراءات التعامل مع أوامر العملاء المحددة

ضمان السرية فيما يتعلق بمعلومات مبيعات التجزئة / المتجر لاندمارك

Basic Qualification /Education / Vocational Training: High School Diploma

Advanced Qualification / Certification / Specialist Training: Graduate degree in any field المؤهلات الأساسية التعليم التدريب المهني: شهادة الدراسة الثانوية

متقدم المؤهل الشهادة التدريب المختصص: (مطلوب) خريج ماجستر (مطلوب)

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Founded in Kuwait in 2005. Centrepoint forms part of the Landmark Group and is home to four of the region's most beloved, fordable and stylish brands – Splash, Shoe mart, Babyshop , and Lifestyle . Today, we cater to multiple m arkets across eight countries in the Middle East and Africa, with 142 stores occupying 6.2 million square feet of retail space. With numerous new store openings planned for the future , Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability.

Whether you're looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry be nchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life's essentials in consider ed retail and online environments.

The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects. سيكون صاحب الوظيفة مسؤولاً عن زيادة المبيعات من خلال خدمة عملاء استثنائية. سيكون صاحب الوظيفة مسؤولاً أيضًا عن الحفاظ على عمليات البيع بالتجزئة

المطلوبة وخدمة العملاء والتجديد ومعايير الاسترداد في المتجر في جميع الجوانب

Shop Keeping and Store Standards:-

Maximize and contribute to sales within the store through exceptional customer service and retail experience

Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized

Ensure awareness and vigilance at all times of security in the store without any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and arrangement

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

Operate as a cashier and be consistently accurate in money handling (in case applicable)

Understand and utilize all reports required for the day-to-day functioning of each store

Carry out linked selling i.e., understand the customer's need and close the deal.

Store Merchandise / Merchandising:-

Maintain a detailed knowledge of the merchandise/ products stocked in the store

Ensure promotions and fast selling lines are featured in the store

Provide information about the customers(likes, dislikes and opinions) to the dept in charge

Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

Customer Service

Responsible for greeting and meeting all customers promptly and politely as they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer requests

Develop a clear understanding of all departments, products, make, features and after sales service

Ensure effective implementation of visual merchandising principles within the stores

Effectively deal with customer queries and complaints

Follow procedures for dealing with specific customer orders

Ensure confidentiality with respect to Landmark retail/store sales information الحفاظ على المتجر و على معايير المتجر

تحقيق الحد الأقصى والمساهمة في المبيعات داخل المتجر من خلال خدمة العملاء وتجربة البيع بالتجزئة الاستثنائية

تأكد من أن كل المخزون قد تم وضعه وعرضه وفقًا لمعايير التخطيط القياسية (وضع المنتج, واللافتات ، والملبوسات المطوية بشكل أنيق، والترتيب من الأصغر إلى الأكبر ، و تكون العناصر

مكوية بالبخار، وترتب حسب العلامة التجارية ، والحجم المناسب ، إلخ)

تأكد من أن جميع المنتجات تحمل علامات الأسعار وتشفيرها قبل عرضها

ضمان التناوب الصحيح للمخزون على الرفوف والمساعدة في عد دقيق للمخزون حسب متطلبات المتجر

التأكد من تسجيل جميع عمليات إدارة المخزون (جرد المخزون، التحويل بين الفروع ، والارسال والتسليم) على النظام في الوقت المناسب ، وتصنيفها بدقة وبشكل صحيح

ضمان الوعي واليقظة في جميع الأوقات من الأمن في المحل دون أي إهمال

ضمان الحفاظ على أعلى معايير التدبير المنزلي وآداب النظافة الشخصية في المتجر في جميع الأوقات

إعطاء معلومات دقيقة وحديثة حول المنتج لجميع الاستفسارات

زيادة قاعدة بيانات العملاء من خلال إضافة عملاء جدد إلى القائمة البريدية

فهم سياسة العودة والتأكد من التنفيذ الفعال

المساعدة في تخزين التاجر/ أو مدير المتجر في وضع المنتج وترتيبه

تلبيس العارضات وحضور العروض المرئية الأخرى

الحفاظ على منطقة تخزين خلفية نظيفة وجيدة التنظيم والحفاظ على منطقة استراحة الموظفين نظيفة ومرتبة

العمل كأمين صندوق وكن دقيقًا باستمرار في التعامل مع الأموال (في حالة الاقتضاء)

فهم واستخدام جميع التقارير المطلوبة للعمل اليومي لكل متجر

إجراء البيع المرتبط، أي فهم حاجة العميل وإغلاق الصفقة

التنسيق المرئي

الحفاظ على معرفة مفصلة للبضائع / المنتجات المخزنة في المخزن

ضمان وجود العروض الترويجية وخطوط البيع السريع في المتجر

توفير معلومات حول العملاء (آراؤهم , ماذا يحبون وماذا يكرهون) لقسم المسؤول

ضمان التجديد الفعال للمخزون إلى المتجر وضمان استمرار توفر المخزون والاسترداد المستمر والصيانة في المتجر

خدمة العملاء

مسؤول عن التحية والالتقاء بجميع العملاء على الفور وبأدب عند دخولهم المتجر

توفير رضا العملاء من خلال تقديم خدمة عملاء استثنائية

توجيه العملاء في جميع أنحاء المتجر أو إلى المنطقة المحددة التي يطلبها العميل

تطوير فهم واضح لجميع الدارات والمنتجات والطراز والميزات وخدمة ما بعد البيع

ضمان التنفيذ الفعال لمبادئ الترويج المرئي داخل المخازن

التعامل بفعالية مع استفسارات العملاء وشكاويهم

اتبع إجراءات التعامل مع أوامر العملاء المحددة

ضمان السرية فيما يتعلق بمعلومات مبيعات التجزئة / المتجر لاندمارك

Basic Qualification /Education / Vocational Training: High School Diploma

Advanced Qualification / Certification / Specialist Training: Graduate degree in any field المؤهلات الأساسية التعليم التدريب المهني: شهادة الدراسة الثانوية

متقدم المؤهل الشهادة التدريب المختصص: (مطلوب) خريج ماجستر (مطلوب)

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Max Fashion is a prominent retail brand based in Dubai, is part of the Landmark Group, a renowned retail conglomerate in the Middle East.

Launched in 2004 in the UAE, Max caters to both the value conscious and fashion savvy consumers - offering clothing and accessories for women, men and children along with footwear, accessories, toys and home décor.

The brand offers an inspiring and shopper friendly experience for its consumers every day. The range of clothing and accessories are designed in-house and marketed to a very widespread demographic across the Middle East and GCC. Max also offers an Omni-Channel proposition for the customers through stores and online shopping platform.

Max Fashion is well-regarded for its blend of style, value, and convenience, making it a popular choice for fashion-conscious shoppers in Dubai and beyond. It has also made a strong presence in India and South East Asia. Our team is passionate about empowering creativity and fostering innovation. We believe in nurturing a dynamic and inclusive work environment that encourages continuous learning and values diverse perspectives, thereby achieving collective success.

With a commitment to Landmark Group values, we are dedicated to making a meaningful impact on our customers, employees, and the community at large.

The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects. سيكون صاحب الوظيفة مسؤولاً عن زيادة المبيعات من خلال خدمة عملاء استثنائية. سيكون صاحب الوظيفة مسؤولاً أيضًا عن الحفاظ على عمليات البيع بالتجزئة

المطلوبة وخدمة العملاء والتجديد ومعايير الاسترداد في المتجر في جميع الجوانب

Shop Keeping and Store Standards:-

Maximize and contribute to sales within the store through exceptional customer service and retail experience

Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized

Ensure awareness and vigilance at all times of security in the store without any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and arrangement

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

Operate as a cashier and be consistently accurate in money handling (in case applicable)

Understand and utilize all reports required for the day-to-day functioning of each store

Carry out linked selling i.e., understand the customer's need and close the deal.

Store Merchandise / Merchandising:-

Maintain a detailed knowledge of the merchandise/ products stocked in the store

Ensure promotions and fast selling lines are featured in the store

Provide information about the customers(likes, dislikes and opinions) to the dept in charge

Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

Customer Service

Responsible for greeting and meeting all customers promptly and politely as they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer requests

Develop a clear understanding of all departments, products, make, features and after sales service

Ensure effective implementation of visual merchandising principles within the stores

Effectively deal with customer queries and complaints

Follow procedures for dealing with specific customer orders

Ensure confidentiality with respect to Landmark retail/store sales information الحفاظ على المتجر و على معايير المتجر

تحقيق الحد الأقصى والمساهمة في المبيعات داخل المتجر من خلال خدمة العملاء وتجربة البيع بالتجزئة الاستثنائية

تأكد من أن كل المخزون قد تم وضعه وعرضه وفقًا لمعايير التخطيط القياسية (وضع المنتج, واللافتات ، والملبوسات المطوية بشكل أنيق، والترتيب من الأصغر إلى الأكبر ، و تكون العناصر

مكوية بالبخار، وترتب حسب العلامة التجارية ، والحجم المناسب ، إلخ)

تأكد من أن جميع المنتجات تحمل علامات الأسعار وتشفيرها قبل عرضها

ضمان التناوب الصحيح للمخزون على الرفوف والمساعدة في عد دقيق للمخزون حسب متطلبات المتجر

التأكد من تسجيل جميع عمليات إدارة المخزون (جرد المخزون، التحويل بين الفروع ، والارسال والتسليم) على النظام في الوقت المناسب ، وتصنيفها بدقة وبشكل صحيح

ضمان الوعي واليقظة في جميع الأوقات من الأمن في المحل دون أي إهمال

ضمان الحفاظ على أعلى معايير التدبير المنزلي وآداب النظافة الشخصية في المتجر في جميع الأوقات

إعطاء معلومات دقيقة وحديثة حول المنتج لجميع الاستفسارات

زيادة قاعدة بيانات العملاء من خلال إضافة عملاء جدد إلى القائمة البريدية

فهم سياسة العودة والتأكد من التنفيذ الفعال

المساعدة في تخزين التاجر/ أو مدير المتجر في وضع المنتج وترتيبه

تلبيس العارضات وحضور العروض المرئية الأخرى

الحفاظ على منطقة تخزين خلفية نظيفة وجيدة التنظيم والحفاظ على منطقة استراحة الموظفين نظيفة ومرتبة

العمل كأمين صندوق وكن دقيقًا باستمرار في التعامل مع الأموال (في حالة الاقتضاء)

فهم واستخدام جميع التقارير المطلوبة للعمل اليومي لكل متجر

إجراء البيع المرتبط، أي فهم حاجة العميل وإغلاق الصفقة

التنسيق المرئي

الحفاظ على معرفة مفصلة للبضائع / المنتجات المخزنة في المخزن

ضمان وجود العروض الترويجية وخطوط البيع السريع في المتجر

توفير معلومات حول العملاء (آراؤهم , ماذا يحبون وماذا يكرهون) لقسم المسؤول

ضمان التجديد الفعال للمخزون إلى المتجر وضمان استمرار توفر المخزون والاسترداد المستمر والصيانة في المتجر

خدمة العملاء

مسؤول عن التحية والالتقاء بجميع العملاء على الفور وبأدب عند دخولهم المتجر

توفير رضا العملاء من خلال تقديم خدمة عملاء استثنائية

توجيه العملاء في جميع أنحاء المتجر أو إلى المنطقة المحددة التي يطلبها العميل

تطوير فهم واضح لجميع الدارات والمنتجات والطراز والميزات وخدمة ما بعد البيع

ضمان التنفيذ الفعال لمبادئ الترويج المرئي داخل المخازن

التعامل بفعالية مع استفسارات العملاء وشكاويهم

اتبع إجراءات التعامل مع أوامر العملاء المحددة

ضمان السرية فيما يتعلق بمعلومات مبيعات التجزئة / المتجر لاندمارك

Basic Qualification /Education / Vocational Training: High School Diploma

Advanced Qualification / Certification / Specialist Training: Graduate degree in any field المؤهلات الأساسية التعليم التدريب المهني: شهادة الدراسة الثانوية

متقدم المؤهل الشهادة التدريب المختصص: (مطلوب) خريج ماجستر (مطلوب)

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.

At Babyshop , our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen , Philips Avent, Tommee Tippee, Medela , Dr. Brown's and many more . Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do at Babyshop . We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.

The job holder will be responsible for providing complete shopping experience for our customers, involving customer service, product knowledge and all shopping environmental involvements. سيكون صاحب الوظيفة مسؤولاً عن توفير تجربة تسوق كاملة لعملائنا ، بما في ذلك خدمة العملاء ومعرفة المنتج وجميع عمليات التسوق البيئية

Product Knowledge

To give an accurate information about all products.

To educate himself / herself about the culture and the history of Splash.

Customer Service

Greet all customers promptly and courteously upon entering the stores.

Direct customer throughout the store or specific areas.

Satisfy the customer's needs, requests & queries.

Increase the customer base by adding more customers to the store.

Understand the return policy

Maintain a positive & cheerful attitude and cooperate with colleagues.

Apply all customer service standards as advised during training.

Operations

To report to work on time or to notify in advance if absent or late.

To be aware how to operate the cash tills.

To understand how to use and utilize the reports.

To use the correct procedures & basics in ordering, transferring of goods.

To practice proactive in safety consciousness at all times.

To practice security measures that help prevent theft.

Understand the policy of the lost & found procedures.

Housekeeping

To keep & maintain the section clean & neat

To keep & maintain the back store in proper state

To clean & maintain a well organized break area each day

To remove dusts & other dirt's from display area using soft brush

Inventory

To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.

To keep the featured merchandise prominently displayed.

To keep the store image by adhering to the guidelines as outlined by Store Manager/Visual Merchandising Manager.

To check the stock on a daily basis to ensure that all products are adequately stocked and available for customers.

To keep the featured merchandise prominently displayed.

To keep the store image by adhering the guidelines as outlined by Store Manager/Visual Merchandising Manager. معرفة المنتج

الحفاظ على المتجر وعلى معايير المتجر معرفة المنتج

إعطاء معلومات دقيقة عن جميع المنتجات

تثقيف نفسه حول ثقافة وتاريخ الماركة

خدمة الزبائن

التحية على جميع العملاء بسرعة ولطف عند دخولهم المحلات

العميل المباشر في جميع أنحاء المتجر أو مناطق محددة

تلبية احتياجات العملاء وطلباتهم واستفساراتهم

زيادة قاعدة العملاء من خلال إضافة المزيد من العملاء إلى المتجر

فهم سياسة العودة

الحفاظ على موقف إيجابي ومبهج والتعاون مع الزملاء

تطبيق جميع معايير خدمة العملاء كما ينصح أثناء التدريب

عمليات التشغيل

تقديم تقرير إلى العمل في الوقت المحدد أو الإخطار مقدمًا في حالة الغياب أو التأخر

أن تكون على دراية بكيفية تشغيل الخزانات النقدية

لفهم كيفية استخدام التقارير والاستفادة منها

استخدام الإجراءات والأساسيات الصحيحة في طلب ونقل البضائع

لممارسة استباقية في الوعي بالسلامة في جميع الأوقات

ممارسة الإجراءات الأمنية التي تساعد على منع السرقة

فهم سياسة إجراءات المفقودات

الحفاظ على المعرض

للحفاظ على القسم نظيفًا ومرتّبًا والمحافظة عليه

للحفاظ على وصيانة المخزن الخلفي في الحالة المناسبة

لتنظيف وصيانة منطقة استراحة جيدة التنظيم كل يوم

لإزالة الغبار والأوساخ الأخرى من منطقة العرض باستخدام فرشاة ناعمة

عمليات الجرد

للتحقق من المخزون على أساس يومي للتأكد من أن جميع المنتجات مخزنة بشكل كاف ومتاحة للعملاء.

لإبقاء البضائع المميزة معروضة بشكل بارز.

للحفاظ على صورة المتجر بالالتزام بالمبادئ التوجيهية كما هو موضح من قبل مدير المتجر / إدارة التجارة المرئية.

للتحقق من المخزون على أساس يومي للتأكد من أن جميع المنتجات مخزنة بشكل كاف ومتاحة للعملاء.

لإبقاء البضائع المميزة معروضة بشكل بارز.

للحفاظ على صورة المتجر بالالتزام بالمبادئ التوجيهية كما هو موضح من قبل مدير المتجر/ إدارة التجارة المرئية.

Basic Qualification /Education / Vocational Training: High School المؤهلات الأساسية التعليم التدريب المهني: شهادة الدراسة الثانوية

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.

At Babyshop , our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen , Philips Avent, Tommee Tippee, Medela , Dr. Brown's and many more . Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do at Babyshop . We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.

Overview

The job holder will be responsible for maximizing sales through exceptional customer service and for maintaining the desired retail operations, customer service standards, replenishment, and recovery standards in the store in all aspects.

يرجى ملاحظة أن النص الأصلي يحتوي على جزء عربي يكرر نفس المحتوى وتأكيدات متداخلة؛ تم الاحتفاظ بالمعنى مع تنظيمه في فقرات وأقسام واضحة.

• Maximize and contribute to sales within the store through exceptional customer service and retail experience
• Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise, etc.)
• Ensure all products are price tagged and bar-coded before display
• Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
• Ensure all stock administration (stock count, inter-branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
• Give accurate and current information about the product for all inquiries
• Increase the customer database by adding new customers to the mailing list
• Understand the returns policy and ensure effective implementation
• Help store merchandiser and/or store manager in product placement and arrangement
• Dress up mannequins & attend to other visuals
• Maintain a clean and well-organized back-stock area and keep the employee break area neat and tidy
• Operate as a cashier and be consistently accurate in money handling (in case applicable)
• Understand and utilize all reports required for the day-to-day functioning of each store
• Carry out linked selling i.e., understand the customer’s need and close the deal

• Maintain a detailed knowledge of the merchandise/products stocked in the store
• Ensure promotions and fast selling lines are featured in the store
• Provide information about the customers (likes, dislikes and opinions) to the department in charge
• Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
• Reinforce visual merchandising principles within the stores
• Ensure confidentiality with respect to Landmark retail/store sales information

• Responsible for greeting and meeting all customers promptly and politely as they enter the store
• Provide customer satisfaction by delivering exceptional customer service
• Guide customers throughout the store or to the specific area the customer requests
• Develop a clear understanding of all departments, products, make, features and after-sales service
• Follow procedures for dealing with specific customer orders
• Handle customer queries and complaints effectively
• Ensure implementation of visual merchandising principles within the stores
• Understand and implement the store’s returns policy

• Basic Qualification / Education / Vocational Training: High School Diploma
• Advanced Qualification / Certification / Specialist Training: Graduate degree in any field (M.A./M.S./M.B.A. or equivalent) may be required

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value-led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. Emax is the largest electronics retailer in the GCC . Emax has the widest selection of electronics in the UAE with over 800 brands and 100,000 products all under one roof. The award-winning brand offers a diverse product range that includes photography, IT, mobiles and telecom, accessories, sound and vision, home appliances, health and fitness, gaming, gifting, personal care, car electronics and navigation, home solutions, MP3 and portable players, toys, music and videos and security solutions. Emax has been ranked as the 8th Best Place to Work among all retail companies in the GCC (as per the GPTW survey 2023). Emax, which is part of the Landmark Group, started in 2005 and now has over 38 stores across UAE, Oman and Qatar. The brand is growing and is expanding its footprint with plans to open new stores in the region.

Job Id and other unrelated meta-content from the original description has been omitted to maintain a clean, job-focusedRefinement.

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

• Greet all customers.
• Reach the given target on a daily basis.
• Provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.
• Promote and maintain positive relations with all loyal clients and new customers.
• Report to branch as per given schedule.
• Work in a timely manner.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocating and coordinating the workflow.
• Handle workload and customer queries with patience and empathy, ensuring work pressure does not affect client interactions.
• Maintain proper records of all transactions, cancellations, and issues computer-generated receipts to customers.
• Maintain awareness of all promotions and advertisements.
• Keep the checkout counter clean and orderly.
• Answer customer questions and provide information on procedures or policies.
• Maintain good relationships with all customers.
• Train and mentor new employees.
• Strictly follow Anti-Money Laundering procedures as per company rules and regulations.
• Protect the privacy of customers by not discussing financial matters outside, releasing account information only to authorized individuals.
• Report to the Assistant Branch Manager.
• Ensure zero tardiness and absences.
• Ensure cleanliness of the counter.

Make sure to give 100% commitment in all sales promotions.

Customer Service Officer for MN SPC - Omani National

As a member of Munich Re the MedNet Oman is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an “Officer - Customer Service” who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor’s (Medical) degree or bachelor’s degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years’ experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.

About us:

Lime Vizio Inc has been delivering beautiful flowers and heartfelt gifts since 2010. We take immense pride in being a trusted leader in online floral and gift retail, serving customers across the US and Canada. Our commitment to quality, innovation, and dependability has made us a gifting powerhouse, with brands like Blossom Flowers, Sunny Flowers, and Gift on Schedule under our umbrella. At Lime Vizio, we foster an entrepreneurial spirit and a culture that values collaboration, superior service, and continuous innovation.

LIME VIZIO is an e-commerce technology company focused on providing product development and services support on multiple processes, domains, and technologies.

Are you an experienced Customer Service Representative ready to take your skills to the next level?

At our company, we're seeking individuals like you to join our dynamic team as Customer Support Specialists.

Your Mission: You will be the friendly voice that provides exceptional support to our valued customers. Your responsibilities will include offering helpful information, addressing and resolving inquiries and customer's issues, serving as a guide of our customers showcasing our products and services, and processing payments.

• Assist customers by addressing their queries and fulfilling their requests.
• Manage call-back requests, including those that were misrouted from other departments.
• Independently liaise with florists regarding Blossom Flower Delivery order-related inquiries.
• Expertly assist customers with various needs, including:
• Offering redelivery options
• Suggesting substitutions
• Resolving issues with missing add-ons
• Addressing additional charge inquiries
• Resolving declined credit card issues
• Recommending add-ons for customers' orders
• Managing Customer Follow-up Concerns:
• Make outbound calls to provide accurate information and seek approvals for specific concerns, such as substitutions, redelivery, or additional payments.
• Communicate with florists through phone, email, or our secure messaging system to confirm changes, gather order information, or ensure successful order placement.
• Handle customer concerns that require in-depth review for timely and suitable resolutions.
• De-escalate situations involving dissatisfied customers, offering patient and empathetic assistance.

• Desktop or laptop with at least an i3 or i5 processor, 8 GB RAM, and a CPU clocked at 2.0 GHz or higher
• USB headset with noise cancellation capabilities
• Wired internet connection with a minimum download speed of 20 Mbps including back-up internet

• High school graduates with at least 1 year of experience in the customer service field are preferred
• Must be willing to work a rotating graveyard shift
• Ability to thrive in a fast-paced, agile environment with strong critical thinking and problem-solving skills
• Quick adaptability, excellent communication (both written and verbal), and a proactive, positive attitude
• Typing speed of at least 30 words per minute
• Preference will be given to candidates with prior support and customer service experience

Salary: $3 per hour

Prorated 13th-month pay

At Lime Vizio, we're excited to have you on board for this fantastic opportunity.

Join us in making our customers' special moments even more extraordinary with our stunning flowers and thoughtful gifts.

Overview

We’re looking for a customer-centric Technical Support Specialist to join our growing team! In this role, you'll be the friendly voice and problem-solving hero for our amazing customers. You'll troubleshoot technical issues, answer questions, and ensure everyone has a smooth and positive experience using our online marketplace and ecommerce platform.

• Be the first line of defense for our customers, providing exceptional technical support via phone, email, and chat.
• Actively listen to customer concerns, diagnose technical problems efficiently, and deliver clear and concise solutions.
• Research and troubleshoot a wide range of technical issues related to our online marketplace and ecommerce platform.
• Document customer interactions and resolutions to ensure consistent and high-quality support.
• Stay up-to-date on our platform's features and functionalities to provide accurate and relevant information.
• Proactively identify and escalate complex issues to the appropriate technical team.
• Maintain a positive and professional demeanor, building trust and rapport with each customer.

• Minimum of 1 years of experience in technical support or customer service.
• Strong understanding of computers, software, and troubleshooting principles.
• Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
• Active listening skills and a genuine desire to help customers.
• Ability to work independently and manage multiple tasks efficiently.
• Proficient in using computers and comfortable navigating various software applications.
• Ability to fluently speak, write, and read in both English and Arabic
• A positive and solutions-oriented attitude.

• Competitive salary
• All of the hardware and software will be provided for you
• Sponsorship VISA will be provided for expats
• Relocation cost from origin country to Oman will be covered
• Work-Life balance
• Fun and fair work culture