8 Go To Market jobs in Oman

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role
To assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA store's position as the best home furnishing store in the local market.

What You Will Do
CUSTOMERS

• Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
• Lead by example and a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return repeatedly.
• Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.
• Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
• Ensure our guests have a great shopping experience always throughout the day.

COMMERCIAL

• Have an overview of the store business plan and IKEA Food action plans, and I contribute to my area's action plan by supporting my manager in implementing it with the team.
• Secure an irresistible food offer by ensuring an attractive presentation and communication of the range.
• Be passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues.
• Know my top-selling products and three Aces and one King, and I ensure they are available and clearly communicated and displayed at all times.
• Work with my manager to actively contribute and support relevant marketing and in-store activities.
• Support my manager in implementing range changes in a simple and cost-conscious way.
• During unexpectedly quiet times, I initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• Ensure my area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience.
• Use my local market awareness to give my manager input regarding range and pricing.

STEERING THE BUSINESS

• Work actively to make the IKEA store successful and high performing, today and tomorrow by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• Monitor and control the food costs, operational costs, productivity, sales mix and recipe cost.
• Responsible for the efficient organisation of the business area in relation to financial performance i.e. gross profit, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
• Ensure the implementation and follow-up of the SOP rules and guidelines.

PEOPLE

• Work with my manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles.
• Lead by example and support and coach my colleagues on the job so they can meet the needs of our customers and grow professionally.
• Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
• Take an active role in my team and co-operate when needed with colleagues in other parts of the store.
• Keep my colleagues informed so that they can perform their roles effectively. I pass on my knowledge to colleagues and encourage them to do the same.

OPERATIONS

• To perform tasks that require prolonged standing duration
• Ensure compliance to Food Safety and Hygiene practices
• Attend to customers' needs and requests in a pleasant manner
• Ensuring products are in perfect condition and correctly priced at all times
• Upkeep cleanliness and hygiene standards at all times
• Fast food/Café with cashiering experience and able to perform manual chores

Required Skills To Be Successful

• Must have excellent communication and interpersonal skills
• Must be able to build working relationships
• Must have proven leadership abilities and lead by example
• Must have multitasking capabilities
• Customer Focus, Individual Accountability, Continuous Improvement, Personal Leadership, Teamwork

What Equips You For The Role

• Must have a minimum of 2-3 years food service experience, preferably in a high-volume business
• Must have an interest and knowledge of culinary or food service industry
• Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate
why
this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

To assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA store's position as the best home furnishing store in the local market.

What you will do

CUSTOMERS

• Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
• Lead by example and a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return repeatedly.
• Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.
• Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
• Ensure our guests have a great shopping experience always throughout the day.

COMMERCIAL

• Have an overview of the store business plan and IKEA Food action plans, and I contribute to my area's action plan by supporting my manager in implementing it with the team.
• Secure an irresistible food offer by ensuring an attractive presentation and communication of the range.
• Be passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues.
• Know my top-selling products and three Aces and one King, and I ensure they are available and clearly communicated and displayed at all times.
• Work with my manager to actively contribute and support relevant marketing and in-store activities.
• Support my manager in implementing range changes in a simple and cost-conscious way.
• During unexpectedly quiet times, I initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• Ensure my area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience.
• Use my local market awareness to give my manager input regarding range and pricing.

STEERING THE BUSINESS

• Work actively to make the IKEA store successful and high performing, today and tomorrow by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• Monitor and control the food costs, operational costs, productivity, sales mix and recipe cost.
• Responsible for the efficient organisation of the business area in relation to financial performance i.e. gross profit, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
• Ensure the implementation and follow-up of the SOP rules and guidelines.

PEOPLE

• Work with my manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles.
• Lead by example and support and coach my colleagues on the job so they can meet the needs of our customers and grow professionally.
• Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
• Take an active role in my team and co-operate when needed with colleagues in other parts of the store.
• Keep my colleagues informed so that they can perform their roles effectively. I pass on my knowledge to colleagues and encourage them to do the same.

OPERATIONS

• To perform tasks that require prolonged standing duration
• Ensure compliance to Food Safety and Hygiene practices
• Attend to customers' needs and requests in a pleasant manner
• Ensuring products are in perfect condition and correctly priced at all times
• Upkeep cleanliness and hygiene standards at all times
• Fast food/Café with cashiering experience and able to perform manual chores

Required skills to be successful

• Must have excellent communication and interpersonal skills
• Must be able to build working relationships
• Must have proven leadership abilities and lead by example
• Must have multitasking capabilities
• Customer Focus, Individual Accountability, Continuous Improvement, Personal Leadership, Teamwork

What equips you for the role

• Must have a minimum of 2-3 years food service experience, preferably in a high-volume business
• Must have an interest and knowledge of culinary or food service industry
• Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

نوع الوظيفة: عقد عمل

الهدف العام للوظيفة

يشرف على مراقبة التداولات المالية لضمان الامتثال للوائح التنظيمية، ويحلل البيانات السوقية لاكتشاف المخالفات المحتملة، كما يساهم في إعداد التقارير الرقابية وتطوير أدوات تحليل التداولات لتعزيز الشفافية والاستقرار في الأسواق

المؤهلات والخبرة

بكالوريوس المحاسبة أو المالية أو الاقتصاد

خبرة عملية لا تقل عن 10 عوام في أقسام الوساطة التابعة لشركات الوساطة

المهام والمسؤوليات

الإشراف على الامتثال والإفصاحات المالية من خلال تحليل التداولات الفورية والتاريخية، وتقييم تحذيرات أنظمة الرقابة الآلية، واتخاذ الإجراءات التصحيحية لضمان الالتزام بالتشريعات واللوائح التنظيمية المعتمدة.

تحليل التداولات واكتشاف الأنماط غير الاعتيادية من خلال إجراء تحليلات معمقة للحالات المشبوهة، وإعداد تقارير فنية مدعمة بالبيانات والتوصيات، وعرض النتائج للإدارة لدعم اتخاذ القرارات المناسبة.

قيادة تطوير أدوات الرقابة والتحليل لتعزيز كفاءة السوق، من خلال ابتكار حلول متقدمة لرصد الأنماط غير الطبيعية، وتحسين أنظمة الإنذار المبكر بالتعاون مع الفرق المختصة لضمان استقرار السوق وكشف المخاطر بفعالية.

تحليل الاتجاهات السوقية والمخاطر النظامية لتقديم تقارير تنبؤية وتوصيات استباقية تعزز سلامة السوق، وتدعم تطوير البنية الرقابية في ظل المتغيرات المحلية والعالمية.

إعداد تقارير رقابية دورية تدعم اتخاذ القرار من خلال تحليلات كمية ونوعية، والتنسيق المؤسسي مع الجهات المعنية لتعزيز تكامل وفعالية آليات الرقابة والمشاركة في اللجان التنظيمية ذات الصلة.

التمكين الفني وتوجيه الفريق من خلال تأهيل وتطوير المحللين، وتقديم ورش عمل تدريبية متخصصة، وبناء قاعدة معرفية داخلية لتبادل الخبرات وأفضل الممارسات.

تنفيذ المهام الإضافية الموكلة بما يتناسب مع نطاق الاختصاص، لدعم تحقيق أهداف الهيئة وأولوياتها الاستراتيجية.

Position Type:
Contract

1. Job Purpose

Oversee the monitoring of financial trading activities to ensure compliance with regulatory requirements, analyses market data to detect potential violations, and contributes to the preparation of regulatory reports and the development of trading analysis tools to enhance transparency and market stability.

1. Qualifications and Experience

2. Bachelor's degree in accounting, Finance, or Economics.

3. Minimum of 10 years of practical experience in brokerage departments within brokerage firms.

4. Tasks and Responsibilities

Monitor compliance and financial disclosures by analysing trades and automated alerts and implement corrective actions to ensure regulatory adherence.

• Conduct in-depth analysis of suspicious trades, prepare data-driven reports with recommendations, and present findings to management.
• Lead development of advanced surveillance tools and early warning systems to detect irregular trading patterns and support market stability.
• Analyses market trends and systemic risks, provide predictive reports, and recommend regulatory improvements aligned with local and global changes.
• Prepare periodic regulatory reports with quantitative and qualitative analyses; coordinate with internal and external stakeholders; participate in regulatory committees.
• Mentor and develop analysts, conduct specialized training workshops, and build an internal knowledge base for best practices.
• Execute additional tasks within scope to support the Authority's strategic goals.

Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.

Senior Relationship Manager - Mid Market - Ahli Islamic

SUMMARY OF ROLE:
Relationship Manager is responsible for managing a portfolio of Corporate Islamic accounts, ensuring compliance with the Bank’s policies and regulatory requirements, and securing sales that align with the business plan. This role focuses on nurturing existing customer relationships, acquiring new business, and contributing to the bank’s growth within the Islamic finance sector.

KEY RESPONSIBILITIES:

Contribute to Business Plan Development
Identify income-generating opportunities in targeted markets and industries, contributing to the development of the bank’s overall business plan.

Account Relationship Management
Manage relationships with existing corporate clients, focusing on maximizing account profitability while adhering to the Bank’s Credit policies.

Credit Proposal Analysis and Recommendations
Analyze, evaluate, and process corporate credit proposals, providing suitable recommendations based on thorough assessments.

New Customer Acquisition
Establish new account relationships with prospective customers within the designated sector, expanding the bank’s portfolio.

Credit Proposal Preparation
Prepare high-quality and timely credit proposals for analysis and approval, ensuring they are in line with the assigned authority level.

Risk Management
Identify high-risk situations early and take appropriate actions to handle and recover those situations effectively.

Customer Engagement and Relationship Development
Meet with key bank customers, both existing and potential, to sustain and strengthen ongoing profitable relationships.

Cross-selling Products and Services
Promote and cross-sell the bank’s range of products and services to meet the evolving needs of clients.

Positive Market Representation
Represent and project a positive image of the bank in the market, enhancing the bank’s presence and reputation within the industry.

Benefits and Requirements:

• Omani nationals only
• Bachelor's Degree in Finance, Accounting, Economics, or any other related fields.
• 7 years of banking sector or any other related financial sector.

Other Details:

• Seniority level: Associate
• Employment type: Full-time
• Job function: Other
• Industry: Banking

Job Requisition ID:

The Swedish Food Market & Bistro Assistant plays a crucial role in assisting the Food & Beverages Manager in executing the IKEA Food Service Concept across various food service areas including the Restaurant, Bistro, Swedish Food Market, and co-worker restaurant. The role is essential for maintaining high standards in daily kitchen and production operations, contributing to the store's reputation as the leading home furnishing provider in the local market.

• The Swedish Food Market & Bistro Assistant role describes responsibilities aligned with supporting the Food & Beverages Manager in delivering IKEA Food Service across multiple service areas.

• Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care, and with an attitude based on the IKEA values.
• Lead by example as a good ambassador for the IKEA store in all interactions with guests, encouraging repeat visits.
• Maintain a customer-focused perspective by engaging in daily dialogue with guests to gather feedback and act on their input.
• Empower and encourage the team to take immediate action to enhance customer satisfaction and seek continuous improvement.
• Guarantee an exceptional shopping experience for guests throughout the day.

• Contribute to the store business plan and IKEA Food action plans by supporting the manager in implementing them.
• Ensure an irresistible food offer by maintaining attractive presentation and clear communication of the food range.
• Educate customers and colleagues about product content, origins, and benefits, sharing this knowledge actively.
• Monitor availability and visibility of top-selling products to maximize sales impact.
• Support in-store marketing activities and offer relevant insights into range changes and local market trends.

• Work towards achieving visitor attraction, sales growth, profitability, guest and co-worker satisfaction, and operational excellence as measured through KPIs.
• Monitor and control food costs, operational expenses, productivity, sales mix, and recipe costs.
• Organize the business area efficiently, focusing on financial performance such as gross profit, cost management, and productivity.
• Implement and follow up on Standard Operating Procedures (SOPs) and guidelines.

• Cultivate understanding among co-workers of the IKEA Concept and guidelines and their impact on roles.
• Support and coach colleagues, fostering growth and development to meet customer needs.
• Promote a strong IKEA culture valuing diversity, making IKEA Food a great place to work.
• Actively participate in the team and cooperate with other store areas.
• Communicate effectively with colleagues to ensure role effectiveness.

• Perform tasks that require prolonged standing.
• Ensure adherence to Food Safety and Hygiene practices.
• Attend to customer needs and manage requests with a positive attitude.
• Ensure products are in perfect condition and accurately priced.
• Maintain cleanliness and hygiene standards at all times.
• Leverage experience in fast food/cafeteria operations including cashiering and manual chores.

• Customer-focused outlook with strong interpersonal skills.
• Proven leadership abilities and capability to nurture and motivate co-workers.
• Ability to work effectively in a high-pressure, fast-paced environment with strong multitasking skills.
• Proficiency in using computer systems to support operational needs.

• High School/Trade School Graduate, preferably in hotel, business, or culinary fields.
• Minimum of 2-3 years supervisory experience in the food service industry, ideally in high-volume settings.
• Strong culinary and food service interest and knowledge with a focus on customer service.
• Capable of working in a high-volume, fast-paced, and dynamic retail environment. Analytical skills required along with multitasking capabilities.
• Proficiency in English with excellent communication and interpersonal skills.
• Proven leadership skills with the ability to motivate and develop teams and foster an inclusive environment.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Join to apply for the Swedish Food Market & Bistro Assistant | Retail | IKEA Oman role at Al-Futtaim Automotive

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Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The Swedish Food Market & Bistro Assistant plays a crucial role in assisting the Food & Beverages Manager in executing the IKEA Food Service Concept across various food service areas including the Restaurant, Bistro, Swedish Food Market, and co-worker restaurant. The role is essential for maintaining high standards in daily kitchen and production operations, being pivotal in enhancing the IKEA store's reputation as the leading home furnishing provider in the local market.

• Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care, and with an attitude based on the IKEA values.
• Lead by example as a good ambassador for the IKEA store in all interactions with guests, encouraging repeat visits.
• Maintain a customer-focused perspective by engaging in daily dialogue with guests to gather feedback and act on their input.
• Empower and encourage the team to take immediate action to enhance customer satisfaction and seek continuous improvement.
• Guarantee an exceptional shopping experience for guests throughout the day.

• Contribute to the store business plan and IKEA Food action plans by supporting the manager in implementing them.
• Ensure an irresistible food offer by maintaining attractive presentation and clear communication of the food range.
• Educate customers and colleagues about product content, origins, and benefits, sharing this knowledge actively.
• Monitor availability and visibility of top-selling products to maximize sales impact.
• Support in-store marketing activities and offer relevant insights into range changes and local market trends.

• Work towards achieving visitor attraction, sales growth, profitability, guest and co-worker satisfaction, and operational excellence as measured through KPIs.
• Monitor and control food costs, operational expenses, productivity, sales mix, and recipe costs.
• Organize the business area efficiently, focusing on financial performance such as gross profit, cost management, and productivity.
• Implement and follow up on Standard Operating Procedures (SOPs) and guidelines.

• Cultivate understanding among co-workers of the IKEA Concept and guidelines and their impact on roles.
• Support and coach colleagues, fostering growth and development to meet customer needs.
• Promote a strong IKEA culture valuing diversity, making IKEA Food a great place to work.
• Actively participate in the team and cooperate with other store areas.
• Communicate effectively with colleagues to ensure role effectiveness.

• Perform tasks that require prolonged standing.
• Ensure adherence to Food Safety and Hygiene practices.
• Attend to customer needs and manage requests with a positive attitude.
• Ensure products are in perfect condition and accurately priced.
• Maintain cleanliness and hygiene standards at all times.
• Leverage experience in fast food/cafeteria operations including cashiering and manual chores.

• Customer-focused outlook with strong interpersonal skills.
• Proven leadership abilities and capability to nurture and motivate co-workers.
• Ability to work effectively in a high-pressure, fast-paced environment with strong multitasking skills.
• Proficiency in using computer systems to support operational needs.

• High School/Trade School Graduate, preferably in hotel, business, or culinary fields.
• Minimum of 2-3 years supervisory experience in the food service industry, ideally in high-volume settings.
• Strong culinary and food service interest and knowledge with a focus on customer service.
• Capable of working in a high-volume, fast-paced, and dynamic retail environment. Analytical skills required along with multitasking capabilities.
• Proficiency in English with excellent communication and interpersonal skills.
• Proven leadership skills with the ability to motivate and develop teams and foster an inclusive environment.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

• Mid-Senior level

• Full-time

• Marketing and Sales
• Industries: Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2x

Get notified about new Market Assistant jobs in Muscat, Masqaţ, Oman.

Overview Of The Role

To assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA store’s position as the best home furnishing store in the local market.

CUSTOMERS

• Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
• Lead by example and be a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return repeatedly.
• Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.
• Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
• Ensure our guests have a great shopping experience always throughout the day.

COMMERCIAL

• Have an overview of the store business plan and IKEA Food action plans, and contribute to my area’s action plan by supporting my manager in implementing it with the team.
• Secure an irresistible food offer by ensuring an attractive presentation and communication of the range.
• Be passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues.
• Know my top-selling products and three Aces and one King, and ensure they are available and clearly communicated and displayed at all times.
• Work with my manager to actively contribute and support relevant marketing and in-store activities.
• Support my manager in implementing range changes in a simple and cost-conscious way.
• During unexpectedly quiet times, initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• Ensure my area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience.
• Use my local market awareness to give my manager input regarding range and pricing.

STEERING THE BUSINESS

• Work actively to make the IKEA store successful and high performing, today and tomorrow by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• Monitor and control the food costs, operational costs, productivity, sales mix and recipe cost.
• Responsible for the efficient organisation of the business area in relation to financial performance i.e. gross profit, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
• Ensure the implementation and follow-up of the SOP rules and guidelines.

PEOPLE

• Work with my manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles.
• Lead by example and support and coach my colleagues on the job so they can meet the needs of our customers and grow professionally.
• Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
• Take an active role in my team and co-operate when needed with colleagues in other parts of the store.
• Keep my colleagues informed so that they can perform their roles effectively. I pass on my knowledge to colleagues and encourage them to do the same.

OPERATIONS

• To perform tasks that require prolonged standing duration
• Ensure compliance to Food Safety and Hygiene practices
• Attend to customers’ needs and requests in a pleasant manner
• Ensuring products are in perfect condition and correctly priced at all times
• Upkeep cleanliness and hygiene standards at all times
• Fast food/Café with cashiering experience and able to perform manual chores

• Must have excellent communication and interpersonal skills
• Must be able to build working relationships
• Must have proven leadership abilities and lead by example
• Must have multitasking capabilities
• Customer Focus, Individual Accountability, Continuous Improvement, Personal Leadership, Teamwork

• Must have a minimum of 2-3 years food service experience, preferably in a high-volume business
• Must have an interest and knowledge of culinary or food service industry
• Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.