What Jobs are available for Global Product in Oman?

Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence.

We believe our people are the reason behind our success and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.

The Head of Digital Product Development leads the transformation of Oman Air's core systems — spanning commercial, operations, finance, HR, SCM and more — into modern, agile digital products. This role inspires and guides multidisciplinary teams to deliver innovative, high-impact solutions that improve how the airline operates and serves its customers. It champions a culture of speed, collaboration, and continuous improvement, aligned with Oman Air's strategic vision. The role also builds strong partnerships across departments to identify opportunities and maximize business value.

Product Management:

1. Define and drive the digital product strategy across commercial, operations, and corporate domains, ensuring alignment with Oman Air's transformation goals.

2. Develop a short-, medium- and long-term digital product development plan and a clear digital product roadmap that aligns with overarching digital strategy objectives and business needs, providing guidance to Managers of Enterprise, Commercial and Operations Products as required.

3. Oversee the full lifecycle of digital products — from ideation and design to development, deployment, and continuous improvement ensuring they meet quality, safety, and regulatory standards.

4. Oversee all product development projects, ensuring they stay on schedule, within budget, and meet

quality standards and advice on design and module changes to the relevant departments within Oman Air.

1. Continuously assess new tools, platforms, and trends to introduce cutting-edge solutions that enhance operational efficiency, customer experience and business value.

2. Collaborate with executives across the airline to identify needs, prioritize initiatives, and ensure digital

products deliver measurable business value.

1. Drive data-driven decision-making by leveraging analytics to gain insights into user behavior, product performance, and market trends.

DevOps:

1. Provide strategic leadership and direction for DevOps practices, ensuring alignment with Oman Air's digital delivery goals and operational resilience.

2. Empower the Manager – DevOps to implement automation, CI/CD pipelines, and monitoring frameworks that support scalable and secure deployments.

3. Champion DevSecOps principles, ensuring security is embedded throughout the development lifecycle and systems meet compliance standards.

4. Collaborate with IT Strategy & Governance to align DevOps practices with enterprise architecture and technology standards.

5. Stay abreast of emerging DevOps tools and methodologies, guiding adoption to improve delivery velocity and system reliability.

Quality Assurance:

1. Define the overall QA strategy and framework, ensuring digital products meet Oman Air's standards for performance, reliability, and compliance.

2. Guide the QA team in developing automated and manual testing approaches that support agile delivery and continuous integration.

3. Oversee quality governance across product teams, ensuring early risk identification and resolution through embedded QA practices.

4. Act as a liaison with regulatory bodies to ensure product compliance with aviation, data protection, and safety standards.

5. Continuously review and evolve QA methodologies to keep pace with technological change and customer expectations.

Collaboration:

1. Prepare periodic progress updates for Vice President - Digital & IT.

2. Collaborate with Digital & IT teams to ensure alignment in digital & IT practices.

3. Provides leadership to all members of the Digital Product Development Department.

4. Perform any other tasks assigned by management.

Perform any other related tasks as assigned by the Management.

MINIMUM QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in a relevant field such as Computer Science, Engineering, Business, Information Systems, or a related field (mandatory). Relevant post graduate degree (e.g., digital transformation, IT management) would be an asset.

• 10+ years of experience in aviation industry, with at least 5 years of experience in a digital product

development domain.

or

• In-depth understanding of airlines systems, functionality, and industry standards.

• Demonstrated expertise in translating product strategy into detailed requirements that that align with business goals.

• In-depth understanding of approaches to improve user experience using digital tools, while maintaining

system reliability.

• Demonstrated ability to drive innovation and adapt to emerging digital trends and technologies in the airline industry.

• In-depth knowledge of digital product design, development, and management, with a strong focus on delivering exceptional user experiences.

PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPS:

• Proficiency in English (must) and Arabic (preferred)

• Proficient in MS Office and BI tools

• Project Management (PMP, etc.), DevOps (CSPO, POMP, CAL, etc.) QA (ISTQB, Lean Six, etc.) are an advantage

• Airline domain certificates (IATA, APEX, etc.) are an advantage

SPECIAL REQUIREMENTS:

• Professional understanding of the overall business function is essential.

SKILLS & COMPETENCIES:

Core Competencies:

• On-depth understanding of the aviation industry broadly, and expertise in digital innovation related to aviation

• Exceptional analytical skills including the ability to analyze complex data, identify trends, and make decisions leveraging data, insights, and analytics tools

• Excellent communication skills and proven leadership abilities, including the capacity to lead and motivate cross function teams

• Ability to work in a fast-paced environment / transformational setting

Technical Competences

• Strong technical background with understanding and/or hands-on experience in digital product offerings and services

• Strong knowledge of Network Planning, RM, PSS, Loyalty, IBE, Payment and other systems in the airline

Commercial domain:

• Strong knowledge of Flight Planning, Fleet Management, Crew Planning, MRO, DCS, W&B and other

systems in the airline operations domain

• Strong knowledge of ERP systems, such as Oracle, SAP, D365 and other enterprise systems

• Strong understanding of DevOps and QA

Understand the current state of the application, its architecture, and technical foundations (React Native).
Define and execute a clear product roadmap aligned with business goals and technical capabilities.
Collaborate with design and development teams to create intuitive, engaging user experiences.
Stay up to date with technological trends in mobile and web development, and proactively evolve the product accordingly.
Translate user feedback, analytics, and market research into product requirements and feature enhancements.
Manage the product lifecycle from ideation to launch, including prioritization, sprint planning, and QA.
Ensure timely submission and delivery of projects, coordinating closely with developers and stakeholders to meet deadlines.
Bridge the gap between technical and non-technical stakeholders to ensure clear communication and aligned expectations.
Ensure product quality, performance, and scalability through collaboration with the dev team.

Proven experience as a Product Manager in a tech or software company (preferably with mobile applications).
Strong understanding of React Native, mobile app development cycles, and web development frameworks.
Solid knowledge of UI/UX best practices and ability to work with design teams to create user-first interfaces.
Technical background (CS degree or equivalent practical experience preferred) with the ability to engage with developers on a deep level.
Familiarity with API integrations, version control (Git), and backend/frontend workflows.
Experience with agile methodologies and product management tools like Jira, Trello, or Notion.
Excellent communication, project management, and stakeholder management skills.

Job Purpose:

The role is responsible for driving and expanding the monthly leasing business across Oman by working closely with cross-functional teams including sales, rate management, corporate, and marketing. The position aims to develop strategies to increase revenue, strengthen customer relationships, and enhance product visibility through digital and referral channels.

Key Responsibilities:

• Collaborate with Customer Service Executives (CSEs) to develop and grow the monthly business at various locations, including the OCR portfolio.
• Coordinate with the Rate Management Team to ensure competitive and profitable pricing of monthly lease products.
• Partner with the Sales Team to create targeted strategies for specific customer segments such as teachers, corporate employees, and airline staff.
• Work in alignment with the Corporate Sales Team to enhance spot monthly leasing opportunities.
• Liaise with the Customer Management & Loyalty (CML) Team to generate new business through referrals from existing customers.
• Develop and implement the digital marketing strategy, including online promotions and campaigns to increase product visibility and lead generation.
• Monitor and analyze all monthly returns, identifying key reasons and working on improvement action plans.
• Conceptualize and introduce loyalty programs and added benefits to retain long-term monthly customers.

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3–5 years of experience in sales or business development within the car rental, leasing, or automotive industry.
• Strong understanding of pricing, promotions, and customer retention strategies.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in MS Office and familiarity with digital marketing tools.
• Valid Oman driving license preferred.

Job Type: Full-time

Pay: RO RO per month

Oman Air has built up a reputation as a strong, competitive leader in the airline industry. We are committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. In the new millennium, our mission is to seek out new ways to develop and improve our position as a leader in aviation excellence.

We believe our people are the reason behind our success and we offer you a once in a lifetime opportunity to work in a team-based customer-oriented environment. Our emphasis is on continual staff development we achieve through the training we impart to our staff members.

JOB PURPOSE:

To develop and implement a range of Human resource and enterprise service products/solutions to enhance

operational efficiency and improve end user experience whilst ensuring these are in line with Oman Air's digital strategy

and comply with all relevant laws, regulatory requirements and industry best practices

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

• Work closely with end user departments to understand current/future business needs and translate this into detailed technical specifications and communicate requirements to development teams/vendors

• Lead the development and implementation of Human resource and enterprise service digital solutions ensuring that these are in accordance with the digital's governance, quality and standards

• Work with end user departments to identify opportunities for deploying technology solutions to drive value and efficiency across the relevant business areas

• Define objectives, KPIs, and targets for Oman Air's Human resource and enterprise service digital

products/solutions with constant monitoring and analysis of data to drive ongoing improvements

• Manage stakeholder relationships effectively, including vendors, end users, and development teams by facilitating

communication and building consensus across various stakeholders to drive product initiatives

• Manage the end-to-end product development lifecycle from requirements identification to testing, implementation and handover, ensuring these are delivered on time and to budget

• Track, monitor and report on the status of all product development projects and address any issues/delays in a

timely manner to prevent impact on the expected delivery date and allocated budgets

• Review the efficiency and effectiveness of existing Human resource and enterprise service products and technologies, and make recommendations to enhance these, where possible, while working closely with the relevant stakeholders/teams

• Evaluate proposed products/technologies by assessing their viability with Oman Air's strategic goals, considering

factors such as budget, timelines, and resource requirements

• Collate and analyse data from diverse sources to accurately estimate the costs for digital product developments

• Develop and implement robust performance monitoring processes for existing products, development tools, modelling and implementations through benchmarking and monitoring tools

• Develop end user manuals/guides and deliver end user training to support the rollout of new digital products

• Ensure the optimal functioning and maintenance of Human resource and enterprise service digital products,

proactively overseeing updates to meet evolving operational demands

• Keep abreast of Human resource and enterprise service digital products, regulatory requirements, and industry best practices, and make recommendations for enhancement in line with industry developments

• Ensure adherence to product quality assurance standards and the relevant design principles/architecture during all implementations

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

• Ensure that all products are designed and developed in a resilient and scalable manner that allows enhancements/improvements, when needed, without jeopardizing conformance and compliance requirements/controls

• Assess compatibility and feasibility of implementation and integration for new products or upgrades/adjustments for existing products and take informed decisions, based on findings

• Develop and document product design/development reference and PRDs for enhancements and future use

MINIMUM QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in a relevant discipline with a minimum of 8 years of experience

Or

• Diploma Holders with 10 years of relevant experience

PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs:

• Proficient in English (verbal and written)

• Proficient in MS office

• CSPO, PSPO, CPM, POPM or PMP certification is preferred

• Proven knowledge and expertise in relevant software, technologies, and business models

SPECIAL REQUIREMENTS:

• 3 years of experience as product manager or similar role in product management, in the Human resource and ERP domain

SKILLS & COMPETENCIES:

Core Competencies:

• Experience with HCM and ERP systems, processes, and standards, such as

payroll, benefits, talent management, performance management, etc

• Strong analytical, problem-solving, and decision-making skills, with the ability to

use data and user feedback to guide product decisions

• Experience with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.

Technical Competences:

• Strong knowledge of ERP systems, such as SAP, Oracle, or PeopleSoft

• Familiarity with SQL, BI tools, and data warehousing concepts

• Familiarity with cloud-based, SaaS, platforms, and architectures

We're Hiring: Senior Business Analyst Manager & Product Owner – EduTech & SIS

Location:
Oman

Type:
Full-time

Industry:
Education Technology (EduTech)

Experience Level:
Senior

Are you passionate about driving digital transformation in education? Do you thrive at the intersection of business strategy and product innovation? We're looking for a
Senior Business Analyst Manager
with strong experience in
EduTech
and
Student Information Systems (SIS)
to join our growing team — someone who can also take ownership of product vision and delivery.

You'll be at the heart of shaping our next-generation solutions to improve educational outcomes and operational efficiency across institutions.

What You'll Do

As a
Senior Business Analyst Manager & Product Owner
, you will:

• Lead end-to-end business analysis for Digital transformation and Student Information System projects.
• Own the product roadmap and prioritize features aligned with business goals.
• Conduct stakeholder interviews, workshops, and requirements-gathering sessions.
• Analyze and document current business processes and user needs.
• Translate business needs into functional and non-functional requirements.
• Develop BRDs, FRDs, user stories, use cases, and wireframes.
• Collaborate with cross-functional teams including developers, QA, UX/UI designers, and project managers.
• Ensure alignment between technical solutions and business goals.
• Support UAT planning and execution.
• Stay updated on trends and best practices in EduTech and SIS to provide forward-thinking recommendations.

What You Bring

• Bachelor's or Master's degree in Computer Science, Information Systems, Business, or related field.
• 5+ years of experience as a Business Analyst, with at least 2 years in EduTech or SIS domain.
• Proven experience as a Product Owner or in product leadership roles.
• Deep understanding of student lifecycle processes (enrollment, grading, attendance, assessments, transcripts, etc.).
• Experience working in Agile/Scrum environments.
• Strong analytical thinking and problem-solving skills.
• Exceptional communication and documentation abilities.
• Familiarity with tools such as JIRA, Confluence, Lucidchart, Balsamiq, or similar.
• Experience in data migration, integration, and reporting within SIS is a plus.
• Willingness to travel when required.

Preferred Skills

• Knowledge of industry standards like Ed-Fi, xAPI, or IMS Global.
• Experience in cloud-based platforms and mobile-first systems.
• Certifications such as CBAP, PMI-PBA, or Scrum Product Owner are advantageous.

Why Join Us?

• Be part of a mission-driven team transforming education through technology.
• Work on scalable, multilingual platforms that impact millions of learners.
• Collaborate with passionate professionals in a dynamic, agile environment.

Ready to make a difference in EduTech?

Apply now or tag someone who'd be a great fit

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