20 Food Service Manager jobs in Oman

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Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
• He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOPs (guest care, product knowledge, grooming standards, up selling, etc.).
• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
• Handles the welcome of arriving guests and their seating through the hostess, takes over if she is not available.
• Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
• Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
• Contributes to the upkeep of the outlet's database of regular guests.
• Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
• Resolves guests' complaints directly or consults with immediate Supervisor.
• Does all mise en place work according to a whole day service requirements.
• Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
• Attends regular departmental meetings and conducts briefings (on behalf) and contributes to an open communication within the assigned team.
• Familiar with the outlet's menu and promotional activities.
• Familiar with the company's internal policies and safety procedures.
• Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
• To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.

Additional Information

Your Team And Working Environment
Mövenpick Hotel & Apartments Ghala Muscat, a five-star property in Ghala Heights, seamlessly combines Omani charm with Mövenpick's Swiss hospitality. Just 12 minutes from Muscat International Airport, it offers 282 rooms, 58 serviced apartments and modern amenities for business and leisure. Featuring four dining venues and versatile event spaces venues it caters to diverse needs. Guests can rejuvenate at the NOVE Spa, rooftop infinity pool, and scenic fitness centre for an unforgettable stay.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Hospitality

Referrals increase your chances of interviewing at Mövenpick Hotels & Resorts by 2x

Overview

As a Food & Beverage Manager, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations.

Responsibilities

• Develop and implement strategies to enhance overall guest experience and satisfaction.
• Collaborate with culinary and kitchen team to create innovative and appealing menus.
• Coordinate and execute special events, banquets, and catering functions.
• Oversee inventory management, ensuring proper stock levels and minimizing waste.
• Establish and maintain strong relationships with vendors and suppliers for quality sourcing.
• Conduct regular market analysis to identify trends, competition, and opportunities for improvement.
• Enforce health and safety regulations, including food safety and sanitation standards.
• Implement cost control measures and monitor expenses to optimize departmental profitability.
• Drive continuous improvement initiatives in service standards and operational efficiency.
• Lead and participate in regular colleagues’ meetings to ensure effective communication and team cohesion.
• Foster a positive and inclusive work environment, promoting high morale and engagement.
• Coach, train, and manage the F&B colleagues.
• Maintain high standards of food & beverage quality and guest service.
• Achieve budgeted revenues and expenses while maximizing profitability in the food & beverage department.
• Contribute to the profitability and guest satisfaction perception of other hotel departments.
• Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.
• Ensure compliance with business operations and legal regulations.
• Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.
• Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

#J-18808-Ljbffr

Food & Beverage Jobs in Oman with Visa Sponsorship – Six Senses Hotels Resorts Spas Food - beverage jobs in Oman. Looking to work in one of the world’s most luxurious hospitality brands? Six Senses Hotels Resorts Spas, known globally for its focus on sustainability, wellness, and unique guest experiences, is currently hiring for multiple Food & Beverage (F&B) positions at its stunning Six Senses Zighy Bay resort in Oman. With full visa sponsorship, tax-free income, and world-class benefits, these roles offer a golden opportunity to build your hospitality career in the Middle East.Food - beverage jobs in Oman (caption id="attachment_6969" align="alignnone" width="300") Food - beverage jobs in Oman(/caption)Job Details: Positions Available:

• Waiter / Waitress
• Bartender
• Host / Hostess
• F&B Supervisor
• Room Service Attendant
• Barista
• Restaurant Captain

Company: Six Senses Hotels Resorts SpasLocation: Zighy Bay, Dibba, Musandam Governorate, OmanEmployment Type: Full-TimeStart Date: Immediate / As per recruitment scheduleVisa: Fully sponsored by the employerJob Responsibilities:

• Welcome and serve guests in restaurants, bars, or lounges with professionalism and attention to detail
• Present menus, take orders, and ensure timely delivery of food and beverages
• Maintain cleanliness and high hygiene standards at all times
• Handle guest requests and resolve issues to ensure guest satisfaction
• Maintain knowledge of all food and beverage items offered, including ingredients and dietary restrictions
• Upsell food and beverage options to enhance the guest experience
• Follow company service standards and sustainability guidelines
• Collaborate with kitchen and service teams for smooth operations

Job Requirements:

• Education: Minimum high school diploma; hospitality training is a plus
• Experience: 1–2 years in a similar role within luxury hotels or fine dining environments
• Language: Fluent English required; additional languages like Arabic, French, or Russian are a plus
• Age: 21–35 years preferred
• Skills: Excellent communication, customer service, and teamwork
• Other: Valid passport, physically fit, well-groomed, and adaptable to resort lifestyle

Salary and Benefits:

• Monthly Salary: OMR 200 – 350 (Approx. USD 520 – 910), based on role and experience
• Service Charge & Tips: Shared among staff monthly, significantly boosting income
• Accommodation: Staff housing provided within resort grounds
• Meals: Free meals during duty hours
• Transport: Provided to/from resort
• Visa and Work Permit: Sponsored by Six Senses
• Medical Insurance: Fully covered
• Air Ticket: Return airfare after contract completion
• Leave: 30 days annual leave + public holidays
• Uniforms & Laundry: Provided by the company
• Career Growth: Strong internal promotion and cross-training opportunities within the Six Senses global network

How to Apply: Food - beverage jobs in Oman Prepare Documents:

• Updated CV with photo
• Valid passport copy
• Experience and reference letters
• Certificates (if any)

Apply Online:

• Visit:
• Select location: Oman (Zighy Bay) and filter by Food & Beverage roles
• Or email CV to

Interview Process:

• Virtual interview and brief hospitality skills test
• Offer and visa processing if selected

Conclusion: Working in Food & Beverage at Six Senses Zighy Bay is more than just a job—it's a lifestyle. Surrounded by nature, luxury, and a global team of hospitality professionals, you’ll enjoy a fulfilling career with exceptional benefits and the chance to grow within one of the most respected hospitality brands. With visa sponsorship and complete support from the employer, international candidates are encouraged to apply.FAQs: Q1: Do I need luxury hotel experience? A: Preferred but not required. Passion for service and good communication skills matter most.Q2: Are women eligible to apply? A: Yes, Six Senses promotes gender diversity across all roles.Q3: Will I stay on the resort property? A: Yes, staff accommodation is provided at or near the resort.Q4: How long is the contract? A: Initial contract is typically 2 years, renewable upon performance.Q5: What makes Six Senses unique? A: Six Senses blends luxury with sustainability and wellness, offering a distinctive work culture.Also Apply: Hotel waiter jobs in Oman #J-18808-Ljbffr

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Join to apply for the Food & Beverage Host - Six Senses Zighy Bay role at Greenfix Property Care

As F&B Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties And Responsibilities

As F&B Host, I will assume full responsibility for the efficient operation in the following:

• Ensure that all guests are greeted courteously and attentively.
• Escort guests to the table and assist in seating and present the menu.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Take order from any food & beverage outlet menus.
• Inspect condition and cleanliness of menus and wine list.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.
  
  

Qualifications

To execute the position of F&B Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
  
  

The above is intended to provide an overview of the role and responsibilities for a F&B Host at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Id: jPqfxZpNz4B3wgITUnnf3OWvvZ+aJb+DfLUtLh+Lr7zPsDdUDMbJQ93cWT7+mM/k8/U6NtAX7JOdj2lUA3PIvpAfpv/GGknFnJ6VHc7z0lFrTHJjAGdEu4jxJrT/RH85JI3JiMc2QnAXIqDkSfAPz9WH1JYEUKnI9liCYPjJYwf44kV+N4o=

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Design, Art/Creative, and Information Technology
• Industries Household Services

Referrals increase your chances of interviewing at Greenfix Property Care by 2x

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Dibba Al Bayah, Musandam Governorate, Oman 5 months ago

Dibba Al Bayah, Musandam Governorate, Oman 1 month ago

Asst. Restaurant Manager (Female Arabic Speaker) Director of Food & Beverage - Six Senses Zighy Bay

Dibba Al Bayah, Musandam Governorate, Oman 3 months ago

Dibba Al Bayah, Musandam Governorate, Oman 5 months ago

Senior Reservations Agent - Six Senses Zighy Bay

Dibba Al Bayah, Musandam Governorate, Oman 1 month ago

Dibba Al Bayah, Musandam Governorate, Oman 4 days ago

Dibba Al Bayah, Musandam Governorate, Oman 1 week ago

Assistant Director of Human Resources - Six Senses Zighy Bay

Dibba Al Bayah, Musandam Governorate, Oman 4 months ago

Dibba Al Bayah, Musandam Governorate, Oman 3 weeks ago

Director of Finance - Six Senses Zighy Bay

Dibba Al Bayah, Musandam Governorate, Oman 1 month ago

Dibba Al Bayah, Musandam Governorate, Oman 2 months ago

Dibba Al Bayah, Musandam Governorate, Oman 1 month ago

Senior Reservations Agent - Six Senses Zighy Bay

Dibba Al Bayah, Musandam Governorate, Oman 1 month ago

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As F&B Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
**Duties and Responsibilities**
As F&B Host, I will assume full responsibility for the efficient operation in the following:
- Ensure that all guests are greeted courteously and attentively.
- Escort guests to the table and assist in seating and present the menu.
- Answer outlet telephone courteously and efficiently as specified in departments standards.
- Take order from any food & beverage outlet menus.
- Inspect condition and cleanliness of menus and wine list.
- Work with an empathetic attitude.
- Ensure the prompt and efficient service required by standards.
- Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
- Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
- Have good knowledge of all F&B outlets opening hours.
- Knowledge on menu prices and suggesting upselling when necessary.
- Ensure all equipment of the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
**Qualifications**
To execute the position of F&B Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
The above is intended to provide an overview of the role and responsibilities for a F&B Host at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As Director of Food & Beverage, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.
**Duties and Responsibilities**
As Director of Food & Beverage, I will assume full responsibility for the efficient operation of the Food & Beverage department to provide exceptional product and service within brand operating standards.
The duties and responsibilities will include:
Continually focus on the rejuvenation of the culinary experience.
Establish purchasing practices that meet the requirements of the Six Senses nutrition and sustainability platforms.
Constantly assess Menus and Wine Lists to remain relevant and in line with Eat With Six Senses and sustainability practices.
Instil a cost-focused philosophy through training and education.
Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
Develop, implement, and maintain local food and beverage marketing programs for the hotel;
Monitor local competitors and industry trends.
Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
**Qualifications**
To execute the position of Director of Food & Beverage, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
Possess a Bachelor's degree in Hotel Management, culinary arts, or related field plus 4 or more years related experience, including management experience, or an equivalent combination of education and experience. Diploma in Catering or Business and more than five years' experience in a similar role, preferred.
Have an excellent command of written and spoken English
Able to live in a remote location for extended periods of time and travel on single status.
The above is intended to provide an overview of the role and responsibilities for a Director of Food & Beverage at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

F&B Coordinator

Mandarin Oriental Muscat is looking for an F&B Coordinator to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About The Job

• F&B Quality coordination - conducting quality sessions and training for all areas with all F&B colleagues.
• administration, as well as management of all People and culture related paperwork for transfers, promotions, etc.
• Management of F&B visits
• Compilation of P&L reviews for all outlets
• Compilation and administration of event post-mortems for all outlets
• Main coordinator for group bookings and outlet events
• Responsible for handling key confidential information, including financial figures, salaries, manning details, People and Culture paperwork
• Further supporting the Executive Office by supporting the Hotel Manager with any projects that arise
• Future requirement to develop and manage any projects related to reservations strategy (highly specialized) and to guide the additional reservations colleagues needed for this project.
• Have a keen knowledge of all food & beverage outlets and concepts in order to complete administrative functions.
• Manage the diary of the Director Food & Beverage in the most effective way and respond promptly to emails as required.
• Assist the Director Food & Beverage by creating Power Point presentations, Excel spreadsheets and type any letters and memorandums as designated with proper spelling and correct format.
• Verify and adjust the F&B management team clock in and clock out records and maintain the attendance system daily and update the vacation plan frequently.
• Ensure all correspondence and the general filing system are executed flawlessly and are constantly updated and maintained.
• Request and order stationery and office supplies on a weekly basis.
• Process expense reports, coordinating the submission of proposals, planning meetings and maintaining departmental database records.
• Prepare and maintain all relevant monthly and weekly F&B reports, analyses, distribute and file the daily flow of information to and from the office.
• Attend meetings, take down minutes when requested and perform any other reasonable duties as required by the Director Food & Beverage.
• Communicate clearly and directly with all colleagues and superiors and avoid misunderstandings and other shortfalls caused by the lack of communication.
• Be committed to being a team player proactively cooperating and supporting superiors in administrative tasks.
• Inform the management teams of any misconduct of colleagues and provide evidence to proceed with a disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat procedures.
  
  

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  
  

We’re Fans. Are you? #J-18808-Ljbffr

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom with spectacular views of the Arabian Sea, along with various banquet and meeting spaces for social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines legendary service, world-class amenities, and sweeping sea or mountain views.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• Handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation, and delivery of all dishes and drinks.
• Perform all administrative tasks designated by management.
• Supervise F&B service by directing and supporting subordinates.
• Ensure the restaurant area is adequately staffed during shifts and notify superiors of shortages.
• Identify and carry out any specific training and development needs among the team.
• Support the company's philosophy and culture through Legendary Quality Experiences to ensure Guest Satisfaction and achieve our Mission.
• Support company's guiding principles and D.E.L.I.G.H.T to ensure Guest Satisfaction and our Mission.
• Mandarin Oriental, Muscat has zero tolerance for harassment or discrimination of any kind.
• Take reservations accurately and keep track of guest preferences when necessary.
• Greet and seat guests according to MO standards.
• Present menus correctly to each guest.
• Take orders from guests in line with event policy.
• Offer suggested up-selling based on outlet policy.
• Serve food and beverages according to MO standards.
• Assist colleagues in clearing plates and maintaining tables throughout the meal.
• Present bills and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handle special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bid guests farewell when leaving the venue.
• Anticipate guest needs by controlling service flow and identifying potential bottlenecks.

Our commitment to you

• Learning & Development: Your success is our success. We craft unique learning and development programs to support your growth.
• MOstay: Enjoy complimentary nights and attractive rates on rooms worldwide through our MOstay program.
• Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing.
• Retirement Plans: We provide different retirement plans based on your service length and role.

#J-18808-Ljbffr

F&B Coordinator

Mandarin Oriental Muscat is looking for anF&B Coordinator to join ourFood and Beverage team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

• F&B Quality coordination - conducting quality sessions and training for all areas with all F&B colleagues.
• administration, as well as management of all People and culture related paperwork for transfers, promotions, etc.
• Management of F&B visits
• Compilation of P&L reviews for all outlets
• Compilation and administration of event post-mortems for all outlets
• Main coordinator for group bookings and outlet events
• Responsible for handling key confidential information, including financial figures, salaries, manning details, People and Culture paperwork
• Further supporting the Executive Office by supporting the Hotel Manager with any projects that arise
• Future requirement to develop and manage any projects related to reservations strategy (highly specialized) and to guide the additional reservations colleagues needed for this project.
• Have a keen knowledge of all food & beverage outlets and concepts in order to complete administrative functions.
• Manage the diary of the Director Food & Beverage in the most effective way and respond promptly to emails as required.
• Assist the Director Food & Beverage by creating Power Point presentations, Excel spreadsheets and type any letters and memorandums as designated with proper spelling and correct format.
• Verify and adjust the F&B management team clock in and clock out records and maintain the attendance system daily and update the vacation plan frequently.
• Ensure all correspondence and the general filing system are executed flawlessly and are constantly updated and maintained.
• Request and order stationery and office supplies on a weekly basis.
• Process expense reports, coordinating the submission of proposals, planning meetings and maintaining departmental database records.
• Prepare and maintain all relevant monthly and weekly F&B reports, analyses, distribute and file the daily flow of information to and from the office.
• Attend meetings, take down minutes when requested and perform any other reasonable duties as required by the Director Food & Beverage.
• Communicate clearly and directly with all colleagues and superiors and avoid misunderstandings and other shortfalls caused by the lack of communication.
• Be committed to being a team player proactively cooperating and supporting superiors in administrative tasks.
• Inform the management teams of any misconduct of colleagues and provide evidence to proceed with a disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat procedures.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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