What Jobs are available for Food Service Manager in Oman?

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations, waitlists, and table assignments efficiently.
• Maintain a professional and friendly demeanor at all times.
• Communicate effectively with servers and kitchen staff regarding guest flow and special requests.
• Present menus and provide initial information about the restaurant's offerings.
• Monitor dining areas to anticipate guest needs and support service.
• Handle guest inquiries, complaints, or special requests courteously and promptly.
• Ensure the cleanliness and organization of the entrance and host/hostess stand.
• Assist with coordinating large parties or special events.
• Take accurate food and beverage orders and relay them promptly to the kitchen/bar.
• Serve dishes and drinks according to restaurant standards.
• Check back with guests regularly to ensure satisfaction.
• Maintain knowledge of menu items, ingredients, and preparation methods.
• Upsell and recommend dishes or beverages to enhance the dining experience.
• Handle guest complaints or issues professionally and escalate if necessary.
• Prepare tables, set up cutlery, and maintain a clean dining area.
• Process payments accurately and follow cash handling procedures.
• Follow health, safety, and hygiene regulations at all times.

Qualifications

• Strong communication and interpersonal skills.
• Professional appearance and welcoming attitude.
• Ability to multitask and remain calm in a busy environment.
• Previous experience in hospitality or guest-facing roles preferred.
• Fluency in English (Arabic language a plus).
• Previous experience as a waitress/server in a restaurant or hospitality environment preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Team player with a positive attitude.
• Basic math skills for handling payments.

Additional Information

The candidate would be working under 2 brands featuring 299 rooms, suites, and serviced apartments. In addition to the multiple outlets and 7 meeting venues.

Boasting an ideal location in the center of Muscat, Radisson Hotel Muscat Panorama offers easy access to sights such as the Sultan Qaboos Grand Mosque and many shopping opportunities.

Levatio Suites Muscat, a member of Radisson Individuals, offers a selection of stylish studios and apartments in the heart of the city, ideal for both business travelers and relaxing family holidays.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -
Be part of a team that creates
exceptional experiences and memorable moments
every day. Let your
Yes I Can
spirit shine as you bring hospitality to life.

Build a Great Career -
No matter your background or experience, we invest in your
growth, learning, and career development
—helping you reach your full potential.

Experience the Team Spirit -
Join a workplace that's
inclusive, fun, and meaningful
. We celebrate diversity, support one another and foster a sense of belonging through our
Employee Resource Groups and inclusion initiatives
.

Lead with Your Ambition -
Your ideas, passion and drive matter We empower you to
make a difference
—in hospitality, your community and beyond.

Enjoy Global & Local Perks -
No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding

Join us in shaping the future of hospitality
If you're ready to
bring your talent, energy, and passion
, we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all
backgrounds, abilities, and experiences
. If you need any adjustments during the application process, please let us know.

Food and Beverage Supervisor
Mandarin Oriental Muscat is looking for a
Food and Beverage Supervisor
to join our
Food and Beverage
team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• To handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation and delivery of all dishes and drinks.
• Perform all administrative tasks designated to him/her by management.
• Supervise F&B service by directing and supporting his/her subordinates
• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
• Identify and carry out any specific training and development needs among the team.
• Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
• Taking reservations accurately where necessary while keeping track of guest's preferences.
• Greeting and seating guests according to MO standards.
• Presenting the menu correctly to each guest.
• Taking orders from all guests in line with event policy.
• Offering suggested up-selling based on outlet policy.
• Serving food and beverages according to MO standards.
• Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
• Presenting the bill and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handling special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bidding guests farewell when leaving the venue.
• Anticipating the guests' needs by keeping control of service flow and identify potential bottle necks.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Food and Beverage Supervisor

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• To handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation and delivery of all dishes and drinks.

• Perform all administrative tasks designated to him/her by management.

• Supervise F&B service by directing and supporting his/her subordinates

• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.

• Identify and carry out any specific training and development needs among the team.

• Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.

• Taking reservations accurately where necessary while keeping track of guest's preferences.

• Greeting and seating guests according to MO standards.
• Presenting the menu correctly to each guest.
• Taking orders from all guests in line with event policy.
• Offering suggested up-selling based on outlet policy.
• Serving food and beverages according to MO standards.
• Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
• Presenting the bill and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handling special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bidding guests farewell when leaving the venue.
• Anticipating the guests' needs by keeping control of service flow and identify potential bottle necks.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• To handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation and delivery of all dishes and drinks.

• Perform all administrative tasks designated to him/her by management.

• Supervise F&B service by directing and supporting his/her subordinates

• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.

• Identify and carry out any specific training and development needs among the team.

• Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.

• Taking reservations accurately where necessary while keeping track of guest s preferences.

• Greeting and seating guests according to MO standards.
• Presenting the menu correctly to each guest.
• Taking orders from all guests in line with event policy.
• Offering suggested up-selling based on outlet policy.
• Serving food and beverages according to MO standards.
• Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
• Presenting the bill and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handling special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bidding guests farewell when leaving the venue.
• Anticipating the guests needs by keeping control of service flow and identify potential bottle necks.

Food and Beverage Supervisor - Seasonal Contract

Food & Beverage

Temporary / Seasonal

Mandarin Oriental, Muscat

Food and Beverage Supervisor

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• To handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation and delivery of all dishes and drinks.

• Perform all administrative tasks designated to him/her by management.

• Supervise F&B service by directing and supporting his/her subordinates

• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.

• Identify and carry out any specific training and development needs among the team.

• Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.

• Taking reservations accurately where necessary while keeping track of guest's preferences.

• Greeting and seating guests according to MO standards.
• Presenting the menu correctly to each guest.
• Taking orders from all guests in line with event policy.
• Offering suggested up-selling based on outlet policy.
• Serving food and beverages according to MO standards.
• Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
• Presenting the bill and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handling special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bidding guests farewell when leaving the venue.
• Anticipating the guests' needs by keeping control of service flow and identify potential bottle necks.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Food and Beverage Supervisor - Club Lounge

Food & Beverage

Full time

Mandarin Oriental, Muscat

Food and Beverage Supervisor

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities

• Display full knowledge of food and beverage and dining venue offering.
• Ensure colleagues start and finish shifts at the correct time.
• Assist in setting up tables for all meal periods.
• Assist colleagues in setting up service stations according to MEP standards.
• Be familiar with all billing procedures.
• To handle all banqueting area relevant equipment.
• Attend daily meetings.
• Attend all mandatory training sessions arranged by MO.
• Ensure correct quality, presentation and delivery of all dishes and drinks.

• Perform all administrative tasks designated to him/her by management.

• Supervise F&B service by directing and supporting his/her subordinates

• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.

• Identify and carry out any specific training and development needs among the team.

• Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
• Taking reservations accurately where necessary while keeping track of guest's preferences.
• Greeting and seating guests according to MO standards.
• Presenting the menu correctly to each guest.
• Taking orders from all guests in line with event policy.
• Offering suggested up-selling based on outlet policy.
• Serving food and beverages according to MO standards.
• Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
• Presenting the bill and handle payment procedures.
• Ensure guest satisfaction at all times and proactively seek feedback.
• Handling special requests from guests and VIPs.
• Implement service recovery actions and follow up.
• Bidding guests farewell when leaving the venue.
• Anticipating the guests' needs by keeping control of service flow and identify potential bottle necks.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We are hiring for a leading catering division in OMAN

SALARY: OMR

DIVISION: Operations

Qualification: should have experience as catering manager in operations division in any gcc countries

Perks: Free food and accommodation

1. Position and Responsibilities

1.1 Position: As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products, Maintaining cleanliness of workstation.

Duties and Responsibilities:

· Creating ambience and greeting customers and identifying their requirements.

· Giving customers a choice of menu and presenting oneself as a food consultant.

· Maximize orders for higher revenue.

· To provide age and gender specific services as per their unique and collective requirements to increase customer loyalty.

· Focus on providing best customer experience, quick resolution of the issues, thereby enhancing brand value.

· Customer engagement, rapport building, and promoting suitable products.

· Expert services connected to banquets. Events and special occasions.

· Thoroughly groom on customer communication, safety, hygiene and etiquette and hospitable conducts.

Job Type: Full-time

Pay: RO RO per month

Language:

• Arabic (Preferred)