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13 Flexible Learning jobs in Oman

ICT Learning Academy

TECS

Posted 6 days ago

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Job Description

workfromhome

TECLA is an ICT-focused, e-Learning platform providing Virtual, Physical and Self-Paced Online Classes.

We offer classes on the following dates: 24th – 28th September 2024 (Virtual Class) and 17th – 21st October 2024 (In-person Class).

At Tecnoviq Global, we prioritize human needs by understanding our customers’ unique requirements. We offer comprehensive IT asset management services, ensuring that the diverse technology brands and equipment within your organization are expertly handled. Our dedicated team listens to your needs and provides skilled labor to manage and maintain your IT infrastructure, allowing you to focus on your core business.

We aim to deliver solutions that are not only technologically sound but also aligned with the specific needs of your business and people.

TECS is established primarily to be an essential part of an organisation’s ICT needs. Our team provides advice, consultancy and project management services for the entire spectrum of ICT systems and Extra Low Voltage services.

For more information, please contact us at: Tel : , Email :

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Machine Learning Engineer

Muscat, Muscat PhazeRo

Posted 14 days ago

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Job Description

About PhazeRo

At PhazeRo, we are paving the way for businesses to harness the transformative power of data. As a leading data science consultancy, we provide innovative solutions that drive measurable results across numerous industries, including (Renewable) Energy, Finance, Telecoms and BioAI. Our team thrives on creativity and technical excellence, and we are dedicated to fostering an inclusive and collaborative work environment.

Position Overview

We are looking for a skilled Machine Learning Engineer to join our talented team. In this role, you will design, implement, and optimize machine learning models that address complex business challenges. You will work closely with data scientists, software engineers, and product managers to integrate machine learning solutions into our existing systems and create scalable architectures. Your contributions will help enhance our products and drive data-informed decisions across the organization.

Key Responsibilities

  • Develop scalable machine learning models and algorithms to solve specific business problems
  • Work collaboratively with cross-functional teams to gather requirements and identify opportunities for machine learning applications
  • Implement and optimize model deployment pipelines for production environments
  • Evaluate model performance and iterate on designs to enhance accuracy and efficiency
  • Research and stay current with the latest advancements in machine learning and artificial intelligence
  • Document processes and communicate results effectively to stakeholders

Requirements

  • Bachelor's or Master's degree in Computer Science, Data Science, or a related field
  • 2+ years of experience in machine learning, data science, or related roles
  • Strong proficiency in programming languages such as Python or Java, with deep familiarity with machine learning libraries (e.g., TensorFlow, PyTorch, Scikit-learn)
  • Solid understanding of data pipelines, ETL processes, and big data technologies (e.g., Spark, Hadoop)
  • Experience in model evaluation metrics and techniques for model validation
  • Strong problem-solving skills and the ability to work independently
  • Excellent communication skills and a collaborative approach to work
  • Passion for machine learning and eagerness to stay updated with industry trends

Benefits

  • An honest, entrepreneurial, collaborative, high performance culture
  • Infinite opportunities to learn from industry veterans.
  • Access to growing network of world class advisors that work or have worked at: Google, Facebook, Twitter and GitHub
  • A fun and dynamic work environment that involves a flexible hybrid working environment; community building; and international exposure
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Machine Learning Engineer

Muscat, Muscat PHAZERO

Posted today

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Job Description

About PhazeRo

At PhazeRo, we are paving the way for businesses to harness the transformative power of data. As a leading data science consultancy, we provide innovative solutions that drive measurable results across numerous industries, including (Renewable) Energy, Finance, Telecoms and BioAI. Our team thrives on creativity and technical excellence, and we are dedicated to fostering an inclusive and collaborative work environment.

Position Overview

We are looking for a skilled Machine Learning Engineer to join our talented team. In this role, you will design, implement, and optimize machine learning models that address complex business challenges. You will work closely with data scientists, software engineers, and product managers to integrate machine learning solutions into our existing systems and create scalable architectures. Your contributions will help enhance our products and drive data-informed decisions across the organization.

Key Responsibilities

  • Develop scalable machine learning models and algorithms to solve specific business problems.
  • Work collaboratively with cross-functional teams to gather requirements and identify opportunities for machine learning applications.
  • Implement and optimize model deployment pipelines for production environments.
  • Evaluate model performance and iterate on designs to enhance accuracy and efficiency.
  • Research and stay current with the latest advancements in machine learning and artificial intelligence.
  • Document processes and communicate results effectively to stakeholders.

Requirements

  • Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
  • 2+ years of experience in machine learning, data science, or related roles.
  • Strong proficiency in programming languages such as Python or Java, with deep familiarity with machine learning libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
  • Solid understanding of data pipelines, ETL processes, and big data technologies (e.g., Spark, Hadoop).
  • Experience in model evaluation metrics and techniques for model validation.
  • Strong problem-solving skills and the ability to work independently.
  • Excellent communication skills and a collaborative approach to work.
  • Passion for machine learning and eagerness to stay updated with industry trends.

Benefits

  • An honest, entrepreneurial, collaborative, high performance culture.
  • Infinite opportunities to learn from industry veterans.
  • Access to growing network of world class advisors that work or have worked at: Google, Facebook, Twitter and GitHub.
  • A fun and dynamic work environment that involves a flexible hybrid working environment; community building; and international exposure.
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Machine Learning Research Engineer

Syntensor Group

Posted 7 days ago

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Job Description

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Representation Learning | Long Context Sequence Modeling | Tabular Data | Statistics | Software Engineering | Biological Systems | Genomics Fully remote | Top quartile salary | Stock options | 401K | Health, dental and vision insurance

We are no longer hiring for this role, but please feel free to reach out if you are interested in joining our talent pool.

We are hiring an ML research engineer to interface large-scale representation learning methods with experimental genomic and transcriptomic datasets. Fully remote.

Join a team of world-leading experts in this domain and help drive the field forward as we tackle a problem space only recently made tractable by advances in ML and HPC.

The role
  • Use your expertise to develop foundational models based on biological and biochemical data corpuses for applications in early stage drug discovery
  • Productionalize research code and add features to state of the art models
  • Implement and train baseline models for downstream tasks
  • Identify, implement, and maintain model performance metrics and indicators
  • Lead and/or contribute to publications in top-tier journals
  • Stay up to date with relevant research and industry trends for integration into our products
  • Take on a grand challenge and share our purposeful mission - we’re building a biological systems simulator that will transform how medicines are developed - you will be making it accessible and powerful for scientists and doctors, with a big downstream impact on the wellbeing of millions of patients
  • Competitive compensation - A starting salary in the top quartile for role and level, based on local benchmarks
  • Stock options - you are joining an early-stage startup we want you to have ‘skin in the game’ and your options package will reflect this
  • Self-manage - we are a distributed-first company, working from home and collaborating asynchronously from Seattle, NY, Vermont, and Manchester
About you
  • Masters in Computer Science, Engineering, or other STEM field and 4+ years of experience in applied machine learning and software engineering
  • PhD in Computer Science, Engineering, or other STEM field and 2+ years of experience in applied machine learning and software engineering
  • Knowledge of statistics for scientific data (e.g. Design of Experiments)
  • Experience working within the domain of biological systems
  • Experienced with large scale representation learning
  • Experienced with long context sequence models
  • Experience with tabular data
  • Experience with ML + data science libraries such as PyTorch, Pandas, Scikit-learn etc.
  • Python Expertise
  • Familiarity with cloud platforms like AWS
  • Understanding of version control (Git) and software engineering best practices
  • Experience with early-stage startups
About us Our mission

We are on a mission to provide access to more effective medicines for millions of patients. We’re building a model of human molecular physiology for research scientists and clinicians that can answer the fundamental question, "will it work?"

Every modernized field of engineering has a systems simulator to test complex interactions in bits rather than atoms. This doesn’t yet exist for biology. Without one, drug development is expensive because risk of failure is very high; 30-60% of prescribed medicines have no clinical benefit to patients and adverse reaction to treatment is the 4th leading cause of death in the US, ahead of pulmonary disease and diabetes. Syntensor is taking on this grand challenge, developing fundamental machine learning methods and applying them at scale to biological data so every individual patient can be prescribed the most effective, least toxic treatment possible.

What we do

We are productionizing and scaling up a generalizable machine learning platform that predicts efficacy and toxicity for any drug in any indication. We are using an extensive, heterogeneous biomedical graph, novel fundamental ML methods and advanced engineering infrastructure to generate and explain model outputs for users of our app. Currently, our users are research scientists involved in drug development.

The team

We are a small team of people with diverse skills and a shared bias towards problem solving and execution. We are inventors and builders who believe in the scientific method; feedback and iteration is essential to our process and we share our work early and often. That said, we aim high. Our mission and the domain in which we operate demand that we take on some of the hardest problems researchers, scientists, engineers and designers face, and we are determined to build technology that solves them properly and usefully for users of our platform. We are looking for talented people who are motivated by the challenge of hard problems and who are already curious about the technological, scientific or cultural domains with which we engage.

We are a distributed-first team and very relaxed about where and when work happens, but come together as a whole team weekly to sync-up. We work with intrinsic curiosity and motivation towards well defined goals (even where there are unknown unknowns). Our diversity, great communication and respectful, supportive teamwork make us highly effective.

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Learning and Development Manager

Muscat, Muscat Minor International

Posted 26 days ago

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Job Description

Company Description

Rising above the fairways of the LA VIE Club Golf Course, Tivoli La Vie Muscat Hotel & Residences is a distinctive new address with a western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention & Exhibition Centre.

Job Description

As the Learning and Development Manager at Tivoli La Vie Muscat Hotel & Residences, you will play a pivotal role in shaping the hotel’s culture, service standards, and operational excellence from the ground up. Responsible for the development and execution of all training and development programs during the pre-opening phase and post-opening operations , you will ensure our team members are equipped with the skills and values needed to deliver exceptional guest experiences in line with Tivoli’s luxury brand standards .

Key Responsibilities:

Pre-Opening Phase:

  • Develop and implement the Pre-Opening Training Plan in alignment with Tivoli brand standards and operational goals.

  • Conduct Training Needs Analysis across departments to determine role-specific training requirements.

  • Coordinate with department heads and the corporate office to schedule and deliver brand immersion , induction , and skills training programs .

  • Design and deliver Train-the-Trainer programs to develop departmental training champions.

  • Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.

  • Work closely with project teams to integrate L&D strategies with operational timelines.

Post-Opening Phase:

  • Establish a continuous learning culture that supports career growth, retention, and performance excellence.

  • Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.

  • Facilitate soft skills, leadership development, and service excellence workshops.

  • Partner with operational leaders to identify talent gaps and support succession planning.

  • Lead compliance and mandatory training programs (e.g., health & safety, fire safety, brand compliance).

  • Manage performance improvement initiatives and coaching plans when required.

Qualifications
  • Bachelor’s degree in Human Resources, Education, Hospitality Management, or related field.

  • Minimum 3–5 years of L&D experience in a luxury hotel environment; pre-opening experience is highly desirable .

  • Strong knowledge of hospitality service standards , training methodologies , and adult learning principles .

  • Excellent presentation, facilitation, and communication skills.

  • Fluency in English is required; Arabic is an advantage.

  • Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.

  • Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.

Additional Information
  • A unique opportunity to shape the culture and standards of a prestigious new property in Muscat.

  • Competitive salary and benefits in line with industry standards.

  • Career development opportunities within Minor Hotels Group (Tivoli’s parent company).

  • A collaborative and forward-thinking working environment.

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learning and development manager

Anantara The Marker Dublin Hotel

Posted today

Job Viewed

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Job Description

Learning and Development Manager

  • Full-time
  • Company Location: Tivoli Muscat Hills Hotel & Residences

Company Description
Rising above the fairways of the LA VIE Club Golf Course, Tivoli La Vie Muscat Hotel & Residences is a distinctive new address with a western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention & Exhibition Centre.

Job Description
As the
Learning and Development Manager
at Tivoli La Vie Muscat Hotel & Residences, you will play a pivotal role in shaping the hotel's culture, service standards, and operational excellence from the ground up. Responsible for the development and execution of all training and development programs during the
pre-opening phase and post-opening operations
, you will ensure our team members are equipped with the skills and values needed to deliver
exceptional guest experiences
in line with
Tivoli's luxury brand standards
.

Key Responsibilities
Pre-Opening Phase:

  • Develop and implement the Pre-Opening Training Plan in alignment with Tivoli brand standards and operational goals.
  • Conduct Training Needs Analysis across departments to determine role-specific training requirements.
  • Coordinate with department heads and the corporate office to schedule and deliver brand immersion, induction, and skills training programs.
  • Design and deliver Train-the-Trainer programs to develop departmental training champions.
  • Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.
  • Work closely with project teams to integrate L&D strategies with operational timelines.

Post-Opening Phase

  • Establish a continuous learning culture that supports career growth, retention, and performance excellence.
  • Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.
  • Facilitate soft skills, leadership development, and service excellence workshops.
  • Partner with operational leaders to identify talent gaps and support succession planning.
  • Lead compliance and mandatory training programs (e.g., health & safety, fire safety, brand compliance).
  • Manage performance improvement initiatives and coaching plans when required.

Qualifications

  • Bachelor's degree in Human Resources, Education, Hospitality Management, or related field.
  • Minimum 3–5 years of L&D experience in a luxury hotel environment; pre-opening experience is highly desirable.
  • Strong knowledge of hospitality service standards, training methodologies, and adult learning principles.
  • Excellent presentation, facilitation, and communication skills.
  • Fluency in English is required; Arabic is an advantage.
  • Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.
  • Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.

Additional Information

  • A unique opportunity to shape the culture and standards of a prestigious new property in Muscat.
  • Competitive salary and benefits in line with industry standards.
  • Career development opportunities within Minor Hotels Group (Tivoli's parent company).
  • A collaborative and forward-thinking working environment.

I'm interested

I'm interested

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Learning Associate Elite Force Consultancy

Elite Force

Posted today

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Job Description

Requirements: Basic qualifications and requirements

  • Well versed in using Software like Articulate 360 and photoshop and video editing to create training content.
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook
  • A completed Bachelor’s Degree from an accredited university.
  • Excellent analytical skills with attention to details.
  • Capacity to exercise independent judgment in resolution of administrative problems or issues
  • Demonstrated ability to maintain energy, enthusiasm and commitment while managing change
  • Shift hours for this position may be different from the standard production shifts, willingness to work different shifts

Preferred qualifications

  • Previous experience as a trainer, prior training, teaching or presentation experience
  • Willingness to work in different areas as required by training needs, excellent attendance
  • Candidates must be very organized and able to handle multiple and changing projects/priorities

Job Responsibilities:

  • Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
  • Coordinate and facilitate all training related programs
  • Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
  • Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
  • Assess developmental needs for individuals and groups and develop plans to close gaps
  • Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
  • Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.

Other Responsibilities:

  • Manage ticketing system and ensure tickets are closed within expected timeline
  • Manage Process Coaching Program and ensure daily expectations are met
  • Assess developmental needs for individuals and groups and develop plans to close gaps
  • Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
  • Fully understand workflow and daily production goals
  • Participate in labor planning; partner with operations leaders to plan for new hire on-boarding and training
  • Partner with Ops and leadership team to verify performance management process is followed and retrains are completed on time
  • Deliver on-boarding activities such as NHO (new hire orientation) twice a week. This will include safety, policy and process training
  • Document feedback results to help the learning department identify strengths as well as areas of improvement
  • Solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve

Expectation:

    • Balance and prioritize multiple tasks
    • Maintain a positive attitude and presence on the floor

Please note the following to be informed clearly to candidate and consent to be received on email response:

  • Travel is required between 4 sites in UAE as per business Frequency of travel may range from 5 days a month in BAU, to 2 times a week.
  • Candidate would be required to work 5 days a week (9hour working and 1hour break). The 2 days off will be split or together depending on business needs and rostering for the month. This will be decided and can change as per requirement of coverage in the team
  • Candidate will need to work odd shifts – 6AM and 9AM are most common shift start times and in some cases night shift which will be 1AM and evening shift which will be 3 PM. Compensatory off is provided for shift change as per Amazon policy.
  • Travel to and from station to home is covered in salary. When travelling between stations during work day or to Abu Dhabi from home and return, equivalent petrol reimbursement is provided. Taxi is not reimbursed only self-driven car mileage is reimbursed in such occasions.
  • Candidate is eligible for Public holidays as per Operations schedule at sites. There is no scope for Work from home facility for this role. Employee needs to be present at site locations during work hours
  • Training for the candidate will be 3 weeks of on-ground work where candidate must work as our operations team to understand ins and outs of each and every process. Projects will be assigned during the training and weekly follow up will be taken to ensure employee is on track with the goals and expectations.

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Learning & Quality Executive (Omani National)

Dhofar, Dhofar InterContinental Hotels Group

Posted 2 days ago

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Job Description

Learning & Quality Executive (Omani National)

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Oman, Salalah

We are seeking an enthusiastic and service-driven Learning & Quality Executive to support our hotel’s training and quality assurance efforts. This role is responsible for delivering engaging learning experiences, ensuring compliance with IHG brand and service standards, and supporting continuous improvement across all departments. The ideal candidate will be passionate about colleague development, quality enhancement, and guest satisfaction.

As a Learning & Quality Executive, you will play a key role in ensuring our hotel delivers the highest levels of service and guest satisfaction. You will support the development and delivery of learning programs, drive quality initiatives, and promote IHG brand standards throughout the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Coordinating and conducting training programs to build colleague skills and knowledge.
  • Supporting departmental trainers and leaders in delivering brand-standard training.
  • Assisting with the implementation of IHG Learning programs and tools (IHG MyLearning, BrandHearted, etc.).
  • Monitoring guest feedback channels (GuestLove, HeartBeat, SALT, etc.) and working with teams to enhance performance.
  • Assisting in the administration of Quality & Learning records, reports, and audits.
  • Acting as a culture ambassador, promoting IHG’s Winning Ways and True Hospitality behaviors.
What we need from you
  • Bachelor’s degree in human resources, Hospitality Management, Business Administration, or a related field.
  • Previous experience in Learning & Development or Quality/Training role within hospitality is preferred.
  • Strong communication and presentation skills.
  • Passion for people development and guest experience.
  • Ability to multitask and work collaboratively across all departments.
  • A positive, proactive, and engaging personality.
  • Proficiency in MS Office and familiarity with e-learning systems is an advantage.
Who we are

Join Crowne Plaza, one of the largest and best-loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure, or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style ‘Dare to Connect’ is crafted for connection—designed for humans, not nameless guests or colleagues. The role of every colleague at Crowne Plaza is to create memorable emotional connections, and the job of every leader is to create an environment where that can happen.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

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Learning & Quality Executive (Omani National)

Dhofar, Dhofar IHG Hotels & Resorts

Posted 9 days ago

Job Viewed

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Job Description

Overview

Do you picture yourself as a Learning & Quality Executive? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

We are seeking an enthusiastic and service-driven Assistant Learning & Quality Manager to support our hotel’s training and quality assurance efforts. This role is responsible for delivering engaging learning experiences, ensuring compliance with IHG brand and service standards, and supporting continuous improvement across all departments. The ideal candidate will be passionate about colleague development, quality enhancement, and guest satisfaction.

As a Learning & Quality Executive, you will play a key role in ensuring our hotel delivers the highest levels of service and guest satisfaction. You will support the development and delivery of learning programs, drive quality initiatives, and promote IHG brand standards throughout the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Coordinating and conducting training programs to build colleague skills and knowledge.
  • Supporting departmental trainers and leaders in delivering brand-standard training.
  • Assisting with the implementation of IHG Learning programs and tools (IHG MyLearning, BrandHearted, etc.).
  • Monitoring guest feedback channels (GuestLove, HeartBeat, SALT, etc.) and working with teams to enhance performance.
  • Assisting in the administration of Quality & Learning records, reports, and audits.
  • Acting as a culture ambassador, promoting IHG’s Winning Ways and True Hospitality behaviors.
What do we need from you?
  • Bachelor’s degree in human resources, Hospitality Management, Business Administration, or a related field.
  • Previous experience in Learning & Development or Quality/Training role within hospitality is preferred.
  • Strong communication and presentation skills.
  • Passion for people development and guest experience.
  • Ability to multitask and work collaboratively across all departments.
  • A positive, proactive, and engaging personality.
  • Proficiency in MS Office and familiarity with e-learning systems is an advantage.

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Learning & Quality Executive (Omani National)

IHG

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

Do you picture yourself as a Learning & Quality Executive? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.
We are seeking an enthusiastic and service-driven Assistant Learning & Quality Manager to support our hotel's training and quality assurance efforts. This role is responsible for delivering engaging learning experiences, ensuring compliance with IHG brand and service standards, and supporting continuous improvement across all departments. The ideal candidate will be passionate about colleague development, quality enhancement, and guest satisfaction.
As a Learning & Quality Executive, you will play a key role in ensuring our hotel delivers the highest levels of service and guest satisfaction. You will support the development and delivery of learning programs, drive quality initiatives, and promote IHG brand standards throughout the hotel.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
+ Coordinating and conducting training programs to build colleague skills and knowledge.
+ Supporting departmental trainers and leaders in delivering brand-standard training.
+ Assisting with the implementation of IHG Learning programs and tools (IHG MyLearning, BrandHearted, etc.).
+ Monitoring guest feedback channels (GuestLove, HeartBeat, SALT, etc.) and working with teams to enhance performance.
+ Assisting in the administration of Quality & Learning records, reports, and audits.
+ Acting as a culture ambassador, promoting IHG's Winning Ways and True Hospitality behaviors.
What do we need from you?
+ Bachelor's degree in human resources, Hospitality Management, Business Administration, or a related field.
+ Previous experience in Learning & Development or Quality/Training role within hospitality is preferred.
+ Strong communication and presentation skills.
+ Passion for people development and guest experience.
+ Ability to multitask and work collaboratively across all departments.
+ A positive, proactive, and engaging personality.
+ Proficiency in MS Office and familiarity with e-learning systems is an advantage.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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