What Jobs are available for Field Service Engineer in Oman?
Showing 16 Field Service Engineer jobs in Oman
Field Service Engineer
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1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.
2. Responsible for pre-sales access testing of new products,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.
3. Communicate with customers on products and technologies, and enhance customer satisfaction.
4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.
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Early Talent Field Service Engineer
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Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Solar Turbines
Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc. Solar manufactures the world's most widely used family of mid-sized industrial gas turbines, ranging from 1 to 39 megawatts. More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours.
Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine and electric motor-powered compressor sets, mechanical drive packages, and generator sets, throughout a variety of industries such as Oil & Gas and the generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.
Solar is an innovative and progressive company already well established in pushing the boundaries of alternative fuels and helping to lead the energy market to a more sustainable future with carbon capture, methane reduction and our SoLoNox combustion technology. Couple the focus on sustainability with the culture of working at Solar and you get an opportunity for a lifelong career full of opportunities and personal development options.
Solar Turbines Powering the future through innovative, sustainable energy solutions.
With offices and facilities around the world, our recruits will collaborate and connect with Solar employees on a global scale. You will be welcomed into a workforce that powers the future with innovative ideas that you help to make a reality.
The New Graduate Field Service Representative Program provides the foundation for the future success of Solar Turbines engineers and the future success of the organization.
About the Early Talent Program
At Solar Turbines, we are dedicated to attracting and retaining next generation talent. Our new graduates have the opportunity work on projects that impact our business and the future of our company. The purpose of the program is to start the development and training of the next generation of highly capable and highly competent engineers. This is a 3-year rotational program for recently graduated engineers.
The training you receive will be a combination of classroom and on-line training, significant hands-on experience in the role of a field service representative and mentored controls system training at various Solar locations including Griesheim Germany, the Czech Republic, San Diego (CA), Mabank (TX) and Desoto (TX).
Each phase of the program emphasizes a different aspect of field operations, the topics covered include:
- Safety training
- Gas turbine package familiarization training
- Controls system training
- Customer services experience
- Engine Overhaul/Repair
- Power Generation and Gas compression
- Troubleshooting
Structured on the job (Hands on) training at Customer Sites in the Field of the hiring district, this includes but is not limited to the following:
Preventative Maintenance and inspection work including Servicing and Borescope Inspections.
- Major Component replacement (Gas Turbines, Gearboxes, Generators & Gas Compressors).
- Troubleshooting a variety of issues on Mechanical, Controls, Instrumentation & Electrical Turbomachinery systems.
- Commissioning of product upgrades and new packages.
This program offers an excellent opportunity to combine formal training with hands on experience in the field as Field Service Representative.
Qualifications/Skills/Attributes
- The successful candidate will have graduated within the previous three years with an engineering related university degree (or equivalent) and have obtained a final grade of a 2:1 or higher (or equivalent).
- Ability to travel frequently and for prolonged time periods to Solar facilities and customer sites.
- The successful candidate will be required to work safely and with little supervision in the field environment while maintaining a high degree of responsibility and professionalism.
Ability to work in a high stress environment.
Must be able to hold and maintain an offshore medical and survival certificate and/or other training/certifications as needed.
- Good IT skills are essential.
Ability work well as a member of a team and also as an individual
Posting Dates:
October 20, October 30, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community .
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Indonesian speaking HVAC and Kitchen Equipment Maintenance Team Leader
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Apt Resources is looking for a proactive Maintenance Team Leader specializing in HVAC and Kitchen Equipment to join a prestigious Boutique Resort in the Carribean. This role involves leading a team of maintenance technicians to ensure optimal functioning of HVAC systems and kitchen equipment in a fast-paced environment. The Maintenance Team Leader will be instrumental in enhancing operational efficiency and maintaining high standards of quality and safety.
Responsibilities- Maintain and operate HVAC systems, chillers, freezers, and hot kitchen equipment, applying at least three years of experience and operational expertise, while ensuring proper upkeep of commercial laundry equipment.
- Design and execute preventive maintenance programs to enhance the lifespan and efficiency of equipment.
- Perform routine inspections and assessments of HVAC systems and kitchen appliances to determine maintenance requirements.
- Diagnose and address equipment failures, ensuring minimal operational interruptions.
- Keep precise documentation of maintenance actions, including repairs and parts replacements.
- Work collaboratively with management to organize maintenance schedules and oversee spare parts inventory.
- Adhere to safety regulations and best practices in all maintenance tasks.
- Provide training and mentorship to team members, promoting a culture of continuous improvement.
- Associate or bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related technical field.
- In-depth technical expertise in HVAC technology and commercial kitchen appliances and basic knowledge of commercial laundry equipment.
- Exceptional leadership and team management abilities.
- Strong communication skills and the capability to resolve problems effectively.
- Skilled in utilizing maintenance management software and maintaining accurate records.
- Able to work autonomously and prioritize tasks efficiently.
- Robust dedication to safety and adherence to health regulations.
- Relevant certifications in HVAC and kitchen equipment maintenance are advantageous.
- Previous experience in luxury resorts or remote island locations would be a plus.
8000 XCD (USD inclusive of service charge), plus accommodation, and flights (one-way to Antigua and a return flight upon completion of the employment agreement).
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technical support service engineer
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Qualification
- Minimum Degree (BEng / BSc.) in Engineering or Sciences.
- Preferable advanced chemical applications certificates and courses.
Experience
- The personnel shall have minimum seven (7) years of working experience in oil and gas industry,
- Minimum five (5) years of working experience with specialty chemicals application and maintaining chemical injection skid and associated services.
- Chemical Applications in H2S environments
Role and Responsibilities
- he Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall perform investigative and consultation services on Company's existing chemical injection skids but shall not be limited to chemical skid tanks, pumps, piping, injection system, level transmitter, gauges and valves etc. on call off basis.
- The Chemical Injection Skid Specialist and/or Contractor and/or Contractor's personnel shall ensure each working day at site shall have a daily, weekly and/or preliminary report and also supported with approved signed timesheet from PDO's personnel and/or Company Representative at site. Only number of days at Site (coastal or interior) with approved timesheet by Company Representative are payable. Contractor shall be responsible to mobilize/demobilize the Specialist from his home base to/from Company Site with all associated costs included in the mobilization/demobilization fee as per Section C5.
- Assisting team in the day-to-day business.
- Assist in Chemical Blending Facility, preparation of additive solutions, chemical mixing process, filling of finished products into drums/IBCs/ISO Bulk.
- Take samples of raw material and finished product chemicals, for physical and chemical measurements subject to quality control procedure.
- Field Visits with Chemical Engineer to Monitor, troubleshoot and optimisation of all chemical application programs, providing daily updates on performance.
- Provide on-site support with dosing, measuring, testing and chemical application assurance.
- Organise regular production chemistry reviews and current product
selection ensuring it meets the Company's needs
- Manage and oversee all aspects of production chemistry supply ensuring optimization and minimum stock levels are maintained.
Location:
Muscat/ may change
Employment Type:
Full-time
If you're a recent graduate ready to start your career in accounting, we'd love to hear from you
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Civil Engineer – Technical Support
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Key Responsibilities
- Assist in preparing drawings, BOQs (Bill of Quantities), and technical reports.
- Support senior engineers in reviewing design calculations, plans, and specifications.
- Coordinate with site teams to monitor progress, resolve technical issues, and ensure quality standards.
- Maintain accurate project documentation, including reports, drawings, and material submittals.
- Assist in preparing tender documents, cost estimates, and project schedules.
- Conduct site inspections and prepare daily/weekly progress reports.
- Support in ensuring compliance with safety regulations and project guidelines.
- Liaise with contractors, suppliers, and consultants for project coordination.
- Provide technical support during project execution, testing, and handover.
- Perform other duties as assigned by the Project Manager or Senior Engineer.
Qualifications & Skills
- Bachelor's Degree/Diploma in Civil Engineering or related field.
- 1–3 years of experience in construction, infrastructure, or civil works (fresh graduates may also apply for junior roles).
- Knowledge of AutoCAD, Civil 3D, and MS Office applications.
- Familiarity with construction methodologies, standards, and codes.
- Strong organizational and documentation skills.
- Good communication and teamwork abilities.
- Ability to work under supervision and support multiple projects simultaneously.
Job Type: Full-time
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Cybersecurity Technical Support Engineer
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Cybersecurity Technical Support Engineer
We are seeking a highly motivated Omani citizen to join our team as a Cybersecurity Technical Support Engineer, based in our office in Shatti Al Qurum in Muscat. The ideal candidate will be the first line of defense for our customers, providing expert technical assistance and troubleshooting to resolve cybersecurity-related issues. You will be responsible for diagnosing, documenting, and resolving a wide range of technical problems, ensuring our clients' systems and networks are secure and operational. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.
Key Responsibilities:
- Provide Level 1 technical support / trouble shooting for cybersecurity products and services, including firewalls, intrusion detection/prevention systems (IDS/IPS), Proxy, SASE, Vulnerability Management solution , and endpoint security solutions
- Some examples could be any of these vendors - Trellix, Cybereason, CrowdStrike, Forcepoint DLP and Web security, Skyhigh, Forta, Thales, Imperva, Rapid 7, Qradar, Tenable, Netskope, Palo Alto, Fortinet, etc
- Act as a first point of contact for customer-reported issues, accurately diagnosing problems and providing effective, timely solutions.
- Document all support interactions, troubleshooting steps, and resolutions in a ticketing system to build a comprehensive knowledge base.
- Collaborate with engineering and product development teams, vendors to escalate complex issues, provide feedback on product performance, and contribute to future product enhancements.
- Assist clients with the installation, configuration, and maintenance of cybersecurity software and hardware.
- Conduct routine Security solution health checks.
- Working on the documentations like SOP, As built, upgrade plan etc
- Stay up-to-date with the latest cybersecurity threats, trends, and technologies to provide informed and effective support.
- Educate customers on cybersecurity best practices and how to use our products to their full potential.
- Participate in the on-call rotation to provide emergency support for critical incidents.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 1 to 3 years of experience in a technical support, help desk, or IT support role
- Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
- Experience with a variety of operating systems, including Windows, macOS, and Linux.
- Familiarity with common cybersecurity frameworks and methodologies (e.g., CIS, NIST, ISO
- Excellent problem-solving and analytical skills, with a meticulous attention to detail.
- Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
- Relevant industry certifications are a plus (e.g., CompTIA Security+, Network+, or vendor-specific certifications).
- Ability to work effectively under pressure in a fast-paced environment.
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IT and Technical Support Engineer – Networking, SQL Database
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About the Role
We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
Responsibilities
- Technical Support for ELV Systems:
- Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
- Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
- Support system installation, configuration, and setup of ELV equipment.
Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
Networking Support:
- Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
- Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization's network and cloud-based services.
- Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.
Implement and optimize network designs and configurations to enhance performance and security.
SQL Database Management:
- Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
- Perform database queries, routine backups, and ensure the integrity and availability of data.
Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
System Monitoring & Troubleshooting:
- Monitor ELV system components, network devices, and databases to ensure continuous operation.
- Analyze logs and system performance data to detect early warning signs of potential issues.
- Respond to system alerts and resolve issues in a timely manner to minimize downtime.
Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
Documentation & Reporting:
- Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.
Prepare regular system performance and incident reports for internal teams or clients.
Collaboration & Training:
- Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
- Provide technical support and training to internal staff on the use and operation of ELV systems and databases.
Assist in the preparation of manuals, user guides, and standard operating procedures.
System Security:
- Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
- Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.
Monitor and manage security protocols to prevent unauthorized access to networks and databases.
Problem-Solving and Escalation:
- Diagnose complex technical issues affecting ELV systems, networking, and databases.
- Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
- Provide root cause analysis for system failures and propose solutions to prevent recurrence.
Qualifications
- Education:
Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
Experience:
- Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
- Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
- Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
- Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.
Familiarity with system integration, database management, and IT support practices in a corporate environment.
Technical Skills:
- Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
- Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
- Experience with server setups and support, both physical and virtual environments.
- Familiarity with ELV system protocols, integration, and configurations.
- Proficient in using monitoring tools to track system and network performance.
Knowledge of operating systems (Windows) and server management.
Certifications (Preferred but not required):
- Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
- Microsoft SQL Server certification or equivalent database management certifications.
- ELV system certifications (e.g., CCTV, access control) are a plus.
Personal Attributes
- Strong analytical and problem-solving
- ∙ Strong analytical and problem-solving abilities.
- ∙ Excellent verbal and written communication skills.
- ∙ Ability to work effectively in a fast-paced environment.
- ∙ Strong attention to detail and organizational skills.
- ∙ Ability to manage multiple tasks and prioritize effectively.
- ∙ Ability to work both independently and as part of a team.
- ∙ Proactive and self-motivated with a passion for technology and continuous learning.
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Service Engineer
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Key Job responsibilities and duties
Primary focal point and lead maintenance team for Customer service support and AMC related works.
Mainly Required Certification about Honeywell Prowatch 6.5 Version
Responsible for resolving all service-related issues.
Responsible for ELV Systems, Security, ICT and Telecom Solutions for Service Expert and Support Works.
Managing clients without escalation and taking the responsibilities of achieving all milestone successfully for the agreed scope with clients.
Working with all other team members without any disputes and utilize the resource effectively. Responsible in delivering client SLA without NCR and in meeting client expectations.
Maintains expertise in the principles and techniques required for hardware and software system integration.
Maintain spare parts list and take required action on time for the spare management.
Maintains knowledge of current and emerging technologies and industry best practices related to all security & Telecom systems.
10.Coordinate with system vendors and customer as necessary to implement, integrate, update and test the system.
11.Responsible for timely procurement of all site related PO and coordination with all the parties to track the ordered items till receive at site.
12.Proper and timely coordination with vendor, supplier and subcontractors.
13.Responsible for service delivery in all aspects as per contract requirements and scope agreed.
14.Responsible to implement industrial standard and Following high quality standards in execution.
15.Responsible for all technicalities and Level1 & Level2 support to teams in maintaining the Low current systems like CCTV Surveillance Systems, Electronic Access Control Systems, Gates & HVM, PIDS, Electrified Fence, BMS, LCS, AV systems, ICT and Telecom Systems etc.
16.Responsible for all system upgradation and ensure the systems are having latest update. Perform & work on all upgradations (to keep up the systems to latest versions), migrations, and expansion works in all aspects. Also, to ensure all integration works and compatibility.
17.Responsible for meeting the contract performance to its specifications and contractual requirements and client obligations for the assigned projects.
18.Responsible for SSA/CarePlus/SUP, and maintaining all clients. Highlight the renewal date of SSA/Careplus/SUP timely to get it renewed.
19.Responsible in maintaining all spares and RMA.
20.Troubleshoots, services, add-on project install and commissioning, and repairs equipment at customer sites, maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed.
21.Continuance QHSE, ISO best practice processes and customer care standards as per company policy.
22.Make sure complete and timely back up is taken for all the work and exercises every available measure to control and minimize costs.
23.Responsible for handing client technical queries.
24.Responsible to prepare & maintain the project documentation on time as per the standards.
25.Preparation & Submission of project documents like method statement, Risk matrix, PM schedule, CM Details, Material inventory, Timesheet, Site tracker, Handing over documents, Invoice plan, Commercial register etc,
26.Preparation of Weekly, monthly report. Preparation of required PPT for contract execution with required bar charts.
Desired Candidate ProfileQualification - Professional Engineering Graduate in Electrical, Electronics, Instrumentation, Communication, IT
Experience -
Engineering Graduate with minimum 2-3 years of relevant experience in managing customer support services for security & telecom systems.
Preferred Experience 2-3 years in Middle East region & having valid Oman driving license. 1 year Oil & Gas Industrial security projects experience.
The ELV products include Industrial & Commercial CCTV, Integrated high end Access Control, Fire Alarm, Fire Fighting, Intruder Alarm, PAGA systems, Physical Control Equipment, PIDS, BMS, VDP, Gate Automation & residential systems, etc. In addition, the incumbent MUST have related in-depth knowledge on IT & Telecom systems inclusive of database management, Fiber systems, Server & Storage systems, Active & passive components, operations in connection with ELV systems specified above.
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Printer Service Engineer
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Date posted: August 30, 2025
Pay: OMR OMR) per month
Job description:
Job Title: Printing Service Engineer
Location: Muscat, Oman
Salary Range: OMR 400 – 500/month
Job Type: Full-Time
Experience Level: Mid-Senior (Minimum 5 Years)
Job Overview:
We are looking for a skilled and experienced Printing Service Engineer to join our team in Muscat. The ideal candidate will have at least 5 years of hands-on experience in copier and printer servicing, with strong knowledge of printing solutions and networked environments.
Key Responsibilities:
Perform diagnostics, maintenance, and repairs on copiers and multifunction printers (MFPs).
Install and configure printing devices and related software.
Troubleshoot hardware and software issues related to printing solutions.
Provide technical support and training to clients and internal teams.
Maintain service logs and documentation.
Collaborate with IT departments to ensure seamless integration of printing systems.
Requirements:
Minimum 5 years of experience in copier and printer servicing.
Strong understanding of printing solutions and network configurations.
Experience with major brands such as Canon, Ricoh, Xerox, Konica Minolta, or HP.
Excellent troubleshooting and customer service skills.
Ability to work independently and manage multiple service calls.
Valid driver's license (preferred for field service roles).
Preferred Qualifications:
Manufacturer certifications (e.g., Canon, Ricoh, Xerox).
Experience with Managed Print Services (MPS).
Basic networking knowledge (TCP/IP, DHCP, DNS).
Benefits:
Competitive salary (OMR 400–500/month).
Professional development opportunities.
Supportive work environment.
Job Type: Full-time
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Sales/Service Engineer
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Position Summary:
The Sales/Service Engineer will be responsible for providing expert instrumentation engineering support while actively driving business growth through sales initiatives and tender participation. This dual-role position requires technical proficiency in instrumentation systems, strong client engagement skills, and the ability to manage the end-to-end tender process, from opportunity identification to submission.
Key Responsibilities:
A. Technical & Engineering Duties
- Design, configure, and implement instrumentation and control systems for industrial applications.
- Perform installation, calibration, troubleshooting, and maintenance of instrumentation equipment.
- Provide technical support to internal teams and clients during project execution and after-sales phases.
- Prepare technical documentation, specifications, and reports for projects and proposals.
- Ensure compliance with engineering standards, safety protocols, and regulatory requirements.
B. Sales & Business Development Duties
- Actively seek and identify new sales opportunities through market research, client visits, and networking.
- Maintain and develop relationships with existing clients to identify further sales opportunities and cross-selling possibilities.
- Prepare and deliver technical and commercial proposals, including quotations and bids.
- Conduct client presentations and demonstrations to explain technical solutions and value propositions.
- Negotiate contracts, terms, and pricing with clients in coordination with the management team.
- Achieve sales targets set by the company and provide regular sales performance reports.
C. Tender & Bidding Duties
- Monitor public and private tender portals to identify relevant opportunities.
- Review tender documents, technical specifications, and commercial requirements in detail.
- Coordinate with technical, procurement, and finance teams to prepare competitive and compliant tender submissions.
- Prepare all technical and financial documentation required for tendering.
- Ensure timely submission of tenders and proposals in accordance with client deadlines.
- Follow up with clients post-submission to track tender status and provide additional clarifications when required.
- Maintain a database of past tenders, win/loss records, and lessons learned for process improvement.
Skills & Competencies:
- Technical Expertise: Proficient in instrumentation systems, calibration, and industrial applications.
- Tender Management: Skilled in reviewing tender requirements and preparing winning submissions.
- Sales Acumen: Ability to identify prospects, develop relationships, and close deals.
- Client-Focused: Committed to understanding and meeting client needs.
- Organization & Time Management: Capable of handling multiple priorities under tight deadlines.
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