What Jobs are available for Employee Support in Oman?

Location:
Multiple branches across Oman

Contract Type:
2-months (extendable)

Visa Status:
Valid legal employment status without requiring sponsorship

Start Date:
Immediate

About the Role:

We are seeking
5 IT Support professionals
to support a critical client project focused on upgrading IT infrastructure. You will primarily assist across branches with tasks ranging from Windows deployment to PC preparation, as well as general hardware and end-user support.

Responsibilities:

• Deploy and configure Windows across desktops and laptops
• Prepare and set up PCs for end-users
• Troubleshoot hardware and software issues
• Provide prompt support to users across branches
• Document work and report progress to the project manager

Requirements:

• Minimum 4 years experience in IT support or related roles
• Available to start work immediately
• Arabic & English fluency
• Familiarity with Windows deployment and PC setup
• Hardware troubleshooting skills
• Strong communication and problem-solving abilities
• Ability to work independently and meet tight deadlines

How to Apply:

Interested candidates, please apply here or send your CV to

Apt Resources is seeking a Java Support Engineer with solid experience in application troubleshooting and L2/L3 support. You'll be joining a dynamic IT support team within the banking industry, responsible for maintaining Java-based systems.

Key Responsibilities:

• Troubleshoot and resolve Java application issues.
• Monitor application performance and logs.
• Provide L2/L3 technical support and root cause analysis.
• Assist in deployments and code-level debugging.
• Coordinate with developers and DevOps for issue resolution.
• Use tools like JIRA or ServiceNow to manage tickets.
• Maintain SOPs and support documentation.

• 6 to 8 years of experience in Java development and application support.
• Strong understanding of Java-based systems and troubleshooting techniques.
• Experience with incident management and IT support workflows.
• Familiarity with tools like JIRA or ServiceNow for ticket tracking.
• Excellent communication and stakeholder coordination skills.
• Experience in banking or financial environments is a plus.

Salary: USD 2,500 - 3,000 per month

Company Description

Golden International Plastic Factory LLC is a leading manufacturer of specialized plastic sheets and films in Sohar, Sultanate of Oman. Under the brand name "GOLDEN," we produce a variety of underground utility protection products, including Cable Tiles, Warning Tapes, Detectable Warning Tapes, Caution Tapes, Aluminum Strip Detectable Tapes, SS Wire Detectable Tapes, Warning Mesh, Tape Tiles, HDPE Sheets, Polyethylene Sheets, and Polyethylene Sleeves. Our commitment to quality and innovation sets us apart in the industry.

Role Description

This is a full-time on-site role for a Backoffice Support Executive located in Muscat. The Backoffice Support Executive will be responsible for handling back office operations, managing office tasks, and supporting communication and coordination within the team. The role also involves assisting sales and finance departments with administrative tasks and data management.

Qualifications

• Proficient in Back Office Operations and Office Operations
• Excellent Communication skills
• Experience in supporting Sales operations
• Basic knowledge of Finance-related tasks
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively in an on-site environment
• Proficiency in Microsoft Office Suite
• Bachelor's degree in Business Administration, Finance, or a related field is preferred.

(Omani Nationals Only)

Key Responsibilities:

1. Customer Care & Relationship Management

• Handle customer inquiries and feedback through calls, emails, or in-person visits.
• Maintain excellent client relationships by offering prompt assistance and ensuring customer satisfaction.
• Conduct client visits whenever it's needed to address the requirements and gather feedback.
• Coordinate between departments to ensure smooth order processing, service delivery, and issue resolution.

2. Brand Representation & Corporate Events

• Represent the company at exhibitions, trade fairs, conferences.
• Assist in planning and coordinating company participation in business events and networking activities.
• Maintain a professional and approachable presence as the company's ambassador during external engagements.

3. Social Media & Digital Presence

• Manage social media accounts by planning, posting, and scheduling regular content updates.
• Suggest creative content ideas aligned with the company's brand tone and marketing goals.
• Coordinate with the design and marketing teams to ensure brand consistency across platforms.

4. Content Arabization & Localization

• Translate and adapt business content (posters, documents, web pages, etc.) into Arabic while maintaining accuracy and cultural relevance from time to time.
• Work with internal and external teams to ensure all materials meet local standards and brand guidelines.
• Review and proofread translated materials for clarity and tone consistency.

Key Qualities & Skills Required:

• Excellent communication skills in
  Arabic and English
  (spoken and written). Hindi is an advantage.
• Strong interpersonal and presentation abilities with a customer-first mindset and Business Development.
• Smart, well-groomed, and confident in public representation and client interactions.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Strong sense of responsibility, punctuality, and attention to detail.
• Basic understanding of marketing, event coordination, and business communication.
• A positive, energetic attitude, ability to handle strain and stress.

Purpose, Essential Duties and Responsibilities:

• Provide first-line technical support to employees and end-users, including troubleshooting hardware, software, and network issues.
• Provide day-to-day technical support to end-users on IT-related issues, including hardware, software, and network problems.
• Respond to user queries via email, phone, or in person, ensuring timely and effective resolutions.
• Assist in setting up and configuring computers, printers, and other peripherals for new users.
• Install, configure, and update operating systems and software applications.
• Log and track IT support tickets, ensuring timely resolution of issues and escalation when necessary.
• Assist in troubleshooting basic network connectivity issues (LAN, Wi-Fi, VPN).
• Maintain accurate documentation of support processes, issues, and resolutions.
• Actively participate in training programs to expand technical knowledge and skills.
• Assist in the management and tracking of IT hardware and software inventory.
• Perform additional IT-related tasks as needed to support the IT department.

Qualifications / Certifications

• Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Fresh graduates or candidates with minimal experience are welcome to apply.
• Experience with basic network troubleshooting (TCP/IP, DNS, DHCP).
• Prior experience in an IT support or helpdesk role (internships or projects) is a plus.

Job Type: Full-time

Simat Consulting is seeking a Business Support Executive (Omani) to join our dynamic team. This versatile role combines business analysis, public relations, and administrative support. It's an excellent opportunity for driven professionals looking to grow within a collaborative consulting environment

Responsibilities

• Manage public relations and external communications
• Coordinate tender management and prepare business proposals
• Analyze and interpret business data
• Provide day-to-day administrative and operational support

Requirements & Qualifications:

• 1–3 years of relevant experience
• Strong analytical and communication skills
• Fluent in both Arabic and English
• Ability to work independently and engage effectively with stakeholders

Join a leading boutique consulting firm that values innovation, excellence, and teamwork.

Qualified and interested candidates are invited to send their CVs to , mentioning the position title in the subject line.

Job Type: Full-time

Pay: RO RO per month

Job Title: IT Support Engineer

Location: Oman

Experience: 4–5 Years

Industry: Information Technology / IT Services

Employment Type: Full-time

Job Summary:

We are seeking a highly motivated and experienced IT Support Engineer to join our technical team in Oman. The ideal candidate will have 4–5 years of hands-on experience in providing IT support, managing desktops, laptops, printers, and operating systems, along with knowledge of Active Directory, basic server/storage/network troubleshooting. Certifications such as MCSE or CCNA are required. A valid Oman driving license is mandatory as the role involves on-site support across multiple locations.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, scanners, and other end user devices.
• Install, configure, and troubleshoot operating systems (Windows 10/11, Windows Server).
• Manage and support Active Directory users, groups, permissions, and policies.
• Handle basic server, storage, and network troubleshooting (LAN/WAN/Wi-Fi).
• Perform routine maintenance and updates on IT infrastructure.
• Respond to support tickets, ensuring timely resolution of incidents and requests.
• Maintain IT documentation including asset inventory, configuration details, and support logs.
• Coordinate with vendors and third-party providers for hardware/software issues.
• Provide remote and on-site support across client or company locations in Oman.
• Ensure compliance with company IT policies and security standards.
• Excellent problem-solving and communication skills.
• Ability to work independently and prioritize tasks

Requirements:

• Bachelor's degree or diploma in IT, Computer Science, or related field.
• 4–5 years of proven experience in IT support or system administration.
• Strong knowledge of:

o Windows OS (Client and Server)

o Desktop/laptop/printer troubleshooting

o Active Directory

• Basic knowledge of:

o Server and storage systems

o Networking fundamentals (TCP/IP, DNS, DHCP, VPN)

Certifications:

• MCSE and/or CCNA (at least one is required).
• Valid GCC/Oman Driving License is mandatory.

Salary & Benefits:

• Competitive salary OMR 500/- to 600/- (based on experience and qualifications)
• Gratuity as per Oman Labour law.
• Health insurance and other benefits as per company policy
• 30 days paid annual leaves
• Company provided Accommodation / Transportation allowance
• Annual return ticket during annual vacation from home country as per company policy

Job Type: Full-time

Pay: RO RO per month

Application Question(s):

• What is your expected salary?

Experience:

• IT Support: 4 years (Required)

License/Certification:

• MCSE or CCNA Certification (Required)
• GCC/Oman driving license (Required)

Job Title:
 IT Support Specialist

Location:
 Muscat, Oman

Job Type:
 Full-time (Immediate Joining Required)

Role Overview:

We are looking for an IT Support Specialist with at least 2 years of experience to provide technical support across all our business divisions. The role will ensure smooth operations for ERP, e-commerce, websites, and mobile applications, as well as wider IT support needs.

Key Responsibilities:

• Provide first-line and second-line IT support for ERP (Next support) and related modules.
• Support e-commerce platforms, company websites, and mobile applications.
• Monitor and maintain computer systems, servers, and networks across all departments.
• Manage user accounts, email systems, and access rights (cyber security awareness included).
• Coordinate with software vendors and external IT partners for troubleshooting and upgrades.
• Ensure data backup, system updates, and IT asset management.
• Provide technical support to retail outlets, offices, and manufacturing units.
• Document issues and resolutions, prepare simple user manuals/guides for staff.
• Train end users on ERP, e-commerce, and other digital platforms.
• Support IT requirements for new projects and business expansions.

Requirements:

• Minimum 2 years proven experience in IT support (ERP, e-commerce, websites, and mobile apps).
• Knowledge of networks, servers, and cybersecurity basics.
• Good communication and problem-solving skills.
• Ability to work under pressure and handle multiple divisions.
• Ready to join immediately.

How to Apply:

Send your CV to 

 with the subject line 
"IT Support Specialist Application"
.

Job Purpose
The SAP Support Senior Associate (FN) is responsible for providing technical support and assistance for SAP Finance systems within the organization. This role involves troubleshooting, resolving issues, and providing guidance to end-users on SAP (FN) modules and functionalities. The role includes collaboration with various teams to ensure smooth operation, optimization, and enhancement of SAP systems according to business needs.

Qualifications & Experience
Qualifications: Bachelor's degree in computer science/computer engineering /information systems/mathematical science /Statistics and/or technology-related field. Related SAP professional qualification/certification from a related professional body is preferred.

Experience: 5+ years of experience in SAP (FN) Support which includes Analysis, Support, and development. Willingness to work in flexible timings to support customers across Asyad Group during critical periods. Ability to work in a diverse cultural environment. Analytical skills - Advanced analytical and problem-solving abilities. Excellent Teamwork and interpersonal skills