19 Employee Relations jobs in Oman

We are seeking an experienced and professional Guest Relations Specialist to join our team and deliver a seamless, luxury experience for our clients. This is an ideal opportunity for someone with a strong background in hospitality or wellness, who thrives in a high-end, client-focused environment.

Key Responsibilities:

• Greet and assist guests with warmth, professionalism, and attention to detail.
• Ensure smooth check-ins, bookings, and client communications.
• Handle inquiries and requests efficiently while maintaining a premium client experience .
• Maintain the reception area in impeccable order and represent the brand at all times.
• Communicate confidently and clearly in both English and Arabic .

Requirements:

• Minimum 4 years of experience in a similar guest relations, concierge, or front desk role.
• Experience in a 5-star hotel, luxury spa, or premium wellness environment is highly preferred.
• Bilingual in English and Arabic .
• Friendly, approachable, and highly client-focused with excellent interpersonal skills.
• Competitive package including basic salary, performance-based bonuses, and incentives .
• Accommodation and transportation provided (if applicable).
• Opportunity to work in a prestigious, luxury-focused environment with career growth.

If you have a passion for delivering exceptional guest experiences and thrive in a luxury setting, we invite you to apply and become a key part of our team.

Join to apply for the Developer Relations Engineer role at Canonical .

As the publisher of Ubuntu, Canonical serves millions of developers across cloud, IoT and data science. We are building a Developer Relations team to engage directly with open source communities and developer-centric organizations to communicate our vision, products, and to incorporate feedback to shape our offerings.

A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This role combines practical engineering skills with diplomacy across organizational boundaries, and a curiosity to find better ways to get things done. You will be a problem-solver and inventor who understands people's needs and how tools can be adapted to meet them, stay current with tech trends, provide insights and guidance, and foster innovation.

Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones.

In a typical day, a developer relations engineer might:

• take part in team product meetings, contributing insight and expertise from strategy to day-to-day development progress
• maintain conversations with developer community members wherever they are found - IRC, social media, product forums, meet-ups and more
• work with colleagues in other teams to establish common approaches
• help solve specific technical problems that users or colleagues have identified
• contribute to technical documentation to meet developer users' needs
• work on technical articles, presentations or workshops
• identify new opportunities and directions for improvement in the developer experience
• present at conferences, meetups or technical events

A strong candidate:

• is a programmer or developer with a demonstrable passion for and engagement in open-source software
• has worked with real-world challenges developing and deploying software using Linux
• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• understands current software packaging issues and trends in the Linux ecosystem
• has been a contributor to open-source communities, software and documentation
• is an engaging, vivacious speaker and presenter
• can work effectively, tactfully, empathetically and confidently with stakeholders who have different perspectives and needs
• builds trust, relationships and confidence
• willing to travel globally twice a year for company events and to upstream and partner events

• previous experience in a developer advocacy or community role
• in-depth familiarity with Ubuntu and the Canonical ecosystem of products

We consider geographical location, experience, and performance in shaping compensation worldwide. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, reflecting our values. We balance programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of open source. As the publisher of Ubuntu and a platform for AI, IoT and the cloud, we recruit on a global basis and uphold high standards for new joiners. Canonical has been a remote-first company since its inception in 2004.

Canonical is an equal opportunity employer. We foster a workplace free from discrimination and will give every applicant fair consideration regardless of identity.

• Entry level

• Full-time

• Engineering and Information Technology

• Software Development

Referrals increase your chances of interviewing at Canonical.

HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR’s portfolio of innovative, premium and reliable products enable people to become the better version of themselves.

For more information, please visit HONOR online at

Work Location: Oman

We are looking for a HR Specialist for our Oman Office.

Job Responsibilities:

• Assist in executing the recruitment process, including posting job openings, screening resumes, scheduling interviews, and following up on the hiring process.
• Assist with employee onboarding, probation, and offboarding procedures, ensuring compliance with relevant processes.
• Maintain employee records, ensuring the completeness and accuracy of personnel information.
• Support the organization of employee training and performance appraisal activities to promote employee development.
• Handle employee relations matters and respond to employee inquiries regarding HR policies.
• Assist in supporting other related tasks as needed.

Qualifications:

• Preferably with over 2 years of experience in HR Management in Oman
• Familiar with recruitment, employee relations, compensation and benefits, and other HR management processes; knowledgeable about Omani labor law.
• Possess strong communication and coordination skills, as well as a team-oriented mindset.
• Good data handling skills and proficiency in office software and HR management systems.

The Client:

Our client is a leading FMCG company. As they continue to expand their presence in Oman, we are on the lookout for an experienced HR Manager to drive human resources initiatives in line with Oman labor regulations and strengthen organizational effectiveness.

The Role:

As the HR Manager, you will be at the forefront of our client’s HR strategy, leading core HR functions to ensure operational excellence, compliance, and employee engagement. This role is pivotal in shaping the HR framework, implementing policies, and fostering a high-performance culture across the organization. The key responsibilities would revolve around:

• HR Policy Development: Design, review, and implement HR policies in line with labor law and best practices.
• Job Description & Role Structuring: Create and maintain comprehensive job descriptions and ensure alignment with organization structure.
• Performance Management: Lead the performance management cycle, including KPI development, appraisal frameworks, and feedback systems.
• KPI Cascading: Translate corporate goals into functional and individual KPIs and ensure alignment across departments.
• Authority Matrix Creation: Design and update the authority matrix to clarify roles, responsibilities, and decision rights.
• Incentive & Bonus Scheme Development: Build transparent and motivating bonus and incentive schemes based on performance metrics and market benchmarks.
• HR Strategy Alignment: Support the leadership team with HR strategies that enhance productivity, talent retention, and employee engagement.

The Ideal Candidate:

• Proven track record of at least 7–10 years in core HR functions, preferably within FMCG, manufacturing, or food sectors.
• Strong understanding of Oman labor laws, HR regulations, and compliance requirements.
• Exceptional expertise in HR policy creation, performance management systems, organizational design, KPI development, HR analytics, and compensation & benefits frameworks.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven mindset with the ability to thrive in a fast-paced, dynamic environment.
• Strategic thinker with the ability to translate business needs into actionable HR strategies.
• Proficiency in HRIS systems and MS Office (Excel, PowerPoint, Word).
• As per Oman government initiatives, locals are highly preferred on this role.

JOB TITLE: HR Executive

Location: OMAN

Applicable only for: Omani Nationality only

About the Role

The HR Executive will be responsible for managing various HR functions and ensuring compliance with local labor laws.

Responsibilities

• Manage recruitment processes and onboarding of new employees.
• Oversee employee relations and performance management.
• Ensure compliance with labor laws and regulations.
• Develop and implement HR policies and procedures.
• Conduct training and development programs.

Qualifications

• Bachelor's degree in Human Resources or related field.

Required Skills

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of HR software and tools.

Preferred Skills

• Experience in a similar role within the region.
• Proficiency in Arabic and English.

Pay range and compensation package

Competitive salary based on experience.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

We are looking for a dedicated and hands-on HR Officer to join our client's team in Oman. This role is ideal for an HR professional who thrives in a dynamic environment and enjoys managing a broad range of HR functions—from employee relations and performance management to HR operations and compliance.

What You’ll Do:

• Act as the first point of contact for employee queries on policies, procedures, and benefits.
• Support employee relations, grievance handling, and disciplinary processes.
• Manage HR administration, including payroll support, onboarding, leave management, and documentation.
• Coordinate with government bodies for visa processing, labor law compliance, and regulatory requirements.
• Ensure accurate HR data management and maintain employee records in HRIS.
• Oversee office operations including facilities, vendors, and general administration.
• Support performance appraisal cycles and track training needs.
• Drive employee engagement initiatives and help nurture a positive, inclusive workplace culture.

What We’re Looking For:

• Bachelor’s degree in HR, Business Administration, or a related field.
• 2–4 years of HR generalist experience (HR certification like SHRM, PHR, CIPD is a plus).
• Strong knowledge of Omani labour laws and HR best practices.
• Excellent communication skills in English (Arabic is an advantage).
• Proficiency in MS Word and Excel.
• Strong interpersonal skills, high integrity, and ability to maintain confidentiality.
• Organized, proactive, and able to multitask in a fast-paced setting.

Job Title: Public Relations Officer - PRO

Location: Muscat – Oman

• Facilitate and support registration with the tax department, municipality license, and lease agreement in respect of the office space of the Branch
• Facilitate and support work permit, residency, visa, and immigration related documentation including and final arrangements
• Prepare letters of invitation and obtain required attestation
• Scheduling staff's visa, medical, and coordinating with other internal and external departments
• Coordinate collecting all appropriate documentation necessary for visas and permits required to be processed by the Oman Branch
• Support staff queries on visa/passport and general related matters
• Ensure all visa, medical, and labour permits are up to date and arranging for timely renewal
• Assist human resources with all general inquiries concerning labour and immigration matters
• Office administrative / hr support, as required
• Public Relations
• Machines Inspection
• Machines Registration
• Signboard Approvals
• CR Paper updates, etc
• Any other tasks assigned by the Immediate Manager and Management

• Graduate or a relevant college diploma holder
• Experience: 5 years plus. Same industry experience is preferred
• Omani national (Required)
• English language (Required)
• Arabic Language (Required)
• Oman Driving License (Required)
• Own vehicle (Required)

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.

We Expect You To

• Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
• Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
• Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
• Collaborate with Front Office, Housekeeping, Food & Beverage, and other departments to ensure guest preferences and special requests are honored.
• Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
• Uphold and communicate Shangri-La’s core values, delivering experiences that reflect the resort’s luxury positioning.
  
  

• Strong leadership and communication skills.
• A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
• Strong organizational skills, with the ability to multitask and prioritize.
• A natural ability to connect with guests and ensure their needs are exceeded.
• Flexibility to work on weekends, holidays, and shifts as required.
• Fluency in German is an advantage.

Mandarin Oriental Muscat is looking for a Guest Relations Agent – Club Lounge to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a unique ballroom with spectacular views of the Arabian Sea and various banquet and meeting spaces for social and business events.

For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental combine legendary service, world-class amenities, and sweeping sea or mountain views.

• Create memorable moments that surprise and inspire our guests.
• Perform all Front Office duties, including check-in, check-out, credit card handling, complaint resolution, guest communication, and guest relation tasks.
• Serve as the first point of contact for guest relations, feedback, and services.
• Assist in billing and invoice preparation.
• Prepare reports according to MOHG standards.
• Update registration cards as per MOHG standards.
• Be present at the Front Office during designated shifts and support the team operationally.
• Act as an ambassador of the hotel by engaging actively with guests and colleagues.
• Follow all applicable standards related to quality, sustainability, FLHSS, policies, and rules.
• Support the development of Trainees and Interns at the Front Office.
• Handle and update Guest360 and Fans of MO profile data.
• Promote the Fans of MO guest recognition program to guests.
• Maintain high standards of personal hygiene, behavior, and grooming.
• Handle guest complaints tactfully and escalate appropriately.
• Coordinate and cooperate with other departments.

• Learning & Development: We offer tailored programs to support your career growth.
• MOstay: Enjoy complimentary nights and attractive rates on rooms worldwide as part of our employee benefits.
• Health & Colleague Wellness: We prioritize your wellbeing with various health benefits and wellness programs.
• Retirement Plans: We offer different retirement plans based on your service length and role.