16 Employee Experience jobs in Oman
Guest Experience Agent
IHG
Posted today
Job Viewed
Job Description
**About Us**
A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest's curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings discoveries, fresh ideas, and unexpected journeys.
So, just like our hotels, no two colleagues are the same. So, we're curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're excited to meet spirited characters who can delight the most curious guests.
Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliffside pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.
Are you ready to join our team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe?
Join our team as a Guest Experience Agent and embark on a journey where no day is the same! We are searching for a unique individual who can effortlessly blend exceptional customer service with a creative touch.
Are you a people person with a passion for creating unforgettable experiences? Do you have a talent for anticipating guests' needs before they even know they have them? If so, this might be the perfect role for you!
**A little taste of your day-to-day**
Every day is different, but you'll mostly be:
+ You will be the face of our hotel, responsible for greeting and assisting guests from check-in to check-out.
+ Your warm and welcoming personality will create a lasting first impression, ensuring our guests feel immediately at home.
+ Your day-to-day tasks will include providing recommendations on local attractions, restaurants, and events, arranging transportation, coordinating special requests, and resolving any guest concerns promptly and efficiently.
+ You will also have the opportunity to put your creativity to work by organizing unique experiences and surprises that will make our guests' stay truly unforgettable.
+ Monitors all calls that are in queue and answers appropriately.
**What do we need from you?**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math, and computer skills.
**What you can expect from us?**
We give our people everything they need to succeed from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. We are always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest's curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings discoveries, fresh ideas, and unexpected journeys.
So, just like our hotels, no two colleagues are the same. So, we're curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're excited to meet spirited characters who can delight the most curious guests.
Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliffside pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.
Are you ready to join our team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe?
Join our team as a Guest Experience Agent and embark on a journey where no day is the same! We are searching for a unique individual who can effortlessly blend exceptional customer service with a creative touch.
Are you a people person with a passion for creating unforgettable experiences? Do you have a talent for anticipating guests' needs before they even know they have them? If so, this might be the perfect role for you!
**A little taste of your day-to-day**
Every day is different, but you'll mostly be:
+ You will be the face of our hotel, responsible for greeting and assisting guests from check-in to check-out.
+ Your warm and welcoming personality will create a lasting first impression, ensuring our guests feel immediately at home.
+ Your day-to-day tasks will include providing recommendations on local attractions, restaurants, and events, arranging transportation, coordinating special requests, and resolving any guest concerns promptly and efficiently.
+ You will also have the opportunity to put your creativity to work by organizing unique experiences and surprises that will make our guests' stay truly unforgettable.
+ Monitors all calls that are in queue and answers appropriately.
**What do we need from you?**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math, and computer skills.
**What you can expect from us?**
We give our people everything they need to succeed from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. We are always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Human Resources Specialist
Muscat, Muscat
HONOR
Posted 8 days ago
Job Viewed
Job Description
HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high quality smartphones, tablets, laptops and wearables to suit every budget, HONOR’s portfolio of innovative, premium and reliable products enable people to become the better version of themselves.
For more information, please visit HONOR online at
Work Location: Oman
We are looking for a HR Specialist for our Oman Office.
Job Responsibilities:
- Assist in executing the recruitment process, including posting job openings, screening resumes, scheduling interviews, and following up on the hiring process.
- Assist with employee onboarding, probation, and offboarding procedures, ensuring compliance with relevant processes.
- Maintain employee records, ensuring the completeness and accuracy of personnel information.
- Support the organization of employee training and performance appraisal activities to promote employee development.
- Handle employee relations matters and respond to employee inquiries regarding HR policies.
- Assist in supporting other related tasks as needed.
Qualifications:
- Preferably with over 2 years of experience in HR Management in Oman
- Familiar with recruitment, employee relations, compensation and benefits, and other HR management processes; knowledgeable about Omani labor law.
- Possess strong communication and coordination skills, as well as a team-oriented mindset.
- Good data handling skills and proficiency in office software and HR management systems.
This advertiser has chosen not to accept applicants from your region.
1
Human Resources Manager
Muscat, Muscat
Converge
Posted 8 days ago
Job Viewed
Job Description
The Client:
Our client is a leading FMCG company. As they continue to expand their presence in Oman, we are on the lookout for an experienced HR Manager to drive human resources initiatives in line with Oman labor regulations and strengthen organizational effectiveness.
The Role:
As the HR Manager, you will be at the forefront of our client’s HR strategy, leading core HR functions to ensure operational excellence, compliance, and employee engagement. This role is pivotal in shaping the HR framework, implementing policies, and fostering a high-performance culture across the organization. The key responsibilities would revolve around:
- HR Policy Development: Design, review, and implement HR policies in line with labor law and best practices.
- Job Description & Role Structuring: Create and maintain comprehensive job descriptions and ensure alignment with organization structure.
- Performance Management: Lead the performance management cycle, including KPI development, appraisal frameworks, and feedback systems.
- KPI Cascading: Translate corporate goals into functional and individual KPIs and ensure alignment across departments.
- Authority Matrix Creation: Design and update the authority matrix to clarify roles, responsibilities, and decision rights.
- Incentive & Bonus Scheme Development: Build transparent and motivating bonus and incentive schemes based on performance metrics and market benchmarks.
- HR Strategy Alignment: Support the leadership team with HR strategies that enhance productivity, talent retention, and employee engagement.
The Ideal Candidate:
- Proven track record of at least 7–10 years in core HR functions, preferably within FMCG, manufacturing, or food sectors.
- Strong understanding of Oman labor laws, HR regulations, and compliance requirements.
- Exceptional expertise in HR policy creation, performance management systems, organizational design, KPI development, HR analytics, and compensation & benefits frameworks.
- Excellent communication, negotiation, and interpersonal skills.
- Results-driven mindset with the ability to thrive in a fast-paced, dynamic environment.
- Strategic thinker with the ability to translate business needs into actionable HR strategies.
- Proficiency in HRIS systems and MS Office (Excel, PowerPoint, Word).
- As per Oman government initiatives, locals are highly preferred on this role.
This advertiser has chosen not to accept applicants from your region.
2
Human Resources Executive
Muscat, Muscat
Neweast Group
Posted 9 days ago
Job Viewed
Job Description
JOB TITLE: HR Executive
Location: OMAN
Applicable only for: Omani Nationality only
About the Role
The HR Executive will be responsible for managing various HR functions and ensuring compliance with local labor laws.
Responsibilities
- Manage recruitment processes and onboarding of new employees.
- Oversee employee relations and performance management.
- Ensure compliance with labor laws and regulations.
- Develop and implement HR policies and procedures.
- Conduct training and development programs.
Qualifications
- Bachelor's degree in Human Resources or related field.
Required Skills
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Knowledge of HR software and tools.
Preferred Skills
- Experience in a similar role within the region.
- Proficiency in Arabic and English.
Pay range and compensation package
Competitive salary based on experience.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Human Resources Officer
Muscat, Muscat
Aurora Talent
Posted 10 days ago
Job Viewed
Job Description
We are looking for a dedicated and hands-on HR Officer to join our client's team in Oman. This role is ideal for an HR professional who thrives in a dynamic environment and enjoys managing a broad range of HR functions—from employee relations and performance management to HR operations and compliance.
What You’ll Do:
- Act as the first point of contact for employee queries on policies, procedures, and benefits.
- Support employee relations, grievance handling, and disciplinary processes.
- Manage HR administration, including payroll support, onboarding, leave management, and documentation.
- Coordinate with government bodies for visa processing, labor law compliance, and regulatory requirements.
- Ensure accurate HR data management and maintain employee records in HRIS.
- Oversee office operations including facilities, vendors, and general administration.
- Support performance appraisal cycles and track training needs.
- Drive employee engagement initiatives and help nurture a positive, inclusive workplace culture.
What We’re Looking For:
- Bachelor’s degree in HR, Business Administration, or a related field.
- 2–4 years of HR generalist experience (HR certification like SHRM, PHR, CIPD is a plus).
- Strong knowledge of Omani labour laws and HR best practices.
- Excellent communication skills in English (Arabic is an advantage).
- Proficiency in MS Word and Excel.
- Strong interpersonal skills, high integrity, and ability to maintain confidentiality.
- Organized, proactive, and able to multitask in a fast-paced setting.
This advertiser has chosen not to accept applicants from your region.
4
Guest Experience Expert (Omani Nationality)
Muscat, Muscat
Marriott
Posted 2 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
5
Experience Host - Six Senses Zighy Bay
InterContinental Hotels Group
Posted 26 days ago
Job Viewed
Job Description
As Experience Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them, embodying our values of local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsibility, fun, quirkiness, and pioneering wellness.
Sustainability, Wellness, and Out-of-the-Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.
Duties and Responsibilities- Communicate effectively between organizers, supervisors, guides, and all hosts within the department.
- Conduct excursions and activities inside and outside the resort safely and efficiently, providing high standards of service.
- Provide accurate information about available activities, gym usage, equipment rules, and regulations.
- Deliver exceptional service that exceeds guest expectations.
- Present the activities compendium or schedule, suggest suitable activities for personalized experiences, and answer related questions.
- Check and clean all equipment used during activities or recreational events.
- Report any damage or excessive wear of recreation equipment to the Experiences Manager.
- Maintain knowledge of emergency evacuation procedures per resort policies.
- Report health or safety hazards to the Experiences Manager.
- Uphold Six Senses standards of service and operation, aiming to meet and exceed performance benchmarks.
- Strictly adhere to LQA standards and guest comments.
- High school diploma or equivalent; at least 1 year of experience in a similar luxury hotel operational role. Hospitality diploma/degree preferred.
- Technical skills include MS Office (Word, Excel, PowerPoint, Outlook).
- Familiarity with hotel systems such as POS, PMS, and CRM platforms.
- Good swimming knowledge.
- Understanding of hospitality operations, including emergency evacuation drills.
- Excellent written and spoken English skills.
- Ability to live in a remote location for extended periods and travel on single status.
The above provides an overview of the Experience Host role at Six Senses Zighy Bay. It is not an exhaustive list of duties and responsibilities.
Six Senses Zighy Bay is an equal opportunity employer, applying to all terms and conditions of employment.
Who we areSix Senses is a changemaker committed to community, sustainability, emotional hospitality, wellness, and crafted experiences with a touch of quirkiness.
Our properties range from island resorts to mountain retreats and urban hotels, each reflecting our core values and vision: to reawaken senses, foster purpose in travel, and reconnect individuals with themselves, others, and the world around them.
You are about to author a journey through life's undiscovered passageways, hidden treasures, and meaningful experiences.
Let the journey begin.
Interested candidates who do not meet every requirement but believe they are a good fit are encouraged to apply and start their journey with us today.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Experience Host - Six Senses Zighy Bay
IHG
Posted 17 days ago
Job Viewed
Job Description
As Experience Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
**Duties and Responsibilities**
As Experience Host, I will assume full responsibility for the efficient operation in the following:
- Communicates between, organizer, supervisor, guide, and confidant to all hosts within the department.
- Conducts excursions and activities inside and outside of the resort in a safe and efficient manner that provides a high standard of service to the guest.
- Provides accurate information about available activities at the resort, gym usage, equipment usage rules and regulations.
- Gives exceptional service to go beyond the expectations of all guests.
- Presents and introduces the activities compendium and or activity schedule to guests, suggesting suitable activities that provide for a personalized experience and answering questions regarding activities.
- Checks and cleans all equipment used during any activity or recreational event.
- Reports any damage or excessive wear for proper replacement of recreation equipment to Experiences Manager.
- Maintains knowledge of all emergency evacuation drills according to resort policies.
- Reports any health or safety hazards to the Experiences Manager.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
**Qualifications**
To execute the position of Experience Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1 year experience in a similar hotel operational role. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office - Word, Excel, PowerPoint and Outlook.
- Familiar with various hotel systems including POS, PMS and CRM platforms. I have good knowledge on how to swim. I have knowledge of hospitality operations, including emergency evacuation drills.
- I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
_The above is intended to provide an overview of the role and responsibilities for an Experience Host at Six Senses Zighy Bay .It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position._
_Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment._
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
**Duties and Responsibilities**
As Experience Host, I will assume full responsibility for the efficient operation in the following:
- Communicates between, organizer, supervisor, guide, and confidant to all hosts within the department.
- Conducts excursions and activities inside and outside of the resort in a safe and efficient manner that provides a high standard of service to the guest.
- Provides accurate information about available activities at the resort, gym usage, equipment usage rules and regulations.
- Gives exceptional service to go beyond the expectations of all guests.
- Presents and introduces the activities compendium and or activity schedule to guests, suggesting suitable activities that provide for a personalized experience and answering questions regarding activities.
- Checks and cleans all equipment used during any activity or recreational event.
- Reports any damage or excessive wear for proper replacement of recreation equipment to Experiences Manager.
- Maintains knowledge of all emergency evacuation drills according to resort policies.
- Reports any health or safety hazards to the Experiences Manager.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
**Qualifications**
To execute the position of Experience Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1 year experience in a similar hotel operational role. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office - Word, Excel, PowerPoint and Outlook.
- Familiar with various hotel systems including POS, PMS and CRM platforms. I have good knowledge on how to swim. I have knowledge of hospitality operations, including emergency evacuation drills.
- I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
_The above is intended to provide an overview of the role and responsibilities for an Experience Host at Six Senses Zighy Bay .It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position._
_Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment._
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Director - Human Resources - Jumeirah Muscat Bay
Muscat, Muscat
Jumeirah
Posted 6 days ago
Job Viewed
Job Description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat’s breathtaking natural beauty, where mountains meet the sea at the resort’s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah’s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About The Job
An exciting opportunity has arisen for an Director - Human Resources to join Jumeirah Muscat Bay . The main duties and responsibilities of this role include:
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Oman-Muscat
Job
Jumeirah Job Group
Organization
Jumeirah Muscat Bay (JMBH)
Job Posting
Aug 28, 2025, 3:57:37 PM #J-18808-Ljbffr
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat’s breathtaking natural beauty, where mountains meet the sea at the resort’s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah’s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About The Job
An exciting opportunity has arisen for an Director - Human Resources to join Jumeirah Muscat Bay . The main duties and responsibilities of this role include:
- Provide leadership, direction, and support to the HR team to increase knowledge, skill sets, and share best practices, fostering a high-performing HR function.
- Develop and drive the property HR strategy in line with corporate and regional HR direction and monitor its execution to ensure the achievement of objectives.
- Drive the continuous improvement agenda, focusing on maximizing productivity, devolving HR responsibilities, and building leadership capability through senior and middle management teams.
- Consult on workforce planning activities to optimize staffing levels, productivity, and service standards in a cost-effective manner, ensuring operational efficiency.
- Ensure the effective implementation of company-wide HR policies, procedures, and practices in accordance with company objectives and legislative requirements, including the legal framework.
- Advise and coach management on employee relations and performance management issues, ensuring effective execution of the performance management process and fostering opportunities for colleague development and engagement.
The ideal candidate for this position will have the following experience and qualifications:
- A Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
- 10 years in a position of direct responsibility for Human Resources Management, regarding budgeting for large scale projects/operations.
- Software competencies – Microsoft Office programs (Advanced)
- Problem-solving, leadership and team management, project management, creativity, and strong attention to detail
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage and hotel stays worldwide.
- Health care and insurance benefits.
- Locally competitive salary.
- Locally relevant benefits as determined by the property.
Oman-Muscat
Job
Jumeirah Job Group
Organization
Jumeirah Muscat Bay (JMBH)
Job Posting
Aug 28, 2025, 3:57:37 PM #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Director - Human Resources - Jumeirah Muscat Bay
Muscat, Muscat
Jumeirah
Posted 6 days ago
Job Viewed
Job Description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat's breathtaking natural beauty, where mountains meet the sea at the resort's edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah's signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About The Job
An exciting opportunity has arisen for an Director - Human Resources to join Jumeirah Muscat Bay . The main duties and responsibilities of this role include:
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Oman-Muscat
Job
Jumeirah Job Group
Organization
Jumeirah Muscat Bay JMBH
Job Posting
Aug 28, 2025, 3:57:37 PM
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat's breathtaking natural beauty, where mountains meet the sea at the resort's edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah's signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About The Job
An exciting opportunity has arisen for an Director - Human Resources to join Jumeirah Muscat Bay . The main duties and responsibilities of this role include:
- Provide leadership, direction, and support to the HR team to increase knowledge, skill sets, and share best practices, fostering a high-performing HR function.
- Develop and drive the property HR strategy in line with corporate and regional HR direction and monitor its execution to ensure the achievement of objectives.
- Drive the continuous improvement agenda, focusing on maximizing productivity, devolving HR responsibilities, and building leadership capability through senior and middle management teams.
- Consult on workforce planning activities to optimize staffing levels, productivity, and service standards in a cost-effective manner, ensuring operational efficiency.
- Ensure the effective implementation of company-wide HR policies, procedures, and practices in accordance with company objectives and legislative requirements, including the legal framework.
- Advise and coach management on employee relations and performance management issues, ensuring effective execution of the performance management process and fostering opportunities for colleague development and engagement.
The ideal candidate for this position will have the following experience and qualifications:
- A Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
- 10 years in a position of direct responsibility for Human Resources Management, regarding budgeting for large scale projects/operations.
- Software competencies - Microsoft Office programs (Advanced)
- Problem-solving, leadership and team management, project management, creativity, and strong attention to detail
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage and hotel stays worldwide.
- Health care and insurance benefits.
- Locally competitive salary.
- Locally relevant benefits as determined by the property.
Oman-Muscat
Job
Jumeirah Job Group
Organization
Jumeirah Muscat Bay JMBH
Job Posting
Aug 28, 2025, 3:57:37 PM
This advertiser has chosen not to accept applicants from your region.
9