3 Ecommerce Operations jobs in Oman

Additional Information

Job Number

Job CategorySales & Marketing

LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Support the Brand, Marketing and Digital organization on implementation of eCommerce strategies. Responsible for executing digital activities as assigned based on key initiatives and strategies. Verify that all activities are in alignment to provide the support needed for successful implementation of the eCommerce plans across the region. Manage the day-to-day activities for social media channels. Manage active and engaged communities around a defined topic or topics by monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel's overall business. Generate reports and analytics on current trends and hotel's performance.

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: A 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

职位描述

• Field Force
  • 1.FF KPI standard output and assessment plan landing
  • 2.FF on-the-ground supervision of target setting and output achievement
  • 3.RMS the promotion and use of each business module, the supervision of implementation and the achievement of indicators
  • 4. National monthly incentive plan and salary incentive verification, approval of national labor costs and ROI management
• Fronts
  • 1. Responsible for the management of new fronts, fronts maintenance and fronts upgrade;
  • 2. Responsible for the output and implementation supervision of display standards;
  • 3. Responsible for position-related budget management and cost verification;
  • 4. Connect with headquarters and local suppliers and procurement, and be responsible for following up the procurement, transportation and installation of the display counter;
  • 5. Responsible for monitoring the output of the fronts and optimizing the inefficient fronts;
  • 6. Ensure fronts management is aligned with RMS system processes.

• 1.3C industry background experience, mobile phone experience is preferred, 1-3 years of store, human management experience
• 2. Familiar with human management system and KPI rulemaking
• 3. Relevant experience in outsourcing manpower supplier management and goal setting
• 4. Have a clear landing logic for human output and people-store matching 6. Familiar with the position management system and rules
• 5. English can be used as a working language, Arabic is preferred