5 Director Operations jobs in Oman

We don’t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use.

Since being founded in 2021, we’ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman and UAE.

To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.

Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.

Role Purpose

Why this role matters:

As MEA Fintech Commercial Operations Director, you will play a key role in driving Beyond ONE’s strategic fintech vision across the Middle East and Africa. You’ll solve complex challenges around market entry, financial inclusion, and digital payment innovation. Your contributions will help shape our regional fintech strategy, cross-functional operations, and ultimately the way we disrupt the market with scalable, customer-centric digital financial services. You will also be responsible for defining market-specific strategies to differentiate our offerings across segments and geographies, ensuring alignment between brand positioning and customer needs.

What success looks like:

In your first year, you will lead the successful launch and operations of fintech ventures across existing operations in Oman and Saudi Arabia, grow MEA fintech revenue by executing on new commercial partnerships, and integrate fintech offerings into newly acquired businesses while aligning with local compliance requirements. You will deliver compelling go-to-market plans, optimize the digital customer journey, and elevate customer experience standards across all digital and physical touchpoints.

Why this is for you:

If you're keen on solving the challenge of building next-gen fintech ecosystems in high-growth markets, hit us up. We're looking for someone ready to tackle this challenge head-on and make an impact from day one.

Key Responsibilities

In this role, you will:

• Lead the MEA fintech commercial strategy and P&L, ensuring profitable growth across multiple markets.
• Collaborate with product, marketing, legal, tech, compliance, and sales teams to drive seamless go-to-market fintech execution.
• Manage regulatory, compliance, and licensing processes to ensure operational continuity across regions.
• Drive new fintech ventures, including lead the launch of new ventures and multi-brand Banking-as-a-Service (BaaS) models.
• Oversee strategic partnerships with regulators, banks, PSPs, and consultants to expand market presence.
• Support fintech M&A efforts and post-acquisition integration into Beyond ONE’s operations.
• Mentor commercial leads and cross-functional teams to foster innovation and accountability across the fintech vertical.
• Define and implement targeted segment strategies for market growth and brand differentiation.
• Develop innovative acquisition, retention, and revenue-generating offers tailored to customer needs and aligned with market insights.
• Oversee the development and optimization of digital and physical sales and distribution channels to maximize reach and performance.
• Lead and evolve the fintech product roadmap, including proposition development, investment prioritization, and lifecycle management.
• Optimize digital sales performance and enhance the end-to-end customer journey with a digital-first mindset.
• Lead strategic planning and performance reporting processes to evaluate commercial initiatives and adjust direction as needed.
• Champion exceptional customer experience across all touchpoints to build long-term loyalty and brand equity.

Qualifications & Attributes

We’re seeking someone who embodies the following:

Education:

• Bachelor’s in Finance, Business, or a related field. MBA or Master’s in Finance/Fintech preferred.

Experience:

• 10+ years in senior fintech or digital financial services leadership, preferably in high-growth or emerging markets. A background in running commercial operations or leading a fintech, particularly with experience in commercial performance management and channel development.

Technical Skills:

• Must-haves: In-depth expertise in digital payments, mobile financial services, and regional financial ecosystems. Proven experience managing P&Ls and launching fintech ventures.
• Nice-to-haves: Familiarity with PSP/BIN licensing structures, multi-brand BaaS frameworks, and fintech M&A integration.
• Expertise in product lifecycle management, go-to-market strategy, brand positioning, and customer segmentation.
• Strong capability in optimizing commercial portfolios and driving revenue via digital-first approaches.

Unique Attributes:

• Thrives in fast-paced environments requiring cross-regional collaboration and complex decision-making.
• Possesses a proactive mindset and strong stakeholder management skills across business and regulatory domains.
• Excels with Agile, product-led delivery models, and data-driven decision-making in evolving fintech landscapes.
• Proven leadership skills in managing high-performing commercial teams.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong communication and executive-level stakeholder engagement capabilities.
• Familiarity with GCC market dynamics.
• Demonstrated ability to lead through ambiguity and drive innovation in rapidly evolving markets.

What we offer:

• Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
• Hybrid work environment - flexibility to work from home 2 days a week.
• Healthcare and other local benefits offered in market.

By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at

We don't think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We're building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience-subscribe once, source from many, and only pay for what you actually use.

Since being founded in 2021, we've acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman and UAE.

To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.

Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.

Role Purpose

Why this role matters:

As MEA Fintech Commercial Operations Director, you will play a key role in driving Beyond ONE's strategic fintech vision across the Middle East and Africa. You'll solve complex challenges around market entry, financial inclusion, and digital payment innovation. Your contributions will help shape our regional fintech strategy, cross-functional operations, and ultimately the way we disrupt the market with scalable, customer-centric digital financial services. You will also be responsible for defining market-specific strategies to differentiate our offerings across segments and geographies, ensuring alignment between brand positioning and customer needs.

What success looks like:

In your first year, you will lead the successful launch and operations of fintech ventures across existing operations in Oman and Saudi Arabia, grow MEA fintech revenue by executing on new commercial partnerships, and integrate fintech offerings into newly acquired businesses while aligning with local compliance requirements. You will deliver compelling go-to-market plans, optimize the digital customer journey, and elevate customer experience standards across all digital and physical touchpoints.

Why this is for you:

If you're keen on solving the challenge of building next-gen fintech ecosystems in high-growth markets, hit us up. We're looking for someone ready to tackle this challenge head-on and make an impact from day one.

Key Responsibilities

In this role, you will:

• Lead the MEA fintech commercial strategy and P&L, ensuring profitable growth across multiple markets.
• Collaborate with product, marketing, legal, tech, compliance, and sales teams to drive seamless go-to-market fintech execution.
• Manage regulatory, compliance, and licensing processes to ensure operational continuity across regions.
• Drive new fintech ventures, including lead the launch of new ventures and multi-brand Banking-as-a-Service (BaaS) models.
• Oversee strategic partnerships with regulators, banks, PSPs, and consultants to expand market presence.
• Support fintech M&A efforts and post-acquisition integration into Beyond ONE's operations.
• Mentor commercial leads and cross-functional teams to foster innovation and accountability across the fintech vertical.
• Define and implement targeted segment strategies for market growth and brand differentiation.
• Develop innovative acquisition, retention, and revenue-generating offers tailored to customer needs and aligned with market insights.
• Oversee the development and optimization of digital and physical sales and distribution channels to maximize reach and performance.
• Lead and evolve the fintech product roadmap, including proposition development, investment prioritization, and lifecycle management.
• Optimize digital sales performance and enhance the end-to-end customer journey with a digital-first mindset.
• Lead strategic planning and performance reporting processes to evaluate commercial initiatives and adjust direction as needed.
• Champion exceptional customer experience across all touchpoints to build long-term loyalty and brand equity.

Qualifications & Attributes

We're seeking someone who embodies the following:

Education:

• Bachelor's in Finance, Business, or a related field. MBA or Master's in Finance/Fintech preferred.

Experience:

• 10+ years in senior fintech or digital financial services leadership, preferably in high-growth or emerging markets. A background in running commercial operations or leading a fintech, particularly with experience in commercial performance management and channel development.

Technical Skills:

• Must-haves: In-depth expertise in digital payments, mobile financial services, and regional financial ecosystems. Proven experience managing P&Ls and launching fintech ventures.
• Nice-to-haves: Familiarity with PSP/BIN licensing structures, multi-brand BaaS frameworks, and fintech M&A integration.
• Expertise in product lifecycle management, go-to-market strategy, brand positioning, and customer segmentation.
• Strong capability in optimizing commercial portfolios and driving revenue via digital-first approaches.

Unique Attributes:

• Thrives in fast-paced environments requiring cross-regional collaboration and complex decision-making.
• Possesses a proactive mindset and strong stakeholder management skills across business and regulatory domains.
• Excels with Agile, product-led delivery models, and data-driven decision-making in evolving fintech landscapes.
• Proven leadership skills in managing high-performing commercial teams.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong communication and executive-level stakeholder engagement capabilities.
• Familiarity with GCC market dynamics.
• Demonstrated ability to lead through ambiguity and drive innovation in rapidly evolving markets.

What we offer:

• Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
• Hybrid work environment - flexibility to work from home 2 days a week.
• Healthcare and other local benefits offered in market.

By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at .

Overview

Petroleum Development Oman is the leading exploration and production company in the Sultanate of Oman. The Company delivers the majority of the country's crude oil production and natural gas supply.

Purpose of the Job

As the Strategic Demand Planning and Supply Chain Dimensioning Lead within the Integrated Supply Chain team, your primary responsibility is to orchestrate demand planning strategies and optimize supply chain dimensions to ensure efficient operations and seamless delivery of products or services. This role requires a comprehensive understanding of market dynamics, demand forecasting techniques, and supply chain management principles to drive strategic initiatives and enhance operational effectiveness. The role also requires an understanding of Business planning and budgeting cycles in Oil & Gas.

• Responsible for effective Definition, Drive and Management of strategy, planning and operational excellence in the Contracting and Procurement department to meet the overall business objectives of PDO. To manage all interfaces relating to other directorates within the Company's C&P environment and provide procedural and stakeholder support. To professionally deliver World Class C&P services which will not jeopardise Oil and Gas production and set targets:
• Demands & Supply Planning Team in ISC.
• Scenario planning and Supply Chain resilience.
• Link Demand and Supply planning insights in Category and Contracting Teams.

Education & Experience

• Bachelor's degree in engineering, Operations Management, Quantity Surveying, Economics, Business, Supply Chain Management, or equivalent. Advanced degree (e.g., MBA) preferred.
• Minimum 10 years of experience in Contracting & Procurement is a strong preference, Oil and Gas experience, be it in upstream, midstream or downstream energy sectors is a pluse.
• Proven experience in demand planning, supply chain management, or related roles, preferably in a global or multi-national organization.
• Strong analytical skills with proficiency in statistical analysis, forecasting techniques, and data-driven decision-making.
• Excellent communication, leadership, and interpersonal skills with the ability to influence and collaborate across functions and levels of the organization.
• Demonstrated ability to lead strategic initiatives, drive process improvements, and deliver results in a dynamic and fast-paced environment.
• Proficiency in supply chain planning software, ERP systems, and advanced analytics tools.
• Knowledge of industry best practices, emerging trends, and regulatory requirements in supply chain management.
• As the Strategic Demand Planning and Supply Chain Dimensioning Lead, you will play a pivotal role in optimizing the end-to-end supply chain operations and driving sustainable growth and value creation for the organization.

• Maintain HSE as priority through compliance to PDO house rule, PDO HSE golden rules and PDO LSR (lifesaving rules).
• Actively participate in the corporate planning cycle to ensure CP strategies are embedded in the program build.
• Understand Program build priorities and translate this into prioritized input for ISC business plan.
• Identify execution methodologies for the approved Business plan and Program build, derisk execution and provide assurance of execution do-ability from a supply chain point of view.
• Highlight areas of growth and contractions coming out of the Business plan and Program Build. Based on this develop plans to adjust Supply Chain capability and drive execution.
• Provide executive level support for the Supplier Relationship Management program and create a competitive advantage for the organization by creating strategic partnerships.
• Actively work with the contracting and Procurement delivery teams to deliver category management, contracting benefits.
• To develop, maintain innovative Contracting Strategies and Tactics and provide the support to achieve PDO’s business objectives.
• Drive supplier innovation and safety & business improvement with close collaboration with UCT, ICV, HSE team and leverage best practices from Shell.
• To develop, maintain, control and continuously improve the CP Contracting Processes, Procedures and Tools for elements related to planning.
• To develop, maintain and disseminate fit for purpose Market Intelligence to support all key PDO stakeholders in making informed business decisions.
• Assess supplier risks on factors including, but not limited to supplier’s management, finances, operations, safety, geo-politics, legal compliance.
• To take the lead in developing, implementing and monitoring fit for purpose criteria (process, tools and training).
• To support the business by ensuring training material, processes, procedures and tools for demand & supply planning.
• To drive the initiation and completion of Business Improvement Projects in ISC.
• To drive the development of the ISC Business Plan and monitor progress against the plan to assist CP in achieving the agreed targets.
• Effectively manage and coach all subordinates to ensure the team is highly motivated and continues to deliver excellence.
• Develop, maintain, roll-out fit for purpose CP performance and reporting templates, reports, dashboards.
• Take the lead in preparation, stakeholder engagement and write up of the annual CP business plan

• Demand Planning:
• Own, develop and update the PDO procurement plan, develop associated insights and drive insights implementation.
• Develop and implement demand forecasting models and methodologies to accurately predict future market demand trends.
• Collaborate with cross-functional teams including planners, Assets, Projects, Wells, IT and finance to gather insights and incorporate market and activity intelligence into demand planning processes.
• Monitor and analyze key performance indicators (KPIs) to evaluate forecast accuracy and adjust strategies as necessary.
• Identify opportunities for re-strategizing and volume commitments in category and contracts to create value for PDO.
• Supply Chain Dimensioning:
• Assess and optimize supply chain dimensions including inventory levels, production capacity, and distribution networks to meet customer demands while minimizing costs.
• Utilize advanced analytics and modeling techniques to identify potential bottlenecks, capacity constraints, and opportunities for optimization within the supply chain.
• Develop contingency plans and risk mitigation strategies to address supply chain disruptions and ensure continuity of operations.
• Strategic Alignment:
• Align demand planning and supply chain dimensioning strategies with overall business objectives, corporate goals, and customer requirements.
• Collaborate with senior management to develop long-term supply chain strategies and investment plans that support business growth and competitiveness.
• Provide strategic insights and recommendations based on market analysis, demand forecasts, and supply chain performance metrics.
• Link Activities to budgets to contracts to categories to reduce mis-spending.
• Process Improvement:
• Continuously evaluate and refine demand planning and supply chain dimensioning processes to enhance efficiency, agility, and responsiveness.
• Identify opportunities for automation, digitization, and technology adoption to streamline operations and improve decision-making capabilities.
• Lead cross-functional teams in implementing process improvements and best practices to drive operational excellence.
• Stakeholder Management:
• Foster strong relationships with internal stakeholders, external partners, and suppliers to facilitate collaboration, information sharing, and alignment of objectives.
• Act as a primary point of contact for supply chain-related inquiries, escalations, and strategic initiatives.
• Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and accountability.

Other Job Details

Petroleum Development Oman is the leading exploration and production company in the Sultanate of Oman. The Company delivers the majority of the country's crude oil production and natural gas supply.

Purpose of the Job

As the Strategic Demand Planning and Supply Chain Dimensioning Lead within the Integrated Supply Chain team, your primary responsibility is to orchestrate demand planning strategies and optimize supply chain dimensions to ensure efficient operations and seamless delivery of products or services. This role requires a comprehensive understanding of market dynamics, demand forecasting techniques, and supply chain management principles to drive strategic initiatives and enhance operational effectiveness. The role also requires an understanding of Business planning and budgeting cycles in Oil & Gas.

• Responsible for effective Definition, Drive and Management of strategy, planning and operational excellence in the Contracting and Procurement department to meet the overall business objectives of PDO. To manage all interfaces relating to other directorates within the Company's C&P environment and provide procedural and stakeholder support. To professionally deliver World Class C&P services which will not jeopardise Oil and Gas production and set targets:
• Demands & Supply Planning Team in ISC.
• Scenario planning and Supply Chain resilience.
• Link Demand and Supply planning insights in Category and Contracting Teams.

Education & Experience

• Bachelor's degree in engineering, Operations Management, Quantity Surveying, Economics, Business, Supply Chain Management, or equivalent. Advanced degree (e.g., MBA) preferred.
• Minimum 10 years of experience in Contracting & Procurement is a strong preference, Oil and Gas experience, be it in upstream, midstream or downstream energy sectors is a pluse.
• Proven experience in demand planning, supply chain management, or related roles, preferably in a global or multi-national organization.
• Strong analytical skills with proficiency in statistical analysis, forecasting techniques, and data-driven decision-making.
• Excellent communication, leadership, and interpersonal skills with the ability to influence and collaborate across functions and levels of the organization.
• Demonstrated ability to lead strategic initiatives, drive process improvements, and deliver results in a dynamic and fast-paced environment.
• Proficiency in supply chain planning software, ERP systems, and advanced analytics tools.
• Knowledge of industry best practices, emerging trends, and regulatory requirements in supply chain management.
• As the Strategic Demand Planning and Supply Chain Dimensioning Lead, you will play a pivotal role in optimizing the end-to-end supply chain operations and driving sustainable growth and value creation for the organization.

• Maintain HSE as priority through compliance to PDO house rule, PDO HSE golden rules and PDO LSR (lifesaving rules).
• Actively participate in the corporate planning cycle to ensure CP strategies are embedded in the program build.
• Understand Program build priorities and translate this into prioritized input for ISC business plan.
• Identify execution methodologies for the approved Business plan and Program build, derisk execution and provide assurance of execution do-ability from a supply chain point of view.
• Highlight areas of growth and contractions coming out of the Business plan and Program Build. Based on this develop plans to adjust Supply Chain capability and drive execution.
• Provide executive level support for the Supplier Relationship Management program and create a competitive advantage for the organization by creating strategic partnerships.
• Actively work with the contracting and Procurement delivery teams to deliver category management, contracting benefits.
• To develop, maintain innovative Contracting Strategies and Tactics and provide the support to achieve PDO's business objectives.
• Drive supplier innovation and safety & business improvement with close collaboration with UCT, ICV, HSE team and leverage best practices from Shell.
• To develop, maintain, control and continuously improve the CP Contracting Processes, Procedures and Tools for elements related to planning.
• To develop, maintain and disseminate fit for purpose Market Intelligence to support all key PDO stakeholders in making informed business decisions.
• Assess supplier risks on factors including, but not limited to supplier's management, finances, operations, safety, geo-politics, legal compliance.
• To take the lead in developing, implementing and monitoring fit for purpose criteria (process, tools and training).
• To support the business by ensuring training material, processes, procedures and tools for demand & supply planning.
• To drive the initiation and completion of Business Improvement Projects in ISC.
• To drive the development of the ISC Business Plan and monitor progress against the plan to assist CP in achieving the agreed targets.
• Effectively manage and coach all subordinates to ensure the team is highly motivated and continues to deliver excellence.
• Develop, maintain, roll-out fit for purpose CP performance and reporting templates, reports, dashboards.
• Take the lead in preparation, stakeholder engagement and write up of the annual CP business plan

• Demand Planning:
• Own, develop and update the PDO procurement plan, develop associated insights and drive insights implementation.
• Develop and implement demand forecasting models and methodologies to accurately predict future market demand trends.
• Collaborate with cross-functional teams including planners, Assets, Projects, Wells, IT and finance to gather insights and incorporate market and activity intelligence into demand planning processes.
• Monitor and analyze key performance indicators (KPIs) to evaluate forecast accuracy and adjust strategies as necessary.
• Identify opportunities for re-strategizing and volume commitments in category and contracts to create value for PDO.
• Supply Chain Dimensioning:
• Assess and optimize supply chain dimensions including inventory levels, production capacity, and distribution networks to meet customer demands while minimizing costs.
• Utilize advanced analytics and modeling techniques to identify potential bottlenecks, capacity constraints, and opportunities for optimization within the supply chain.
• Develop contingency plans and risk mitigation strategies to address supply chain disruptions and ensure continuity of operations.
• Strategic Alignment:
• Align demand planning and supply chain dimensioning strategies with overall business objectives, corporate goals, and customer requirements.
• Collaborate with senior management to develop long-term supply chain strategies and investment plans that support business growth and competitiveness.
• Provide strategic insights and recommendations based on market analysis, demand forecasts, and supply chain performance metrics.
• Link Activities to budgets to contracts to categories to reduce mis-spending.
• Process Improvement:
• Continuously evaluate and refine demand planning and supply chain dimensioning processes to enhance efficiency, agility, and responsiveness.
• Identify opportunities for automation, digitization, and technology adoption to streamline operations and improve decision-making capabilities.
• Lead cross-functional teams in implementing process improvements and best practices to drive operational excellence.
• Stakeholder Management:
• Foster strong relationships with internal stakeholders, external partners, and suppliers to facilitate collaboration, information sharing, and alignment of objectives.
• Act as a primary point of contact for supply chain-related inquiries, escalations, and strategic initiatives.
• Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and accountability.

Other Job Details