7 Cloud Engineering jobs in Oman

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager . This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical.

Location: This is a globally remote role.

The role entails

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

• Bachelors (or equivalent) education in a technology field
• Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with OpenStack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Software Development

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager to lead one of our teams that work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimize Ubuntu for their infrastructure. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes on each cloud. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.

As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.

As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.

The role entails

• Build and lead a team of engineers in your and similar timezones
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Demonstrate sound engineering principles and directly contribute toward your team's goals
• Set and manage expectations with other engineering teams, management, and external stakeholders
• Lead modern, agile software development practices
• Ensure a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Build automated, highly reliable image delivery, testing and publication pipelines
• Engage with many other teams at Canonical, as well as the open source community and commercial partners
• Work from home with global travel up to 15% for internal and external events
  
  

• You love to mentor, develop and grow people, and have a track record of doing it
• You are knowledgeable and passionate about software development
• You are focused on success and the delivery of timely, high quality software
• You have experience and commitment to agile development methodologies
• You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
• Software development experience in Python or Golang
• Effective written and verbal communication skills
• Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager to lead one of our teams that work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimize Ubuntu for their infrastructure. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes on each cloud. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.

As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.

As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.

The role entails

• Build and lead a team of engineers in your and similar timezones
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Demonstrate sound engineering principles and directly contribute toward your team's goals
• Set and manage expectations with other engineering teams, management, and external stakeholders
• Lead modern, agile software development practices
• Ensure a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Build automated, highly reliable image delivery, testing and publication pipelines
• Engage with many other teams at Canonical, as well as the open source community and commercial partners
• Work from home with global travel up to 15% for internal and external events
  
  

• You love to mentor, develop and grow people, and have a track record of doing it
• You are knowledgeable and passionate about software development
• You are focused on success and the delivery of timely, high quality software
• You have experience and commitment to agile development methodologies
• You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
• Software development experience in Python or Golang
• Effective written and verbal communication skills
• Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

Overview

Join to apply for the Cloud Support Engineer role at Canonical .

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.

Location: This is a globally remote role, unless specified otherwise.

• Investigate issues reported by customers by researching and escalating issues.
• Work to resolve complex customer problems related to Canonical's portfolio of products.
• Own results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understand Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

• Professional written and spoken English with excellent presentation skills
• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
• Virtualization / Cloud - primarily using KVM or OpenStack
• Containers - especially with Docker, LXD/LXC, or Kubernetes
• Storage technologies - block, object and network
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Cloud computing expertise in provisioning, monitoring, orchestration, etc.
• Advanced troubleshooting experience:
  • Linux integration with other environments (authentication/directory services, network file systems, etc.)
  • Ability to navigate effectively stack traces and logs, and advise on next steps
  • Solid understanding of OS and Application level bugs and when to escalate to the correct team
• Programming fundamentals in any language.
• Extensive customer support experience is key:
  • Customer needs are top priority.
  • Communicate professionally, emphatically, clearly and set the right expectations.
• Ability to travel internationally twice a year for company events up to two weeks long.

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Engineer to work on Linux, cloud infrastructure, pipelines and automation, and open source software.

You will work closely with Amazon, Microsoft, Google and other world-class cloud partners to make Ubuntu the best platform there is in the clouds. Your time will be split between build system development (using Python, Jenkins and shell), implementation of cloud-related features within Ubuntu Server itself, operation of our continuous delivery pipelines, and direct partner engagement. You will strive to automate the delivery of existing and new Ubuntu products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers, and integrate our products with cloud native services.

Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. As a part of our team, you will combine software development skills with software and infrastructure delivery experience.

What the role entails

• Build automated, highly reliable image delivery, testing and publication pipelines
• Design, build and integrate new features and enhancements into Ubuntu that will support users of Ubuntu in public clouds
• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Design and architect complex new systems and integrations with the clouds
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers and participate in design discussions
• Work from home with global travel 2 to 4 weeks for internal and external events
• Engage with many other teams at Canonical, as well as the open source community and commercial partners
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
• You have practical experience with public clouds
• You have interest and experience with at least 3 of the following: containers (docker, kubernetes, etc.), devops automation, open source projects, APIs, Linux systems administration, Python packaging, cloud-based applications
• at least experience in Python software development on Linux
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Engineer to work on Linux, cloud infrastructure, pipelines and automation, and open source software.

You will work closely with Amazon, Microsoft, Google and other world-class cloud partners to make Ubuntu the best platform there is in the clouds. Your time will be split between build system development (using Python, Jenkins and shell), implementation of cloud-related features within Ubuntu Server itself, operation of our continuous delivery pipelines, and direct partner engagement. You will strive to automate the delivery of existing and new Ubuntu products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers, and integrate our products with cloud native services.

Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. As a part of our team, you will combine software development skills with software and infrastructure delivery experience.

What the role entails

• Build automated, highly reliable image delivery, testing and publication pipelines
• Design, build and integrate new features and enhancements into Ubuntu that will support users of Ubuntu in public clouds
• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Design and architect complex new systems and integrations with the clouds
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers and participate in design discussions
• Work from home with global travel 2 to 4 weeks for internal and external events
• Engage with many other teams at Canonical, as well as the open source community and commercial partners
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
• You have practical experience with public clouds
• You have interest and experience with at least 3 of the following: containers (docker, kubernetes, etc.), devops automation, open source projects, APIs, Linux systems administration, Python packaging, cloud-based applications
• at least experience in Python software development on Linux
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events