What Jobs are available for Center Staff in Oman?

Operational Management

• Plan, organise, and supervise all service centre activities, including EV diagnostics, repairs, battery maintenance, and software updates.

• Manage service schedules, prioritise workloads, and ensure timely vehicle delivery.

• Monitor workshop productivity, quality control, and adherence to safety protocols.

• Coordinate with suppliers, OEMs, and spare parts vendors to ensure availability of genuine parts and tools.

Team Leadership

• Lead and motivate a team of technicians, service advisors, and support staff.

• Conduct regular training on EV systems, high-voltage safety, and diagnostic tools.

• Set performance goals and conduct staff evaluations.
Customer Service

• Ensure an exceptional customer experience through efficient service operations and clear communication.

• Handle escalated customer concerns and maintain high satisfaction ratings.

• Develop and implement customer service policies and feedback mechanisms.

Financial & Administrative

• Manage the service centre budget, monitor expenses, and achieve profitability targets.

• Prepare operational and performance reports for management review.

• Ensure compliance with company policies, environmental standards, and industry regulations.

• Manage the service centre's marketing.

Technical & Compliance

• Oversee adherence to EV-specific safety procedures, especially in high-voltage and battery handling.

• Stay updated with the latest EV technologies, tools, and diagnostic software.
• Implement sustainable and environmentally responsible service practices.

• Education: Bachelor's degree in Electrical Engineering, Electronics Engineering, Automotive Engineering, Mechanical Engineering, or related field. o Master's degree or business management qualification is a plus.
• Experience: o Minimum 3-5 years of managerial experience in the automotive industry. o Experience in electric or hybrid vehicle systems preferred.
• Certifications: o EV Maintenance / High-Voltage Safety Certification preferred.
• Skills: o Strong leadership and communication skills. o In-depth understanding of EV systems, diagnostics, and charging infrastructure. o Excellent organisational and problem-solving abilities. o Customer-centric mindset with a focus on quality and safety.

Job Summary:

We are seeking a dynamic and hands-on Garden Center Manager to oversee the full operations of our garden center — including sales, customer service, procurement, inventory, and showroom management.

Key Responsibilities:

Manage daily operations to ensure smooth business flow

Lead sales activities and customer engagement initiatives

Supervise staff and maintain product displays and stock levels

Oversee service quality, outdoor projects, and vendor relations

Qualifications:

Proven experience in retail or garden center management

Strong leadership and organizational skills

Passion for plants, landscaping, and customer satisfaction

Job Type: Full-time

Pay: RO RO per month

Company Description

لبّيك لخدمات الاتصالات (LABBIK Telecom Services) was established to promote the culture of call centers and customer service across various sectors. By organizing work processes and opening direct communication channels with customers, LABBIK aims to assist and serve them optimally

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Role Descriptio

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This is a full-time on-site role for a Call Center Representative located in Muscat. The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional customer support. Additional responsibilities include maintaining customer satisfaction, updating customer records, and ensuring efficient communication with customers

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Qualification

s

• Proficiency in Customer Service Representatives and Customer Suppor
• tStrong Interpersonal Skills and ability to ensure Customer Satisfactio
• nComputer Literacy skills, including the use of relevant software and tool
• sEffective communication skills, both written and verba
• lAbility to work efficiently in a team-oriented environmen
• tPrevious experience in a call center or customer service role is advantageou
• sHigh school diploma or equivalen

t

ROLE OBJECTIVE

The Command Management Centre Manager is responsible for overseeing the Operations and Maintenance, and performance of cutting-edge IoT platforms/devices and smart infrastructure solutions, CCTV/Smart Access systems, Smart City and Smart Building platforms, and geospatial (GIS) infrastructures and managed IT services to clients.

Being a Networks Operations Manager, the goal is to ensure reliable service deliveries across the IoT platform/devices, CCTV/Smart Access systems, Smart City and Smart Building platforms, and geospatial (GIS) infrastructures. This includes managing service teams, ensuring compliance with SLAs, driving service improvements, and maintaining high levels of customer satisfaction.

RESPONSIBILITIES

Service Delivery Management

• Design and deliver support and service solutions in line with ITIL or industry best practices.
• Monitor team performance against SLAs and KPIs, driving improvements where needed.
• Ensure operational procedures are well-documented and consistently applied.

Team Leadership

• Lead and develop service delivery teams (e.g., 1st/2nd line support, service desk).
• Instill a high-performance culture focused on service excellence and accountability.
• Provide coaching, training, and performance feedback.

Customer & Stakeholder Engagement

• Act as a point of escalation for customer issues, including out-of-hours support.
• Maintain strong relationships with clients and internal stakeholders.
• Ensure seamless onboarding and transition of new customers into live service.

Process & Service Improvement

• Drive continual service improvement initiatives.
• Identify and implement changes to support new service offerings.
• Contribute to the development of new managed service solutions.

Documentation & Compliance

• Ensure up-to-date documentation exists for all service arrangements.
• Support audits and ensure compliance with internal and external standards.

Strategic Input

• Provide input into divisional strategy and service growth opportunities.
• Manage third-party suppliers and strategic partnerships.

JOB REQUIREMENTS:

• Bachelor's or Master's degree in computer science, Information Technology, Electronics, or a related field.
• Relevant certifications in network operations and project management are a plus.
• 10+ years in a network operations centre.
• Previous roles in tech companies working on O&M networks and services, cross-functional teams (hardware, software, data, civic bodies)
• Excellent networks/platforms management and organizational capabilities.
• stakeholder communication skills.
• Ability to lead/build technical operations for large-scale platform rollouts.
• Agile/Scrum familiarity.
• Comfortable with on-site acceptance and client engagements, possibly with government or municipal bodies
• Exceptional communication and relationship-building skills.
• Customer Satisfaction.
• Solution Quality: Alignment of delivered solutions with client expectations.
• Service Levels accountabilities

JD For Server & Datacenter Engineer

· System design: Analyze requirements and design scalable and reliable IT infrastructure solutions, which can include physical servers, virtual machines, storage systems, and cloud-based resources.

· Deployment and configuration: Install, configure, and provision servers, storage devices, and other infrastructure hardware and software.

· Performance monitoring: Continuously monitor system and network performance using various tools to proactively identify and resolve potential issues.

· Troubleshooting: Diagnose and resolve complex problems related to server, network, and storage systems to minimize downtime.

· Security management: Implement and enforce security best practices, including access controls, patch management, and vulnerability remediation, to protect company data and systems.

· Backup and disaster recovery: Develop, implement, and test backup and disaster recovery plans to ensure business continuity.

· Documentation: Maintain accurate and comprehensive documentation of system configurations, processes, and network diagrams.

· Technical leadership: Mentor junior and mid-level engineers, provide technical guidance, and lead the infrastructure projects.

· Cross-functional collaboration: Work closely with other IT teams, such as network and security, to ensure seamless integration and support.

Required skills and qualifications

Technical skills:

· Operating Systems: In-depth knowledge of Windows Server and/or various Linux distributions (e.g., Ubuntu, RHEL).

· Virtualization: Hands-on experience with virtualization platforms like VMware, Hyper-V, or KVM.

· Cloud Computing: Experience with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

· Active Directory: Strong understanding of Domain protocols and services (TCP/IP, DNS, DHCP),

· Storage Technologies: Knowledge of storage solutions, including Storage Area Networks (SAN), Network-Attached Storage (NAS), and cloud storage services.

· Monitoring and Logging: Experience with monitoring tools like Prometheus, Zabbix, or Datadog.

· UPS: Performing routine inspections, preventive maintenance. Diagnosing and resolving technical issues with UPS systems and related power infrastructure.

if you are interested kindly share your cv to or contact

Job Type: Full-time

Pay: RO RO per month

Post–Ayurveda therapist

Loc–IBRI

Min 3 yrs exp

Pacakge–200 omr and free accommo

Duty 9 hrs 6 day

2 yr renewable contract

Paid leave 30 days ticket every 24 months

NOTE - Diploma must be government authorized

For more

WhtsApp

Imtilak Global for Marketing and Investment is looking to recruit an Experienced Receptionist and Office Administrator assistant for its New Office in Muscat - OMAN

The ideal candidate will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. 

Responsibilities:

• Manage the reception area and staff to ensure effective communication both internally and externally
• Answer and direct phone calls
• Distribute mails
• Act as first point of contact for visitors
• Supervise the maintenance of office areas, equipment, and facilities
• Interact with IT, phone and building personnel as needed
• assist in bill payment and simple accounting operation
• Providing hospitality and hot drinks to company management visitors

Qualifications:

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Good level in English

To Apply

:

Please send your updated CV to E-mail:

 with email subject "Office Administrator assistant"

Note:

Preference will be given to the candidates who are available immediately & who have relevant experience, residents of Muscat.

Position: Executive, Office Assistance.

Location: Muscat, Oman

Experience: Minimum 3 years in event, media,

Requirements: Valid driver's license

About Us:

We are a leading media and events company, delivering high-profile experiences and strategic brand partnerships. We are seeking a results-driven Event Sales Executive to join our team and drive revenue through sponsorships, partnerships, and client engagement.

Key Responsibilities:

• Manage daily administrative tasks including filing, data entry, and record keeping
• Answer and direct phone calls, respond to emails, and handle correspondence
• Assist in scheduling appointments, meetings, and coordinating office events
• Maintain office supplies and ensure the workspace is organized
• Support other departments with clerical duties as required
• Greet visitors and provide general support to staff and management

Key Responsibilities:

• High school diploma or equivalent; diploma in office administration is a plus
• Proven experience as an office assistant or in a similar administrative role is preferred
• Strong organizational and multitasking skills
• Good communication skills in Arabic and English (written and spoken)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Friendly, approachable, and team-oriented attitude
• Good communication skills in Arabic and English (written and spoken)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Friendly, approachable, and team-oriented attitude

Why Join Us:

* Opportunity to work with leading brands and high-profile events

* Dynamic, collaborative, and fast-paced work environment

Apply Now:

Submit your CV and a brief overview of your sales experience to -

• Manage the reception area and staff to ensure effective communication both internally and externally
• Answer and direct phone calls
• Distribute mails
• Act as first point of contact for visitors
• Supervise the maintenance of office areas, equipment, and facilities
• Interact with IT, phone and building personnel as needed
• assist in bill payment and simple accounting operation
• Providing hospitality and hot drinks to company management visitors

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Good level in English