7 Center Staff jobs in Oman
Call center agent
Posted 3 days ago
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Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
Requirements
- High school diploma or equivalent is required; a degree in a related field is a plus
- Prior experience in a customer service or call center role is preferred
- Strong communication skills, both verbal and written
- Ability to handle stressful situations and manage customer expectations effectively
- Proficient in using computer systems and CRM software
- Fluency in Arabic is preferred; knowledge of English is an advantage
Data Center Technician - Muscat - On-site
Posted 24 days ago
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Job Reference:odd4vn76
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Posted: Expiry Date: Job Description:Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We’re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we’d love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
- Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
- Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
- Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
- Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
- Document all installations, repairs, maintenance tasks, and system performance , providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
- Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
- Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Minimum Requirements:
- Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
- Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
- Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus.
- Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
- General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.
Office assistant
Posted 4 days ago
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Office Assistant
We are hiring an Office Assistant to join our team in Salalah, Oman. As an Office Assistant, you will be responsible for providing administrative support to our office. This includes tasks such as answering phone calls, scheduling appointments, managing office supplies, and maintaining records.
Requirements:
- Pakistani nationality preferred
- Fluent in English (both written and spoken)
- No prior experience required
- Must have a valid biometric passport
- Willing to relocate to Salalah and live in provided accommodation
Responsibilities:
- Greet and assist visitors to the office
- Answer incoming calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the office calendar
- Manage office supplies inventory and place orders when necessary
- Maintain electronic and paper records accurately
- Assist with basic bookkeeping tasks such as invoicing and data entry
- Perform other administrative tasks as assigned by management
Qualifications:
- High school diploma or equivalent education required
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with basic bookkeeping principles is a plus
- Excellent time management skills with the ability to prioritize tasks effectively
- Strong communication skills, both written and verbal
- Ability to work independently with minimal supervision
Salary:
The salary for this position is 1600$ per month.
If you are a detail-oriented individual with excellent communication skills and are looking for an exciting opportunity to start your career as an Office Assistant, we encourage you to apply. We value diversity in our workplace and welcome all qualified applicants. Please submit your application along with your updated resume to be considered for this role. Thank you for your interest!
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#J-18808-LjbffrOffice assistant
Posted 24 days ago
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nationalities
Job Title: Office Assistant
We are seeking a detail-oriented and organized Office Assistant to join our team in Al Buraymi. As an Office Assistant, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a full-time position, with a salary of 1000$, open to all nationalities and requiring a biometric passport.
Responsibilities:
- Greet and assist visitors, answer phone calls and respond to emails
- Maintain office supplies and equipment, including ordering new supplies when needed
- Organize and schedule appointments, meetings, and travel arrangements
- Prepare correspondence, reports, and other documents as needed
- Coordinate with other departments to ensure efficient communication and workflow
- Keep track of office expenses and manage reimbursements
- Assist with basic bookkeeping tasks, such as invoicing and data entry
- Maintain physical and electronic filing systems
- Perform additional administrative tasks as assigned
Requirements:
- High school diploma or equivalent; additional certification in office administration is a plus
- Proven work experience as an Office Assistant or in a similar role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication skills in English (verbal and written)
- Familiarity with basic bookkeeping principles
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail and problem-solving abilities
- Ability to handle confidential information with discretion
This is an excellent opportunity for someone who is looking for a challenging yet rewarding job in a professional environment. We offer competitive salary packages, opportunities for growth within the company, and a supportive team culture. If you meet the requirements above and are interested in this position, please submit your application today. We look forward to hearing from you!
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#J-18808-LjbffrOffice assistant
Posted 24 days ago
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Office Assistant
As an Office Assistant in our company, you will play a crucial role in ensuring the smooth and efficient operation of the office. Your responsibilities will include managing administrative tasks, organizing documents and files, answering phone calls and emails, and assisting with various office projects. You will work closely with other team members to support their needs and contribute to the overall success of the company.
We are looking for a highly organized and detail-oriented individual who is able to multitask effectively. You should have excellent communication skills, both verbal and written, as well as strong problem-solving abilities. Previous experience in an office environment is preferred but not required.
In this role, you will also be responsible for maintaining office supplies and equipment, scheduling appointments and meetings, and handling confidential information with discretion. You must be proficient in using computers and familiar with various software programs such as Microsoft Office.
The ideal candidate for this position is someone who is self-motivated, reliable, and able to work independently. You should be able to prioritize tasks efficiently and meet deadlines while maintaining a positive attitude. We value diversity in our workplace, so individuals from all backgrounds are encouraged to apply.
This position offers a salary of $1000 per month plus benefits. Located in the beautiful city of Nizwa, you will have access to stunning landscapes and a rich cultural heritage. While we prefer candidates who are Canadian or English-speaking, we welcome applicants from all nationalities as long as they possess a valid biometric passport.
If you are looking for an entry-level position with growth opportunities within a dynamic team environment, then this might be the perfect job for you! Apply now to join our team as an Office Assistant.
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#J-18808-LjbffrOffice assistant
Posted 24 days ago
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Office Assistant
The position of Office Assistant is a vital role in our company based in the beautiful coastal city of Khasab. We are seeking a reliable and efficient individual to join our team and provide administrative support to our office. This job is suitable for both Indian and foreign candidates who are fluent in English, and we do not provide accommodation. A biometric passport is required for all applicants.
Responsibilities:
- Greet visitors, answer phone calls, and respond to emails in a professional manner
- Maintain office supplies and equipment, keeping track of inventory levels
- Organize and schedule appointments, meetings, and travel arrangements for managers
- File documents and maintain an organized filing system
- Conduct basic bookkeeping tasks such as processing invoices and maintaining records
- Assist with preparing presentations, reports, and other documents as needed
- Handle confidential information with discretion and professionalism
Requirements:
- High school diploma or equivalent qualification
- 1+ years of experience in an administrative role or similar position
- Fluent in English (written and spoken)
- Proficient computer skills including MS Office (Word, Excel, PowerPoint)
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy
Salary:
We offer a competitive salary of 1400$ per month for this position.
Location:
This job is located in the scenic city of Khasab. While we welcome candidates from all nationalities, please note that we do not provide accommodation.
How to apply:
If you meet the above requirements and are interested in this position, please submit your CV along with a cover letter explaining why you would be a good fit for this role. Only shortlisted candidates will be contacted for further steps in the hiring process.
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#J-18808-LjbffrOffice assistant
Posted 24 days ago
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Entry-level Office Assistant in Muscat, Oman
We are hiring an entry-level Office Assistant to join our team in Muscat, Oman. This is a great opportunity for an Indian national seeking a job without requiring English language skills or previous experience. As an Office Assistant, you will be responsible for providing administrative support to our office staff and ensuring the smooth operation of our daily business activities.
Responsibilities:
- Greet and assist visitors and clients in a professional and friendly manner
- Answer phone calls and redirect them to the appropriate staff members
- Sort and distribute incoming mail and prepare outgoing mail
- Maintain office supplies inventory and place orders when needed
- Keep the office clean, organized, and presentable at all times
- Assist with basic accounting tasks such as invoicing and data entry
- Schedule appointments and meetings for staff members as requested
- Perform other clerical duties such as scanning, photocopying, and filing documents
Requirements:
- Indian nationality preferred
- No English language skills required
- No previous experience necessary
- Must be willing to live in company-provided accommodation
- Visa sponsorship available for qualified candidates
- Ability to work independently with minimal supervision
- Good communication skills
- Detail-oriented with strong organizational skills
- Proficient in MS Office
- Available to start immediately
Salary:
This position offers a competitive salary of 1200$ per month.
If you are a fresh graduate looking for a great opportunity to kickstart your career as an Office Assistant, apply now! We value diversity and encourage all qualified candidates to apply. Please submit your CV along with a cover letter explaining why you are interested in this position.
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