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15 Center Staff jobs in Oman

Call Center

Muscat, Muscat Al-Faisal Investments SPC

Posted today

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Job Description

About Us

At Wasla Call Center, we specialize in helping businesses in Oman enhance their customer experience through professional call center services and telesales solutions. We are looking for motivated and dynamic individuals to join our growing team.

Responsibilities

  • Handle inbound and outbound customer calls in a professional manner.
  • Promote and sell company services to potential and existing clients.
  • Build and maintain strong customer relationships.
  • Work towards achieving monthly sales and performance targets.

Requirements

  • Previous experience in a call center or telesales role (preferred but not mandatory).
  • Strong communication, negotiation, and persuasion skills.
  • Proficiency in both Arabic and English (written and spoken).
  • Basic computer skills, including MS Office applications.

What We Offer

  • Fixed salary with attractive commission structure.
  • Ongoing training and career development opportunities.
  • A positive and supportive work environment.

Job Type: Full-time

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Arabic, English (Required)
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Call center agent

Muscat, Muscat SWATX

Posted 10 days ago

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Job Description

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

  • High school diploma or equivalent is required; a degree in a related field is a plus
  • Prior experience in a customer service or call center role is preferred
  • Strong communication skills, both verbal and written
  • Ability to handle stressful situations and manage customer expectations effectively
  • Proficient in using computer systems and CRM software
  • Fluency in Arabic is preferred; knowledge of English is an advantage
#J-18808-Ljbffr
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Garden Center Manager

Muscat, Muscat Blooming Garden Center SPC

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Job Description

Job Summary:

We are seeking a dynamic and hands-on Garden Center Manager to oversee the full operations of our garden center — including sales, customer service, procurement, inventory, and showroom management.

Key Responsibilities:

Manage daily operations to ensure smooth business flow

Lead sales activities and customer engagement initiatives

Supervise staff and maintain product displays and stock levels

Oversee service quality, outdoor projects, and vendor relations

Qualifications:

Proven experience in retail or garden center management

Strong leadership and organizational skills

Passion for plants, landscaping, and customer satisfaction

Job Type: Full-time

Pay: RO RO per month

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Call Center Agent

Muscat, Muscat Naser Car Services

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Job Description

Job Title: Call Center / Sales Agents – Fresh Graduates

Location: Muscat, Oman

Company: Naser Car Services – Car Servicing, Maintenance & Repairs

About Us:

We are a leading automotive servicing and maintenance company in Muscat, committed to delivering top-quality, convenient solutions and excellent customer care to anyone who owns a vehicle. To support our growth, we are looking for motivated and professional Call Center / Sales Agents to join our team.

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and courtesy.
  • Assist customers by answering inquiries related to car servicing, maintenance, and repair solutions.
  • Provide accurate information about services, promotions, and packages.
  • Identify customer needs and recommend suitable solutions.
  • Schedule appointments and follow up with customers to ensure satisfaction.
  • Maintain customer records and update databases efficiently.
  • Work closely with the sales and service teams to achieve monthly targets.

Requirements:

  • Fresh graduates are highly encouraged to apply.
  • Strong communication skills in English and Arabic (spoken and written).
  • Professional telephone etiquette and a customer-first mindset.
  • Positive attitude, willingness to learn, and ability to work under pressure.
  • Basic computer skills (MS Office, CRM knowledge is a plus).
  • Passion for sales, customer service, and the automotive industry.

What We Offer:

  • Training and mentorship to help you grow professionally.
  • A supportive and dynamic work environment.
  • Attractive salary with performance-based incentives.
  • Opportunities for career development within the company.

If you are enthusiastic, professional, and eager to start your career in sales and customer service, we'd love to hear from you

Job Type: Full-time

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Call Center Representative

لبّيك لخدمات الاتصالات LABBIK Telecom Services

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Job Description

Company Description

لبّيك لخدمات الاتصالات (LABBIK Telecom Services) was established to promote the culture of call centers and customer service across various sectors. By organizing work processes and opening direct communication channels with customers, LABBIK aims to assist and serve them optimally

.

Role Descriptio

n

This is a full-time on-site role for a Call Center Representative located in Muscat. The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional customer support. Additional responsibilities include maintaining customer satisfaction, updating customer records, and ensuring efficient communication with customers

.

Qualification

s

  • Proficiency in Customer Service Representatives and Customer Suppor
  • tStrong Interpersonal Skills and ability to ensure Customer Satisfactio
  • nComputer Literacy skills, including the use of relevant software and tool
  • sEffective communication skills, both written and verba
  • lAbility to work efficiently in a team-oriented environmen
  • tPrevious experience in a call center or customer service role is advantageou
  • sHigh school diploma or equivalen

t

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Business Center Manager

Muscat, Muscat AL Wessil Holding

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Job Description

JD of Centre Manager

The Business Centre Manager manages the day- to- day operations of the Business Centre. He/ She will report directly to the Area Manager and will be responsible for the activities of the country. This is a key management position that demands excellent leadership, management skills and vision within the Business Centre.

Responsibilities

Daily organization of the business center

Management of all employees within the center

Responsible for the business center occupancy rate

Responsible for P&L

Dealing with clients and being accessible to them

Training and Development

Networking

Reporting to the HQ in Qatar

Setting good behaviors and leading by example

Maintaining productivity and standards

Respect policies and procedures

General Experience

Business Centre and /or service industry experience

Proven sales management track record

Excellent organizational skills

Knowledge of local market and regulations

Proven sales management track record

Excellent communication and coaching skills

Good relationship builder

Self driven, Trustworthy, Ambitious

Bilingual - English Arabic preferred

Ability to deal with different nationalities and strong verbal and written English

Job Type: Full-time

Pay: Up to RO1, per month

Ability to commute/relocate:

  • Muscat: Reliably commute or planning to relocate before starting work (Preferred)

Application Deadline: 01/09/2025

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Auto Service Center Supervisor

Muscat, Muscat Labeed Consultancy

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Job Description

Customer Interaction & Service: Greet and welcome customers promptly and professionally.
• Understand customer needs and recommend appropriate services.
• Provide accurate service estimates and explanations of services.
• Upsell additional services (e.g., brake pad replacement, filters, suspension, fluid flushes) when appropriate. Operational Management:
• Supervise the workflow in the service bays to ensure efficiency and timely completion of jobs.
• Assign tasks to technicians based on skillset and workload.
• Monitor quality control and ensure all services are performed to company standards.
• Oversee cleanliness and organization of the facility, including reception and wash bay. Team Leadership:
• Motivate and support technicians to meet daily service goals.
• Provide training, feedback, and coaching to team members.
• Maintain a safe and positive work environment. Administrative Duties:
• Maintain accurate records of customer interactions, services performed, and inventory usage.
• Generate daily service reports and update management on branch performance.
• Ensure all health, safety, and environmental policies are followed.

Desired Candidate Profile

Required: High school diploma or equivalent. 3+ years of experience in automotive service or quick lube environment.
• Strong understanding of preventive maintenance and general automotive repair.
• Excellent communication and customer service skills.
• Leadership experience or natural leadership qualities. Preferred:
• Technical certification or diploma in Automotive Technology.
• Experience in upselling or retail automotive service.
• Familiarity with inventory management and point-of-sale systems.

Working Conditions:
• Fast-paced automotive service environment.
• May require standing for long periods and working in both indoor and outdoor settings.
•Weekend or evening shifts may be required based on business needs.

Why Join Blue Zone Auto Center?


•Growing company with a solid reputation in preventive maintenance.
• Opportunity for career advancement and professional development.
• Friendly, team-oriented work environment.

Working Conditions:
• Working Hours: o 10 hours per day, 6 days a week Shift Options: Split shift: 8:00 AM – 1:00 PM and 4:00 PM – 9:00 PM o Day Off: Friday o Annual Leave: 1 month paid leave per year
• Work Environment: o Busy service center with indoor/outdoor bays o Requires standing, walking, and supervision of physical work

Compensation & Benefits:

Monthly Salary: OMR 350 – 450 (based on experience and qualifications) Incentives: Monthly performance-based incentive scheme
• Accommodation: Provided
• Transportation: Company car provided
• Other Benefits: o Paid annual leave o Growth opportunities within a fast-developing company

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Auto Service Center Supervisor

Muscat, Muscat Trazo

Posted today

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Job Description

Job Summary:

We are looking for a Service Center Supervisor to manage the daily operations of our auto service branch. This individual will be the first point of contact for customers, ensure the efficient workflow of technicians, and drive upselling opportunities for additional services. The ideal candidate should possess strong automotive knowledge, excellent communication skills, and a passion for customer service.

Key Responsibilities:

Customer Interaction & Service:

  • Greet and welcome customers promptly and professionally.
  • Understand customer needs and recommend appropriate services.
  • Provide accurate service estimates and explanations of services.
  • Upsell additional services (e.g., brake pad replacement, filters, suspension, fluid flushes) when appropriate.

Operational Management:

  • Supervise the workflow in the service bays to ensure efficiency and timely completion of jobs.
  • Assign tasks to technicians based on skillset and workload.
  • Monitor quality control and ensure all services are performed to company standards.
  • Oversee cleanliness and organization of the facility, including reception and wash bay.

Team Leadership:

  • Motivate and support technicians to meet daily service goals.
  • Provide training, feedback, and coaching to team members.
  • Maintain a safe and positive work environment.

Administrative Duties:

  • Maintain accurate records of customer interactions, services performed, and inventory usage.
  • Generate daily service reports and update management on branch performance.
  • Ensure all health, safety, and environmental policies are followed.

Qualifications:

Required:

  • High school diploma or equivalent.
  • 3+ years of experience in automotive service or quick lube environment.
  • Strong understanding of preventive maintenance and general automotive repair.
  • Excellent communication and customer service skills.
  • Leadership experience or natural leadership qualities.

Preferred:

  • Technical certification or diploma in Automotive Technology.
  • Experience in upselling or retail automotive service.
  • Familiarity with inventory management and point-of-sale systems.

Skills & Attributes:

  • Strong interpersonal and sales skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with a focus on service quality.
  • Team player with a proactive approach to problem-solving.

Working Conditions:

  • Fast-paced automotive service environment.
  • May require standing for long periods and working in both indoor and outdoor settings.
  • Weekend or evening shifts may be required based on business needs.

Why Join Blue Zone Auto Center?

  • Growing company with a solid reputation in preventive maintenance.
  • Opportunity for career advancement and professional development.
  • Friendly, team-oriented work environment.

Working Conditions:

  • Working Hours:
  • 10 hours per day, 6 days a week
  • Shift Options:
  • Split shift: 8:00 AM – 1:00 PM and 4:00 PM – 9:00 PM
  • Day Off: Friday
  • Annual Leave: 1 month paid leave per year
  • Work Environment:
  • Busy service center with indoor/outdoor bays
  • Requires standing, walking, and supervision of physical work

Compensation & Benefits:

  • Monthly Salary: OMR 350 – 450 (based on experience and qualifications)
  • Incentives: Monthly performance-based incentive scheme
  • Accommodation: Provided
  • Transportation: Company car provided
  • Other Benefits:
  • Paid annual leave
  • Growth opportunities within a fast-developing company

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RO RO per month

Application Question(s):

  • Do you hold High school diploma or equivalent?

Experience:

  • automotive service: 3 years (Required)

Language:

  • English (Required)
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Server & Data center Engineer

Muscat, Muscat Global network solution and business

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Job Description

JD For Server & Datacenter Engineer

· System design: Analyze requirements and design scalable and reliable IT infrastructure solutions, which can include physical servers, virtual machines, storage systems, and cloud-based resources.

· Deployment and configuration: Install, configure, and provision servers, storage devices, and other infrastructure hardware and software.

· Performance monitoring: Continuously monitor system and network performance using various tools to proactively identify and resolve potential issues.

· Troubleshooting: Diagnose and resolve complex problems related to server, network, and storage systems to minimize downtime.

· Security management: Implement and enforce security best practices, including access controls, patch management, and vulnerability remediation, to protect company data and systems.

· Backup and disaster recovery: Develop, implement, and test backup and disaster recovery plans to ensure business continuity.

· Documentation: Maintain accurate and comprehensive documentation of system configurations, processes, and network diagrams.

· Technical leadership: Mentor junior and mid-level engineers, provide technical guidance, and lead the infrastructure projects.

· Cross-functional collaboration: Work closely with other IT teams, such as network and security, to ensure seamless integration and support.

Required skills and qualifications

Technical skills:

· Operating Systems: In-depth knowledge of Windows Server and/or various Linux distributions (e.g., Ubuntu, RHEL).

· Virtualization: Hands-on experience with virtualization platforms like VMware, Hyper-V, or KVM.

· Cloud Computing: Experience with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

· Active Directory: Strong understanding of Domain protocols and services (TCP/IP, DNS, DHCP),

· Storage Technologies: Knowledge of storage solutions, including Storage Area Networks (SAN), Network-Attached Storage (NAS), and cloud storage services.

· Monitoring and Logging: Experience with monitoring tools like Prometheus, Zabbix, or Datadog.

· UPS: Performing routine inspections, preventive maintenance. Diagnosing and resolving technical issues with UPS systems and related power infrastructure.

if you are interested kindly share your cv to or contact

Job Type: Full-time

Pay: RO RO per month

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Ayurveda therapist male or female keralite required For Private center

Oman, Muscat Coastline Jobs and Education Consultancy

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Job Description

Post–Ayurveda therapist

Loc–IBRI

Min 3 yrs exp

Pacakge–200 omr and free accommo

Duty 9 hrs 6 day

2 yr renewable contract

Paid leave 30 days ticket every 24 months

NOTE - Diploma must be government authorized

For more

WhtsApp

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