What Jobs are available for Casual Retail in Oman?

Company Description

Role Description

This is a full-time on-site role for a Retail Sales Representative, located in Muscat, Oman. The Retail Sales Representative will be responsible for assisting customers and providing excellent customer service. Day-to-day tasks include guiding customers on product selections, providing product knowledge, processing transactions, maintaining store appearance, and participating in sales events and promotions.

Qualifications

• 4-5 years experience in construction chemicals.
• Strong Communication and Customer Service skills
• Sales skills and the ability to meet sales targets
• Excellent interpersonal skills and a positive attitude
• Ability to work in a fast-paced environment
• Previous experience in retail sales is a plus
• Bachelor degree/Diploma in Civil or Equivalent.
• Salary is determined by the experience in the relevant market and their knowledge of the product.

ales Executive – Home Appliances (Organized Retail / Hypermarkets)

Job Location:Oman

We are seeking an experienced and results-driven Sales Executive to manage and grow our business in organized retail (hypermarket) channels across Oman

Key Responsibilities:

• Achieve monthly and yearly sales targets for Bosch appliances in organized retail (hypermarket) channels.

• Build and maintain strong relationships with hypermarket buyers, store section managers, and retail partners.

• Ensure timely settlement of retailer credit notes (Gift Vouchers, Promotions, Space Rent, etc.).

•Collect payments (Cheques) within the approved credit period.

• Coordinate regularly with internal teams including C&C and Accounts.

• Supervise 1–2 promoters as required.

Qualifications
• Bachelor's Degree (Graduate)

Experience:
• 5–10 years of experience in consumer appliances or electronics sales, preferably in the GCC region.

Job Type: Full-time

Pay: RO RO1, per month

Application Question(s):

• Do You Have Atleast 5-10 years of Experience in Home Appliance / electronics industry?
• Kindly Mention Your Expected Salary?
• Do you Have experience in hypermarkets and store section ?

We Are Looking Urgently for an EXPERIENCED ECOMMERCE SALESMAN to join our team, specializing in Customer Support. The selected candidate will handle customer inquiries across social media platforms such as Facebook and Instagram, ensuring a seamless and professional interaction that reflects our brand values.

As the Online Customer Support Salesman, your primary role will be to engage with customers on social media, respond to their queries, and guide them through their shopping experience. The role involves handling inquiries and engaging with customers on Facebook and Instagram.
Requirements:
Proven experience in e-commerce sales , especially on social media platforms
Minimum of 2-3 years of experience in same field
Proficient English (spoken and written)
Excellent communication and customer service skills.
Ability to manage multiple inquiries and provide effective solutions
Manage customer inquiries and concerns on Facebook and Instagram in a timely and professional manner.
Provide detailed information on products, services, pricing, and availability.
Gather customer feedback to improve services and product offerings.
Social Media Proficiency:
Experience in using Facebook and Instagram for sales purposes.
Meticulous in responding to inquiries, following up with customers, and keeping records.
Keep detailed records of customer interactions and transactions to ensure smooth operations and effective customer

Duty Timing: 09 to 06 - Thursday half day - Friday Full Off
Working Day: 06 Day in Week
Opportunity to work in a fast-growing company with a dynamic team.
Exposure to a wide range of products and customer interactions.
Competitive salary of OMR/month + Incentives on Sales Targets
If you meet the above qualifications and are passionate about customer support and online sales, we would love to hear from you.

Job Type: Full-time

Pay: OMR OMR) per month

Position: Retail Sales Executive – LG TV

Location: Oman

We are hiring a Retail Sales Executive with experience in audio & video electronics (LG, Samsung, Sony, etc.).

Responsibilities:

• Promote and sell LG TVs and home entertainment products

• Achieve monthly sales targets

• Assist customers with product details and demonstrations

• Maintain showroom display and customer satisfaction

Requirements:

• 2–4 years' experience in retail electronics sales

• Strong product knowledge in TVs & audio systems

• Good communication skills, presentable & customer-friendly

• Must be in Oman or willing to relocate

Job Type: Full-time

Pay: RO1, per month

Application Question(s):

• Do you Have Experience in Retail store sales executive in audio and video electronics (LG TV)?

• Kindly mention your expected salary?

• Are you available for immediate Joining?
• Are you interested to work in Oman location?

Company Description

OJS Mobile Group is a leading name in the mobile electronics retail and distribution industry, with a proud legacy of delivering high-quality mobile devices, accessories, and cutting-edge technology solutions since 2014. Headquartered in Dubai, the company has rapidly expanded its footprint to key markets including Muscat (Oman), Cairo (Egypt), and London (UK) — establishing itself as a trusted provider of mobile technology across the Middle East, North Africa, and Europe.

We are the proud owners of the HELIX TECHS brand and the official distributors for several renowned global brands including UAG, Infinix, Nokia, Promate, Oraimo, Weofly, OnePlus, and more. Our extensive product line features smartphones, smart gadgets, accessories, wearables, and mobile lifestyle products. OJS Mobile Group has strong retail partnerships and distributes to all major retailers across Oman, reinforcing our status as a key player in the region's mobile technology ecosystem.

Backed by a team of professionals and a passion for innovation, we are committed to maintaining the highest standards of customer service, product knowledge, and retail excellence. As we continue to grow, we are seeking dynamic and skilled individuals to join our team and contribute to our mission.

Role Description – Retail Sales Supervisor

Location: Muscat, Oman | Full-Time | On-Site

We are currently seeking an experienced and motivated Retail Sales Supervisor to lead and manage our retail operations in Muscat, Oman. This role requires a hands-on, people-oriented professional who can oversee a team of 30+ sales promoters, ensure exceptional customer service, drive sales performance, and manage daily store operations effectively.

The ideal candidate will have a strong understanding of the mobile electronics retail industry, experience managing large teams, and the ability to lead by example in a fast-paced environment.

Key Responsibilities:

• Supervise, mentor, and motivate a team of over 30 retail sales promoters across multiple retail locations.
• Ensure sales targets are clearly communicated and achieved by the team.
• Monitor individual and team performance using reports and data analytics.
• Analyze daily, weekly, and monthly sales reports to drive performance improvements.
• Coordinate with internal departments for stock updates, promotional activities, and training sessions.
• Oversee daily store operations including inventory management, merchandising, and staff scheduling.
• Address and resolve customer inquiries, complaints, and escalations efficiently.
• Conduct regular training and coaching sessions to improve product knowledge and customer engagement.
• Maintain brand and store standards in line with company guidelines.
• Build and maintain strong relationships with retail partners and clients.
• Implement sales strategies and promotional campaigns to boost in-store visibility and sales.

Qualifications and Requirements:

• Minimum 3–5 years of experience in retail sales supervision, preferably in the mobile phones or electronics sector.
• Proven experience in managing large sales teams and setting measurable goals.
• Strong negotiation skills and product technical knowledge, especially in mobile technology and accessories.
• Proficient in Microsoft Excel and Microsoft Office Suite with the ability to analyze and present data.
• Basic understanding of Tally software and inventory management systems.
• Excellent interpersonal and communication skills (Arabic is a plus).
• Ability to work independently and collaboratively in a team-oriented environment.
• Highly organized, detail-oriented, and capable of handling multiple responsibilities.
• Strong leadership skills with a passion for developing and mentoring team members.
• Flexible to work during weekends, holidays, or extended hours when necessary.

Why Join OJS Mobile Group?

• Be part of a fast-growing, multinational company with a dynamic and innovative culture.
• Work with top global brands and the latest in mobile technology.
• Opportunity for career growth and professional development in a supportive environment.
• Competitive salary, incentives, and performance-based rewards.

Industry

• Computers and Electronics Manufacturing

Employment Type

Full-time

• Meet & greet the visitors to direct them to the sales team.
• Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
• Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
• Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.
• Provide accurate and timely information regarding property details, construction status & any other requirements.
• Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.
• Assist clients with service requests, including modifications, payments, and updates.
• Maintain detailed records of client interactions, transactions, and feedback in the company's CRM system.
• Leads management: ensure all leads are added in the company's CRM system, assigned, updated, and recycled.
• Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.
• Develop and implement strategies to enhance the customer experience and improve service quality.
• Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.
• Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.
• Prepare and provided reports as required by management or any other stake holder.

Job Type: Full-time

The Customer Service Advisor is responsible for providing clear and professional support to customers. The role involves responding to inquiries, resolving issues, and ensuring accurate information is delivered across all communication channels.

Responsibilities:

• Handle incoming customer inquiries by phone, email, or chat.
• Provide accurate information regarding products, services, or procedures.
• Record details of customer interactions and follow up as necessary.
• Resolve customer concerns or escalate them to the relevant department.
• Maintain up-to-date knowledge of company policies and procedures.
• Support other team members to ensure consistent service standards.
• Adhere to internal processes and compliance requirements.

Requirements:

• High school diploma or equivalent required.
• Previous experience in a customer service or call center environment preferred.
• Strong communication and active listening skills.
• Ability to remain calm and professional in challenging situations.
• Basic computer literacy, including use of email and data entry tools.
• Attention to detail and good problem-solving ability.
• Ability to work in shifts if required.

Job Type: Full-time

Job description:

Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Oman

**Open to Residents Across Oman ( Salalah, Batinah, Al Dakhiliyah, Ash Sharqiyah)

Are you ready to embark on a rewarding journey while shaping exceptional customer experiences?

About Us:

Join our esteemed international market research consultancy in enhancing customer service standards across Oman. We're currently seeking enthusiastic individuals to join our team as Customer Service Evaluators/Mystery Shoppers.

Job Description:

You'll have the opportunity to assess and elevate customer service standards at various venues across Oman. Your role involves immersing yourself as a genuine customer, evaluating staff performance, and providing valuable feedback.

What You'll Do:

• Pose as a real customer to evaluate service quality and overall experience.
• Complete assignments efficiently, typically within an hour.
• Submit detailed reports online from the comfort of your home.

Requirements:

• Fluent in English with strong communication and writing skills.
• Sharp observation skills to capture key details effectively.

Why Choose Us?

• Flexible part-time opportunity with competitive compensation per assignment.
• Gain valuable insights into diverse industries and contribute to enhancing customer experiences.
• Join a supportive team dedicated to your success and growth.

Ready to Get Started?

If you're a resident of Oman and ready to embark on this exciting journey, visit our website to register as a Mystery Shopper and create your profile today

Please note: This is a part-time position, and we do not provide visas.

Don't miss out on this opportunity to make a difference while enjoying a rewarding experience Apply now and become a vital part of our mission to elevate customer service standards across Oman.

Job Type: Part-time

Pay: RO RO25.000 per day

Expected hours: 3 per week

Customer Service Officer for MN SPC - Omani National

As a member of
Munich Re
the
MedNet Oman
is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
"Officer - Customer Service"
who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.

Your Job:

• Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
• Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
• Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
• Strengthening the business relationship with Insurance companies and intermediaries.
• Educating, strengthening and enhancing individual member relationships and experiences.
• Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
• Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
• Ability to deliver quality outreach program with an effective reach within reasonable timelines set.

Your profile:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.
• Computer Literacy (MS Word, MS Excel, MS PowerPoint)
• Good spoken and written communication skills (English & Arabic)
• Knowledge related to medical terminology.
• Health Insurance industry / market knowledge would be an added advantage.
• Flexibility to work on shift basis.
• Quality focus and customer oriented
• Ability to handle objections raised by customers.

Minimum Qualifications:

• Bachelor's (Medical) degree or bachelor's degree in Paramedic
• Multilingual (Arabic and English)
• Omani nationals.

Minimum Experience:

• 2 years' experience in a customer service/call center role within a hospital /medical insurance environment.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.