14 Business Operations Manager jobs in Oman

Newrest is looking for a Business Development Manager— Facility Management segment to support its development in Oman.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

Reporting to the General Manager, the Business Development Manager will be responsible for all contracts and the sales development through signature of new contracts.

In direct contact with the FM staff, you will support this segment and develop the business while ensuring a high level of quality and service, to coordinate the organization and contracts management.

• Ensure the knowledge, the analysis and the synthesis of this market segment:
• Gather, analyze and update all information related to this segment and prospects
• Identify the strengths and weaknesses of Newrest and its competitors.
• Identify the areas of lack of knowledge of the market, and with lucidity, take actions to fill these areas.
• Take into account all information in Marketing & Sales Operational Plan (MSOP), in coherence with the Development Strategy of the company.

Responsible for the elaboration of the Development Strategy on FM market segment:

• Through MSOP, define the priorities and design the operational plan on market segment and for each target.
• Participate in the promotion of the image of the company on this market segment and region.
• Participate in the retention of existing contracts.

• Guarantee a signature performance on market movements.
• Identify the expectations of the prospects, design and write the commercial proposal specific to the prospect requirements & expectations.
• Negotiate, when agreed in the policy, to go to the conclusion.
• Build profitable P&L according to the market and the company strategy.
• Analyze the decision of the client to extract relevant information, drawing return on experience after 3-6 months of new contract life, resulting in gap analysis.
• Assist on the mobilization phase along with the operations to ensure a consistent deployment of the promise.

• Ensure the implementation of the contact standards within the financial targets defined while ensuring the client satisfaction.
• Develop and deploy FM process within operation.
• Plan, organize, maintain, and manage the operations and reliability of facilities and general infrastructure systems. Establish and monitor preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work.
• Deal with emergency issues that arise.
• Organize and develop the FM Team.
• Organize and manage subcontractors.
• Control and deliver on the financial targets set by the Group.

Ensure self-awareness on company QHSE policies & procedures and follow them.

• Minimum 5+ years of experience in Business development in an international environment.
• Experience in FM is mandatory.
• A previous experience on Hard FM is appreciated.
• Multi-cultural teams management.
• Ambitious.
• English fluent, second language is a plus (Hindi).

Specialist in out-of-home catering in 56 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 45,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

Newrest is looking for a Business Development Manager— Facility Management segment to support its development in Oman.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

Reporting to the General Manager, the Business Development Manager will be responsible for all contracts and sales development through the signature of new contracts.

In direct contact with the FM staff, you will support this segment and develop the business while ensuring a high level of quality and service, coordinating the organization and contracts management.

• Ensure knowledge, analysis, and synthesis of the market segment.
• Gather, analyze, and update all information related to this segment and prospects.
• Identify the strengths and weaknesses of Newrest and its competitors.
• Identify gaps in market knowledge and take actions to fill these gaps.
• Align activities with the Marketing & Sales Operational Plan (MSOP) and the company's development strategy.
• Develop the market segment strategy based on MSOP priorities.
• Promote the company's image in this market segment and region.
• Retain existing contracts.
• Implement MSOP and respond to Invitations to Tender.
• Ensure successful contract signing and market performance.
• Design and write commercial proposals tailored to prospect requirements.
• Negotiate and close deals according to company policy.
• Build a profitable P&L aligned with market and company strategies.
• Analyze client decisions and conduct gap analysis after 3-6 months of contract operation.
• Support mobilization phases with operations for deployment.
• Manage and monitor Facility Management projects.
• Ensure implementation of contact standards within financial targets and client satisfaction.
• Develop and deploy FM processes within operations.
• Plan, organize, and maintain facilities and infrastructure systems.
• Establish and monitor preventative maintenance and inspection processes.
• Handle emergency issues as they arise.
• Organize and develop the FM team.
• Manage subcontractors.
• Control and deliver on financial targets.
• Adhere to company QHSE policies and procedures.

Newrest is looking for a Business Development Manager- Facility Management segment to support its development in Oman.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

Reporting to the General Manager, the Business Development Manager will be responsible for all contracts and sales development through the signature of new contracts.

In direct contact with the FM staff, you will support this segment and develop the business while ensuring a high level of quality and service, coordinating the organization and contracts management.

• Ensure knowledge, analysis, and synthesis of the market segment.
• Gather, analyze, and update all information related to this segment and prospects.
• Identify the strengths and weaknesses of Newrest and its competitors.
• Identify gaps in market knowledge and take actions to fill these gaps.
• Align activities with the Marketing & Sales Operational Plan (MSOP) and the company's development strategy.
• Develop the market segment strategy based on MSOP priorities.
• Promote the company's image in this market segment and region.
• Retain existing contracts.
• Implement MSOP and respond to Invitations to Tender.
• Ensure successful contract signing and market performance.
• Design and write commercial proposals tailored to prospect requirements.
• Negotiate and close deals according to company policy.
• Build a profitable P&L aligned with market and company strategies.
• Analyze client decisions and conduct gap analysis after 3-6 months of contract operation.
• Support mobilization phases with operations for deployment.
• Manage and monitor Facility Management projects.
• Ensure implementation of contact standards within financial targets and client satisfaction.
• Develop and deploy FM processes within operations.
• Plan, organize, and maintain facilities and infrastructure systems.
• Establish and monitor preventative maintenance and inspection processes.
• Handle emergency issues as they arise.
• Organize and develop the FM team.
• Manage subcontractors.
• Control and deliver on financial targets.
• Adhere to company QHSE policies and procedures.

Newrest is looking for a Business Development Manager- Facility Management segment to support its development in Oman.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

Reporting to the General Manager, the Business Development Manager will be responsible for all contracts and the sales development through signature of new contracts.

In direct contact with the FM staff, you will support this segment and develop the business while ensuring a high level of quality and service, to coordinate the organization and contracts management.

• Ensure the knowledge, the analysis and the synthesis of this market segment:
• Gather, analyze and update all information related to this segment and prospects
• Identify the strengths and weaknesses of Newrest and its competitors.
• Identify the areas of lack of knowledge of the market, and with lucidity, take actions to fill these areas.
• Take into account all information in Marketing & Sales Operational Plan (MSOP), in coherence with the Development Strategy of the company.

Responsible for the elaboration of the Development Strategy on FM market segment:

• Through MSOP, define the priorities and design the operational plan on market segment and for each target.
• Participate in the promotion of the image of the company on this market segment and region.
• Participate in the retention of existing contracts.

• Guarantee a signature performance on market movements.
• Identify the expectations of the prospects, design and write the commercial proposal specific to the prospect requirements & expectations.
• Negotiate, when agreed in the policy, to go to the conclusion.
• Build profitable P&L according to the market and the company strategy.
• Analyze the decision of the client to extract relevant information, drawing return on experience after 3-6 months of new contract life, resulting in gap analysis.
• Assist on the mobilization phase along with the operations to ensure a consistent deployment of the promise.

• Ensure the implementation of the contact standards within the financial targets defined while ensuring the client satisfaction.
• Develop and deploy FM process within operation.
• Plan, organize, maintain, and manage the operations and reliability of facilities and general infrastructure systems. Establish and monitor preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work.
• Deal with emergency issues that arise.
• Organize and develop the FM Team.
• Organize and manage subcontractors.
• Control and deliver on the financial targets set by the Group.

Ensure self-awareness on company QHSE policies & procedures and follow them.

• Minimum 5+ years of experience in Business development in an international environment.
• Experience in FM is mandatory.
• A previous experience on Hard FM is appreciated.
• Multi-cultural teams management.
• Ambitious.
• English fluent, second language is a plus (Hindi).

Specialist in out-of-home catering in 56 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 45,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

We are currently seeking an experienced Operations Manager to oversee the day-to-day management of two established restaurants in Muscat, with a planned expansion of four additional outlets in the coming year.

Responsibilities:

1. Develop and implement operational strategies to enhance efficiency and productivity.
2. Oversee daily operations and ensure compliance with company policies and regulations.
3. Manage budgets, forecasts, and financial reports to ensure cost-effective operations.
4. Lead and mentor a team of employees, fostering a collaborative and high-performance culture.
5. Analyze operational performance metrics and identify areas for improvement.
6. Coordinate with other departments to ensure seamless communication and collaboration.
7. Implement best practices and innovative solutions to streamline processes.
8. Monitor inventory levels and manage supply chain logistics.
9. Prepare and present operational reports to senior management.
10. Ensure customer satisfaction by addressing operational issues promptly and effectively.

In addition to the core operational responsibilities, the selected candidate will also:

• Develop and implement high-quality operational standards across all other brands/restaurants
• Build and maintain a standardized system to ensure consistency, efficiency, and excellence in service in all restaurants (30 restaurants)
• Support business development initiatives for other brands within the group (6 Brands)
• The ideal candidate will have:
• Proven experience in managing multi-restaurant or multi-outlet operations
• Strong leadership and organizational skills
• A track record of implementing operational standards and systems
• Experience in growth planning and brand development
• This is a unique opportunity to join a growing brand at a pivotal stage and contribute significantly to its operational and strategic success.

Skills

• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and project management tools.
• Knowledge of supply chain management and logistics.
• Excellent negotiation and conflict resolution skills.
• Familiarity with quality management systems.
• Ability to analyze data and generate actionable insights.
• Strong customer service orientation.
• Experience with process improvement methodologies.
• Languages Arabic & English
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred)
• HACCP Certification (Hazard Analysis and Critical Control Points) or equivalent food safety program is required

The mission of Operations Manager - Commodities consists of managing and supervising daily operations of Commodities Business as per mandated operating procedures, adhering to guidelines of operations and procedures set. Further the objective includes developing Metals & Minerals (M&M), Fertilizers, Agri and other business lines in Commodities business segment. The role is accountable for operational excellence, strategic growth, profitability, and client satisfaction, ensuring the highest standards of performance and compliance

MAIN ACCOUNTABILITIES:

Business Development & Strategy

• Work closely with the Regional Business Head (Commodities) to design and implement strategic plans to expand geographical coverage and market share for the M&M business line.
• Identify and prioritize new business opportunities, clients, and markets to drive growth.
• Contribute to strategic market intelligence, including competitor analysis, pricing, and service differentiation strategies.

Sales & Client Relationship Management

• Actively support the sales team by providing technical and operational insights to enhance client proposals and win rates.
• Develop and maintain strong relationships with key clients and stakeholders to ensure retention, satisfaction, and growth opportunities.
• Attend and lead client meetings regularly (minimum of three key clients per month) to address service quality, resolve concerns, and explore new business opportunities.

Operational Excellence & Execution

• Oversee end-to-end operations of all BL, ensuring timely and accurate execution of all services to meet or exceed client expectations.
• Implement standard operating procedures (SOPs) to minimize operational errors, delays, and client complaints.
• Monitor day-to-day operations to ensure compliance with Cotecna’s quality standards, environmental regulations, health and safety standards, and other applicable regulatory requirements.

Financial Management

• Prepare, manage, and report on budgets and forecasts for the Commodities business line in coordination with the Regional Business Head.
• Assume full P&L accountability and implement cost control measures to ensure profitability within agreed budgets.
• Identify and manage financial risks, including credit and operational risks.

Team Leadership & Development

• Lead, mentor, and develop the operations and coordination team to build a high-performing, client-focused workforce.
• Drive performance management, including setting clear KPIs, conducting regular reviews, and implementing corrective actions where needed.
• Develop and implement a robust talent development and succession planning program to ensure business continuity.

QUALIFICATION & EXPERIENCE:

• Graduate in any discipline.
• Minimum 2 Years relevant Operations experience in Testing, Inspection & Certification (TIC) Industry.
• Good Analytical skills with proficiency in English.
• Ability to work under pressure and to resolve conflicts, if any.
• Shall possess good risk assessment skills
• Creative problem solver who thrives when presented with a challenge.
• Fluent communication in person, on the phone, and in email.
• Good technical skills with respect to conformity and compliance.
• Decision making and risk assessment skills.

Career Opportunities with Knowtion Health

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Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals?

The Commercial Operations Business Systems Analyst plays a pivotal role in supporting the Commercial team by managing key business systems, analyzing data to identify trends, recommending process and tool improvements, and delivering actionable insights that enhance strategy execution and drive revenue growth.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Drive increased revenue and faster sales cycle through the design and implementation of Commercial business systems-based workflows and business processes (HubSpot, Salesforce, Conga, Tableau, etc.)
• Direct the process and flow of information for account planning, forecasting, client management/initiatives, list management, lead tracking, client reporting, internal reporting, and general Commercial support
• Lead, design, and build projects to further develop Commercial business systems
• Own and manage day-to-day configuration, support, and maintenance of all Commercial business systems
• Develop and maintain Commercial business system reports, dashboards, and other tools to track key performance indicators (KPIs) and provide insights to stakeholders
• Support the needs of Commercial team members and leaders by providing analytical insights and operational improvements
• Collect, analyze, and interpret data related to various commercial operations, such as sales performance, customer contracts, and pricing
• Manage complex deal review processes, inclusive of standard and non-standard contract triggers that drive varying market and customer requirements; Run continual analysis of deal review commitments and effectiveness and report those observations to Commercial leadership for consideration in strategic business decisions
• Distill global insights into business recommendations by identifying meaningful indicators and trends
• Identify bottlenecks, inefficiencies, and opportunities for improvement in commercial operations, proposing and implementing changes to streamline processes and enhance efficiency
• Train Commercial business system end-users and provide ongoing support to ensure high adoption and effective use of business system capabilities across the Commercial team

What you bring:

• 5+ years of experience in a Commercial Operations Business Systems Analyst role and a track record of successful application of diverse analytical approaches
• 5+ years’ expert experience owning, administering, and managing Commercial business systems (Salesforce, HubSpot, Conga, Tableau, etc.); demonstrated deep understanding of Salesforce.com/Business Objects features, functionality, and best practices
• Strong understanding of GTM systems and B2B sales cycles, including CPQ and pipeline/lead management
• Ability to find a story in a data set and provide a coherent narrative about a key data insight; Excellent analytical skills, with the ability to translate data into actionable insights

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, IN, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA

12

Operations Manager

In this role, you will have the opportunity to lead the local management of all project execution activities within your area of responsibility. Each day, you will ensure that operations are carried out in strict alignment with company procedures, relevant cybersecurity regulations and standards, contract specifications, quality benchmarks, Health, Safety, and Environment (HSE) requirements, financial targets, and schedule commitments. You will also showcase your expertise by coordinating and overseeing team development and driving the implementation of standardized processes to continually enhance the effectiveness and efficiency of Project Execution teams.The work model for the role is: #hybrid #hybrid-LiThis role is contributing to the Operations Manager in Egypt. Main stakeholders are Warehouse Staff, Delivery Drivers, Administrative Assistants, Order handling and Engineering team, HR (staffing needs, compliance with safety and regulatory standards) and Global Mining Operations Manager.You will be mainly accountable for:• Leading the implementation of continuous improvements for the project execution strategy within local or regional Project Operations, under the guidance of global leadership• Ensuring consistent portfolio management based on ABB best practices, policies, SOX controls, and contractual requirements• Overseeing and guiding the local Project Execution team, ensuring adherence to ABB policies, HSE standards, and compliance requirements• Supervising project execution and performance through regular reviews with Project Managers and management, ensuring contract fulfillment and approving deviations• Monitoring and controlling project progress, financials, risks, invoicing, and resource utilization to meet targets and maximize efficiency• Driving project recovery efforts by supporting troubled projects, identifying root causes, and guiding corrective actions• Developing and enhancing project execution capacity and capability by structuring teams, coaching staff, and ensuring proper certification and skills• Supporting Sales and Tendering teams through early involvement in tenders and participating in sales and operations planning processes• Ensuring a strong HSE culture by driving safety initiatives, validating measures, and acting as a role model in compliance and integrity• Promoting collaboration across divisions and leading high-performing teams through mentoring, performance feedback, and people developmentYou will join a dynamic, talented, high performing team, where you will be able to thrive.

• You are highly skilled in portfolio and strategy, governance and performance, stakeholder management, communication, and project finance and cost in the automation or electrification sector
• You have at least 5 years of experience in project management, with a strong focus on scope and change management, schedule and task management, risk and opportunity management, and quality management
• You have established skills in managing people, with 3-5 years of experience in leading teams and driving resource and talent management
• Proven experience in procurement, HSE management, and contract management, ensuring compliance with industry standards
• You are adept in managing integration processes and ensuring that all project phases align with stakeholder needs and contractual commitments
• You are passionate about governance and performance, organizational change and transformation, and continuous improvement, demonstrating innovative solutions in these areas
• You are committed to delivering benefits and value to customers, driving performance excellence and creating lasting impact through knowledge management and continuous improvement initiatives
• Degree in Engineering or similar technical field, with extensive knowledge in automation or electrification
• You are at ease communicating in English, with the ability to engage effectively across diverse teams and stakeholders
• You hold current PM certification, such as PMP, and possess the relevant work permits or visas for your job location and country-specific requirements

• Retirement plan

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory

Mandarin Oriental Muscat is looking for a Spa Operations Manager to join our Spa team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a ballroom with spectacular views of the Arabian Sea and various banquet and meeting spaces for social and business events.

For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental offers legendary service, world-class amenities, and sweeping sea or mountain views.

• Reports to the Director of Rooms.
• Responsible for the operations of the entire Spa & Wellness, including guest interactions.
• Review treatments and notes on Spa Soft.

• Manage daily spa operations, including guest complaints, therapist needs, telephone calls, and Spa reception.
• Conduct Spa and Fitness tours to review standards, procedures, and operational status.
• Coordinate scheduling of duty rosters, leave, and holidays for colleagues.
• Review treatment rooms and equipment daily to ensure standards are met.
• Motivate retail sales and ensure accurate recording of all sales.
• Document and discipline colleagues according to HR policies.
• Handle emails related to Spa, meetings, groups, and VIPs.
• Perform inventory checks for treatment rooms and products.
• Manage stock in the spa and storeroom.
• Ensure therapists are booked correctly and treatment rooms are used efficiently.
• Track training hours of therapists and check equipment regularly for safety.

• Submit purchasing requests periodically for professional products.
• Complete monthly inventory in SpaSoft.
• Evaluate current and new product lines for professional and retail use.

• Update KPIs monthly.
• Review treatment turn-away reports to maximize therapist time and meet financial goals.
• Prepare annual budgets and monthly statistics.
• Calculate tips and retail commissions daily.
• Oversee monthly incentives and create motivational programs.
• Ensure invoices are paid and monitor daily revenue figures.

• Conduct inductions and treatment training for new therapists.
• Sign off on monthly training calendars and conduct refresher courses.
• Ensure SOPs are taught and standards are maintained.
• Track training hours and update training matrices.
• Organize mystery shoppers and stay updated with industry knowledge.
• Handle guest complaints related to treatments and therapists.
• Coordinate lifestyle consultations for guests with medical considerations.
• Follow up on maintenance issues and review comments on review platforms.

• Review treatments and product sales bi-yearly.
• Develop and test new treatments and product lines.

• Coordinate with communications for journalist bookings and interviews.
• Develop marketing and promotional plans for the spa.

• NVQ Level 3 in Beauty Therapy or equivalent (CIDESCO, BTEC).
• 3-5 years of spa management experience.
• Experience in a five-star luxury hotel environment.
• Proficiency in Microsoft Office, Windows, Outlook, Spa Soft.
• Strong leadership and communication skills.
• Ability to share knowledge, work as part of a team, and manage finances.
• Excellent personal presentation and interpersonal skills.

• Learning & Development programs to support your growth.
• MOstay program offering complimentary nights and special rates.
• Health & Colleague Wellness initiatives.
• Retirement plans tailored to your service length and role.