13 Bnb Assistant jobs in Oman

The Role
We are seeking a reliable and motivated individual to join our team as Kitchen Staff/Front Desk (Cashier). This dual-role position involves assisting in the kitchen with food preparation and cleanliness, as well as managing the front desk by greeting customers, taking orders, handling payments, and ensuring excellent customer service. Kitchen staff/ Front desk (Cashier).special preference QSR( Quick service Restaurant ) background Experience Greetings from Alzain food express Require for leading chain of Restaurant Muscat Oman for Alzain Food express • Front desk / cashier • Kitchen Staff

Requirements
• Experience of the QSR industry especially preference • Good communication skill • Discipline and understand the flow of QSR Benefits: • Visa provided by the company • Free Accomodation • Free medical provided by company

About the company
North Ocean group of companies is a leading multi-disciplined business group established in the year 2000, having its corporate office in Muscat, Sultanate Of Oman. It has grown today to become a well-known group, over 1500 employees with the business operations in Oman and U.A.E. NOE group is well known for its services and manufacturing facilities in the field of construction, realty, manufacturing, education, agriculture etc. Today NOE group offers many branded products for consumers under one roof, like Al Zain Poultry, Winkool -UPVC windows, I Secure -Security Solutions, Timber, Hyundai-Elevators and escalators, I park- Auto parking systems, I Space- Complete home and kitchen Solutions, Synergy- Electrical products, I Decore-cast aluminum products, Eurokool-Air conditioners etc.

ABLE JOBS USA! Front Desk Associate vacancy in Seeb Oman

• Greet guests in a friendly, welcoming, professional manner
• Assist guests with checking into the hotel and provide directions to their room
• Assist guests with checking out of the hotel and provide accurate information regarding billing
• Process financial transactions accurately
• Work with integrity, discretion and attention to detail to protect private information
• Conduct phone conversations in a friendly and professional manner

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Front Desk Officer jobs in USA vacancy in Muscat Oman

Vacancies exist for a Front Desk Officer role. Duration, location, and other details are as provided in the original listing. The role requires English fluency, good communication, a pleasing personality, and hospitality, with experience and education as specified below.

• Responsibilities
• Welcoming patients
• Managing patients and coordinating between doctors and patients
• Administration at front desk
• Daily workflow management
• Daily cash reconciliation and closure

• Qualifications
• Experience: 2 years
• Educational Qualification: Professional Degree or Other Bachelor Degree
• Skills: English fluency, good communication, pleasing personality, hospitality

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About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Muscat Bay

Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat’s breathtaking natural beauty, where mountains meet the sea at the resort’s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah’s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.

About The Job

An exciting opportunity has arisen for an Assistant Front Desk Manager - Front Office to join Jumeirah Muscat Bay . The main duties and responsibilities of this role include:

• Maintain accurate and up-to-date guest profiles and history records, ensuring preferences and special requests are properly documented.
• Coordinate with relevant departments to prepare for guest arrivals, including VIP amenities, room readiness, and special requests.
• Personally welcome and engage with guests, offering courtesy calls, scented towels, and welcome drinks to create memorable experiences.
• Supervise and guide guest relations staff, ensuring presence in the lobby to welcome and assist guests at all times.
• Oversee the timely delivery of VIP amenities, guest events, and cocktail arrangements, ensuring seamless service execution.
• Remain visible and approachable to in-house guests, actively seeking feedback and encouraging guest questionnaire completion.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• High School Diploma (essential); Bachelor’s Degree in Hospitality, Business, or a related field (desirable)
• 3–5 years of experience in a similar role within the hospitality industry
• Advanced proficiency in Microsoft Office programs
• Problem-solving, leadership and team management, project management, creativity, and strong attention to detail
  
  

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage and hotel stays worldwide.
• Health care and insurance benefits.
• Locally competitive salary.
• Locally relevant benefits as determined by the property.
  
  

Primary Location

Oman-Muscat

Job

Jumeirah Job Group

Organization

Jumeirah Muscat Bay (JMBH)

Job Posting

Aug 28, 2025, 11:10:26 AM #J-18808-Ljbffr

Guest Service Agent role at Alila Hotels

General Responsibilities

• Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues
• Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation
• Always present a clean and tidy appearance in accordance with the hotel’s grooming standards
• Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
• Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
• Care about your work environment and make sure it is tidy and well maintained
• Be reliable and ensure you are at work on time
• Know your role in case of emergency such as bomb threat, flood, fire
• Understand the Employee Handbook and comply with the standards it outlines
• Carry out all professionally reasonable instructions given by your supervisor

Technical Expertise

• Maintain a friendly, neat and pleasant image to the guests
• Prepare registration cards for arriving guests ensuring that they are correctly completed with required information
• Maintain accurate records and inform other departments of arrivals, room changes, check-outs and special arrangements for VIP guests
• Keep up to date the current arrivals list and be familiar with the daily list of VIP, Returning and Suite guests
• Check all VIP arrival rooms with Housekeeping Manager/Supervisor and ensure everything is in order (cleanliness/amenity)
• Meet and greet arriving guests and bid farewell to departing clients
• Escort VIP, returning, and Suite guests to their rooms
• Handle in-room check-in for VIP, returning, and Suite guests
• Update and help maintain accurate guest history records to provide maximum service for returning guests
• Deliver personal recognition to Alila Link members whenever possible
• Be able to handle any queries from Alila Link members
• Be able to handle mail and messages
• Be tactful to guests’ complaints, requests and inquiries
• Utilize guest comment cards to provide feedback and recommendations for product/service improvement
• Record all suggestions and comments from guests
• Actively sell the in-house facilities to guests
• Fully converse with the hotel's facilities and services
• Provide guests with up-to-date hotel information and events
• Understand all hotel promotion activities, exclusive packages, Alila Link, etc.
• Be available to handle guest requests and play the role of the “host” in the lobby and public areas
• Provide security and privacy of guests by keeping all guest information confidential unless otherwise instructed
• Maintain an active presence in the lobby
• Prepare required list reports
• Able to conduct hotel tours when required
• Greet and assist guests with maximum courtesy and attention during their stay
• Ensure maximum guest satisfaction through personal recognition and prompt cordial attention throughout their stays
• Check VIP rooms and suites to ensure guest amenities are provided accordingly
• Perform duties within the Front Office Section: Reception, Z-Line and Reservation
• Assist the Duty Manager and Senior Guest Service Agents with their jobs
• Courtesy calls with a minimum of 10 in-house guests to collect guest comments and observe guests’ needs
• Contribute to overall operational efficiency by performing other relevant duties assigned
• Maintain a logbook as a vital communication tool among the Guest Relations officers and follow up
• Be fully conversant with operation and be able to confidently check-In / Check-Out and Manager Opera Folios

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality

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**About Us**
A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest's curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings discoveries, fresh ideas, and unexpected journeys.
So, just like our hotels, no two colleagues are the same. So, we're curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're excited to meet spirited characters who can delight the most curious guests.
Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliffside pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.
Are you ready to join our team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe?
Join our team as a Guest Experience Agent and embark on a journey where no day is the same! We are searching for a unique individual who can effortlessly blend exceptional customer service with a creative touch.
Are you a people person with a passion for creating unforgettable experiences? Do you have a talent for anticipating guests' needs before they even know they have them? If so, this might be the perfect role for you!
**A little taste of your day-to-day**
Every day is different, but you'll mostly be:
+ You will be the face of our hotel, responsible for greeting and assisting guests from check-in to check-out.
+ Your warm and welcoming personality will create a lasting first impression, ensuring our guests feel immediately at home.
+ Your day-to-day tasks will include providing recommendations on local attractions, restaurants, and events, arranging transportation, coordinating special requests, and resolving any guest concerns promptly and efficiently.
+ You will also have the opportunity to put your creativity to work by organizing unique experiences and surprises that will make our guests' stay truly unforgettable.
+ Monitors all calls that are in queue and answers appropriately.
**What do we need from you?**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math, and computer skills.
**What you can expect from us?**
We give our people everything they need to succeed from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. We are always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Description:**
General Responsibility
1. Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
2. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation
3. Always present a clean and tidy appearance in accordance with the hotel's grooming standards
4. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
5. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
6. Care about your work environment and make sure it is tidy and well maintained
7. Be reliable and ensure you are at work on time
8. Know your role in case of emergency such as bomb threat, flood, fire.
9. Understand the Employee Handbook and comply with the standards it outlines
10. Carry out all professionally reasonable instructions given by your supervisor
Technical Expertise
1. Maintain a friendly, neat and pleasant image to the guests
2. Prepare registration cards for arriving guests ensuring that they are correctly completed giving required information.
3. Maintain accurate records and informs other department of arrivals, room changes, check-outs and special arrangement for VIP guests.
4. Keep up date the current arrivals list and is familiar with on daily basis list of VIP, Returning and Suite's guest.
5. To check all VIP arrival room with Housekeeping Manager/Supervisor and make sure that everything is in order. (cleanliness/amenity)
6. Meet and greets arriving guests and bid farewell to departing clients
7. Escort VIP, returning, and Suite guests to the room
8. Handles in room check in for VIP, returning, and Suite guests
9. Updates and helps maintain accurate guest history records in order to give maximum service for returning guests
10. Deliver personal recognition to Alila Link members whenever possible.
11. Be able to handle any queries from Alila Link members.
12. Be able to handle mail and messages.
13. Be tactful to guests complaints, requests and enquiries
14. To utilize guest comment card to give feedback and recommendations for product/service improvement
15. Record all suggestions and comments from guests
16. To actively sell the in-house facilities to guests
17. Fully conversant with the hotels facilities and services
18. To provide guest with up to date hotel information and events
19. Understand all hotel promotion activities, eq special package, Alila Link etc
20. Always be available to handle guest request and play the role of the "host" in the lobby and public area.
21. To provide security and privacy of guests by keeping all guest's information confidential unless otherwise instructed by guests.
22. Maintain an active presence in the lobby
23. To prepares required list reports.
24. Able to conduct Hotel Tour at any time require.
25. Greet and assist the guest with maximum courtesy and attention during their stay.
26. To ensure maximum guests satisfaction through personnel recognition and prompt cordial attention throughout their stays.
27. Checking VIP rooms and suite to ensure that all guest amenities are provided accordingly.
28. To perform all duties within the Front Office Section as follows: Reception, Z-Line and Reservation.
29. Assist the Duty Manager and Senior Guest Service Agents with their jobs.
30. Courtesy call with minimum 10 in house guests to collect guest comments and observe guests' needs
31. To contribute to overall operational efficiency by performing other relevant duties assigned.
32. Maintain logbook which is a vital communication tool among the Guest Relations officers working role and follow up
33. To be fully conversant with operation and be able to confidently check-In / Check-Out and Manager Opera Folios.
**Primary Location:** OM-Ad Dakhiliyah
**Organization:** Alila Jabal Akhdar
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** ADD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

NEW VACANCY IN USA! Front Office Executive / Front desk/ Guest Relations vacancy in Seeb Oman

• Plan and arrange set up for special occasions and or requests (e.g. birthdays and anniversary celebrations). Recognise and extend warm welcome to all VIPs and returning guests and maintain strong relations throughout their stay.
• Checking the daily arrival list, highlighting VIPs and guests with special requests and or preferences, thereafter effectively communicating the information to the relevant departments.
• Required to be proficient in the working knowledge and demonstrate the duties and tasks of the Culturist program roles and to be adaptable to fulfill the specifications of these positions when required or delegated by management

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Front Office Agent

Mandarin Oriental Muscat is looking for a Front Office Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa, and an outdoor swimming pool. The hotel features a unique ballroom with spectacular views of the Arabian Sea, along with various banquet and meeting spaces for social and business events.

For those seeking a luxury living experience, an exclusive collection of 155 Residences at Mandarin Oriental combine legendary service, world-class amenities, and sweeping sea or mountain views.

About The Job

The Front Office Agent at Mandarin Oriental, Muscat, serves as the cultural face of the hotel and the gateway to Oman. As the first point of contact for guests, this role combines Mandarin Oriental’s legendary hospitality with the warmth, heritage, and traditions of Oman. Located in the heart of the lobby, the Ambassador ensures every guest encounter reflects a deep sense of place and pride in Omani identity.

Key Responsibilities

• Greet, check-in, and escort guests promptly to their rooms.
• Address special guest preferences recorded in guest profiles.
• Handle cash drawer properly following MOMCT Controller’s Policy.
• Check cash float at the beginning and end of each shift to ensure accuracy.
• Provide quality service by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest’s stay.
• Coordinate with Concierge, Housekeeping, PBX, Reservations, and Room Service to fulfill guest requests.
• Manage cash out, adjustment slips, paid out vouchers, and bank reports.
• Communicate effectively with the Night Duty Manager and Accounting Department.
• Develop a good knowledge of hotel outlets and services.
• Ensure guest satisfaction from arrival to departure, adhering to MOHG standards and service pillars.
• Assist colleagues and demonstrate teamwork.
• Communicate special features and services tailored to guest needs.
• Handle guest correspondence, including messages, mail, and facsimiles.
• Prepare daily arrival, in-house, and next-day guest information.
• Manage in-house guest invoices and credit card authorizations.
• Perform other duties as required by hotel management.

Our commitment to you

• Learning & Development: We offer tailored programs to support your growth at every career stage.
• MOstay: Enjoy complimentary nights and attractive rates worldwide as part of our family.
• Health & Colleague Wellness: We prioritize your wellbeing with health benefits and wellness initiatives.
• Retirement Plans: We provide various retirement options based on your service duration and role.

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